Care Homes Owned by Knights Care Ltd in Nottinghamshire

I have recently started using the app that the staff use to take photos of mum when she is involved in activities. A great way for me and her grandchildren to see what she has been doing.

Thank you to everyone for making this transition as easy as it could have been and for caring for Mum with empathy, respect, dignity and kindness. I will always be grateful.

My father became a resident of Cherry Holt Care Home in March 2023. Our first impression was of a clean, well decorated and homely environment where clients were treated with empathy, compassion and dignity. The staff were extremely welcoming, friendly and helpful. I felt that nothing was too much trouble for either my father or myself. The care team include myself in all decision making regarding my father's ongoing care and treatment. During a period of unsettled behaviour, the staff remained resilient and continued to support my father in the same way they had previously. I cannot commend the Cherry Holt enough for their care of my father. The food is of high quality, he is always clean and well presented and there a number daily activities he can participate in involving other residents. My father is happy and settled at Cherry Holt and I have peace of mind that whilst I am at work, he is being safely managed by people who are a credit to their profession.

The standard and quality of care at this home is exceptional. All the staff are caring and thoughtful. They have vastly improved both the mental and physical condition of my mother, who is now able to do so much more than I ever expected. In many ways she has been returned to us. She is never going to 'get better', but she is so much improved. I am always made to feel welcome and there is always someone available if I need to discuss any aspects of her current or future care. There are a wide range of activities to stimulate residents and staff are very receptive to new ideas or suggestions. In warmer weather the garden is invaluable and this is appreciated by residents and family alike. I cannot give enough praise.

We are always made to feel welcome and enjoy visiting. The atmosphere is always calm and relaxed. There are a variety of activities every day, where staff and residents interact in a positive manner.

This is generally a well-run care home. Staff are kind and good-humoured, treating residents with dignity. On occasions, liaison with and info provided to the family could be more proactive concerning health issues.

The home has been a real support to the family. Going into a care home is a difficult time for all involved and is not an easy process, however, the warm welcoming atmosphere helps overcome that. The staff are friendly and approachable which helps dealing with problems as they occur. Cherry Holt have put on family days and activities which gives the opportunity for all to be included in the life of the home. Visiting times are flexible and it is not an issue at any time of day to pop in and see Dad.

This is a special place for my Mum. From the first day, Mum has been treated with kindness, empathy and dignity. Nothing is too much trouble at all. We are happy to say Mum is having her birthday party, her 90th, here at what is her home. Thank you to all the staff and Managers who look after ourselves very well too.