Care Homes Owned by Diamond Care Homes in Greater Manchester

Upon entrance I was met by staff as doors at keycode (safety) then when entering living area staff was always helping the residents while looking around it seems clean tv is on for entertainment staff do reply when asked questions about my aunty and very time I have come to visit my aunty is clean and clothed appropriately since being in the care home she looks more healthy she has more colour and I am satisfied she is being looked after

The staff are amazing, all of the staff are approachable, the activities coordinator keeps everyone entertained, there is always something going on for the residents. My mother in law says the food is amazing and plenty of it with drinks and snacks throughout the day. As a family we couldn't ask for any more.

Tracy and most of the team have been nothing but amazing for the years that my Grandad has been living at the Oaks. They have always made us feel so welcome and made us feel like my Grandad has been really looked after and cared for. Nothing is ever too much trouble and most of the staff have taken the time to get to know us as a family and show us nothing but love and respect. We appreciate everything you have done and continue to do so much and have a lot of respect and love for you.

Mum is very happy there she been in over 6 years now the staff do their very best to help her as she been ill for a long time now nice homely place good activities going on lovely clean place i'm very happy her being there

I'm so pleased with everything, staff are excellent.

My wife is in the later stages of Alzheimer's disease and has been a resident at Hurst Hall since October 2024. She has settled in very well and this is largely due to the outstanding staff, who show a great deal of empathy for both residents and visiting relatives. They are caring and considerate and ever watchful for the safety of the frail and vulnerable people in their care. Staff often go the extra mile: a good example is our recent 47th wedding anniversary, a small and very well decorated table was prepared so that my wife and I could enjoy an intimate lunch together, this was very thoughtful and much appreciated. For anyone seeking an outstanding care home for a loved one who is elderly and living with dementia, I thoroughly recommend Hurst Hall.

It wasn't until I had cause to visit other care homes that I fully realised just how lucky my stepfather is to be a resident at Hurst Hall. Of course no social setting is perfect, be it a school, hospital or care home, but Hurst Hall has set the bar pretty high. The staff are friendly, compassionate and patient. The home is clean, well maintained and calm with a very welcoming atmosphere. The food is tasty, varied and plentiful. It's abundantly clear the residents are lovingly cared for.

The staff at Hurst Hall Care Home are amazing. They get to know their residents and let you know about the slightest changes. The residents are treated with kindness, compassion and professionalism. My mum was in Hurst Hall in October. The staff let us stay over night with her, they couldn't have treated us any better and were there with comfort and guidance when the end came. My step father is still a resident.

Whilst the staff are always busy, they are always there if and when required. They notice small changes in residents and bring it to your attention on visits. The carers deal with a lot during their shifts, but always are compassionate and caring.

Kind regards and all the best to The Oaks family.

My partner has been in the home since February 2022. I am very pleased with the care he is receiving, he is very happy here. He likes the staff and he says the food is great, he told them he does not like the white of the egg so they always cut it off for him.

Management and all staff have been wonderful and very helpful in the ongoing process of my nan becoming a resident. Very knowledgeable and have been very welcoming to us as a family.

Staff are approachable and friendly throughout the home.

After having been fairly independent at home, my mother was a resident at Primrose Villa Care Home for the last 9 months of her life. She celebrated her 100th birthday while she was there. Her physical problems were many and her memory was failing. The care she received was exemplary; all the carers worked with patience, humour and sympathy. I got to know them all on my regular visits when I was made to feel very welcome. I witnessed that all residents were treated in the same thoughtful way. In her last days, the staff could not do enough for her or for family visitors. I have my name down for admission in the not-so-distant future!

I have only good things to say about Hurst Hall Care Centre. The place my mum had the last part of her life. Surrounded my brilliant staff who cared for her like she was in their family. Cleanliness and there always did have time to talk one to one of u needed. I didn’t have to worry about anything. Clothes always done and put away. Food is always on time. My mum went off food. But if they saw her they would always do her a jam butty. She loved them every day at home. My mum said she would never go into a home, but she loved it there and settled in very well. I was put at ease knowing she was cared for 24 hours a day. Loved having fun and singing with the staff even though some say they couldn’t sing. My mum sadly passed in November.

I have only good things to say about Hurst Hall Care Centre. The place my mum had the last part of her life. Surrounded by brilliant staff who cared for her like she was in their family. Cleanliness and there always did have time to talk one to one if you needed. I didn’t have to worry about anything. Clothes are always done and put away. Food is always on time. My mum went off food. But if they saw her they would always do her a jam butty. She loved them every day at home. My mum said she would never go into a home, but she loved it there and settled in very well. I was put at ease knowing she was cared for 24 hours a day. Loved having hair done and singing with the staff even though some say they couldn’t sing. My mum sadly passed in November.

My elderly father has now been at Hurst Hall Care Centre for three months and I have been visiting him on a regular basis. Consistently he says that he is happy there and that the staff treat him with kindness and respect and help make him as comfortable as possible. The place has a cheery sociable atmosphere and seems to be well organised and professionally run. All the staff are angels. They deal with everyone's varying needs in a responsive, positive, caring way. My dad says they wash and shower him nicely and I've noticed that the residents are encouraged to get dressed and sit in one of the two lounges with the others. There are regular uplifting activities such as exercises, art and sometimes singers. The food is delicious, tasted some! and varied, my dad finds it tasty. Hurst Hall seems clean and tidy with no unpleasant odours. It has an excellent layout, all on one floor in a square shape with a central courtyard garden. Can't be easy working there but they have managed to make it pleasant.

Thank you for all you have done.

Every day when we phoned her she said how caring, hard working and friendly all the staff were. She was very happy with the quality of the food. Her every request was immediately seen to. We were relieved that the home was so good and she was happy there as I had been very worried about leaving her. She says if she ever has to go there permanently she will be very happy.

He has been very happy with all the care staff. My husband has been really looked after. I will always ask for Hurts Hall every time we require respite.