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The Mews

Honiton Way, Penketh, Warrington, Cheshire WA5 2EY
Jobs
The Mews, Warrington

Care Provided by The Mews

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Emma Norman(Service Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (25)

Parking

  • Free onsite parking
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The Mews Reviews (13)

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8.5

The Mews has a Review Score of 8.5 (8.483) out of 10, based on 2 reviews in the last 2 years. Over all time The Mews has 13 reviews.

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Showing 13 reviews matching selected criteria
Review from L C (Daughter-in-law of Resident) published on 7 November 2025 Submitted via Website
Overall Experience

Mum moved into the Mews for a few months. It's a very light and airy place. Both residents and staff are wonderful. Unfortunately Mum declined rapidly and so we are having to move her to nursing care. It was heartbreaking to say goodbye to the staff and residents as they had all become part of a wider family.

It's a great place as there are only 25 residents so doesn't feel over crowded.

Dave the resident entertainer (and handyman) is amazing and so easily brings a smile and gets everyone moving.

Never let anyone tell you that someone with Dementia has no personality. It's not true!!

The home has recently undergone refurbishment and its lovely.

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Review from A P (Daughter of Resident) published on 15 April 2025 Submitted via Website
Overall Experience

I would like to thank from all of our family ,the outstanding care that all the staff provided over the many years to my mum. If it wasn't for the caring, respectful, kind, loving staff my mum would have passed many years ago . Unfortunately we have recently endeared the loss of our mum and the staff supported us throughout this time. Thank you for everything, you clearly are Angels to us and have enabled us to have many extra years with our mum for which we will be forever grateful xxxx

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Review from Stella M (Partner of Resident) published on 29 April 2024 Submitted via Postal Card
Overall Experience
My partner has been in The Mews for 18 months. During this time, he has been cared for with dignity and compassion. He has been encouraged to join in activities, even though a shy man, he has enjoyed being involved.

During the last few weeks, when the illness was at it's worst, the care and compassion shown to him was wonderful for which I am very grateful.

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Review from Martin L (Son of Resident) published on 17 April 2024 Submitted via Website
Overall Experience

The staff are to be highly praised for the way they looked after my father for the 18 months he was a resident. We promised him that we would find somewhere that would treat him with care and respect, and I will say, that Heathside Mews helped us fulfil that promise 100%. Thank you guys for everything you did for him.

Reply from Emma Norman, Registered Manager at The Mews

Thank you for your lovely feedback; I will pass this on to the team.

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Review from Kyrie H (Daughter of Resident) published on 29 June 2023 Submitted via Postal Card
Overall Experience

What an absolutely brilliant care home. The caring team are wonderful. They understand my mum's needs and the care and support she receives is 5-star standard. Management is fantastic - approachable, efficient and always keeps me updated and always on hand to offer support and advice. Mum's room is large, sunny and feels like a home away from home. Highly recommend The Mews.

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Review from Dean S (Father of Resident) published on 19 July 2021 Submitted via Postal Card
Overall Experience

Outstanding on all levels.

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Review from Nicola H (Daughter of Resident) published on 29 June 2021 Submitted via Postal Card
Overall Experience

Heathside Mews has provided both myself and my mum with a great level of support and care. The rooms are large and well maintained and there are plenty of activities and things for the residents to do. The staff have been great even when Mum has experienced some issues.

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Review from Juliet C (Daughter of Resident) published on 25 June 2021 Submitted via Postal Card
Overall Experience

I have been really pleased with the standard of care. The staff are warm and seem to genuinely care about Mum. Mum is very settled and content here. I would certainly recommend to others.

Reply from Elaine Cleary, Organisational Development Manager at The Mews

Thank you for your feedback we are so pleased to offer an environment where your mum feels settled and content.

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Review from Pam F (Daughter-in-law of Resident) published on 24 June 2021 Submitted via Postal Card
Overall Experience

Our father (father-in-law) has settled in very well. His care has been exceptional, including supporting him after several falls, returning home, they soon had him walking and independent again. We are kept up to date on his care and all guidelines. Staff are wonderful, warm and caring giving support to us all.

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Review from Denise H (Daughter of Resident) published on 23 June 2021 Submitted via Postal Card
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My mum has been in Heathside Mews for about 4 years, I can't say anything bad. The care my mum gets is excellent, the staff are always friendly and very patient.

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Review from B R (Daughter of Resident) published on 23 June 2021 Submitted via Postal Card
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Lovely care home with caring staff that go above and beyond. My mum is very well looked after here and most importantly is happy here too. Would be happy to recommend the home to others. I can't thank the staff enough for all their hard work especially through the pandemic.

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Review from Mel G (Daughter of Resident) published on 23 June 2021 Submitted via Postal Card
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Staff are always kind and cheerful. The home pays attention to keeping families in the loop concerning the health and happiness of my mum. Mum always seems to be happy and cheerful

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Review from J T (Daughter-in-law of Resident) published on 23 June 2021 Submitted via Postal Card
Overall Experience

Heathside staff are friendly and welcoming. The home is clean and bright and our mum is settling in well. She enjoys the meals and is encouraged to be involved in daily activities. We have already recommended Heathside to a friend.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 March 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

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Awards / Recognitions (1)

  • 01 Jun 2020Recipient: The Mews

Accreditations

There are no accreditations posted yet for The Mews.

Meet the Team (0)

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Frequently Asked Questions about The Mews

What types of Care is The Mews registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Mews have?

There are 25 Single Rooms.

What are the Facilities & Services at The Mews?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room are some of the Facilities & Services.

How far is The Mews to the centre of Warrington?

2.6 mile(s) as the crow flies, distance by road may be significantly further.

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