Trust Care Ltd in South Yorkshire | 6 Care Homes

Review of
The Laurels Care Home
from E R (Daughter of Resident) published on 27 November 2025 Submitted via Website • Report

Overall Experience

I find that The Laurels Care Home is a fantastic place for residential care. It provides excellent care to my Mother & other residents in a safe and clean environment. All staff including carers, catering, maintenance & cleaning staff are always friendly & polite. The interaction between staff, residents

and visitors alike is outstanding. Activities are planned weekly and very well organised and especially welcoming to the local community to be part of The Laurels daily activities and events.

Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you for taking the time to complete a review for the home, you feedback and comments are greatly appreciated.

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Review of
The Laurels Care Home
from W P (Son of Resident) published on 24 November 2025 Submitted via Website • Report

Overall Experience

Staff and management excellent. Location for and my mum was perfect. Secure for peace of mind and always contactable and welcomed to visited as regular as possible which I did almost every day.
My Mum was just getting settled when she suddenly fell ill which then resulted in her passing hours later.
A

shame as see seemed very happy and was just getting into the swing of things.
With knowing alot if the staff and after reviewing all other local facilities there was a clear winner and I would recommend the Laurels every time

Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

We understand this has been a challenging time for you as a family with the sudden passing of your mum. However, thank you for taking the time to complete a review for the care home, it is very much…read more

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Review of
Woodlea Care Home
from Adrian B (Son of Resident) published on 21 November 2025 Submitted via Website • Report

Overall Experience

I cannot recommend Woodlea highly enough. After visiting many care homes, the moment we were shown around by Emma and met Lydia, we knew we'd finally found the right place for my mum to spend the final chapter of her life. As we got to know the team, it became clear how special you all are - caring,

compassionate, and always willing to go above and beyond to ensure residents and families felt comfortable and supported. The food was excellent and thoughtfully tailored to her needs, while the entertainment and special events brought laughter and cherished memories. From the bottom of my heart, thank you all for the kindness, dignity, and warmth you showed my mum and our family. You made her final days peaceful and meaningful, and for that we will always be truly grateful.With sincere thanks and appreciation. Adrian, Joanne & Ciaran

Reply from Julie Moran, Trust Care at Woodlea Care Home

We really appreciate you taking time to complete a review and its is lovely to hear the positive comments of your experience at Woodlea, we will feed this back to our staff team, thank you so much.

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Review of
Town Moor House
from Linzie E (Daughter of Resident) published on 12 November 2025 Submitted via Website • Report

Overall Experience

We are absolutely over the moon since putting our mum in this care home. The staff are all wonderful with the residents, there always jolley and happy and cnt do enough for the visitors and residents. The place is lovely and clean and very homely. The meals look lovely and there always keeping residents

busy with games,arts and crafts etc.

Reply from Claire Pegg, Manager at Town Moor House

Thank you for your kind words and feedback, I will ensure this get passed over to the team. We are really happy that Mum has settled and that your happy with our care.

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Review of
Flower Park Care Home
from Joy C (Cousin of Resident) published on 16 September 2025 Submitted via Postal Card • Report

Overall Experience

I visited my relative and was very impressed with the home. The staff that I met were kind and helpful, very pleasant and well groomed. I have managed two nursing homes, one 60-bed and one 88-bed, in the past and know how difficult it is to maintain a clean home. I detected no unpleasant odours, not

even a hint of urine. Though it was obvious the home was not new, it appeared clean and a pleasant environment for the residents. I was impressed.

Reply from Joanne Dayton, Manager at Flower Park Care Home

Thankyou for taking the time to leave to leave your review and share your experiences. I will be sure to pass on your kind words to the team.

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Review of
The Laurels Care Home
from Sue I (Daughter of Resident) published on 11 September 2025 Submitted via Website • Report

Overall Experience

My dad has been in The Laurels for over 2 years now and from his arrival I have found the team at the care home very professional, friendly and attentive to not just my own dad but to other residents too.
My dad had a health scare in February this year and I could not have asked for better support

from the girls on duty that day (8th Feb 2025). They displayed genuine concerned and empathy and there is no training for that.
The care home itselfs always appears clean and tidy and smells fresh.
If there is a suggestion I could make is that requests for a visit from the audiologists would be followed up. My dad is deaf and with 1 lost hearing aid and the other not working, conversations are difficult.
I have asked for a home visit appoiontment to be made but nothing has been organised as yet. I'd very much appreciate it if this could be followed up please.
I would highly recommend The Laurels.

Reply from Julie Moran, Trust Care at The Laurels Care Home

We really appreciate you taking time to complete a review of the home and the positive feedback you have given on your experience. We will cascade this to our staff team and be in touch with you…read more

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Review of
Town Moor House
from P F (Daughter of Resident) published on 20 August 2025 Submitted via Website • Report

Overall Experience

I've recently moved my mum to this care home and it's the best thing I have ever done, the care from everyone, from the manager, career's, activities coordinator,kitchen, domestic and laundry is second, to none and she's really settled in and enjoying herself. I can't thank them all enough

Reply from Claire Pegg, Manager at Town Moor House

Thank you for your kind words, I will pass them on to the team. We try our best.

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Review of
The Laurels Care Home
from Jane T (Daughter of Resident) published on 20 August 2025 Submitted via Website • Report

Overall Experience

I took my mum into laurels care home on 1/8/2025 , I knew it wasn't going to be easy for me or my mum ,,
But the level of care and understanding from the managers & staff involved was absolutely outstanding ,,, what was achieved on that day seemed like a miracle to me , I went home 100% completely

satisfied with no worry for my mums care and safety ,
I've visited this home on numerous occasions at different times and found all the staff very helpful and very caring on every visit which is all I wish for also the atmosphere is so pleasant and the home itself is so homely and immaculate
I am truly grateful my mum is at this home

Reply from Julie Moran, Trust Care at The Laurels Care Home

We really appreciate your review and so good to hear of the positive experience and outcome for you and your mum. We will feed this back to the staff team, thank you so much.

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Review of
The Laurels Care Home
from Jackie R (Daughter of Resident) published on 12 August 2025 Submitted via Website • Report

Overall Experience

I have never had any issues with the care my mum recieves from the Laurels care home. All the staff work very hard to ensure there residents are well looked after. They often put functions on for the residents which my mum really enjoys. All staff are pleasant and polite when visiting they have regular

activities during the week provided by a member of staff. the manager is always aproachable and happy to listen to any queries. Overall its the best thing I did moving my mum to the Laurels care home as she is very happy there and recoeves all the care she may need.

Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you for taking the time to complete a review for us. I am so happy that you feel that you have made the right decision to move your loved one into our care, we know this is never an easy…read more

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Review of
The Laurels Care Home
from Dave B (Son of Resident) published on 12 August 2025 Submitted via Website • Report

Overall Experience

My mother has been a resident at The Laurels for over a year. I've been very pleased with the care she's recieved and the professional way the care home is run. I would recommend The Laurels to anyone looking for a care home.

Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you for taking the time to complete a review for the home. All comments from our reviews are taken on board, so please do not hesitate to speak to the manager if you have any concerns. Thank…read more

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Review of
The Laurels Care Home
from Stephen S (Son of Resident) published on 12 August 2025 Submitted via Website • Report

Overall Experience

Mam seems very happy at the laurels,she says the food is very good and the carers are all very friendly, only one small criticism the carpet in her room is getting very grubby and should be replaced.other than that I would rate the laurels five star.

Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you for taking the time to provide a review for the home, we will look at getting the carpet replaced as soon as possible.

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Review of
The Laurels Care Home
from Elaine G (Daughter of Resident) published on 7 August 2025 Submitted via Website • Report

Overall Experience

The Laurels is a safe, clean, friendly home for our increasingly frail mum. There are an assortment of activities and occasional trips out. We are always welcome to visit almost any time. The staff are caring and professional and we are updated regularly on mum's health and well-being.

Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you for your review, we really do value any feedback, and we are happy that you are pleased with all aspects of the home. Thank you.

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Review of
The Laurels Care Home
from Lorraine J (Daughter of Resident) published on 7 August 2025 Submitted via Website • Report

Overall Experience

In my experience the laurels is a welcoming place, the staff are professional, caring and supportive.The activities team are amazing and provide many opportunities to stimulate the residents, the laundry staff do a great job identifying unlabelled clothes and making sure they get to the right people.

The meals are varied and enjoyed by all .The domestic staff are always on the go unlike some other homes The Laurels always smells fresh and appears clean. The management team interact with residents and visitors, and are approachable if there is any issues, overall myself and my sisters are very happy with the service our father receives.

Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you for taking the time to do a review for the home. Any feedback we receive is valuable, and I am happy to read that you are pleased with your dads care and all aspects of the home. Thank you.

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Review of
The Laurels Care Home
from Lesley H (Daughter of Resident) published on 7 August 2025 Submitted via Website • Report

Overall Experience

At The Laurels I believe my mum to be well cared for, the majority of staff are very friendly to us as visitors and appear to look after the residents very well, I always feel that my mums wishes are considered and carried out appropriately in a timely manner. She does seem very happy although does

struggle at times due to her deteriorating mental health.

Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you for taking the time to complete the review for us, Any feedback is much appreciated. I am always available to discuss any concerns or suggestions. Thank you.

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Review of
The Laurels Care Home
from Angela E (Daughter of Resident) published on 7 August 2025 Submitted via Website • Report

Overall Experience

Mum only went into the Laurels on Tuesday si it is too soon to say how she is settling. As a family we are highly delighted with the carers and their relationship with the residents.
Mum says the food is lovely

Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you for taking the time to complete the review, I do understand that mum has only just joined us and is difficult to answer all the questions at present, but your feedback is much appreciated.…read more

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Review of
Oaklands Care Home
from Alastair C (Son of Resident) published on 18 July 2025 Submitted via Website • Report

Overall Experience

We brought my Dad into Oakland's for respite care while he recovered from illness and we arranged home care.
The Care he received in the short time he stayed was exemplary, he really was reluctant to go and was looking forward to getting home but he constantly told me how well he was being looked

after.
I wouldn't hesitate to recommend Oakland's to anybody in a similar situation.

Reply from Emma Johnson, Manager at Oaklands Care Home

Thank you. We appreciate your review and the compliments on your experience with Oaklands. Our aim is to support and maintain comfort and dignity for residents and relatives. It was a pleasure having…read more

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Review of
Oaklands Care Home
from Brian S (Resident) published on 10 July 2025 Submitted via Postal Card • Report

Overall Experience

Very good experience thank you.

Reply from Emma Johnson, Manager at Oaklands Care Home

Thank you so much for your lovely comments about our team at Oaklands. We really appreciate the time you have taken to write this. Glad you enjoyed your stay.

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Review of
Oaklands Care Home
from D R (Daughter of Resident) published on 30 June 2025 Submitted via Postal Card • Report

Overall Experience

I find all the staff very friendly, very approachable, supportive, and caring there is always some activities going on for the residents, a very friendly atmosphere.

Reply from Julie Moran, Trust Care at Oaklands Care Home

We really appreciated you taking time to complete a review for Oaklands and for your positive comments. We use feedback to develop the home and give feedback to staff team, thank you so much.

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Review of
Holly Tree Lodge EMI Nursing Home
from Gladys H (Wife of Resident) published on 23 June 2025 Submitted via Postal Card • Report

Overall Experience

I am highly satisfied with my husbands care at Holly Tree. He is well cared for and treated with dignity.

Reply from Kasia Szatowska, Manager at Holly Tree Lodge EMI Nursing Home

Thank you so much for your lovely feedback. We truly appreciate your kind words and are so pleased to hear that you're happy with the care your husband receives at Holly Tree Lodge. It means a great…read more

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Review of
Holly Tree Lodge EMI Nursing Home
from M P (Wife of Resident) published on 13 June 2025 Submitted via Website • Report

Overall Experience

My Husband has been at Hollytree lodge since the end of January 2025. I have to be honest and say I have found it difficult to adjust to not having the sole care of my husband and making decisions on his behalf to trusting others to look after him and understand him. However the staff at Hollytree

have been great. The care and support we have both had is great. He is so much more settled and safe and well looked after. Lots of social events that I can join in with him and I have always been made to feel welcome. The staff are attentive and caring and I can see that they have got to know his personality and little ways.
The manner in which they interact with the residents is excellent and caring , particularly when some residents may be distressed or confused. They have my admiration

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Care Homes Owned by Trust Care Ltd in South Yorkshire

Trust Care Ltd Locations in South Yorkshire (6)

Trust Care Ltd Reviews in South Yorkshire (324)

The Laurels Care Home

The Laurels Care Home

Woodlea Care Home

Town Moor House

Flower Park Care Home

The Laurels Care Home

Town Moor House

The Laurels Care Home

The Laurels Care Home

The Laurels Care Home

The Laurels Care Home

The Laurels Care Home

The Laurels Care Home

The Laurels Care Home

The Laurels Care Home

Oaklands Care Home

Oaklands Care Home

Oaklands Care Home

Holly Tree Lodge EMI Nursing Home

Holly Tree Lodge EMI Nursing Home

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