Care Homes Owned by Equilibrium Healthcare Ltd

My father recently experienced abuse at this care home by a member of staff. While I acknowledge that this care home generally provides good care, this incident is deeply troubling and should never have occurred. It is essential that such incidents are addressed promptly and measures are put in place to prevent them from happening in the future. The social worker has been amazing but no support from the management of the home with the communication.

I feel my sister is well cared for and safe.

In general, I am very pleased with the care my husband is receiving at Moston Grange. The staff are pleasant, polite and very caring. They treat my husband with respect and professional. The unit is very clean and his room is always clean and tidy. The reason I didn't award 5 stars is because there are not enough fresh vegetables included in his meals. Almost daily he is served baked beans with his meals rather than fresh vegetables despite me telling staff that he doesn't like them.

Thank you from the bottom of our hearts, we will never forget you.

I could not praise Oakland House nursing more, they have given my brother the best care that could be expected. Their care and kindness to both my brother and my family is second to none. The home is beautiful, clean and welcoming the staff are amazing very helpful.

The facilities of the home are good, his room is always immaculately clean matter no when we visit, the staff are extremely friendly and patient focus, the food must be good because he never refuses it or complains. The home is now under new management the manager, our dealings with her have given us great faith in her qualities and leadership. We would like to give massive thanks to all the staff for their support and care, giving us as a family great peace of mind.