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Care Homes Owned by Mariposa in Tyne & Wear

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Mariposa in Tyne & Wear

Only the locations & reviews in Tyne & Wear for Mariposa are showing below.

View the details of all 8 locations (with 589 reviews) owned by Mariposa

Mariposa Locations in Tyne & Wear (2)

 - Browse 2 Care Homes owned by Mariposa in Tyne & Wear
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Briardene Care Home
Newbiggin Lane, Westerhope, Newcastle upon Tyne NE5 1NA 
9.8 64 reviews
Briardene Care Home, Newcastle upon Tyne, Tyne & Wear
"Our Mum lived at Briardene from June 2025 until her passing in January 2026. She was transferred there from another home due to increased…"   Read all 64 reviews
  • 60 Rooms
Location Type Care Home

To the west of Newcastle upon Tyne and with access to excellent transport links, Briardene is located in the village of Westerhope and specialises in nursing, dementia and respite care. Rooms are ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Sovereign Lodge
Newbiggin Lane, Westerhope, Newcastle upon Tyne NE5 1NA 
9.0 54 reviews
Sovereign Lodge, Newcastle upon Tyne, Tyne & Wear
"Sovereign Lodge is a lovely place with great, caring staff. Everything that is done at the home is to ensure that their residents are…"   Read all 54 reviews
  • 48 Rooms
Location Type Care Home

Just a short hop from Newcastle and a pleasant drive from the historic Corbridge Roman town and Hadrian’s Wall, Sovereign Lodge is a purpose-built home in the village of Westerhope. It is connected ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Mariposa Reviews in Tyne & Wear (118)

9.6

Mariposa has a Group Review Score of 9.6 (9.568) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Mariposa must have a Review Score.

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Review of

Briardene Care Home

from Laura T (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum lived at Briardene from June 2025 until her passing in January 2026. She was transferred there from another home due to increased needs. The experience at Briardene was fantastic, and far better in every way than the previous home. Every single member of staff was friendly, approachable and
cared for our Mum with kindness and dignity. The end of life period was prolonged and difficult to witness, but the staff maintained their empathetic approach throughout. On the day of death everyone was incredibly professional yet compassionate. The facilities are comfortable, clean and welcoming. I cannot rate this home highly enough and I'll be forever grateful to all of the staff there.
Reply from Kim Chambers, Home Manager at Briardene Care HomeThank You very much for your positive feedback, this is really appreciated.
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Review of

Briardene Care Home

from Diane O (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam was moved from another care home to Briardene Nursing home in November 25. She is getting the care and attension she needs. The staff go out of there way to make sure she is comfortable and eating and drinking plenty.
All the staff are amazing very polite Briardene is a lovely home my mam is
so happy there, also the manager is lovely
Reply from Kim Chambers, Home Manager at Briardene Care HomeThank You Very Much for your lovely feedback this is much appreciated.
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Review of

Sovereign Lodge

from J O (Daughter-in-law of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sovereign Lodge is a lovely place with great, caring staff.
Everything that is done at the home is to ensure that their residents are cared for, included with all activities and generally well looked after.
All staff are good however, there are some staff who go above and beyond - excellent.
Reply from Teresa Stephenson, Home Manager at Sovereign LodgeThank you for your review. I will share this with the team.
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Review of

Briardene Care Home

from Jane C (Niece of Resident) published on 30 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle has only been here for a few weeks but has settled very quickley. All staff are welcoming and friendly. My uncle is cleaned and dressed each day and talks about his meals that he seems to be enjoying.
Reply from Kim Chambers, Home Manager at Briardene Care HomeThank You for your positive feedback this is really appreciated.
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Review of

Sovereign Lodge

from A B (Daughter of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum moved into the Memory care unit of Sovereign Lodge in Sept 2022 and stayed there until her death in July 2024. The staff were endlessly patient and positive in the face of her initial distress, and she gained strength and mobility under their care.
My dad or I visited mum every day and only
ever heard every member of staff being really kind to the residents. From the care staff to the housekeeper, launderers, cleaners, handyman, hairdresser, they all talked to mum and us and helped whenever they could. Mum's clothes were beautifully kept and she was also carefully dressed, showered and hair done, which made a huge difference to my dad too. When she received a terminal cancer diagnosis, they welcomed her back and cared for her so lovingly until her death, for which we will forever be grateful. The close links with the GP surgery (weekly visits and responsive to concerns) were invaluable.
Dementia is horrific but the staff at SL helped ease the pain for mum and all our family.
Reply from Teresa Stephenson, Home Manager at Sovereign LodgeThank you for your kind review. It really makes a difference to the team when they hear this lovely feedback. I will be sure to share this with them.
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Review of

Briardene Care Home

from Lorna D (Daughter of Resident) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I visit my dad the home and staff are always so happy, welcoming and nothing is too much bother. It is so nice knowing that Dad is loved and cared for. Thank you.
Reply from Kim Chambers, Home Manager at Briardene Care HomeThanks for your wonderful review. We are delighted to help care for your Dad.
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Review of

Sovereign Lodge

from B S (Daughter of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fabulous afternoon playing "bonkers bingo". Full house of residents and their families all had fun (or so it seemed!)
Reply from Teresa Stephenson, Home Manager at Sovereign LodgeThanks for your review. It really is good fun!
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Review of

Briardene Care Home

from Jennifer B (Daughter of Resident) published on 31 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely place, staff look after my mum very well. One member of staff, in particular, is really nice (she cleans my mums room).
Her room is lovely and kept very clean. My mum says "All the staff are nice. They treat you well and don't laugh at you".
They treat everyone with respect & dignity.
Reply from Kim Chambers, Home Manager at Briardene Care HomeThank You So Much for your lovely feedback this is much appreciated.
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Review of

Sovereign Lodge

from Debbie P (Niece of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home. Staff very friendly and so helpful to residents. Only wish I had put my own dad in this home. They spend a lot of time entertaining the residents. They are aways well cared for, nice and clean and every need is seen to. May benifit from more staff as they work so hard to see to
every residents needs.
Reply from Teresa Stephenson, Home Manager at Sovereign LodgeThank you for your kind review. I will share this with our team.
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Review of

Briardene Care Home

from H H (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were very upset having to put our mam into a care home, but it was the best decision we made. Her room is bright & homely with her own things around her.
The staff are absolutely wonderful. Friendly yet professional and the food is excellent.
We can now at last relax knowing hse is safe, cared
for and medication totally sorted. The family are alway treat so well & it is a pleasure to visit Briardene. Fantastic garden.
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Review of

Briardene Care Home

from Shauna K (Daughter of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family we thought we were doing our best to keep mum at home for as long as as we could. In reality this wasn't the case as our mum has thrived in the home. She feels safe, is well looked after and loves the company of other residents, staff members and loves joining in with all the activities
especially the singing and dancing afternoons.
We also take her out for lunches and long drives so she still has freedom but has 24 hr hour care.
Reply from Kim Chambers, Home Manager at Briardene Care HomeThank you so much for your positive feedback this is much appreciated.
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Review of

Briardene Care Home

from T S (Wife of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband recently moved into this nursing home, and we are very happy with our choice. The staff here is absolutely wonderful - attentive, friendly, and truly caring towards each resident. The facilities are very clean and tidy, and it's clear that maintaining comfort and order is a priority here.
It's a relief and a joy to see that my husband is in good hands. Thank you to the entire team for your hard work.
Reply from Kim Chambers, Home Manager at Briardene Care HomeThank you very much for your positive feedback, this is much appreciated.
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Review of

Briardene Care Home

from C W (Daughter of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers at Briardene are all very pleasant, helpful and welcoming. They have been excellent with my father and built up a great rapore with him. He seems very settled now and on a whole seems happy I put this down to the care he is getting at Briardene.
Reply from Kim Chambers, Home Manager at Briardene Care HomeThank you very much for your lovely feedback. It is a pleasure to care for your father.
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Review of

Briardene Care Home

from Maureen H (Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff I have met are absolutely lovely I hold them all in high regard. They have strong sense of care and empathy even when rushed off their feet. I had no sense of care homes until I came to live here and have been totally amazed. I am quite happy here.
Reply from Kim Chambers, Home Manager at Briardene Care HomeThank you so much for your kind word, it's a pleasure looking after your Mam and we are so happy she has settled into Briardene.
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Review of

Briardene Care Home

from Margaret U (Niece of Resident) published on 14 March 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
On the day my Uncle died, staff "forgot" to inform his GP and for 2 whole weeks because of this his death wasn't able to be registered. I expected the manager to write or ring me to apologise for this horrendous error but she never once tried to contact me. A week later i rang the home to be told the
manager was in a meeting and would I speak to someone else. I said no thank you I would like to talk to her. The staff member told her what I had said so she sent a message back saying she would ring me after the meeting. To this day and its now weeks later she has not contacted me! To be manager of a "care" home and lack any conscience or compassion just beggars belief. Sorry Briardene, I sang your praises until this happened!
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Review of

Sovereign Lodge

from V H (Resident) assisted by family/friend published on 19 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It has been good, the food is good and the activities are good. The staff are very helpful.
Reply from Teresa Stephenson, Home Manager at Sovereign LodgeThank you for your kind review. I will share this with the staff team. I am glad to hear you are enjoying your time with us.
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Review of

Sovereign Lodge

from L W (Husband of Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in Sovereign Lodge for more than a year. The care she has been given has been exceptional. The staff are always there for her and treat her with care and compassion and are always cheerful. Nothing is a problem.
Reply from Teresa Stephenson, Home Manager at Sovereign LodgeThank you for your kind review. I will share your feedback with the staff.
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Review of

Briardene Care Home

from J T (Daughter of Resident) published on 5 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
After over a years residency mum has settled in and seems content.
The staff are kind and helpful.
The admin staff are very helpful too.
A big thank you to all the staff at Briardene Care Home.
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Review of

Sovereign Lodge

from Louise P (Daughter of Resident) published on 11 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mam moved into Sovereign Lodge towards the end of the month. All the staff have been so welcoming. Nothing has been a problem. All staff came in and introduced themselves to us all and keep checking with Mam that she is settling etc. Her room is lovely.
Reply from Teresa Stephenson, Home Manager at Sovereign LodgeThank you for your kind review. I will share your feedback with the staff.
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Review of

Sovereign Lodge

from M R (Daughter of Resident) published on 4 October 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
After a meeting with management and seniors agreement was made that medication was made and administered and watched by seniors to ensure it had been taken also more communication between staff and me (or sibling). If anything to report e.g. falls, appts etc. This happened for a short while but reverted
back. Ongoing rash was not treated until I pointed it out (can't understand as it was clear to see if Mam was having regular baths). Also found medication in the draw not taken. Communication after the complaints above has resumed when it works it works but would like it to work more regularly on the plus side friendly, safe and good meals. (Mam is happy most of the time).
Reply from Teresa Stephenson, Home Manager at Sovereign LodgeThank you for your review. I am sorry to hear you are still unhappy. Please feel free to speak to myself or the Deputy when you visit if you have any further concerns.
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