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Care Homes Owned by My Care Ltd in Nottinghamshire

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8.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by My Care Ltd in Nottinghamshire

Only the locations & reviews in Nottinghamshire for My Care Ltd are showing below.

View the details of all 8 locations (with 178 reviews) owned by My Care Ltd

My Care Ltd Locations in Nottinghamshire (6)

 - Browse 6 Care Homes owned by My Care Ltd in Nottinghamshire
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Orchard House
46 Easthorpe Street, Ruddington, Nottingham NG11 6LA 
9.7 27 reviews
Orchard House, Nottingham, Nottinghamshire
"Our family visit my mum regularly in the care home. On 18th December we joined Orchard House, a large number of residents and their…"   Read all 27 reviews
  • from £1,200 / week
  • 50 Rooms
Location Type Care Home

Orchard House offers the very highest quality of residential care in a converted and lovingly maintained elegant Victorian manor house. It sits in the heart of the lovely village of Ruddington, and ... Read more about Orchard House

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Balmore Country House Nursing Home
245/247 Loughborough Road, Ruddington, Nottingham NG11 6NY 
8.3 42 reviews
Balmore Country House Nursing Home, Nottingham, Nottinghamshire
"My mother moved into Balmore Country House on 26th September 2024. The staff from the Manager to the whole team are all highly professional…"   Read all 42 reviews
  • 76 Rooms
Location Type Care Home

Situated in the attractive village of Ruddington, and only five miles from the centre of Nottingham, Balmore House is a fine country residence that has been sympathetically converted to offer its ... Read more about Balmore Country House Nursing Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Willow Tree House
3 Sutton Road, Mansfield NG18 5ET 
8.2 22 reviews
Willow Tree House, Mansfield, Nottinghamshire
"My mother has now been in this Care Home for 6 months. Since being here she has been eating better and her mobility has improved. Most…"   Read all 22 reviews
  • from £1,172 / week
  • 60 Rooms
Location Type Care Home

Willow Tree House is a beautifully refurbished and tastefully decorated care home that has recently opened less than a mile from the centre of Mansfield. The home gives local people the opportunity ... Read more about Willow Tree House

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Edward House
175 Nottingham Road, Eastwood, Nottingham NG16 3GS 
8.1 9 reviews
Edward House, Nottingham, Nottinghamshire
"The home is a credit to the industry and a credit to what the staff are doing. They are doing a fantastic job.…"   Read all 9 reviews
  • from £995 / week
  • 44 Rooms
Location Type Care Home

Edward House is situated in the heart of Eastwood, less than ten miles from both the centre of Nottingham and Derby. It offers residents the highest standard of care in a fine Edwardian house that ... Read more about Edward House

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
St Peter's
15 Vicarage Lane, Ruddington, Nottingham NG11 6HB 
8.1 28 reviews
St Peter's, Nottingham, Nottinghamshire
"We celebrated my mother-in-law's 90th birthday today at the care home. I would like to thank each and every one of the amazing staff for…"   Read all 28 reviews
  • from £1,400 / week
  • 38 Rooms
Location Type Care Home

Situated in the heart of the lovely village of Ruddington, and only ten minutes drive from the centre of Nottingham, St Peter's offers its residents high quality care in an elegant Victorian house ... Read more about St Peter's

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Ruddington
245-247 Loughborough Road, Ruddington, Nottingham NG11 6NY 
  • from £1,300 / week
  • 50 Rooms
Location Type Care Home

The Ruddington provides a welcoming home for people who need care and support. Trained staff give people personalised care in a supportive environment. Residents can take part in a variety of ... Read more about The Ruddington

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

My Care Ltd Reviews in Nottinghamshire (128)

8.4

My Care Ltd has a Group Review Score of 8.4 (8.434) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to My Care Ltd must have a Review Score.

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Review of

Edward House

from Mark P (Son of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is a credit to the industry and a credit to what the staff are doing. They are doing a fantastic job.
Reply from Lynn Jewell, Operations Manager at Edward HouseHello Mark
We just wanted to say thank you for your lovely review of the home. We always strive to deliver excellent care, and it's very rewarding when someone appreciates this effort publicly.
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Review of

Willow Tree House

from Mary L (Daughter of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has now been in this Care Home for 6 months. Since being here she has been eating better and her mobility has improved. Most importantly she has thrived in the friendly and caring atmosphere. The staff and management are committed to provide a safe and happy environment.
Reply from Lynn Jewell, Operations Manager at Willow Tree HouseWhat a lovely review to receive - thank you. At Willow Tree we want all our residents to thrive, and we work hard to make that happen. It's lovely for the staff to know their efforts are appreciated. We hope Mum continues to enjoy life at the home.
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Review of

St Peter's

from Lorraine C (Daughter of Resident) published on 4 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been a resident of St Peter's for nearly 2 years after her previous care home closed suddenly. It was a tricky move as Mum didn't want to leave her old home but all the staff at St Peter's went above and beyond to help my mum settle in under difficult circumstances. My mum is a Buddhist and
they personalised the garden outside of her room so she could practice her beliefs, which was/is so important to her and us. As Mum's dementia has advanced, her behaviour has been very challenging at times, but the staff have always treated her with kindness and respect. As a family, it is always so difficult handing over the care of your loved one to someone else, but we have always known that mum is safe, well cared for and listened to at St Peter's. The peace of mind knowing this is priceless and we cannot thank the staff enough for all they do.
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Review of

Orchard House

from Andrea E (Daughter of Resident) published on 4 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family visit my mum regularly in the care home. On 18th December we joined Orchard House, a large number of residents and their families at the local pub for a Christmas meal. The event was very well organised by the staff. The safe care taking residents to and from the pub. Everyone had a fantastic
time.
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Review of

St Peter's

from Hayley B (Daughter-in-law of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We celebrated my mother-in-law's 90th birthday today at the care home.
I would like to thank each and every one of the amazing staff for always showing how much they care for all the residents.
They went above and beyond to make her birthday celebration special under the circumstances of my mother-in-law's
poor health.
The entertainer was amazing as always.
Happy New Year to you all and thank you.
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Review of

Orchard House

from M M (Daughter of Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and her team organised an incredible Christmas meal for all the residents at the local pub. All the carers were involved to ensure that this was such a wonderful experience for the residents and their families. Previously the manager organised a pub lunch for the male residents. The manager
and her team always go above and beyond for the residents. The kindness and care they all give is just amazing.
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Review of

Orchard House

from Emily A (Daughter of Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found visiting Dad at Orchard House very welcoming, both for my dad and any visitors. All staff are friendly and approachable, happy to help. They have welcomed Dad into their care very well and he now seems relaxed and happy.
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Review of

Orchard House

from Neil M (Son of Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my dad was admitted into Orchard House, he was very poorly, the family were prepared for the worst outcome. However, due to his treatment and care from the staff, he not only has settled by, he now has a quality of life.
I have seen my dad dancing and freely walking around. He is cuddled by everyone.
As a family, we are truly thankful that he has been respectfully treated.
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Review of

Orchard House

from Charlotte (Daughter of Resident) published on 17 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So much love, kindness in the home. Such as special place, the care is amazing and my mum has settled so well.
Reply from Lynn Jewell, Operations Manager at Orchard HouseThank you for your lovely words about Orchard House. We are so pleased your Mum has settled well and is enjoying the community at the home. Do let us know if there is anything special Mum would like over the Christmas period and we'll do our best to try and fulfil her wishes.
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Review of

Orchard House

from James C (Son of Resident) published on 21 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Orchard House 2 weeks ago and appears to be settling well. All the staff are friendly and the manager and staff have been very supportive, both when we initially visited to view the home, and since Mum's arrival.
The home has a very nice conservatory and a lovely big garden which the residents
are able to use, especially in the summer months. The home hosted a fireworks display last week on bonfire night and it was good to see so many family members joining the staff and residents on the evening.
Our initial impressions of the Home have been very positive and we hope Mum will be settled and well cared for. There appears to be a calm atmosphere in the Home which contrasts favourably with where she was before.
Thank you to everyone involved in Mum's care.
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Review of

Orchard House

from A C (Son of Resident) published on 21 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always find that all the staff are very proactive towards my mother's care. My sister and I have every confidence in the knowledge that our mother is getting the best quality care we can ask for.
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Review of

Orchard House

from S J (Daughter of Resident) published on 4 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased that I found this care home for my Mum who had dementia. There is a warm, caring welcome every time you visit. The team are highly motivated and are all busy helping residents with kindness and dignity. The management team are brilliant. The residents are all engaged in activities and
are calm and well cared for. Activities are regular and provide fun for the residents. A beautiful garden, used by residents too. Highly recommended by me and my family. Thank you to the staff.
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Review of

Balmore Country House Nursing Home

from Steve H (Son of Resident) published on 23 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Balmore Country House on 26th September 2024. The staff from the Manager to the whole team are all highly professional and all possess that can-do attitude. Their approach to care for the residents is exceptional. The home has that airy bright vibe and my mother was very well cared
for throughout her stay. I felt highly confident in leaving Mum in the staff's care.
Reply from Lynn Jewell, Operations Manager at Balmore Country House Nursing HomeThank you so much for your lovely review. It was a pleasure to care for your lovely mother and we are so pleased that she enjoyed her stay.
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Review of

Orchard House

from L O (Niece of Resident) published on 26 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle has been at Orchard House for a good few months now. I feel that the management team are excellent at passing on concerns updating us with our relative's health issues. I find the carers to be very kind and caring, nothing is too much trouble. Also the kitchen staff very kind and compassionate.
On the whole, I find Orchard House to be well run, very clean and welcoming. Well done. 10/10.
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Review of

Balmore Country House Nursing Home

from Theresa B (Daughter of Resident) published on 30 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law had Dementia and was a resident of Balmore for about a year. We all found the staff incredibly caring working hard to get to know him, his background and his interests and using these to respond to his needs in a really personalised way. They created resources that reflected his professional
career and the phase of life his Dementia placed him in, helping him to settle, feel he belonged and was valued for who he was. Everyone who worked there knew his name and spoke to him when they passed him. Despite events occurring when residents became agitated or incidents occurred, we never saw staff respond in any way except calm and caring. And even when things became problematic, they still worked to find a solution that centred around my father-in-law remaining calm, safe and cared for. As a family, we were always welcomed, with my Mum being invited to share meals and events at the care home with her husband. We will be forever grateful to everyone for their care of him. Thank you.
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Review of

Orchard House

from Julia B (Daughter of Resident) published on 12 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family we have felt very fortunate to have found this care home. Originally the home to both our parents, now the very much loved and enjoyed home to our mum. The Victorian building and its large mature garden are very well kept and the decor updated continually, giving a very homely feel, but
it is the management and the staff that make this care home a comfortable home. The staff greet you with smiles and are all so caring with the residents. The management are very approachable whilst making improvements to the home continually. Mum's words are as she sits in the garden, 'I love being here in my home, the staff are lovely.'
Reply from Lynn Jewell, Operations Manager at Orchard HouseThank you for a lovely review. Management and staff of Orchard House like to consider all who live, work and visit the home as one happy family and we are so pleased that this shows in the care provided.
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Review of

Balmore Country House Nursing Home

from Alison F (Daughter of Resident) published on 1 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was resident for a week and a half of respite at the Ruddington Retirement Village, part of the Balmore complex. He had a great experience, the staff couldn't have done more and the facilities and his room were very comfortable and extremely clean. He also enjoyed the food and drink, even
a little party with dancing. As a family, we found the staff gave useful feedback, were easy to communicate with and his stay was a great success.
Reply from Lynn Jewell, Operations Manager at Balmore Country House Nursing HomeThank you so much for your kind words. Your father was a pleasure to spend time with.
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Review of

Willow Tree House

from Angela S (Friend of Resident) published on 9 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend came to you form the hospital having had a stroke. The first time I came to visit him at Willow Tree Care Home, I was assured that they would feed him up, get him stronger and my word have they stuck to their words. This is such a lovely place to have a loved one in your care. Each time I
have visited, I see the dedication in all of your staff, nothing is too much trouble for any of them no matter what their rank. It has been an eye-opener for me, seeing how demanding this job can be and how they cope 'very well I think'. God bless you.
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Review of

St Peter's

from Jason S (Son of Resident) published on 13 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly, caring staff who do a wonderful job in sometimes really difficult circumstances - I know my dad has been well cared for. Nothing has ever been a bother for the staff for my dad's care - they are amazing. Thank you to the staff.
Reply from Lynn Jewell, Operations Manager at St Peter'sHI Jason - thank you so much for you r kind review - it's been a pleasure looking after your dad.
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Review of

St Peter's

from Linda C (Daughter of Resident) published on 23 October 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Poor communication. No music on ever which is so important to residents. Times when I walked the whole ground floor to find staff and struggled. No conversations of advice regarding her care going forward. Felt invisible when visiting. Just sorry couldn’t get mum moved before she passed.
Still not
answering simple questions after mum passed.
Reply from Lynn Jewell, Operations Manager at St Peter'sSt Peter’s Care Home has looked after the people of Ruddington for over 20 years, giving the best care that we can and it is what we strived to do in respect of the reviewer’s Mum. We disagree strongly with the inferences contained in this review, and it runs counter to our experience of our contact with her family whilst she was with us. We are sorry if this family member now feels that her Mum was not given the very best care, or that they were ignored, but we always felt we had an excellent relationship with them, in fact, they praised our care on many occasions.

We always maintain strong links with resident’s families as we feel it is so important that everyone is involved in the care of a loved one. We will continue this practice going forward and if anyone has any concerns or issues regarding the care of a loved one, they are more than welcome to raise them at any time with us. This is, we feel the best way to give support to both residents and families at all times.
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