Century Healthcare Ltd in Lancashire | 5 Care Homes

Review of
Lytham Court Nursing Care Home
from M C (Friend of Resident) published on 1 May 2025

Submitted via Postal Card • Report

Overall Experience

Very impressed with this home.
Resident loves the food.
Staff always friendly and efficient, can't find fault with care delivered.
Lovely atmosphere in this challenging area of care giving.
Always clean and cared for. (Home and resident!)
Would recommend this home 100%.

Reply from MISS ROXANA MAN, Matron at Lytham Court Nursing Care Home

Thank you for taking the time to leave such a wonderful review, it is very much appreciated. We are glad to hear that your loved one is happy here.

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Review of
Priory Court
from Michelle T (Granddaughter of Resident) published on 23 April 2025

Submitted via Website • Report

Overall Experience

My Grandma moved in to Priory Court in October 2024. During September, my Grandma became seriously ill and the family were preparing for her final weeks. She had stopped eating and drinking, could no longer walk, was on oxygen, started with dementia and was very frail. My Grandma was discharged from

hospital to Priory Court with the expectation of end of life care to be needed within the next few weeks/months. Since living at Priory Court, she has made a remarkable change. She is alert, has her appetite back, is no longer on oxygen, participates with activities and her character is back! She enjoys interactions with the staff, and the staff behave professional and with respect, are approachable and accommodate her needs very well. The home has a friendly 'home-from-home' atmosphere and is spotless. We, as a family, are happy with the service that has been provided for my Grandma, but more importantly, she is too.

Reply from Andrea Jones, Matron at Priory Court

Thankyou for taking the time to leave us a review. Its lovely to to have the staff recognised for the care and services they provide and also to know our residents are happy. I will pass on your comments to the rest of the team.

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Review of
New Thursby Nursing Home
from Mark R (Son of Resident) published on 22 April 2025

Submitted via Website • Report

Overall Experience

My family and I are very impressed throughout with the New Thursby Nurisng Home, St Anne's, Lancs, including the all important onboarding.
Attractive, highly considerate and competitive initial contracting, including an initial trial.
Being a purpose built and fairly compact nursing home with excellent

and tasteful furnishings and fittings, in what is an exceptionally pleasant location and happy environment for patients, staff and visitors alike.
Excellent communications, initiative and integrity with the home's Management, along with the Clinical Lead, Nursing and Care staff in face to face in person conversations, telephone and in quick and responsive emails. Great that there are Administrative staff to assist here too. The Entertainments Manageress is fun, energetic, creative and readily engages visitors too with her warm welcome.
I find it very reassuring for there to be a local St Anne's-On-The-Sea head office and all the high calibre that is bringing in various respects.

Reply from Stefan S., Manager at New Thursby Nursing Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are so proud of our team, they work so hard. I will be sure to share this review with the team here and please let us know if there is anything else we can do for you and your relative. Thank you again for taking the time to leave us your review and for choosing our service. Kind regards,

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Review of
Lytham Court Nursing Care Home
from Sandra C (Wife of Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience

We were met in a very friendly manner when arriving and greeted by name. The fact that I can visit at any time is very reassuring. My wife has settled into her routine and is well cared for which I am grateful.

Reply from MISS ROXANA MAN, Matron at Lytham Court Nursing Care Home

Thank you for taking the time to leave a review. We appreciate your positive feedback and are glad to hear that your wife has settled well with us.

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Review of
Gillibrand Hall Nursing Home
from Anne D (Daughter of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience

Thank you to all the wonderful staff at gillibrand nursing home . Mum was with you all for the last 18 months of her life and I cannot praise you all enough . The standard of care is gold standard in every aspect . Mum was treated with respect and kindness at all times . In her final months excellent

care was given right till the end of her life . As a family we cannot thank each and every member of staff enough , I would not hesitate in recommending this home to anyone who is looking for care for their loved ones . Again thank you to you all .

Reply from Kathy Spencer, Matron at Gillibrand Hall Nursing Home

To Anne it was an absolute pleasure to care for your lovely mum she was a special part of our family here at Gillibrand. We would love for you to call in anytime you are passing you would be very welcome

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Review of
Priory Court
from Sandra K (Daughter of Resident) published on 20 March 2025

Submitted via Website • Report

Overall Experience

My mum was admitted to hospital in Sept 2024 after a fall at home Unfortunately her health deteriorated and she was placed on the end of life pathway. We was advised to visit a few Nursing Homes to allow her to be discharged. I made arrangements for myself and daughters to visit. We was so impressed

with the laidback cosy feel of the home we decided there and then to take one of the rooms.
On discharge my mum was still very poorly, she had stopped eating and was only drinking small amounts. She was very frail, and was suffering from dementia. We thought she would spend most of her time in her bedroom and was encouraged to bring mum's belongings to make it more homely for her.
Fast forward to Feb 2025. My mum's health has improved beyond belief. She has definitely got her appetite back! She spends her days with other residents, trips out and enjoys the quizzes and entertainment. This change has been remarkable. The care she has received has been remarkable. She is happy, we are happy!!

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Review of
New Thursby Nursing Home
from Diane T (Niece of Resident) published on 23 January 2025

Submitted via Postal Card • Report

Overall Experience

Many thanks to the Manager, Deputy Manager and all the staff at New Thursby Nursing Home for their care and kindness for my aunt whilst she was resident at their care home. Sadly, her stay was short due to her terminal illness, but we couldn't have asked for any better support and nursing care through

her end-of-life care and we always felt that she was in safe hands. Communication and friendliness of the staff was exceptional, as it was with the GP services through the home if needed. The manager came to visit her prior to her stay and then to her funeral. The level of care to the end was exceptional.

Reply from Stefan, Manager at New Thursby Nursing Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. We are pleased to hear that you were happy with the care delivered here at New Thursby, and we truly regret that we could not be there for you and your aunt for a longer period of time. We would like to say a big thank you for your positive comments regarding our team. I will be sure to share this review with the team here. Thank you again for your kind words, for taking the time to leave us your review and for choosing our home. Best wishes

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Review of
Priory Court
from Gemma T (Daughter of Resident) published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience

Since moving into the home, I have noticed a huge difference in my mother's mental health and appearance. As a family, it has made a huge difference knowing our mum is happy and well looked after.
My mum has said the staff are amazing and do everything they can to maintain her independence and respect

her dignity.
My mum has been able to make her room feel like a home. The matron and carers go above and beyond. It's nice to see my mother smiling again.

Reply from Alina Sinclair, Deputy Matron at Priory Court

We would like to thank you so much for your kind review, we do appreciate your feedback. I will pass your comments to all the staff.

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Review of
Priory Court
from Andrew W (Son of Resident) published on 13 December 2024

Submitted via Website • Report

Overall Experience

Dear Priory Court, With my father's passing, I just wanted to say a few words to you and your staff.
Although my dad was only at Priory Court for eight months, he enjoyed his time there. I was really impressed with the level of care and, in particular, how friendly and gentle all the staff were. You

all made Dad's stay there very comfortable and homely, I can't thank you all enough. The running of the care home is a credit to you all. Very professional and caring. You should all be proud of the work you are doing there, caring for our elderly family members at this often difficult time in their lives. Well done, I shall be forever grateful to you all.

Reply from Alina Sinclair, Deputy Matron at Priory Court

We would like to thank you so much for your kind review, your father was very loved by all of us and it was a pleasure and an honour to look after him. I will pass your review to all the staff. We thank you again for your lovely review.

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Review of
New Thursby Nursing Home
from S F (Daughter of Resident) published on 22 November 2024

Submitted via Website • Report

Overall Experience

My mother moved into New Thursby recently. She was hesitant at first as I had been her primary carer for 3 years but she has settled in nicely. Mum told me the staff are helpful and that the home is "nice and warm" and most importantly she feels safe there. My mum always had a nervous disposition so

knowing that she's safe and cared for is a great relief. Manager is very personable right from my mum's initial assessment/our first meeting. I have yet to learn all the names but the other staff I've spoken to the most would be a particular nurse - very helpful too. My mum's room is always clean and we were encouraged from the start to bring in her own furniture/décor to make it feel homely - however she wanted. I cannot comment on meals as mealtimes are protected but my mum always seems content. There are activities most weekdays including trips out which are updated weekly on the Activities board outside the main lounge. Residents are free to join in as much or as little as they please.

Reply from S Stefan, Manager at New Thursby Nursing Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are so proud of our team, they work so hard. I will be sure to share this review with the team here and please let us know if there is anything else we can do for you and your relative. Thank you again for taking the time to leave us your review and for choosing our service. Kind regards, Manager

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Review of
New Thursby Nursing Home
from J G (Daughter-in-law of Resident) published on 7 November 2024

Submitted via Postal Card • Report

Overall Experience

New Thursby has been a godsend to our family. The care my Mother-in-law receives is outstanding in professionalism and kindness.
I'd also like to commend the staff for keeping the home smelling so clean and fresh, thank you.

Reply from Stefan, Manager at New Thursby Nursing Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are so proud of our team, they work so hard. I will be sure to share this review with the team here and please let us know if there is anything else we can do for you and your relative. Thank you again for taking the time to leave us your review and for choosing our service.

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Review of
New Thursby Nursing Home
from J D (Husband of Resident) published on 23 September 2024

Submitted via Website • Report

Overall Experience

Really good and friendly staff, highly recommended and very clean.

Reply from S Stefan, Manager at New Thursby Nursing Home

We are pleased to hear that you and your relative are happy with the care delivered here at New Thursby. We would like to say a big thank you for your positive comments regarding our team. I will be sure to share this review with the team here. Thank you again for your kind words, for taking the time to leave us your review and for choosing our home.

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Review of
Priory Court
from G G (Relative of Resident) published on 12 September 2024

Submitted via Postal Card • Report

Overall Experience

Our relative was extremely well looked after. She was treated with care and dignity. Our special thanks to the matron and a big thank you to all the staff.

Reply from Alina Sinclair, Deputy Matron at Priory Court

We would like to thank you for taking your time to leave us this review. I will pass this on to all our staff, we appreciate your feedback.

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Review of
Priory Court
from Cliff S (Son of Resident) published on 19 August 2024

Submitted via Website • Report

Overall Experience

We (her children) are very happy with the care provided by Priory Court for our Mum. She was suffering with dementia, poor eyesight and needed nursing care. The home is very clean and the staff are very friendly and helpful. Mum's room was immaculately maintained and she was kept warm. She must have

also liked the food because she ate and drank most of what was provided (we know this from the daily records). Another plus is that she often joined in with the regular entertainment - she loved a good sing-song. Mum was happy at Priory Court. She spent her last two years there and recently passed peacefully. We are very grateful to all the staff there for the care and kindness that they showed her in these last months and days.

Reply from Andrea Jones, Matron at Priory Court

Thank you for taking the time to leave a review. I will pass on your kind comments to all the team. It was an absolute pleasure to care for your mother.

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Review of
Priory Court
from Nigel T (Son of Resident) published on 2 August 2024

Submitted via Postal Card • Report

Overall Experience

I am very happy to write a review for Priory Court. Since my father arrived, we have been very satisfied with the care and attention he has received.
A very warm and caring home, with wonderful staff on all levels.
More than happy to recommend.

Reply from Andrea Jones, Matron at Priory Court

Thank you for taking the time to give us feedback. I will pass on your kind comments to all of my hard-working team.

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Review of
New Thursby Nursing Home
from Win J (Wife of Resident) published on 28 June 2024

Submitted via Postal Card • Report

Overall Experience

I feel he is looked after much better here. He looks smart, showered, well fed and activities provided.

Reply from Stefan, Manager at New Thursby Nursing Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are so proud of our team, they work so hard. I will be sure to share this review with the team here and please let us know if there is anything else we can do for you and your relative. Thank you again for taking the time to leave us your review and for choosing our service. Kind regards.

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Review of
New Thursby Nursing Home
from S M (Daughter of Resident) published on 27 June 2024

Submitted via Website • Report

Overall Experience

The staff at New Thursby are excellent; so many genuinely caring professionals with very high standards, and this has a very positive impact on my mother's experience. My mother has been in New Thursby for over two years now and has really benefitted from the care and attention of the staff in so many

ways. Staff have always shown every consideration to me and my family in making arrangements and so on. I would certainly recommend New Thursby.

Reply from Stefan, Manager at New Thursby Nursing Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We would like to say a big thank you for your positive comments regarding our team, I will be sure to share this review with the team here. Thank you again for your kind words, for taking the time to leave us your review and for choosing our home. Kind Regards.

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Review of
Priory Court
from Eric W (Resident) published on 24 June 2024

Submitted via Postal Card • Report

Overall Experience

Arrived 12/4/2024. No previous personal or family experience of care home life. Previously living at home alone for six years following Wife's death. Managing very well with family and carer help - fully mobile, active - walks, gardening, painting. Then early April persisting medical problems and two

falls at home (no injuries). Family concerns re welfare and need for 24-hour care. GP very helpful in making arrangement for residence at Priory Court. Early days regretted/resented loss of independence. Had to learn the house routines, but had to ask or find out by experience. Now well settled - warm, comfortable, feel cared for and cared about.

Reply from Andrea Jones, Matron at Priory Court

Thank you for taking the time to leave a review and that now you are much more settled into your routine and life at Priory Court.

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Review of
Priory Court
from Rosemary T (Daughter of Resident) published on 17 June 2024

Submitted via Website • Report

Overall Experience

My mother has been at the home for nearly two months and I'm very happy in all aspects of the quality of the care given. All the staff are attentive and respectful and I feel that my mum is treated with dignity at all times. The staff are very approachable which helps me feel reassured and supported.

Big thank you to all the staff.

Reply from Alina Sinclair, deputy matron at Priory Court

Thank you so much for taking the time to leave us the review. We appreciate your feedback. I will share this review with the team.

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Review of
New Thursby Nursing Home
from Julia B (Daughter of Resident) published on 12 June 2024

Submitted via Website • Report

Overall Experience

My father and I continue to be delighted with the level of care that is being provided for my mother. All staff go the extra mile to meet her every need. New Thursby has a lovely homely atmosphere and the staff are welcoming, and friendly and it is evident that they do really 'care' about their residents.
We

know when we are not visiting Mum is looked after to the highest of standards.

Reply from Sergiu Stefan, Manager at New Thursby Nursing Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are pleased to hear that you are happy with the care delivered here at New Thursby. We would like to say a big thank you for your positive comments regarding our team. I will be sure to share this review with the team here. Thank you again for your kind words, for taking the time to leave us your review and for choosing our home. Kind regards.

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Care Homes Owned by Century Healthcare Ltd in Lancashire

Century Healthcare Ltd Locations in Lancashire (5)

Century Healthcare Ltd Reviews in Lancashire (118)

Lytham Court Nursing Care Home

Priory Court

New Thursby Nursing Home

Lytham Court Nursing Care Home

Gillibrand Hall Nursing Home

Priory Court

New Thursby Nursing Home

Priory Court

Priory Court

New Thursby Nursing Home

New Thursby Nursing Home

New Thursby Nursing Home

Priory Court

Priory Court

Priory Court

New Thursby Nursing Home

New Thursby Nursing Home

Priory Court

Priory Court

New Thursby Nursing Home

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