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Care Home Owned by Jasmine Healthcare Ltd in North Lincolnshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Jasmine Healthcare Ltd in North Lincolnshire

Only the locations & reviews in North Lincolnshire for Jasmine Healthcare Ltd are showing below.

View the details of all 6 locations (with 396 reviews) owned by Jasmine Healthcare Ltd

Jasmine Healthcare Ltd Locations in North Lincolnshire (1)

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1 Care Home owned by Jasmine Healthcare Ltd in North Lincolnshire
Orchard Court Care Home

7 Wrawby Road, Brigg DN20 8DL 

9.9 73 reviews
"My dad has been at home now since November 2024, had always worried about putting Dad in home. It's so reassuring that he's safe and…"   Read all 73 reviews
Location Type Care Home

Orchard Court Care home is a unique care home based in the market town of Brigg and proud that it has been rated 'outstanding' by the Care Quality Commission (CQC)(November 2018). It looks after older people, and those living with dementia. Having… Read more about Orchard Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 41 Rooms from £950 / week

Jasmine Healthcare Ltd Reviews in North Lincolnshire (73)

9.8

Jasmine Healthcare Ltd has a Group Review Score of 9.8 (9.756) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Jasmine Healthcare Ltd must have a Review Score.

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Review of

Orchard Court Care Home

from S P (Friend of Resident) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I looked after my friend for four years after her husband died, but found it very hard at my age of 82, even with the help of carers coming 3 times a day. The times were not consistent due to traffic and previous calls, so it was a great relief when she came to Orchard Court. I go to see her twice a
week to see her, and she seems happy and clean. They are also very friendly to me and make me a cup of tea, so I'm pleased with her treatment.
Reply from Orchard Court, n/a at Orchard Court Care Home

Thank you so much for your kind words they are very much appreciated by us all, the team work really hard and these reviews only drive them even more so thank you from us all at Orchard Court

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Review of

Orchard Court Care Home

from A F (Wife of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of Orchard Court Care Home is very good. The staff are very friendly and attentive. The atmosphere is one of a happy place with proper attention to residents and families. It is a care home I would most definitely recommend.
Reply from Tracy Mussett, Manager at Orchard Court Care Home

Thankyou for your review, please feel free to come in and join in with anything we are doing in the home, we love families being involved, the team work really hard, and do their best to provide the best care that they are able, so thankyou for taking the time to complete a review ThanksTracy

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Review of

Orchard Court Care Home

from J B (Daughter of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been at home now since November 2024, had always worried about putting Dad in home.
It's so reassuring that he's safe and settled.
The activities are brilliant, four weeks before xmas, the residents had events all month, a band from the local area, making cards, carol singing, xmas pantomime.
Residents all had their xmas jumpers on. Great meals every day and Xmas dinner, excellent with a choice.
Reply from Tracy Mussett, Manager at Orchard Court Care Home

Thankyou for your review, the team always try their best to deliver the care our residents deserve, please feel free to come and join us for one of our theme days today we had a themed tea party for Easter the residents loved it Tracy

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Review of

Orchard Court Care Home

from D D (Daughter of Resident) published on 24 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After not really wanting my mum to go into care, I, with my daughter visited Orchard Court and the staff and management were so kind to us. Mom has not been a resident for 15 weeks and I cannot fault one thing about the care she is receiving. On the 1st of February, the staff arranged a 90th birthday
party for my mum with 40 guests. Everyone was so kind and always is to us all. The staff not only make sure mum is so well looked after but is so caring to the rest of us at this difficult time. I cannot thank everyone enough.
Reply from Tracy Mussett, Manager at Orchard Court Care Home

Thank you so much for this lovely review, it is so nice to hear how happy you are with the care that your mum receives, we are one big family at Orchard and it's our pleasure to mark events like birthdays for our residents.

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Review of

Orchard Court Care Home

from Mandy G (Daughter of Resident) published on 13 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident for around a year. She was so well looked after and enjoyed being part of their family. The staff are all so lovely and the care is exceptional. Mum loved having 'banter' with all the staff and enjoyed all the activities that took place daily. They are so caring and I know from
experience that 'working in care' is not an easy job. The home is so lovely and the staff are so hardworking and always cheerful. I have nothing but praise for the Management and all the staff, as they say 'they are all one big family'. Sadly my Mum passed away on November 18th. I am so grateful to them all, that along with my daughter, sister and nephew, we were with her day/ night throughout her last days. I can't thank them enough for the care and support they gave my Mum and us as a family. They really are outstanding.
Reply from Tracy Mussett, Manager at Orchard Court Care Home

Thank you so so much for taking the time to write this review, we are really pleased you were able to be with your mum when you needed to be, and thank you so much for the lovely comments about the whole team, it means alot to all of us.

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Review of

Orchard Court Care Home

from Jackie S (Daughter of Resident) published on 25 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum passed away in Orchard Court Care Home this morning. They have been absolutely brilliant with her and ourselves whilst we stayed with her till the end.
Management and all the carers have been brilliant. Best care home ever. Thank you Orchard Court.
Reply from Tracy Mussett, Manager at Orchard Court Care Home

Thank you for taking the time to complete a review for us at such a hard time for your family. It means such a lot to us as a home. Thinking of you.

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Review of

Orchard Court Care Home

from Linda S (Daughter of Resident) published on 16 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Orchard Court at the beginning of April after being discharged from the hospital and being advised that her house was no longer a safe environment. My husband, my sister and I had checked on all care homes in the area and didn't find one we could agree on until we went to Orchard Court.
We were unanimous in our decision to bring her here and have not regretted it at all. This is a caring friendly home, the staff and management alike will go the extra mile for both residents and visitors.
Reply from Tracy Mussett, Manager at Orchard Court Care Home

Thank you so much for this, it means a lot to us as a team, I will pass on your review. Thanks again.

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Review of

Orchard Court Care Home

from D T (Daughter of Resident) published on 25 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It has taken almost a year to come to terms with my mother's passing, but I was able to go back to her care home for the first time. The love and warmth I felt the moment I walked in reminded of the love, warmth and care that surrounded my mum while she was in the home. I cannot speak too highly of
the manager and the team at Orchard, they are superb and add love and compassion to the highest care standards. Simply the best.
Reply from Tracy Mussett, Manager at Orchard Court Care Home

Thank you so much for this beautiful review, it is so rewarding for us all to know that we provided the highest standard of care to your mum whilst she was with us. Your review is very much appreciated by us all.

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Review of

Orchard Court Care Home

from A A (Daughter of Resident) published on 3 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a great care home with a super team of staff. It's a happy place where all the residents are well looked after. Mum always looks neat and tidy and the staff always have a smile for her.
Reply from Tracy Mussett, Manager at Orchard Court Care Home

Hi, thank you so much for your review, it is much appreciated and helps us to develop in any areas needed.

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Review of

Orchard Court Care Home

from Robin T (Partner of Resident) published on 19 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Orchard Court is an outstanding and very friendly care home. The staff and management team are very professional and excellent. They're all extremely friendly, and caring and nothing is too much trouble. My partner of 29 years went into full-time care in January as she has Alzheimer's and high levels
of anxiety. The staff have been brilliant, and their support and love for her has been exceptional. The atmosphere at the care home is just great, always lots of things to do and take part in. I visit her most days and usually join in with their morning quiz. All great fun!
Reply from Tracy Mussett, Manager at Orchard Court Care Home

Thank you so much for your kind review, it makes us feel so appreciated, and good to know that you and your loved one are happy with the care we give. I will pass on your kind comments to the team, Thank you.

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Review of

Orchard Court Care Home

from Berny J (Daughter of Resident) published on 17 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting my mam today in her care home, it was lovely to see the local nursery visiting. The little ones, probably 2 years and under, were sat on a rug playing and eating snacks, the theme was a circus so residents and most of the staff had fabulous face paintings. What a wonderful sight! This fabulous
care home goes above and beyond, the atmosphere of care, love, happiness, humour and joy makes them a true home. We cannot thank, enough, all the staff and manager.
Reply from Tracy Mussett, Manager at Orchard Court Care Home

Hi. Thank you for your lovely review, it is so good when we can mix with the community, the residents especially love it when the children visit, it is very special, to see children and our residents interacting is so lovely.
I will pass on your kind comments to the team who appreciate these reviews very much.

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Review of

Orchard Court Care Home

from Margaret L (Daughter of Resident) published on 16 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in this car home for 5 1/2 years and they have always shown the most caring support to both my mum and our family full stop the staff go above and beyond on a daily basis with activities, personal care and attention to the residents need. Mum has always loved it here and would want us
to tell you this
Reply from Tracy Mussett, Manager at Orchard Court Care Home

Thank you so much for your kind review, it makes a huge difference to the team to know that they are appreciated. We are here for families as well as our residents it means a lot to us to know you are all happy with the care she receives.

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Review of

Orchard Court Care Home

from Jill W (Daughter of Resident) published on 8 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved into Orchard Court Care Home in June 2023 from another Care home down south so that he could be nearer me and I could go and visit and take him out.
My father has Alzheimer's and whilst living alone up until February, and then moving into the other care home he had become more and more
distant, not recognising me, becoming ever more difficult and disappearing into his own world, by not talking or interacting
With the care and love that he receives at Orchard Court... I have got my dad back! He is chatty, witty, caring, funny and loving again. They have brought him out of his hidden world and it's the best thing ever!
Nothing is too much trouble for them. He eats what and when he wants there (I understand that is a lot of times with him) The staffing levels are incredible, there's always someone on hand to deal with the residents' needs and he is so happy there.
It really is the most wonderful place for people. It is clean, modern, tidy and very unlike many places.
Reply from Tracy Mussett, Manager at Orchard Court Care Home

I can not express how happy this review makes me feel, care should be about caring and watching your dad now interact and laugh with the team at Orchard Court Care Home just melts us all, he is a true gentleman. We have an amazing team who always go above and beyond and I am grateful for all they do, I will pass on this lovely review to them all. Thank you again.

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Review of

Orchard Court Care Home

from Valerie D (Daughter of Resident) published on 6 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are so caring, and nothing is too much trouble! My mum has been here since March and is in one of the units. The best of both worlds - independence and company. She loves joining in the activities and especially enjoyed the rhyme time with a local school! The food is outstanding! The activities
lady is as mad as a box of frogs, and everyone loves her. All I can say is we (I visit most days) feel part of the Orchard Court family, and the care is outstanding!
Reply from Tracy Mussett, Manager at Orchard Court Care Home

Thank you so much for your review; it is so important to us to know that you and your loved one are happy with us. We love to see happy residents; it's what makes everything worthwhile.

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Review of

Orchard Court Care Home

from Sarah T (Daughter of Resident) published on 23 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I know that Dad is safe and given excellent care as part of the Orchard family. Each member of staff I meet is caring and attentive to Dad's needs.
The only slight issue is frequent mixups with the laundry - often other people's clothing in Dad's wardrobe, despite everything being labelled.
Reply from Tracy Mussett, Manager at Orchard Court Care Home

Hi, thank you for taking the time to review us; I will pass on all your comments to the team so we can make things even better.

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Review of

Orchard Court Care Home

from Mary J (Daughter of Resident) published on 24 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Orchard Court in 2019 when her dementia meant that she could no longer stay in her sheltered accommodation. My first impression when I first came to visit was that everyone (both staff and residents) were smiling and that never changed. Over the last 4 years, the care and kindness that
she received were wonderful - from the carers through to the kitchen, cleaning, laundry and maintenance staff and this was despite the increasing severity of her dementia and the Covid years. The management managed to create a loving home where not only she but the whole family felt a part of. Orchard Court was not just a home, it was home and made a difficult situation for us much less difficult. Thank you.
Reply from Tracy Mussett, Manager at Orchard Court Care Home

Thank you so much for this review it means a lot to us all as a team, we will miss your mum and you all very much. Take Care.

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Review of

Orchard Court Care Home

from Lisa W (Daughter of Resident) published on 30 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into one of the bungalows in August after living alone for the last 13 years. She never really thought this would be an option but after several hospital stays she made the decision that it was time to look into future care. After viewing several care homes we were amazed to find this lovely
jewel in Brigg, so close to her family. After her first visit, she decided that this would be the perfect forever home for her. Since she moved in she has become so much happier and carefree, more like her younger self. Every time her family visits she cannot express enough how lovely and kind the staff are and how cared for she feels. Living in one of the bungalows, Orchard Court has given her the feeling of independence and safety while delivering a high standard of support and care. They have a wide range of activities and social events for residents which families are also invited to join. Every member of staff is welcoming and enthusiastic. We thank you all immensely.
Reply from Carly-Jo Tscherniawsky, Recruitment Support at Orchard Court Care Home

Thank you for submitting a review on Orchard Court. I will pass on your feedback to our team members.

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Review of

Orchard Court Care Home

from Diane J (Niece of Resident) published on 11 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care shown to my Auntie was second to none. The staff were amazing and kind. The home is like a home from home and nothing was ever too much. When she became unwell we were fully informed at all times and able to visit whenever we wanted.
Reply from Tracy Mussett, Manager at Orchard Court Care Home

Thank you for your lovely review, I will pass on your comments to the team, we aim for Orchard to be like one extended family and for everyone to feel welcome when they visit

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Review of

Orchard Court Care Home

from John H (Son of Resident) published on 3 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident of Orchard Court for just over a week now. We looked a number of care homes before deciding on this one. None of the others came anywhere near to the level of friendliness, cleanliness, facilities, etc that we saw here. Since being a resident my father has settled in well,
complementing the food, care and rooms. We have met a number of staff, all are very friendly, well trained and respectful. We feel blessed that we found this care home for him.
Reply from Tracy Mussett, Manager at Orchard Court Care Home

Hi, Thanks so much for your review it means a lot to the team, we are so pleased that you are happy with Orchard Court, if ever you need anything you know where we are, thanks again.

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Review of

Orchard Court Care Home

from Petra B (Daughter of Resident) published on 2 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
As soon as my sister and I were finally able to visit the care home, with all the Covid restrictions this year, we knew this was the right place for Dad. The management bent over backwards to ensure Dad had the right room for his needs, nothing was any trouble even when their first experience of meeting
Dad was not the best as he was having an extremely bad day. He moved in in May 2022 to a wonderful room (we all cried that day!) and the difference in him in a few days was amazing. He has come out of himself, he is engaging with the staff and residents and we can finally have some quality time with him when we visit. We always receive a warm welcome from everyone when we visit, we can even bring our dog with us which everyone, staff and residents alike, enjoy. This is the best care home I have seen and the ‘family’ have welcomed Dad into the fold, we know he will enjoy the life he has left in the fullest sense here. Thanks to everyone, these words cannot truly express our gratitude.
Reply from Orchard Court, n/a at Orchard Court Care Home

Thank you so much for your lovely review they really do mean a lot to us all as a team, Dad is a pleasure to have in the home and we are delighted that you are happy with everything.
Thanks again.

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Awards / Recognitions (0)

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