Care Home Owned by Knights Care Ltd in Lincolnshire

was always available to talk to and respond to any questions too. Everyone makes you feel at home and it truly does feel like a home from home.

So much so that when my mum also needed a care home we had no hesitation in choosing Drovers Call.

on both good and bad days. I always feel welcome on my visits. Whenever I have any question or am anxious about any aspect of his care, staff on duty will try to answer them or find a person who can. A big thank you Drovers Call.

him like family. One of the main strengths for me is there is not a great turnover of staff, so my brother has become used to the carers and they are familiar with him, which helps with his needs. The communication between the care home and family is great and we often FaceTime with him with the help of staff. If we ever do have any concerns, or worries especially during coved when we haven’t been able to visit and see him for ourselves, the manager has emailed back within the same day to relieve our worries. As a family we are so happy he is at Drovers Call Care Home, and feel he is part of a bigger family which is very reassuring.

treat us, as visiting family, with the same kindness, and with compassion/understanding for our situation. We used to visit 3 times a week; it's now 5 times a week since Mum has deteriorated, and we have always, from day one, been made to feel very welcome. On occasion, when my Dad has been very worried about Mum, he has turned up unannounced in the middle of the night to sit/sleep in her room, and the staff have invariably fussed over him and made him feel welcome. Everyone dealing with Mum has patience, compassion and attention to detail, and it's very clear that their interactions with Mum are entirely focused around what is best for her and what is most respectful to her.

he does fight them when he has to have personal attention.

giving us, her family peace of mind. A very well run care home and brilliant care team.

for, and is kept entertained throughout the day should he require to join in. Well done The Drovers.

we wish to speak about. It's lovely to see my mum so clean, tidy and looking nicer than she has in a long time due to her dementia. The home is very welcoming, clean and very nicely decorated.

are well cared for. The staff, no matter how busy, are excellent, nothing too much trouble. The staff are not miracle workers, but I am more than satisfied with my Mums care and support she is receiving. The staff have been very supportive on all matters.

of activities and a general feeling that they want to get to know their residents and help them where they can to be who they are. Everyone always seems very open with communication and care is regularly reviewed, I feel I can talk with staff whenever I have any concerns-which is really important to me after the journey we've had with mums care over the years. My mum can be very difficult and I was concerned about over medication from previous experience, they are continually monitoring her care and keeping medication down to a minimum, with the hope of avoiding altogether in the future, and using other techniques.

Food seems good, mum has put on weight. I worry a lot less. Huge thank you!

manager is definitely worth being recognised for running a lovely home.

it has quickly been sorted out. My stay here has been quite pleasant and I wouldn't hesitate to return if the need arises.