My Care Ltd in Nottinghamshire | 6 Care Homes

Review of
Moriah House
from John T (Husband of Resident) published on 5 June 2025 Submitted via Postal Card • Report

Overall Experience

My experience at Moriah House so far has been excellent and I couldn't have asked for more, the carers, the domestics, the clerical staff, the catering staff and the maintenance staff are all very efficient, friendly and helpful. I am very pleased and I have confidence in the way my wife is being looked

after. Finally I have to say how impressed I am with the food, it is excellent so compliments to all of the catering staff.

Reply from Krista Jewell Morris, Registered Manager at Moriah House

Hello Thank you so much for leaving us such a positive review. We are very grateful to anyone who takes the time and trouble to compliment our staff on all the hard work they put in every day to try…read more

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Review of
Willow Tree House
from Mary L (Daughter of Resident) published on 2 April 2025 Submitted via Website • Report

Overall Experience

My mother has now been in this Care Home for 6 months. Since being here she has been eating better and her mobility has improved. Most importantly she has thrived in the friendly and caring atmosphere. The staff and management are committed to provide a safe and happy environment.

Reply from Lynn Jewell, Operations Manager at Willow Tree House

What a lovely review to receive - thank you. At Willow Tree we want all our residents to thrive, and we work hard to make that happen. It's lovely for the staff to know their efforts are appreciated.…read more

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Review of
Orchard House
from Andrea E (Daughter of Resident) published on 4 February 2025 Submitted via Postal Card • Report

Overall Experience

Our family visit my mum regularly in the care home. On 18th December we joined Orchard House, a large number of residents and their families at the local pub for a Christmas meal. The event was very well organised by the staff. The safe care taking residents to and from the pub. Everyone had a fantastic

time.

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Review of
Orchard House
from M M (Daughter of Resident) published on 16 January 2025 Submitted via Postal Card • Report

Overall Experience

The manager and her team organised an incredible Christmas meal for all the residents at the local pub. All the carers were involved to ensure that this was such a wonderful experience for the residents and their families. Previously the manager organised a pub lunch for the male residents. The manager

and her team always go above and beyond for the residents. The kindness and care they all give is just amazing.

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Review of
Orchard House
from Emily A (Daughter of Resident) published on 16 January 2025 Submitted via Postal Card • Report

Overall Experience

I have found visiting Dad at Orchard House very welcoming, both for my dad and any visitors. All staff are friendly and approachable, happy to help. They have welcomed Dad into their care very well and he now seems relaxed and happy.

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Review of
Orchard House
from Neil M (Son of Resident) published on 16 January 2025 Submitted via Postal Card • Report

Overall Experience

When my dad was admitted into Orchard House, he was very poorly, the family were prepared for the worst outcome. However, due to his treatment and care from the staff, he not only has settled by, he now has a quality of life.
I have seen my dad dancing and freely walking around. He is cuddled by everyone.

As a family, we are truly thankful that he has been respectfully treated.

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Review of
Moriah House
from Valerie W (Wife of Resident) published on 13 January 2025 Submitted via Website • Report

Overall Experience

My husband has dementia and has been there for two and a half months. I have no complaints, staff are great, meals are varied, lot of entertainment and very clean. The staff go the extra mile with patients and visitors. Also security is excellent.

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Review of
Orchard House
from Charlotte (Daughter of Resident) published on 17 December 2024 Submitted via Postal Card • Report

Overall Experience

So much love, kindness in the home. Such as special place, the care is amazing and my mum has settled so well.

Reply from Lynn Jewell, Operations Manager at Orchard House

Thank you for your lovely words about Orchard House. We are so pleased your Mum has settled well and is enjoying the community at the home. Do let us know if there is anything special Mum would like…read more

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Review of
Orchard House
from James C (Son of Resident) published on 21 November 2024 Submitted via Website • Report

Overall Experience

Mum moved to Orchard House 2 weeks ago and appears to be settling well. All the staff are friendly and the manager and staff have been very supportive, both when we initially visited to view the home, and since Mum's arrival.
The home has a very nice conservatory and a lovely big garden which the residents

are able to use, especially in the summer months. The home hosted a fireworks display last week on bonfire night and it was good to see so many family members joining the staff and residents on the evening.
Our initial impressions of the Home have been very positive and we hope Mum will be settled and well cared for. There appears to be a calm atmosphere in the Home which contrasts favourably with where she was before.
Thank you to everyone involved in Mum's care.

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Review of
Orchard House
from A C (Son of Resident) published on 21 November 2024 Submitted via Postal Card • Report

Overall Experience

I always find that all the staff are very proactive towards my mother's care. My sister and I have every confidence in the knowledge that our mother is getting the best quality care we can ask for.

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Review of
Orchard House
from S J (Daughter of Resident) published on 4 November 2024 Submitted via Postal Card • Report

Overall Experience

I am so pleased that I found this care home for my Mum who had dementia. There is a warm, caring welcome every time you visit. The team are highly motivated and are all busy helping residents with kindness and dignity. The management team are brilliant. The residents are all engaged in activities and

are calm and well cared for. Activities are regular and provide fun for the residents. A beautiful garden, used by residents too. Highly recommended by me and my family. Thank you to the staff.

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Review of
Balmore Country House Nursing Home
from Steve H (Son of Resident) published on 23 October 2024 Submitted via Website • Report

Overall Experience

My mother moved into Balmore Country House on 26th September 2024. The staff from the Manager to the whole team are all highly professional and all possess that can-do attitude. Their approach to care for the residents is exceptional. The home has that airy bright vibe and my mother was very well cared

for throughout her stay. I felt highly confident in leaving Mum in the staff's care.

Reply from Lynn Jewell, Operations Manager at Balmore Country House Nursing Home

Thank you so much for your lovely review. It was a pleasure to care for your lovely mother and we are so pleased that she enjoyed her stay.

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Review of
Orchard House
from L O (Niece of Resident) published on 26 September 2024 Submitted via Postal Card • Report

Overall Experience

My uncle has been at Orchard House for a good few months now. I feel that the management team are excellent at passing on concerns updating us with our relative's health issues. I find the carers to be very kind and caring, nothing is too much trouble. Also the kitchen staff very kind and compassionate.

On the whole, I find Orchard House to be well run, very clean and welcoming. Well done. 10/10.

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Review of
Balmore Country House Nursing Home
from Theresa B (Daughter of Resident) published on 30 August 2024 Submitted via Website • Report

Overall Experience

My father-in-law had Dementia and was a resident of Balmore for about a year. We all found the staff incredibly caring working hard to get to know him, his background and his interests and using these to respond to his needs in a really personalised way. They created resources that reflected his professional

career and the phase of life his Dementia placed him in, helping him to settle, feel he belonged and was valued for who he was. Everyone who worked there knew his name and spoke to him when they passed him. Despite events occurring when residents became agitated or incidents occurred, we never saw staff respond in any way except calm and caring. And even when things became problematic, they still worked to find a solution that centred around my father-in-law remaining calm, safe and cared for. As a family, we were always welcomed, with my Mum being invited to share meals and events at the care home with her husband. We will be forever grateful to everyone for their care of him. Thank you.

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Review of
Orchard House
from Julia B (Daughter of Resident) published on 12 August 2024 Submitted via Postal Card • Report

Overall Experience

As a family we have felt very fortunate to have found this care home. Originally the home to both our parents, now the very much loved and enjoyed home to our mum. The Victorian building and its large mature garden are very well kept and the decor updated continually, giving a very homely feel, but

it is the management and the staff that make this care home a comfortable home. The staff greet you with smiles and are all so caring with the residents. The management are very approachable whilst making improvements to the home continually. Mum's words are as she sits in the garden, 'I love being here in my home, the staff are lovely.'

Reply from Lynn Jewell, Operations Manager at Orchard House

Thank you for a lovely review. Management and staff of Orchard House like to consider all who live, work and visit the home as one happy family and we are so pleased that this shows in the care…read more

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Review of
Balmore Country House Nursing Home
from Alison F (Daughter of Resident) published on 1 August 2024 Submitted via Website • Report

Overall Experience

My father was resident for a week and a half of respite at the Ruddington Retirement Village, part of the Balmore complex. He had a great experience, the staff couldn't have done more and the facilities and his room were very comfortable and extremely clean. He also enjoyed the food and drink, even

a little party with dancing. As a family, we found the staff gave useful feedback, were easy to communicate with and his stay was a great success.

Reply from Lynn Jewell, Operations Manager at Balmore Country House Nursing Home

Thank you so much for your kind words. Your father was a pleasure to spend time with.

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Review of
Willow Tree House
from Angela S (Friend of Resident) published on 9 May 2024 Submitted via Website • Report

Overall Experience

My friend came to you form the hospital having had a stroke. The first time I came to visit him at Willow Tree Care Home, I was assured that they would feed him up, get him stronger and my word have they stuck to their words. This is such a lovely place to have a loved one in your care. Each time I

have visited, I see the dedication in all of your staff, nothing is too much trouble for any of them no matter what their rank. It has been an eye-opener for me, seeing how demanding this job can be and how they cope 'very well I think'. God bless you.

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Review of
Moriah House
from Robert E (Son of Resident) published on 30 November 2023 Submitted via Postal Card • Report

Overall Experience

My father came here during the COVID outbreak in 2019. His dementia meant he was challenging for the staff who managed his condition with care, compassion and dignity. The staff were always approachable and professional. I believe this was the best option for him and I have never had cause to regret

it.

Reply from Lynn Jewell, Operations Manager at Moriah House

Thank you for your very kind review. Dementia is a very difficult illness for both the person living with it, and their family. We try and support both, with high quality care, through what can be…read more

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Review of
Moriah House
from Michelle N (Friend of Resident) published on 13 September 2023 Submitted via Postal Card • Report

Overall Experience

It's a very good uncaring home. Staff full very caring and supportive to the residents. It's a very clean and lovely home to be in.

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Review of
Moriah House
from Jane B (Daughter of Resident) published on 12 September 2023 Submitted via Postal Card • Report

Overall Experience

Wonderful staff. Keeps me informed with any problems/information etc. I think we are lucky to have a system like care homes in this country. I couldn't do this on my own. No problems with the home that I can see. Thank you.

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Care Homes Owned by My Care Ltd in Nottinghamshire

My Care Ltd Locations in Nottinghamshire (6)

My Care Ltd Reviews in Nottinghamshire (125)

Reviews posted for members of My Care Ltd

Moriah House

Willow Tree House

Orchard House

Orchard House

Orchard House

Orchard House

Moriah House

Orchard House

Orchard House

Orchard House

Orchard House

Balmore Country House Nursing Home

Orchard House

Balmore Country House Nursing Home

Orchard House

Balmore Country House Nursing Home

Willow Tree House

Moriah House

Moriah House

Moriah House

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