Care Homes Owned by Croft Care Group

Absolutely fantastic care home for my mum. I can't recommend enough. The staff go over and beyond in showing care and empathy to each and every resident. They treat mum with dignity, compassion in a fun and caring way. My mum has advanced stage Alzheimer's and doesn't know family and very little else. Knowing mum is so very well looked after in the most horrendous of circumstances is a blessing and relief for us as a family. Every staff member we have met have all been friendly, non judgemental and super helpful. The food always looks amazing, home made and the events they put on for the residents are regular and so well organised - again, with super home cooked bakes ect. Thank you to all the staff at Croftlands!

Outstanding, surpassing all expectations. Highly recommended.

My mum spent the last 2 and a quarter years at Holme House. I cannot speak highly enough of the management and staff at this nursing home. My mum was highly demanding - complaining if any wish was not complied with immediately! And could be abusive. But Holme House coped; did more than coped. And at the end, when my mum was hospitalized, the manager and assistant manager made 2 trips to the hospital on their own time - one to take my mum's mobile so that I could speak to her - and once on a Saturday to see how she was progressing (the day she passed away). Definitely 'above and beyond the call of duty'. I'll keep in touch with them - I regard them as friends.

If anyone reading this is looking to place a loved one into a care home I would 100% recommend Holme House.

My dad was in Croftlands for his final days and the staff were very caring and attentive towards him. We couldn't have asked for more. My mum is now residing there and we know she will get the care she needs.

The manager, nurses, office and all care staff are kind and caring. Mum is happy and well cared for. I can't thank them enough for her care both day and night. She is a different person now and very happy. She enjoys the activities very much. I highly recommend Holme House as a wonderful home.

We cannot thank the caring staff enough for caring for Dad and their kind words towards us and for caring so much when Dad passed.

My family and I plus our dog have visited daily since 22 December. We have been treated with the utmost kindness by everyone, this has helped us deal with a very difficult and distressing time. We have felt that we still had control which doesn’t always happen when a relative is cared for elsewhere.

Up until his last days, the staff were very attentive, and as a family we are very grateful to Croftlands.

My grandad was in here from December 2023, the food was very good and there were always people around if needed. We were always made to feel welcome and could make drinks whenever. The staff were great and he was looked after very well over the time he spent here.

He had spent some time at Croftlands a couple of years previously whilst recuperating following a stroke. His care then (including during the covid period ) had been excellent so he was insistent that he would like to become a permanent resident at Croftlands when he accepted that he needed care on an ongoing basis. He has now been back at Croftlands for several months. His general health has improved greatly during this time and he has a very pleasant room with his own things and television in there and he is extremely happy and settled and well cared for by all of the staff. He particularly enjoys his food and is always very complimentary about the choice and quality of food that he receives. He tells me that he is very content to be spending the rest of his days at Croftlands.

I would recommend Croftlands to anyone who has to put their loved one into a home.

Outstanding team that have a genuine care for my mother, the team are all very welcoming and have my mother's interest as a first priority, there are activities every day that keep my mother stimulated and very happy in the home.

My stepdad has been placed here from hospital and we couldn’t be happier. He has only been here since Saturday and I have seen such an improvement. The staff are so welcoming and can’t do enough to help and ease our concerns. They are so caring and it’s great to see such happy staff. Such a clean, welcoming home where nothing is too much bother. Highly recommended.

Mum looked well dressed and she had recently visited the hair salon.

My mum recently had a fall and broke her hip. She spent 4 weeks in a different care home before she was moved to Croftlands. Within that 4 weeks she stopped eating, was very distressed, was falling out of her bed on a daily basis due to no bed guards being used, was dehydrated as she couldn't reach any fluids and her personal hygiene needs were not being met. This was very upsetting for the family so we agreed that she needed to be moved. Croftlands offered us the reassurance that they would look after our mum with dignity and respect and 3 weeks in we are so pleased with the change in our mum. She's no longer distressed, she's eating and drinking again, she now has bed guards so is no longer falling on the floor and she looks happy and comfortable. Although it is early days and there has been a few teething problems. Once discussed with the staff any issues are quickly addressed and resolved. The whole team are welcoming and kind and I wouldn't hesitate to recommend this home.

Mum moved to Croftlands after weeks in hospital (her previous residential home told us they could no longer meet her needs). Mum's dementia made her frightened and vulnerable - a situation that quickly escalated in hospital. We were concerned whether Mum would settle into Croftlands - the 4th change in less than 12 months. Our fears were unfounded almost immediately. Mum settled in quickly and thrived. From initially spending most of her time in her room (a legacy from hospital her previous residential placement), she responded well to encouragement to join other residents in the communal areas. We visit a number of times per week, and always find her sitting in these areas, and see her joining in with activities. The staff are kind, compassionate and patient to all residents equally. They have put a smile back on Mum's face - a joy to see. It is hard to experience a loved one with dementia, but we love visiting Croftlands. An amazing place full of wonderful staff.

My husband went to Holme House for a respite stay and the staff were wonderful with him. He has lots of difficulties but nothing was too much trouble. He enjoyed his time there and I wouldn’t hesitate to use Holme House again.

My uncle has been at Holme House for 12 months, he settled in really well, and not long after my auntie followed and they're both really happy. The staff are all friendly and can't do enough for the residents. The activities provided are fantastic and the activities staff go above and beyond for the residents. I myself haven't been there at mealtimes but my uncle says the meals are faultless. The manager is fantastic, very helpful, approachable, welcoming and friendly. Me and my family are happy that both Auntie and Uncle are really happy being there. Thank you to all.

Thank you all so very much.