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Care Provided by Heron Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 59 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Heron Court Care Home for full pricing details and T&Cs.
Contact Heron Court Care Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Rushcliffe Care Group
- Private Owned
Person in charge
- Janice Dondoyano (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (59)
Are you the Owner/Manager of Heron Court Care Home?View your Advertising Options
Heron Court Care Home Reviews (8)
8.0
Heron Court Care Home has a Review Score of 8.0 (7.985) out of 10, based on 1 reviews in the last 2 years.
Over all time Heron Court Care Home has 8 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Heron Court Care Home
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Review from K J (Daughter-in-law of Resident) published on 16 January 2026 Submitted via Website•
Overall Experience
My father in law has been in this home for the past 5 years.
Despite it being a complete warren of a building, caring for a wide range of residents and the challenges that brings, the staff are warm, caring and committed. Always friendly and so obviously they care.
My father in law has been in this home for the past 5 years.
Despite it being a complete warren of a building, caring for a wide range of residents and the challenges that brings, the staff are warm, caring and committed. Always friendly and so obviously they care.
Review from Chris G (Son of Resident) published on 18 March 2024 Submitted via Website•
Overall Experience
My mum was a recent resident at Normanton Village View. Can I just say that all the team there are amazing. They looked after my mum with so much care and attention. There are not enough words I can use to thank them. The home itself is clean and tidy and ran extremely well. If I could give them 10...
My mum was a recent resident at Normanton Village View. Can I just say that all the team there are amazing. They looked after my mum with so much care and attention. There are not enough words I can use to thank them. The home itself is clean and tidy and ran extremely well. If I could give them 10 stars I would. Thank you all so much again.
Review from J D (Daughter of Resident) published on 7 August 2023 Submitted via Website•
Overall Experience
My Mum has been a resident at Heron Court since she was discharged from hospital in March. The care she has received has been exemplary. Previously she was in a home where this was not the case and she had a bad fall. The contrast could not be greater. The staff are extremely caring and build...
My Mum has been a resident at Heron Court since she was discharged from hospital in March. The care she has received has been exemplary. Previously she was in a home where this was not the case and she had a bad fall. The contrast could not be greater. The staff are extremely caring and build positive relationships with the residents as individuals. My mum is as happy as possible, given her degree of dementia, for example, her personal care is meticulous and she even has little treats like having her nails painted. The nursing care is also first class and the Home has succeeded in healing a wound on Mum’s head which had deteriorated both in the previous home and in hospital. The home is welcoming and I always feel that my visits are valued. I really think my mum is getting the best of care at Heron Court.
Review from C B (Father of Resident) published on 22 July 2022 Submitted via Website•
Overall Experience
I think the Normanton Village View Nursing Home I think it is really good and brilliant and listen and help out and nice spending that time with my dad. At least I know he get well looked after fed well drinking well doing a great job.
I think the Normanton Village View Nursing Home I think it is really good and brilliant and listen and help out and nice spending that time with my dad. At least I know he get well looked after fed well drinking well doing a great job.
Review from Jane D (Daughter of Resident) published on 6 December 2019 Submitted via Postal Card•
Overall Experience
I would like to compliment and congratulate the staff of Village View nursing home in Derby. I have been visiting the home now for eight months and have found the staff very welcoming, caring and hardworking in what must be sometimes difficult and trying circumstances. A high standard of...
I would like to compliment and congratulate the staff of Village View nursing home in Derby. I have been visiting the home now for eight months and have found the staff very welcoming, caring and hardworking in what must be sometimes difficult and trying circumstances. A high standard of cleanliness is always maintained, clothes are laundered to a high standard and the food always looks appetising. If I ever have any issues, once I have spoken to someone, they will try their best to solve the problem straight away.
Review from M C (Husband of Resident) published on 4 November 2019 Submitted via Postal Card•
Overall Experience
My wife has had excellent care throughout her stay in this home.
My wife has had excellent care throughout her stay in this home.
Review from Dan K (Friend of Resident) published on 16 October 2019 Submitted via Website•
Overall Experience
Highly unlikely to recommend following several visits to the care home.
More staff are needed, care could drastically be improved.
More staff are needed, care could drastically be improved.
More training required for staff working in the care home.
Highly unlikely to recommend following several visits to the care home.
More staff are needed, care could drastically be improved.
More staff are needed, care could drastically be improved.
More training required for staff working in the care home.
Review from Beverley B (Wife of Resident) published on 21 August 2019 Submitted via Postal Card•
Overall Experience
My husband settled in straight away. All the staff are so friendly and look after him very well.
He always smiles when they are around.
My husband settled in straight away. All the staff are so friendly and look after him very well.
He always smiles when they are around.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 April 2024Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Heron Court Care Home.
Upcoming Events
There are no upcoming events for Heron Court Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Heron Court Care Home.
Accreditations
There are no accreditations posted yet for Heron Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Heron Court Care Home
What types of Care is Heron Court Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Heron Court Care Home have?
There are 59 Single Rooms.
What are the Facilities & Services at Heron Court Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room are some of the Facilities & Services.
How far is Heron Court Care Home to the centre of Derby?
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heron Court Care Home to verify any information. View our terms and conditions. Heron Court Care Home has a Basic Service -what a Basic Service includes.