Care Homes Owned by Mariposa in Tyne & Wear

My husband went into Briardene on 18th may he was there for 4 nights, it was supposed to be 2 weeks but I cut short his stay as he was put on the first floor (the manageress had went by the information given by social worker from the hospital) it was not the floor my husband should have been on. Yes he has Parkinsons and dementia but he does not present the way the residents on that floor do. If he had went on the ground floor I may have let him stay. Having said all that I do think I would choose Briardene again for respite.

The staff and carers at the home in my own opinion are wonderful people. I know my sister is very well looked after. They are always willing to answer any questions and treat all residents with care and cheerfulness. I have personally told them I am "over the moon" my sister is there.

The staff work extremely hard and I sometimes feel that there should be more staff working to cope with the amount of residents and the individual care each person needs.

My mother has been a resident here for 14 months. During this time I have felt that the care she has received has been exemplary. Any concerns that I have had have been dealt with promptly, with care and compassion. I would like to commend the staff here for the care they provide.

My mum seems very happy with the care she's getting. I have no concerns about the safety of my mum. The staff are very friendly, efficient and organised. My mum has her favourite carers and keeps mentioning them by name. It's important to me she gets the right care, as she has no family apart from myself (her only son). I feel the staff are easy to approach and talk to and we are both respected. The only negative, she doesn't like or eat all the food she gets.

Staff are excellent, friendly. Home lovely and clean. Always updated on events, social gatherings and my parents health.

Our Mum lived at Briardene from June 2025 until her passing in January 2026. She was transferred there from another home due to increased needs. The experience at Briardene was fantastic, and far better in every way than the previous home. Every single member of staff was friendly, approachable and cared for our Mum with kindness and dignity. The end of life period was prolonged and difficult to witness, but the staff maintained their empathetic approach throughout. On the day of death everyone was incredibly professional yet compassionate. The facilities are comfortable, clean and welcoming. I cannot rate this home highly enough and I'll be forever grateful to all of the staff there.

All the staff are amazing very polite Briardene is a lovely home my mam is so happy there, also the manager is lovely

All staff are good however, there are some staff who go above and beyond - excellent.

My uncle has only been here for a few weeks but has settled very quickley. All staff are welcoming and friendly. My uncle is cleaned and dressed each day and talks about his meals that he seems to be enjoying.

Dementia is horrific but the staff at SL helped ease the pain for mum and all our family.

Whenever I visit my dad the home and staff are always so happy, welcoming and nothing is too much bother. It is so nice knowing that Dad is loved and cared for. Thank you.

Fabulous afternoon playing "bonkers bingo". Full house of residents and their families all had fun (or so it seemed!)

They treat everyone with respect & dignity.

Excellent care home. Staff very friendly and so helpful to residents. Only wish I had put my own dad in this home. They spend a lot of time entertaining the residents. They are aways well cared for, nice and clean and every need is seen to. May benifit from more staff as they work so hard to see to every residents needs.

We can now at last relax knowing hse is safe, cared for and medication totally sorted. The family are alway treat so well & it is a pleasure to visit Briardene. Fantastic garden.

We also take her out for lunches and long drives so she still has freedom but has 24 hr hour care.

My husband recently moved into this nursing home, and we are very happy with our choice. The staff here is absolutely wonderful - attentive, friendly, and truly caring towards each resident. The facilities are very clean and tidy, and it's clear that maintaining comfort and order is a priority here. It's a relief and a joy to see that my husband is in good hands. Thank you to the entire team for your hard work.

The carers at Briardene are all very pleasant, helpful and welcoming. They have been excellent with my father and built up a great rapore with him. He seems very settled now and on a whole seems happy I put this down to the care he is getting at Briardene.

All the staff I have met are absolutely lovely I hold them all in high regard. They have strong sense of care and empathy even when rushed off their feet. I had no sense of care homes until I came to live here and have been totally amazed. I am quite happy here.