Century Healthcare Ltd in Lancashire | 5 Care Homes

Review of
Priory Court
from J S (Daughter of Resident) published on 7 August 2025

Submitted via Postal Card • Report

Overall Experience

A very homely, caring and welcoming home. So reassuring to have my mother here. She is comfortable and very well cared for. All my dealings with all staff in person and by phone have been professional, patient and supportive in every way. My family are also very pleased and confident about Mum's care

here.

Reply from Andrea Jones, Matron at Priory Court

Thankyou for taking the time to leave your very kind review. It is always good to hear that we are meeting our aims of providing good quality healthcare and supporting families during their time with us. I will pass on your comments to the team and again thank you.

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Review of
Priory Court
from S B (Daughter-in-law of Resident) published on 10 July 2025

Submitted via Website • Report

Overall Experience

Outstanding care and support for my mother in law in a very difficult situation. My mother in law was always very cared for and as a family we have been supported by the staff.
A big thank you to matron and her team who went above and beyond, and always focussed on her needs.
We would recommend

here for anyone who needs the support

Reply from Andrea Jones, Matron at Priory Court

Thankyou for your kind comments. Your mum was very easy to look after and such a lovely lady. I'm sorry events could not have been different. I will pass on your comments to all the team. We are thinking of her.

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Review of
Priory Court
from A S (Son of Resident) published on 10 July 2025

Submitted via Website • Report

Overall Experience

Priory court took great care of my mum and did their best to involve her in activities. I found the home to be clean and tidy and the staff to be friendly and courteous at all times. Thankyou to the matron and staff for their efforts in a difficult situation.

Reply from Andrea Jones, Matron at Priory Court

Thankyou for your kind comments which i will pass on to the staff. All the staff did their very best to support your mum with her needs both physically and psychologically. We are thinking of you all

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Review of
Lytham Court Nursing Care Home
from Kerry K (Stepdaughter of Resident) published on 3 July 2025

Submitted via Website • Report

Overall Experience

My step father has been a resident here since 2019. He receives wonderful care from all the staff. I am very grateful to them for looking after him, giving him their specialised dementia care.
I trust them to look after him.
The nursing home is kept clean and pleasant for residents and visitors alike.

Activities are well organised and varied according to need and organised visits and events are enjoyed by all.
The home is well led and the staff are usually cheerful and pleasant.

Reply from MISS ROXANA MAN, Matron at Lytham Court Nursing Care Home

Thank you very much for taking the time to complete the review. We are very appreciative for your kind words and for trusting in us with looking after your step father. I will pass your lovely comments to staff as well. Thank you

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Review of
Lytham Court Nursing Care Home
from Nicola A (Daughter of Resident) published on 3 July 2025

Submitted via Website • Report

Overall Experience

My Mum, went into Lytham Court, the eve of Mother's Day 29TH March 2025. It was such a relief to get her there after months of being in hospital environments.
My first experience was meeting the manager, she is truly so professional, she also has so much empathy and has a kind soul.
The staff are

truly wonderful with the care they give the residents. They are so dedicated, which can at times, from observing them be very challenging. They always greet me with such beautiful smiles and warmth. I am sure one of the reasons I am happy to go there is because the staff make me feel calm when there.
The whole team have embraced helping Mum settle and they always make sure she is sitting in her favourite chair by the patio.
The nursing and care Mum has is exceptional.
Very grateful.

Reply from MRS ROXANA HARRISON, Matron at Lytham Court Nursing Care Home

Thank you for you amazing kind words, they have touch me personally. We are very happy that our dedication brings you peace of mind and happiness and we thank you for your trust and confidence. I will share your lovely feedback with staff and thank you again for trusting us with the care for your mum. Thank you

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Review of
Lytham Court Nursing Care Home
from Dianne H (Sister of Resident) published on 2 July 2025

Submitted via Website • Report

Overall Experience

My sister is always very well cared for which gives me peace of mind she's sometimes very difficult to deal with but they always treat her with kindness and respect if they have any issues they contact me to tell me how they are dealing with it and if a doctor is called they will always keep me updated

with any treatment or medication she is given

Reply from MISS ROXANA HARRISON, Matron at Lytham Court Nursing Care Home

Thank you very much for your kind words and appreciation. I am very happy of you confidence in Lytham Court. We will continue to improve and continue with same commitment and passion for our residents. I will pass your lovely comments to all staff. Thank you.

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Review of
Lytham Court Nursing Care Home
from Kathleen L (Wife of Resident) published on 26 June 2025

Submitted via Postal Card • Report

Overall Experience

The staff are very caring. My husband can be very difficult but they always treat him kindly all the time.

Reply from MISS ROXANA MAN, Matron at Lytham Court Nursing Care Home

Thank you very much for taking the time to review our home and for your lovely comments. We appreciate your kind words. I will pass on your comments onto the staff. Matron

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Review of
Lytham Court Nursing Care Home
from Gill J (Niece of Resident) published on 13 May 2025

Submitted via Postal Card • Report

Overall Experience

My uncle has vascular dementia + due to this has been at Lytham Court since Jan 2025. He has settled well + all the staff are kind, friendly + caring. There is a calm atmosphere, plenty of activities if wanted and the management keep you informed of any issues. It is spotlessly clean, light, airy +

I feel it's the best environment to keep my uncle safe + calm. Excellent service.

Reply from MISS ROXANA MAN, Matron at Lytham Court Nursing Care Home

Thank you very much for your kind words and for trusting us with your uncle's care. Thank you for your kind word of appreciation towards the staff and management team. We will continue in providing the same level of care and dignity. I will make sure that your lovely comments will be passed on to staff. Thanks

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Review of
Lytham Court Nursing Care Home
from M C (Friend of Resident) published on 1 May 2025

Submitted via Postal Card • Report

Overall Experience

Very impressed with this home.
Resident loves the food.
Staff always friendly and efficient, can't find fault with care delivered.
Lovely atmosphere in this challenging area of care giving.
Always clean and cared for. (Home and resident!)
Would recommend this home 100%.

Reply from MISS ROXANA MAN, Matron at Lytham Court Nursing Care Home

Thank you for taking the time to leave such a wonderful review, it is very much appreciated. We are glad to hear that your loved one is happy here.

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Review of
Priory Court
from Michelle T (Granddaughter of Resident) published on 23 April 2025

Submitted via Website • Report

Overall Experience

My Grandma moved in to Priory Court in October 2024. During September, my Grandma became seriously ill and the family were preparing for her final weeks. She had stopped eating and drinking, could no longer walk, was on oxygen, started with dementia and was very frail. My Grandma was discharged from

hospital to Priory Court with the expectation of end of life care to be needed within the next few weeks/months. Since living at Priory Court, she has made a remarkable change. She is alert, has her appetite back, is no longer on oxygen, participates with activities and her character is back! She enjoys interactions with the staff, and the staff behave professional and with respect, are approachable and accommodate her needs very well. The home has a friendly 'home-from-home' atmosphere and is spotless. We, as a family, are happy with the service that has been provided for my Grandma, but more importantly, she is too.

Reply from Andrea Jones, Matron at Priory Court

Thankyou for taking the time to leave us a review. Its lovely to to have the staff recognised for the care and services they provide and also to know our residents are happy. I will pass on your comments to the rest of the team.

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Review of
New Thursby Nursing Home
from Mark R (Son of Resident) published on 22 April 2025

Submitted via Website • Report

Overall Experience

My family and I are very impressed throughout with the New Thursby Nurisng Home, St Anne's, Lancs, including the all important onboarding.
Attractive, highly considerate and competitive initial contracting, including an initial trial.
Being a purpose built and fairly compact nursing home with excellent

and tasteful furnishings and fittings, in what is an exceptionally pleasant location and happy environment for patients, staff and visitors alike.
Excellent communications, initiative and integrity with the home's Management, along with the Clinical Lead, Nursing and Care staff in face to face in person conversations, telephone and in quick and responsive emails. Great that there are Administrative staff to assist here too. The Entertainments Manageress is fun, energetic, creative and readily engages visitors too with her warm welcome.
I find it very reassuring for there to be a local St Anne's-On-The-Sea head office and all the high calibre that is bringing in various respects.

Reply from Stefan S., Manager at New Thursby Nursing Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are so proud of our team, they work so hard. I will be sure to share this review with the team here and please let us know if there is anything else we can do for you and your relative. Thank you again for taking the time to leave us your review and for choosing our service. Kind regards,

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Review of
Lytham Court Nursing Care Home
from Sandra C (Wife of Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience

We were met in a very friendly manner when arriving and greeted by name. The fact that I can visit at any time is very reassuring. My wife has settled into her routine and is well cared for which I am grateful.

Reply from MISS ROXANA MAN, Matron at Lytham Court Nursing Care Home

Thank you for taking the time to leave a review. We appreciate your positive feedback and are glad to hear that your wife has settled well with us.

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Review of
Gillibrand Hall Nursing Home
from Anne D (Daughter of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience

Thank you to all the wonderful staff at gillibrand nursing home . Mum was with you all for the last 18 months of her life and I cannot praise you all enough . The standard of care is gold standard in every aspect . Mum was treated with respect and kindness at all times . In her final months excellent

care was given right till the end of her life . As a family we cannot thank each and every member of staff enough , I would not hesitate in recommending this home to anyone who is looking for care for their loved ones . Again thank you to you all .

Reply from Kathy Spencer, Matron at Gillibrand Hall Nursing Home

To Anne it was an absolute pleasure to care for your lovely mum she was a special part of our family here at Gillibrand. We would love for you to call in anytime you are passing you would be very welcome

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Review of
Priory Court
from Sandra K (Daughter of Resident) published on 20 March 2025

Submitted via Website • Report

Overall Experience

My mum was admitted to hospital in Sept 2024 after a fall at home Unfortunately her health deteriorated and she was placed on the end of life pathway. We was advised to visit a few Nursing Homes to allow her to be discharged. I made arrangements for myself and daughters to visit. We was so impressed

with the laidback cosy feel of the home we decided there and then to take one of the rooms.
On discharge my mum was still very poorly, she had stopped eating and was only drinking small amounts. She was very frail, and was suffering from dementia. We thought she would spend most of her time in her bedroom and was encouraged to bring mum's belongings to make it more homely for her.
Fast forward to Feb 2025. My mum's health has improved beyond belief. She has definitely got her appetite back! She spends her days with other residents, trips out and enjoys the quizzes and entertainment. This change has been remarkable. The care she has received has been remarkable. She is happy, we are happy!!

Reply from Andrea Jones, Matron at Priory Court

thankyou for taking the time to leave us a review. I will pass on your kind comments to all members of the team

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Review of
New Thursby Nursing Home
from Diane T (Niece of Resident) published on 23 January 2025

Submitted via Postal Card • Report

Overall Experience

Many thanks to the Manager, Deputy Manager and all the staff at New Thursby Nursing Home for their care and kindness for my aunt whilst she was resident at their care home. Sadly, her stay was short due to her terminal illness, but we couldn't have asked for any better support and nursing care through

her end-of-life care and we always felt that she was in safe hands. Communication and friendliness of the staff was exceptional, as it was with the GP services through the home if needed. The manager came to visit her prior to her stay and then to her funeral. The level of care to the end was exceptional.

Reply from Stefan, Manager at New Thursby Nursing Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. We are pleased to hear that you were happy with the care delivered here at New Thursby, and we truly regret that we could not be there for you and your aunt for a longer period of time. We would like to say a big thank you for your positive comments regarding our team. I will be sure to share this review with the team here. Thank you again for your kind words, for taking the time to leave us your review and for choosing our home. Best wishes

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Review of
Priory Court
from Gemma T (Daughter of Resident) published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience

Since moving into the home, I have noticed a huge difference in my mother's mental health and appearance. As a family, it has made a huge difference knowing our mum is happy and well looked after.
My mum has said the staff are amazing and do everything they can to maintain her independence and respect

her dignity.
My mum has been able to make her room feel like a home. The matron and carers go above and beyond. It's nice to see my mother smiling again.

Reply from Alina Sinclair, Deputy Matron at Priory Court

We would like to thank you so much for your kind review, we do appreciate your feedback. I will pass your comments to all the staff.

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Review of
Priory Court
from Andrew W (Son of Resident) published on 13 December 2024

Submitted via Website • Report

Overall Experience

Dear Priory Court, With my father's passing, I just wanted to say a few words to you and your staff.
Although my dad was only at Priory Court for eight months, he enjoyed his time there. I was really impressed with the level of care and, in particular, how friendly and gentle all the staff were. You

all made Dad's stay there very comfortable and homely, I can't thank you all enough. The running of the care home is a credit to you all. Very professional and caring. You should all be proud of the work you are doing there, caring for our elderly family members at this often difficult time in their lives. Well done, I shall be forever grateful to you all.

Reply from Alina Sinclair, Deputy Matron at Priory Court

We would like to thank you so much for your kind review, your father was very loved by all of us and it was a pleasure and an honour to look after him. I will pass your review to all the staff. We thank you again for your lovely review.

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Review of
New Thursby Nursing Home
from S F (Daughter of Resident) published on 22 November 2024

Submitted via Website • Report

Overall Experience

My mother moved into New Thursby recently. She was hesitant at first as I had been her primary carer for 3 years but she has settled in nicely. Mum told me the staff are helpful and that the home is "nice and warm" and most importantly she feels safe there. My mum always had a nervous disposition so

knowing that she's safe and cared for is a great relief. Manager is very personable right from my mum's initial assessment/our first meeting. I have yet to learn all the names but the other staff I've spoken to the most would be a particular nurse - very helpful too. My mum's room is always clean and we were encouraged from the start to bring in her own furniture/décor to make it feel homely - however she wanted. I cannot comment on meals as mealtimes are protected but my mum always seems content. There are activities most weekdays including trips out which are updated weekly on the Activities board outside the main lounge. Residents are free to join in as much or as little as they please.

Reply from S Stefan, Manager at New Thursby Nursing Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are so proud of our team, they work so hard. I will be sure to share this review with the team here and please let us know if there is anything else we can do for you and your relative. Thank you again for taking the time to leave us your review and for choosing our service. Kind regards, Manager

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Review of
New Thursby Nursing Home
from J G (Daughter-in-law of Resident) published on 7 November 2024

Submitted via Postal Card • Report

Overall Experience

New Thursby has been a godsend to our family. The care my Mother-in-law receives is outstanding in professionalism and kindness.
I'd also like to commend the staff for keeping the home smelling so clean and fresh, thank you.

Reply from Stefan, Manager at New Thursby Nursing Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are so proud of our team, they work so hard. I will be sure to share this review with the team here and please let us know if there is anything else we can do for you and your relative. Thank you again for taking the time to leave us your review and for choosing our service.

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Review of
New Thursby Nursing Home
from J D (Husband of Resident) published on 23 September 2024

Submitted via Website • Report

Overall Experience

Really good and friendly staff, highly recommended and very clean.

Reply from S Stefan, Manager at New Thursby Nursing Home

We are pleased to hear that you and your relative are happy with the care delivered here at New Thursby. We would like to say a big thank you for your positive comments regarding our team. I will be sure to share this review with the team here. Thank you again for your kind words, for taking the time to leave us your review and for choosing our home.

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Care Homes Owned by Century Healthcare Ltd in Lancashire

Century Healthcare Ltd Locations in Lancashire (5)

Century Healthcare Ltd Reviews in Lancashire (126)

Priory Court

Priory Court

Priory Court

Lytham Court Nursing Care Home

Lytham Court Nursing Care Home

Lytham Court Nursing Care Home

Lytham Court Nursing Care Home

Lytham Court Nursing Care Home

Lytham Court Nursing Care Home

Priory Court

New Thursby Nursing Home

Lytham Court Nursing Care Home

Gillibrand Hall Nursing Home

Priory Court

New Thursby Nursing Home

Priory Court

Priory Court

New Thursby Nursing Home

New Thursby Nursing Home

New Thursby Nursing Home

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