Care Homes Owned by Cranford Care Homes Ltd in Merseyside

jobs. The home is always clean. My mum loves the food and thinks the chef is wonderful. The Home arrange lovely activities, and special events for Residents. It's a small care home and to me that's a plus, and the Staff seem to know their Residents really well. For us the priority when looking for a Care Home was about the way the Home is run, the People that work there, and their skills, kindness and compassion, and that they can keep our Mum safe, and Montgomery Care Home Staff are all doing this really brilliantly, which is hugely reassuring.

I often arrived unannounced and dad was always happy, spotlessly clean and well-fed. In fact, Dad gained 3 stone in weight whilst he was a resident, a true testament to the staff and the wonderful cooks! Dad’s room was well appointed, spacious and bright and always cleaned to a very high standard. His clothes were always laundered and smelt fresh. Our dad sadly passed away after a short illness in November 2023 and whilst in hospital the medical professionals at Whiston Hospital remarked how well looked after dad was. They remarked on the condition of his skin, hair and nails, such a comfort to us. Thank you to each and every staff member for making our dad's final days so happy and safe.

chatty and had colour in his cheeks. Had been showered, shaved and looked well. He has dementia and Alzheimer’s, had it for nearly four years. When we left he was sat at a dining table and talking to two men sat at the table. It wasn’t about what he was saying it was the fact that he was socialising. Mum and I got a wave and a smile when we left, this showed us he was happy and didn’t want to leave with us.
It was a very hard decision to place Dad in a care home, especially for Mum. Having seen him in there and spoken to the staff, we know it was the right decision. The staff have been very supportive to us, they go above and beyond for the residents.
Saying thank you doesn’t seem enough.

All rooms fitted with sensor alarm. Dining room bright and airy. Cooks came out to chat to residents. Garden lounge very comfortable. Residents very friendly. Staff very friendly and efficient. Residents can sit in garden with carer. Meals good choice and snacks morning and afternoon. Feel as though I have made many new friends and look forward to returning.

he used to love. I can not thank them enough for their hard work and dedication if you are looking for a care home for your loved one I would not hesitate to put them here.

to water in her room. No buzzer or anything to ask for some. Covered in bruises and saying she was scared. The attitude of staff was that they just couldn’t be bothered, nobody to speak to regarding the increase in medication, they sent the chef! We asked for a manager's meeting and got ignored (he works from home even when the home was allowed visits). Her room window was the staff smoker's corner. She had three falls within twelve hours and paramedics were concerned about her care which meant she was no longer allowed to return to the home. Then spent two months in hospital before passing away before we could see her. We went to collect her belongings they gave us another resident's jewellery from the safe.

the home manager by email on 19/11/20 to ask for the circumstances surrounding my fathers latest fall. I emailed three times actually and also telephoned the home. But alas she did not return my call. It is now more than three weeks after this latest incident and no one from the home has been bothered to contact me. Absolutely appalling behaviour from a care provider. I have contacted the CQC and local authority safeguarding and also forwarded my concerns to HM Coroner. I’m hoping that with the subsequent investigation by these organisations the truth will finally be able to be told. I would not put any loved one in this facility.