Care Homes Owned by Rushcliffe Care Group

Despite it being a complete warren of a building, caring for a wide range of residents and the challenges that brings, the staff are warm, caring and committed. Always friendly and so obviously they care.

With my son and daughter, we were shown around twice before it became clear that my husband would be unable to come home once discharged from another care home after the hospital. We contacted Parkmanor again and thankfully a room was available. We were given the opportunity to personalise it for my husband. All staff have been welcoming to us as a family. All staff have been welcoming and understanding of him. Do feel each room needs its own small chair rather than having to take in a dining chair which is very heavy.

My mum was a recent resident at Normanton Village View. Can I just say that all the team there are amazing. They looked after my mum with so much care and attention. There are not enough words I can use to thank them. The home itself is clean and tidy and ran extremely well. If I could give them 10 stars I would. Thank you all so much again.

A very well-run home which is clinic-acceptable all staff work positively and reactively listening and supporting the residents to make the best of their situation and creating a wonderful supportive atmosphere which creates a homely and friendly environment

My Mum has been a resident at Heron Court since she was discharged from hospital in March. The care she has received has been exemplary. Previously she was in a home where this was not the case and she had a bad fall. The contrast could not be greater. The staff are extremely caring and build positive relationships with the residents as individuals. My mum is as happy as possible, given her degree of dementia, for example, her personal care is meticulous and she even has little treats like having her nails painted. The nursing care is also first class and the Home has succeeded in healing a wound on Mum’s head which had deteriorated both in the previous home and in hospital. The home is welcoming and I always feel that my visits are valued. I really think my mum is getting the best of care at Heron Court.

I think the Normanton Village View Nursing Home I think it is really good and brilliant and listen and help out and nice spending that time with my dad. At least I know he get well looked after fed well drinking well doing a great job.

My mother has been a resident at Castle Donnington Care Home for 18 months. The home provides a safe, secure and effective environment and the staff are always kind and friendly. My mother enjoys the food and the company of her fellow residents. The care home has worked hard during the Covid-19 crisis to keep the residents safe and secure. They have also allowed me to visit regularly in accordance with the government guidelines prevailing at the time. I would be happy to recommend the facility to others for their loved ones requiring care.

This is just a lovely place and we are very happy that Mum is in this wonderful care home.

I would like to compliment and congratulate the staff of Village View nursing home in Derby. I have been visiting the home now for eight months and have found the staff very welcoming, caring and hardworking in what must be sometimes difficult and trying circumstances. A high standard of cleanliness is always maintained, clothes are laundered to a high standard and the food always looks appetising. If I ever have any issues, once I have spoken to someone, they will try their best to solve the problem straight away.

My son entered the Matthews Unit in January 2018. He had suffered a severe brain injury in a motorcycle accident. He needed full care, tube feed, and transferring by hoist. He was doubly incontinent and could not sit upright by himself. It is now November 2019, and after much care from a dedicated team and physio occupational therapist and care workers, he is able to eat, walk, talk and he is presently in their assessment flat getting him ready to leave and live an independent life. Nothing short of a miracle, we owe such a lot to the Matthews Unit.

My wife has had excellent care throughout her stay in this home.

More training required for staff working in the care home.

He always smiles when they are around.

Looking forward to future events and outings you have already arranged for the year ahead.

We were so reluctant to place our father in a care home; we had preferred a hospice for his end of life care but the care provided was outstanding. The staff on hand are amazing and we feel the care afforded to our dad in his last few days was everything we could ask for; caring, attentive and genuine.

It would be nice if some gardens could be planted - something beautiful to look out onto.

My Grandma has been a resident of this home for the last two years. The nursing care she has received has been outstanding. She entered the home in a very poorly condition with a nasty bedsore nearly down to the bone and they nursed her back to health. The carers and nursing staff have been brilliant. We cannot thank them enough and wouldn't hesitate to recommend them.

My Mum had vascular dementia and her behaviour changed as such she became very demanding and 100 percent dependent. She was transferred from the LRI to Jasmine Court. The staff at Jasmine Court were very understanding. Very respectful. Even showed affection. Her room was clean and we could visit anytime. I would recommend for someone in a similar situation.

When my mother was at Jasmine Court, the home was very clean and very well cared for. There was a lot for her to do i.e. groups for her to join with and things for her to do. The staff were outstanding and nothing was too much trouble. She was safe and we could visit at any time.