"My mother came to The Old Prebendal House for respite care, and had great care and attention there for six weeks. The staff were all kind…"
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40 Rooms
Location Type
Care Home
An award-winning nursing and residential care home, The Old Prebendal House is a sumptuous Grade II Listed care home of justifiably great renown throughout Oxfordshire.
This historic care home is ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Mental Health Care
Mariposa Reviews in Oxfordshire (58)
9.6
Mariposa has a Group Review Score of 9.6 (9.568) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Mariposa must have a Review Score.
from Sylvia B (Daughter of Resident) published on 2 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother came to The Old Prebendal House for respite care, and had great care and attention there for six weeks. The staff were all kind and patient and helped her through some difficult challenges. Her room was spacious and homely, and the facilities are in a beautiful, peaceful setting. Visitors
loved coming to see her there! We felt very grateful and the nurses, carers and management for helping her in her recovery. A warm friendly haven.
Reply from Val Baggott, Director of Care at The Old Prebendal HouseThank you so much for your feedback. It was our pleasure to be entrusted with your mothers care and heart warming to see so many visitors proving what a special lady she is. Sending our best wishes to you all
from A D (Respite Resident) published on 13 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I was booked into the nursing home for a few days after a surgical operation, assuming I would need help with daily washing etc before going home. The whole experience was restful and helpful. The staff always polite, helpful, cheerful, night and day.
Reply from Val Baggott, Director of Care at The Old Prebendal HouseThank you so much for your feedback, we were pleased to be able to support you in your recovery and wish you well for the future. We hope to see you soon for coffee and cake!
from Susan H (Daughter of Resident) published on 14 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
What a revelation to myself and siblings. We have tried two residential homes prior to The Old Prebendal, and they both let our mother down badly in terms of not living up to promises made in the glossy brochures. We feel we have finally hit the jackpot in terms of an amazingly beautiful place, which
feels more like a 5 star retreat than a residential home. The care levels are excellent, the residents are all well matched and there is none of the shouting and aggression from previous dementia care homes. It is a gentle, kind and well thought out place, that runs like clockwork under the guidance of an excellent Home Manager. All make it appear a seamless and effortless experience, but we all appreciate the hard work and organisation that goes into making it appear so. My mother is a kind and gentle soul, and we now feel we have found her a place that matches those qualities. It is an amazing place, with good facilities, and the correct staffing levels and knowledge. 10/10 from us.
Reply from Val Baggott, Director of Care at The Old Prebendal HouseThank you so much for taking the time to share your experience with others who might in that same situation as you were. You do have to feel and see what the true lived experience is to fully appreciate what we have to offer at Old Prebendal House and that's all down to a team effort of wonderful staff who love what they do. We really are so grateful for your feedback
from Graham B (Son of Resident) published on 1 September 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother stayed with Prebendal for two weeks respite care and whilst it was an anxious thing for my family,as it was the first time my mother had stayed away from her home in many years, it was a very comfortable and welcoming place to spend two weeks. My mother was very well cared for and the residents
were charming too. Old Prebendal has a lovely atmosphere, all the staff are very pleasant and caring and it feels like more like a hotel than a care home.
Reply from Val Baggott, Director of Care at The Old Prebendal HouseThank you so much for your positive feedback, it really helps us to evaluate the care and services we provide at Old Prebendal. We're pleased that your mother was able to enjoy our facilities and we hope to see her again soon.
from Lucy V (Daughter of Resident) published on 17 July 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
This is a lovely care home. It doesn't matter what time I turn up, I'm always made to feel very welcome. The home is very comfortable and the grounds are beautiful. The staff, without exception, are warm, friendly and caring. They all have patience in shedloads! They often need it when dealing with
my mum, she can be difficult.
Reply from Val Baggott, Director of Care at The Old Prebendal HouseThank you so much for leaving your feedback even if we have to disagree, you know how much we all love your Mum and wouldn't change a thing about her!!! She's full of character for a 100 year old!
from Delia B (Friend of Resident) published on 27 June 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
We had not been to the Prebendal before and when we arrived to visit a friend the receptionist was helpful snd friendly. She showed us to where our friend was sitting in the delightful garden and brought us coffee and cake. We liked the friendly atmosphere and the helpful staff. Our friend is well
cared for and happy to be there.
Reply from Val Baggott, Director of Care at The Old Prebendal HouseThank you so much on behalf of all of us at Old Prebendal House, we are delighted you enjoyed your visit. Please come for coffee and cake again soon and you will be made most welcome!
from Peter C (Friend of Resident) published on 24 June 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
It's always a pleasure to visit my friend, not only for the time spent with her, but the staff make me feel the happiness in this establishment. I can sum up in just 2 words. Proper job!!
Reply from Val Baggott, Director of Care at The Old Prebendal HouseThank you so much for taking the time to share your experience of Old Prebendal House, this is so helpful for others when they are considering a home for a loved one. We take pride in all that we do so it's great to have this feedback and know that our visitors feel welcome when they visit our home.
from Brian S (Resident) published on 17 June 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
We moved into one of the cottages in the spring and cannot believe our luck. The staff, without exception are outstanding.
Reply from Val Baggott, Director of Care at The Old Prebendal HouseThank you so much for your positive feedback, it means a lot to all of us to know our residents are entirely satisfied with our services. We wish you many more years of enjoying life at Prebendal Court
from Adrian C (Son of Resident) published on 27 May 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My Mum and Dad recently moved into The Old Prebendal House and it was clear from our first visit that it's a place of genuine warmth, compassion, and comfort. The pre-assessment process was impressively thorough, giving our family complete confidence in the transition. It was clear that every effort
was made to understand not just the medical needs of my parents, but also their personalities, preferences, and routines. What stood out most was how welcoming everyone was - not just to my parents, but to the whole family, including the great-grandchildren. We were all made to feel at home, whether stopping by for a visit or sitting down together for a delicious lunch. A special mention must go to the manager, whose professionalism, experience, and leadership shine through in every aspect of the home and set the tone for the entire team. Having visited many care homes in search of the right one, we are incredibly grateful to have found such a special place for Mum and Dad.
Reply from Val Baggott, Director of Care at The Old Prebendal HouseThank you so much for your review which we truly appreciate. We hope that others in the process of looking at care services for a loved one will find this helpful and most of all reassuring.
from A E (Friend of Resident) published on 17 October 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
Staff were pleasant and welcoming. Made us feel comfortable and safe. Food was excellent and to a great standard. Gardens were nice and welcoming. Very accommodating to our needs and issues we had.
Reply from Val Baggott, Director of Care at The Old Prebendal HouseWe are so pleased you enjoyed your visit to Old Prebendal House and hope to see you again very soon.
from C W (Daughter of Resident) published on 16 October 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
My 87-year-old mother with advanced dementia has recently moved into the Old Prebendal after a 2-month stint in a London hospital where her condition deteriorated so badly she was given 6 weeks to live. My brother and I chose to place her in the care of the wonderful team here, in our minds to ensure
a managed and peaceful death, so hopeless we felt of her condition.
This beautiful, peaceful sanctuary with its excellent team has been a lifeline quite literally for our mum and us. Mum has been transformed physically under the care and compassion of everyone involved in her care. From being completely bed-bound, unable to eat and the indignity of double incontinence she has been slowly, carefully and patiently encouraged to accept the personal care needed to maintain hygiene, health and dignity and to accept with gentle encouragement the physio needed to get her back in her feet. The fantastic food offering has her eating so well she gained half a stone in 4 weeks. Highly recommend.
Reply from Val Baggott, Director of Care at The Old Prebendal HouseIt has been our absolute pleasure to see your Mother's improvement, she is such a delight to care. As a family, your dedication to her has also played a huge part in her recovery and we love having you around. Thank you so much for your kind words, we really appreciate it. The team will be very pleased to hear your feedback.
from Sarah W (Cousin of Resident) published on 5 June 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
We took a lot of trouble to find the best nursing home for our cousin, to spend his last few months. Sadly, as it transpired he didn't survive long enough to enjoy all that was on offer to residents. All the staff were very caring and helped him during his last days. We too, were grateful for their
sensitivity and support.
Reply from Val Baggott, Director of Care at The Old Prebendal HouseThank you so much for your kind words, we are sorry that your cousin was only with us for a short time but were happy to help him in his final days. It is always heartwarming to see family supporting loved ones in their time of need. Thank you on behalf of the team at Old Prebendal.
from Stewart C (Son of Resident) published on 28 March 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
Old Prebendal House has been a great place for my dad. They have great balance between letting him be independent with the things he can still do, while keeping him safe by recognising when he needs support. The food is excellent. Dad was only able to eat puréed food at home, but now enjoys 3 good normal
meals a day. We have even been able to arrange family gatherings at the house for Christmas and Birthday celebrations with a stroll in the surrounding grounds.
Reply from Val Baggott, Director of Care at The Old Prebendal HouseThank you so much for your feedback, we really appreciate it. We have been delighted to see your father enjoy his meals now with the improvements that he has made and it's always our pleasure to welcome family and friends into our home.
from Susan J (Respite Resident) published on 23 October 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
I had a wonderful room with a kitchen and lounge area that then led to a good-sized bedroom with an ensuite shower and bathroom area. The towels were changed every day. I had most meals in my room, but I did go down to lunch with the other residents who were all very friendly and welcoming. The staff
were are excellent, nothing was too much trouble, they helped wash me and dress me and told me to ring my bell anytime I needed them. We could have wine with our meals, lunch and tea time, white red or rose.
Great place to stay to get over a very big operation on my right shoulder. I was so much stronger after my stay there. I was able to come home and be looked after by my family.
All the staff were excellent including the handyman.
We also had bingo raffles and a sing-a-long with one of the members of staff so all in all a very pleasant experience.
A big thank you to everyone there and for making my stay such a good time.
Thanks again.
Reply from Val Baggott, Director of Care at The Old Prebendal HouseWe were so pleased to be able to support your post-op recovery and are delighted that you enjoyed your stay. Please pop in to say hello when you are passing, we would all love to see you again. Thank you for taking the time to share your experience. With best wishes from all the team at Old Prebendal House.
from J H (Sister of Resident) published on 4 October 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
My brother has been in Old Prebendal for over a year now and he is being cared for by wonderful caring staff. The facilities are amazing, he often says it’s a wonderful hotel. I visit often and share his days and all the excellent things he does every day from exercise classes to afternoon teas in the
beautiful garden, there is something for everyone who resides at Old Prebendal. I am so happy that my brother is in such good hands. Thank you everyone.
Reply from Val Baggott, Director of Care at The Old Prebendal HouseThank you so much for your kind words as always. It's good to have feedback from relatives who are so involved with life at The Old Prebendal and see a true picture of a day in the life of our residents. We all feel very privileged to be entrusted with the care of our residents and to also work in such a beautiful environment. Your appreciation means a lot to us.
from Anne J (Wife of Resident) published on 13 July 2023
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My husband and I recently spent sixteen days at The Old Prebendal House care home, Ascot-under-Wychwood, while my husband was recuperating from a replacement hip operation. He recovered rapidly mainly because of the professionalism, care, attention, kindness and friendliness of all the staff. The beauty
of the building and the tranquil surroundings also made it the perfect place to recover.
Reply from Val Baggott, Director of Care at The Old Prebendal HouseWe were delighted to have met you both and see you enjoy our facilities. Thank you for your feedback, we really appreciate it and look forward to seeing you for a social visit when you are passing.
from Sally O (Daughter of Resident) published on 13 January 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
The Old Prebendal House has been my mother's home for over five years and it felt like a home rather than a care home. Throughout this time, she has been treated with the utmost care, love and compassion. As she became frailer, we were included in the Old Prebendal family and realised just what a special
place this is. Nothing was too much trouble and it was an absolute privilege to watch these wonderful carers in action. They were so gentle and patient and knew just what was needed without being asked. Thank you so much for caring for Mum and the family with such kindness.
Reply from Calum Adams, Business Manager at The Old Prebendal HouseHi Sally, thank you so much for the lovely review. It was our privilege to look after your mother and it truly goes without saying, the home will never be the same without her! If you ever need any support, or just a coffee, myself and the team are always here for you.
from Sally B (Daughter of Resident) published on 13 September 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
Wonderful care for my mother, in her final weeks. She was treated with compassion and dignity and the staff are genuinely caring and attentive with qualified nursing staff on hand day and night. Nothing was too much trouble for them. When we visited, we were always welcomed with open arms and made to
feel at home. After a difficult few months and a brief disastrous experience at another nursing home, my mother finally found a home where she could relax in comfort, confident that all the care she needed was on-hand. Her room was fresh, bright and beautifully decorated and furnished with a modern clean bathroom. The home is housed in a historic and characterful Cotswold stone building in a quiet traditional Cotswold village. It has a homely rather than institutional feel and is surrounded by delightful, well-tended gardens with fountains, benches and terraces for residents to enjoy. We couldn't recommend The Old Prebendal House and its staff more highly.
Reply from Calum Adams, Business Manager at The Old Prebendal HouseHi Sally, thank you for your very kind words. It was our pleasure to be able to care for your mother and support you and your family through such a difficult time. We are pleased that you speak of our home so highly and hope you will come back to visit us in the future!
from Joanna R (Daughter of Resident) published on 30 June 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
I am the daughter of a current resident. My family and I have been bowled over by the wonderful quality of care, both physical and emotional that has been provided by the exceptional staff at Prebendal. My Mum arrived at the Home particularly ill, infirm and in pain and everyone immediately had her
best interests at heart and did their utmost to keep her happy, clean and comfortable. Caring and nursing is a really tough job and these people join as one happy professional team to provide a peaceful, clean, safe, homely environment and the very best for their residents. They really do all care and this is demonstrated daily. Caring cannot be taught, it is from within and the consistently helpful Management have chosen their team well. The environment is truly stunning and I’m hoping that now my Mum is hopefully on the mend she will be able to enjoy the beautifully kept gardens and communal areas more often. It is always such a pleasure to visit her, we are made so welcome.
Reply from Stephen Griffin, Director of Care at The Old Prebendal HouseThank you so much for your kind review. I am so pleased we have been able to support your Mum and the wider family. I will share your feedback with the team who will be thrilled to read your comments.
from Helen T (Next of Kin) published on 1 June 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
I would like to write this review after being welcomed into this care home for 2 days of training with staff and the Director of Care. I was given breakfast and lunch and as a travelling trainer, I visit a large amount of care homes up and down the country. I have never in all my years of experience
been to such a clean and welcoming establishment. Every single member of staff, regardless of their job role, is totally committed to giving 110% of their knowledge, emotions and skill to each and every resident and visitor alike. The building itself is kept to what I can only describe as a 5-star standard, impeccable. The catering and hospitality staff are so skilled in their roles. Honestly, the food was like eating in a restaurant. I would have paid good money to eat the food in any hotel or eatery it was absolutely beautiful. I think the highest compliment I can give is that I would happily and very confidently recommend my own mother lives in this home, when the time comes.
Reply from Stephen Griffin, Director of Care at The Old Prebendal HouseThank you so much for your feedback. It was a real pleasure to host you and thank you for delivering such excellent training to the team. We look forward to inviting you back.
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