1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Mariposa
  4. Locations Owned by Mariposa in Durham

Care Homes Owned by Mariposa in Durham

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Mariposa in Durham

Only the locations & reviews in Durham for Mariposa are showing below.

View the details of all 8 locations (with 494 reviews) owned by Mariposa

Mariposa Locations in Durham (2)

 
  • Default Sort
Map View
2 Care Homes owned by Mariposa in Durham
Holly Lodge Care Home

Chapel Street, Shildon DL4 1NX 

9.8 77 reviews
"My mam stayed at Holly Lodge sadly she passed away in October 2024. I can not praise the Manager and staff enough they looked after my as…"   Read all 77 reviews
Location Type Care Home

Holly Lodge Care Home is situated in the centre of the town of Shildon, which has easy access to the A1 as well as the small market towns of Bishop Auckland and Newton Aycliffe. Holly Lodge care home specialises in dedicated residential, dementia… Read more about Holly Lodge Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 41 Rooms
Derwent Care Home

Newcastle Road, Low Westwood, Newcastle upon Tyne NE17 7PL 

9.6 82 reviews
"Mam had a fall at Derwent, badly cutting her head and elbow. As the fall happened during the night, I wasn't on hand to take…"   Read all 82 reviews
Location Type Care Home

Derwent Care Home is situated in the Derwent Valley, within the hamlet of Low Westwood immediately to the west of Hamsterley in County Durham. The River Derwent flows at the bottom of the valley, over which the care home benefits from wide-ranging and… Read more about Derwent Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 45 Rooms

Mariposa Reviews in Durham (159)

9.6
Mariposa has a Group Review Score of 9.6 (9.614) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Mariposa must have a Review Score.

Overall Experience

  • 15
  • 5
  • 0
  • 0
  • 0

Date Published

159
21
32
45
114
Review of

Derwent Care Home

from S H (Daughter of Resident) published on 29 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam had a fall at Derwent, badly cutting her head and elbow. As the fall happened during the night, I wasn't on hand to take responsibility, but the care she received was wonderful. A staff member accompanied mam to the hospital and stayed with her during the night until her discharge. Staff have also
been so kind to mam regarding the follow on care, arranging district nurses and paramedics when required. Each member of staff I have had contact with has been informative and respectful, especially the member of staff who has made temporary arrangements for mam to receive support from the appropriate GP practice.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Derwent Care Home

from E H (Resident) published on 28 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am getting well looked after. I have a lovely bedroom with a nice view. The food is excellent. The staff and management are great!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Derwent Care Home

from B B (Resident) published on 28 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Food very nice, staff are wonderful, kind and friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Derwent Care Home

from K L (Friend of Resident) published on 25 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have know my friend my whole life and since coming into Derwent she is now thriving. She is involved in daily activities and loves going to house hairdresser. All the staff are lovely and welcoming. The home is always spotlessly clean and tidy. I cannot fault the care she receives would recommend
Derwent Care Home to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Derwent Care Home

from J H (Son-in-law of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is my first involvement with Derwent Care Home and my first impressions are all positive despite my mother in laws initial reluctance, she seems to be settling in well. The staff have all been friendly and caring and always at home. She has a comfortable airy room, good news all round.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Holly Lodge Care Home

from Chris S (Daughter of Resident) published on 7 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff friendly and welcoming. Lovely cake with morning tea. No Activities taking place. Hundreds of cigarette ends strewn in the residents garden, presumably left by night staff. Wheelchairs dirty and in much need of a thorough clean.

Reply from Caroline Bissett, Home Manager at Holly Lodge Care Home

We are sorry to hear about your recent visit, this has now been rectified and shouldn't happen again. Please feel free to come and see us if this doesn't improve.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Derwent Care Home

from Sharon H (Respite Resident) published on 3 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was the first time I sourced Respite care for my mother. I chose Derwent Care Home as it had good reviews, and a good CQC score. I also visited it prior to making my decision. The home is a good size, well maintained, and very clean. The staff are well presented, friendly and professional. I
was very nervous at first, but after visiting, and speaking with the staff and residents, I knew mum would be well taken care of, and she was.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Derwent Care Home

from L M (Daughter of Resident) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad would like to thank the staff at Derwent Care Home for making his birthday a memorable day. They all made a fuss of him and presented him with a lovely cake. He also appreciates the day-to-day care he receives.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Holly Lodge Care Home

from L B (Daughter of Resident) published on 25 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam stayed at Holly Lodge sadly she passed away in October 2024. I can not praise the Manager and staff enough they looked after my as if she was there own Mam. Holly lodge is spotlessly clean all the staff are just amazing. They kept me informed of everything regarding my mam care as i do not live
in Shildon. The manager is fantastic and is such a lovely person. I miss going to the home and seeing everyone. One last thing my Mam really loved living at Holly Lodge. Thanks for all your hard work.

Reply from Caroline Bissett, Home Manager at Holly Lodge Care Home

Thank you for your very kind review and we will strive to continue with the good work from all our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Derwent Care Home

from M H (Daughter of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Derwent Care Home for about 4 years. Since an unsettle period last year with staff and management changes things have greatly improved. The moral in the staff team appears to have picked up and there is a brilliant care team, and the atmosphere in the home and relationships with residents,
staff and family are lovely. The staff know my mam really well support my dad and me so much. I am kept informed and my requests are always dealt with effectively and timely. The home environment is always clean and safe.The activities have been brilliant especially the singers brought in. Hopefully this will continue and other Activity Coordinator will be appointed soon.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Derwent Care Home

from G S (Son of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Derwent Care Home a very pleasant and friendly place for my mam. The staff showed genuine care and interactions with my mam and other residents. The home is always very clean and tidy. Totally satisfied and confident that my mam receives the best care at Derwent. Thanks to all concerned.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Derwent Care Home

from J H (Daughter-in-law of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit the home nearly everyday to see my mother in law. I cannot tell you how happy and content she is, she absolutely loves it. The staff are wonderful, and she is often in awe of the care and attention she gets. I never worry when I leave her as I know she is safe and happy. The home is always very
clean and tidy as are the staff. They make her any food she wants as she is a very fussy eater, however, it is sometimes not hot enough for her. She would go mad if she knew I was writing this. She is no bother and never complains. Thank you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Derwent Care Home

from O B (Son of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is always immaculately clean and well-maintained. The thing that makes this home so special is the staff. They are always pleasant and so useful to the residents and everyone who visits. I cannot praise them enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Derwent Care Home

from C H (Daughter of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mam moved into the home in September last year. We still have a few ups and downs with her but overall she is happy to be here. The staff look after mum really well and we as a family feel much better knowing mum is safe and cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Derwent Care Home

from J B (Daughter of Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer and attention my dad has received over the last few months in particular from the warm friendly staff at Derwent Care Home has literally brought him back to life. After a time in hospital we thought he only had a matter of weeks but thankfully that has not been the case, and whilst his dementia
is worsening he is brighter and seems content that I can only be down to the care he has received. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Holly Lodge Care Home

from V B (Friend of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Holly Lodge Care Home is a clean, well kept and friendly home. The staff are kind, professional and efficient. They are understanding of the needs of their patients. My friend's health improved immensely in the home. Their care made all the difference. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Holly Lodge Care Home

from L C (Daughter of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam is a resident at Holly Lodge Care Home. The care is outstanding and my mam gets well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Holly Lodge Care Home

from E B (Sister of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home have been very supportive, not only to my sister but to myself and other family members. During the decision making process of admitting her into a care home, and the guilt that went with that decision. Their support has continued from the first day when my sisters resistance was apparent.
Their manner in dealing with her, and how she is treated on a daily basis shows great compassion for her condition and needs. She is very settled even though I know she has her stubborn moments.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Holly Lodge Care Home

from C H (Sister of Resident) published on 7 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care is of a good standard, there is always room for improvement, nothing is perfect. The staff have a difficult task dealing with residents with different complex needs and do a good job.

Reply from Caroline Bissett, Home Manager at Holly Lodge Care Home

Everyone at Holly Lodge really appreciates your kind review and we will continue to provide the best care possible to all our residents and families.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Holly Lodge Care Home

from L W (Daughter of Resident) published on 27 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are continually attentive and considerate of all residents. My mum has recently had a fall and the care she received was above and beyond what was expected. Management are also always caring and listens to any concerns and action is taken to resolve any issues that may arise. I could not praise
them enough.

Reply from Caroline Bissett, Home Manager at Holly Lodge Care Home

Thank you for your very kind review and we will strive to continue with the good work from all our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Mariposa in Cumbria Mariposa in Durham Mariposa in Oxfordshire Mariposa in Tyne & Wear Mariposa in West Yorkshire

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mariposa to verify any information. View our terms and conditions. Mariposa has a Platinum Service – more info.