- 40 Rooms
Older Person Care
Permanent Care
Respite Care
Care Homes Owned by We Change Lives (WCL)
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We Change Lives (WCL) Locations (3)
- 20 Rooms
Younger Adult Care
Permanent Care
Respite Care
- Residential Care
- Mental Health Care
- 25 Rooms
Older Person Care
Permanent Care
Respite Care
- Residential Care
- Dementia Residential Care
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We Change Lives (WCL) Reviews (17)
Reviews posted for members of We Change Lives (WCL)
Review of
The Mews
from L C (Daughter-in-law of Resident) published on 7 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum moved into the Mews for a few months. It's a very light and airy place. Both residents and staff are wonderful. Unfortunately Mum declined rapidly and so we are having to move her to nursing care. It was heartbreaking to say goodbye to the staff and residents as they had all become part of a wider
family.
It's a great place as there are only 25 residents so doesn't feel over crowded.
Dave the resident entertainer (and handyman) is amazing and so easily brings a smile and gets everyone moving.
Never let anyone tell you that someone with Dementia has no personality. It's not true!!
The home has recently undergone refurbishment and its lovely.
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Review of
The Mews
from A P (Daughter of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would like to thank from all of our family ,the outstanding care that all the staff provided over the many years to my mum. If it wasn't for the caring, respectful, kind, loving staff my mum would have passed many years ago . Unfortunately we have recently endeared the loss of our mum and the staff
supported us throughout this time. Thank you for everything, you clearly are Angels to us and have enabled us to have many extra years with our mum for which we will be forever grateful xxxx
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Review of
The Mews
from Stella M (Partner of Resident) published on 29 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My partner has been in The Mews for 18 months. During this time, he has been cared for with dignity and compassion. He has been encouraged to join in activities, even though a shy man, he has enjoyed being involved.
During the last few weeks, when the illness was at it's worst, the care and compassion
During the last few weeks, when the illness was at it's worst, the care and compassion
shown to him was wonderful for which I am very grateful.
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Review of
The Mews
from Martin L (Son of Resident) published on 17 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are to be highly praised for the way they looked after my father for the 18 months he was a resident. We promised him that we would find somewhere that would treat him with care and respect, and I will say, that Heathside Mews helped us fulfil that promise 100%. Thank you guys for everything
you did for him.
Reply from Emma Norman, Registered Manager at The MewsThank you for your lovely feedback; I will pass this on to the team.
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Review of
The Mews
from Kyrie H (Daughter of Resident) published on 29 June 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
What an absolutely brilliant care home. The caring team are wonderful. They understand my mum's needs and the care and support she receives is 5-star standard. Management is fantastic - approachable, efficient and always keeps me updated and always on hand to offer support and advice. Mum's room is
large, sunny and feels like a home away from home. Highly recommend The Mews.
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Review of
Heathside
from Gillian P (Friend of Resident) published on 23 August 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum and I visited an elderly friend who was our neighbour and is now residing in Heathside. This is our second visit and both Mum and I are very impressed with the friendliness and efficiency of the staff. They could not have made our visit any more pleasurable. Also, our friend loves being there.
He says he has made new friends and loves the meals. It is so reassuring to know he is safe and being cared for. Our special thanks to all the staff. Keep up the good work.
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Review of
Heathside
from Emma W (Granddaughter of Resident) published on 2 August 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely care home with great staff who look after my nan well. Always a nice atmosphere when I visit, my nan has settled in very well.
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Review of
Heathside
from Edward C (Nephew of Resident) published on 2 August 2021 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staff have had a very difficult 12 months managing the pandemic, but throughout it all, they have stayed very positive in their approach to the physical and mental well-being of all their clients.
Families hoping that their loved ones are safe in this troubling time can be reassured that the care
Families hoping that their loved ones are safe in this troubling time can be reassured that the care
and friendship given to them are of the highest standard.
My relative has built up a great relationship with all of the staff who treat him with respect and dignity.
All staff from cleaners to managers are a credit to the home.
My relative has built up a great relationship with all of the staff who treat him with respect and dignity.
All staff from cleaners to managers are a credit to the home.
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Review of
The Mews
from Dean S (Father of Resident) published on 19 July 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Outstanding on all levels.
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Review of
Heathside
from Sandra C (Daughter-in-law of Resident) published on 15 July 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very pleased with all aspects of care.
Staff very caring.
Staff very caring.
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Review of
The Mews
from Nicola H (Daughter of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Heathside Mews has provided both myself and my mum with a great level of support and care. The rooms are large and well maintained and there are plenty of activities and things for the residents to do. The staff have been great even when Mum has experienced some issues.
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Review of
The Mews
from Juliet C (Daughter of Resident) published on 25 June 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been really pleased with the standard of care. The staff are warm and seem to genuinely care about Mum. Mum is very settled and content here. I would certainly recommend to others.
Reply from Elaine Cleary, Organisational Development Manager at The MewsThank you for your feedback we are so pleased to offer an environment where your mum feels settled and content.
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Review of
The Mews
from Pam F (Daughter-in-law of Resident) published on 24 June 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our father (father-in-law) has settled in very well. His care has been exceptional, including supporting him after several falls, returning home, they soon had him walking and independent again. We are kept up to date on his care and all guidelines. Staff are wonderful, warm and caring giving support
to us all.
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Review of
The Mews
from Denise H (Daughter of Resident) published on 23 June 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been in Heathside Mews for about 4 years, I can't say anything bad. The care my mum gets is excellent, the staff are always friendly and very patient.
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Review of
The Mews
from B R (Daughter of Resident) published on 23 June 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely care home with caring staff that go above and beyond. My mum is very well looked after here and most importantly is happy here too. Would be happy to recommend the home to others. I can't thank the staff enough for all their hard work especially through the pandemic.
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Review of
The Mews
from Mel G (Daughter of Resident) published on 23 June 2021 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Staff are always kind and cheerful. The home pays attention to keeping families in the loop concerning the health and happiness of my mum. Mum always seems to be happy and cheerful
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Review of
The Mews
from J T (Daughter-in-law of Resident) published on 23 June 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Heathside staff are friendly and welcoming. The home is clean and bright and our mum is settling in well. She enjoys the meals and is encouraged to be involved in daily activities. We have already recommended Heathside to a friend.
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Frequently Asked Questions about We Change Lives (WCL)
How many Care Homes does We Change Lives (WCL) own?
We Change Lives (WCL) own 3 Care Homes.
Which We Change Lives (WCL) Care Homes have the highest review score?
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