Diamond Care Homes in Lancashire | 5 Care Homes

Review of
Hulton Care Home
from Dorothy A (Wife of Resident) published on 11 September 2025 Submitted via Postal Card • Report

Overall Experience

My husband, who is in the advanced stages of Alzheimer's, has been in Hulton for over five years. Hulton is a happy family home. The staff are second to none, kind, caring, competent and always with a welcoming smile. The food is very good and the home is spotless. The activities are very good and varied.

I cannot fault anything of anyone, and I would highly recommend Hulton to anyone considering a care home for their loved one.

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Review of
Langdales Care Home
from Sharon H (Daughter of Resident) published on 26 August 2025 Submitted via Website • Report

Overall Experience

My dad has just spent 12 months at the Langdales before sadly passing away on the 2nd of August 2025. The staff provided a home for my dad who had dementia and couldn't walk needed quite a lot of looking after. Nothing was too much trouble for them.They are caring and very understanding to each residents

needs and make you feel very welcome. All the staff work together as one team which is very rare because of this it is a happy and safe place to stay. They are dedicated and ensure everyone receives what care is needed. I would recommend the home and thank you to Langdales team you are all fantastic.

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Review of
Hulton Care Home
from A D (Daughter of Resident) published on 21 August 2025 Submitted via Website • Report

Overall Experience

Dad was adamant he didn't want to go into care, however it became impossible to support his needs at home and he was admitted into Hulton Care Home in August 2025.
In just a week, he has gone from not wanting to be there to really enjoying it. He hasn't complained about anything or asked to come home.

It is a great relief for us.
Before he was admitted, he used to beg me to stay later and later on my visits, now he practically kicks me out at teatime and waves me off. This tells me that he is living and enjoying his life again which is all I wanted for him.
The team at Hulton Care Home are very good with him and I am confident that his physical and mental needs are being met. Nothing is ever too much trouble for them and they treat dad with the kindness, respect and dignity he deserves. I feel like a weight has been lifted off my shoulders and the physical and mental workload I have been carrying for the last two years is now in the capable hands of the team at Hulton.

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Review of
Fern Hill House Care Home
from Andrew E (Husband of Resident) published on 20 August 2025 Submitted via Postal Card • Report

Overall Experience

The care my lovely lady wife received was excellent. The staff are caring, understanding, attentive and involved.
The building, similar to many other homes, may not have the amenities of modern homes; however, I am more than content my wife was very well cared for.

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Review of
Hulton Care Home
from S W (Son of Resident) published on 9 July 2025 Submitted via Postal Card • Report

Overall Experience

My mother came into Hulton Care just after Christmas. We didn't want Mum to be in a home, but we looked at a few care homes. Hulton Care seemed to be the best local for us.
It's now six months and Mum is settled, happy & content, she is very happy with all the staff and says that the food is excellent.

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Review of
Hulton Care Home
from T N (Daughter of Resident) published on 23 June 2025 Submitted via Postal Card • Report

Overall Experience

My mother is looked after so well. What a nice environment & lovely, pleasant staff. I do not get to see her very often as I live 3 hours away, but I know she is happy there. Also, they put their activities on social media & I am able to see what she is doing.
Thank you all so much.

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Review of
Hulton Care Home
from Christine D (Daughter of Resident) published on 9 May 2025 Submitted via Postal Card • Report

Overall Experience

Brilliant. Since mum came in, in January they have really looked after her. She has put on weight and eats better. The staff are so lovely from the cleaners to all the care staff. Fresh flowers on tables are lovely. She loves the milky coffee. They made her a lovely cake for her birthday. Mum being

here has given me and my brother our lives back. Thank you so much.

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Review of
Hulton Care Home
from N T (Son of Resident) published on 17 February 2025 Submitted via Postal Card • Report

Overall Experience

Mum has been in Hulton Care Home since June 2024. A 97-year-old lady with all her facilities. Her care has been of the highest quality and she really now feels totally at home.
Having her room recently decorated specifically to match her bedding etc, has been an added bonus.
Knowing she has the care

she needs 24 hours a day means everything.

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Review of
Clough House
from T D (Daughter of Resident) published on 12 February 2025 Submitted via Website • Report

Overall Experience

My dad moved in at the end of November and we, as a family, were worried as we didn't think he'd settle. Straight away, the staff looked after him and made a fuss of him to settle him in. Gave us reassurance with how he was during the week. We visit most days and are always welcomed. Dad always seems

settled and enjoys the food. There seems to be a few activities that the residents take part in each week and dad is encouraged to take part, which he needs. The staff really care about the residents and you can tell that when you visit. A lovely care home that feels like a home from home and has alleviated our worries about dad's care moving forward.

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Review of
Hulton Care Home
from J R (Cousin of Resident) published on 31 January 2025 Submitted via Postal Card • Report

Overall Experience

I visit on a fairly regular basis and invariably find the home to be welcoming, relaxed and friendly environment. Nothing is ever too much trouble for the staff and the residents all seem happy and well cared for. I am able to sit with my relative in a different area in the home, and join her at lunch

table if so requested. I have got to know the name of several residents and we enjoy a chat when I visit. There appear to be a wide range of activities and special events, such as Remembrance Day, Burns Night, Halloween etc. are all celebrated.

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Review of
Hulton Care Home
from L J (Daughter of Resident) published on 14 January 2025 Submitted via Postal Card • Report

Overall Experience

I popped into Hulton Care Home this morning with a card and chocolates for Christmas. It's almost two years since my mum was here but I still remember what they did for my mum and family during that time when she was here. It was so lovely to see those familiar faces and be welcomed in this morning,

even being given lunch!
Thank you Hulton staff for your continued care.

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Review of
Clough House
from C J (Daughter of Resident) published on 6 August 2024 Submitted via Website • Report

Overall Experience

My Mum was only with you a couple of months but we as a family couldn't fault the care and individual interaction you gave to her. Excellent care home for that homely and family feel. No matter what time we came the residents were always so happy and content.

Reply from Melissa Mann, Care Home Manager at Clough House

Thank you for your review, it was a pleasure to care for your mum. We wish you all the best.

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Review of
Langdales Care Home
from S A (Daughter of Resident) published on 22 April 2024 Submitted via Postal Card • Report

Overall Experience

My lovely mum had been staying at the Langdales Care Home for three years before sadly passing away in March 2024. All the staff at the Langdales are absolutely wonderful and should be proud of the work they do and the difference they make to the lives of the residents in their most vulnerable years.

I can't praise them highly enough, and their kindness and support will never be forgotten.

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Review of
Clough House
from L B (Daughter of Resident) published on 25 September 2023 Submitted via Website • Report

Overall Experience

Amazing place. All the staff are lovely, very caring and super friendly. My dad was there for just five weeks, but they literally helped him so much with lots of things he had going on. He didn’t want to leave at the end of his respite. They kept me in the loop always and nothing was ever too much trouble.

Thank you all.

Reply from Melissa Mann, Care Home Manager at Clough House

Hello and thank you for your kind words. We are glad your dad enjoyed his stay and we all wish him the best. Kind regards, Care Home Manager.

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Review of
Hulton Care Home
from Karen J (Sister-in-law of Resident) published on 13 September 2023 Submitted via Postal Card • Report

Overall Experience

This was my first visit and was pleasantly surprised at the setting and overall ambience. The home was light and airy and fixtures and fittings in good condition. There was an absence of a urine smell. On our way out there was an activity ongoing, a quiz to the sound of Motown. I am impressed.

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Review of
Clough House
from C S (Granddaughter of Resident) published on 28 March 2023 Submitted via Website • Report

Overall Experience

My Nan has lived at Clough House for a few years now and is always happy and speaks very fondly of all of the staff and the excellent care she receives. Support staff at Clough House consider every resident as family and they are treated with kindness, dignity and respect.
The home is always clean

and well-presented and the communal areas and private rooms are decorated with personal details and images of all of the residents.
Residents have a range of fun, games and activities every day, my nan's personal favourite is the karaoke days when she is up singing and dancing. Support staff post regular updates on social media and this has been so reassuring seeing my nan happy and enjoying herself, especially during the Covid lockdown times when we were unable to visit safely. Staff worked incredibly hard to prioritise the safety of the residents and maintain their emotional well-being during those times.
Every member of the staff is exceptional and I am grateful to each and every one of you.

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Review of
Clough House
from Lynn G (Daughter of Resident) published on 18 March 2023 Submitted via Website • Report

Overall Experience

I wish to highlight the excellent care given to my mother last year as she reached the end of her life. I have been very happy with the care given at Clough House throughout the pandemic and beyond. The staff were wonderful as Mum's health failed and they happily supported my decision for Mum to stay

at Clough House rather than be admitted to hospital, which was a huge relief to me. Their end-of-life care was fantastic, they looked after Mum as though she were their own mother and I was truly grateful for this. I highly recommend Clough House, it's a lovely place.

Reply from Melissa Mann, Care Home Manager at Clough House

Hello Lynn, thank you so much for your kind words. It was a pleasure to care for your mum. I will pass on your kind words to the staff.
Thank you.

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Review of
Fern Hill House Care Home
from S W (Daughter of Resident) published on 15 March 2023 Submitted via Postal Card • Report

Overall Experience

Overall experience, extremely satisfied. Staff keep us up to date on my dad's welfare etc. They are quick to help if we have any concerns. The residents have daily activities they can do which are very good (each day has different activities).

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Review of
Fern Hill House Care Home
from Pamela Y (Daughter of Resident) published on 15 March 2023 Submitted via Postal Card • Report

Overall Experience

My father went into Fern Hill House Care Home in December, receiving excellent care. The staff are patient and kind. We knew of Fern Hill House Care Home from past friends. Meals are good and there are activities if they want to join in. Cannot think of anything negative to say. They are all heroes.

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Review of
Clough House
from Carole J (Daughter of Resident) published on 15 March 2023 Submitted via Website • Report

Overall Experience

My mum moved to Clough House in August 2022 and was there for five months. I have to say her care was excellent all the staff were warm, friendly and obviously cared a great deal about their residents. Mum enjoyed the activities, singing, etc, that the staff organised. Family and friends that visited

were always made to feel welcome. I would thoroughly recommend Clough House.

Reply from Melissa Mann, Care Home Manager at Clough House

Hello thank you so much for your lovely review, we appreciate it.

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Care Homes Owned by Diamond Care Homes in Lancashire

Diamond Care Homes Locations in Lancashire (5)

Diamond Care Homes Reviews in Lancashire (88)

Hulton Care Home

Langdales Care Home

Hulton Care Home

Fern Hill House Care Home

Hulton Care Home

Hulton Care Home

Hulton Care Home

Hulton Care Home

Clough House

Hulton Care Home

Hulton Care Home

Clough House

Langdales Care Home

Clough House

Hulton Care Home

Clough House

Clough House

Fern Hill House Care Home

Fern Hill House Care Home

Clough House

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