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Care Homes Owned by Mariposa in Cumbria

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Mariposa in Cumbria

Only the locations & reviews in Cumbria for Mariposa are showing below.

View the details of all 8 locations (with 552 reviews) owned by Mariposa

Mariposa Locations in Cumbria (2)

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2 Care Homes owned by Mariposa in Cumbria
Riverwell Beck Care Home

Durdar Road, Carlisle CA2 4SE 

9.8 62 reviews
"As soon as we walked into Riverwell we were impressed, initially with the surroundings - but mostly with the people - everyone spoke to us…"   Read all 62 reviews
Location Type Care Home

Formerly named Blackwell Vale - Riverwell Beck Care Home was renamed in June 2022 to celebrate its extensive refurbishment project, GOOD CQC rating (May 2022) and next chapter under the management of Mariposa Care, providing first-class nursing care… Read more about Riverwell Beck Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Acquired Brain Injury
  • 60 Rooms
Kingston Court Care Home

Newtown Road, Carlisle CA2 7JH 

9.5 109 reviews
"I have found all the staff to be most friendly, kind, thoughtful, polite and very professional. I am also impressed by the way they care so…"   Read all 109 reviews
Location Type Care Home

Kingston Court Care Home is located on the outskirts of Carlisle. It is a three-story modern home offering nursing care, residential care, respite care and dementia support. Highly skilled staff focus on person-centred care in a friendly and comfortable… Read more about Kingston Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 80 Rooms

Mariposa Reviews in Cumbria (171)

9.7

Mariposa has a Group Review Score of 9.7 (9.688) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Mariposa must have a Review Score.

Overall Experience
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Reviewer Connection to Mariposa
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Review of

Kingston Court Care Home

from E Z (Daughter of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Initial visit, appeared to be good, reality proved different - all aspects of care were poor
Food was invariably served cold and dad was unable to identify what he was eating - for example a grey cold splodge was supposedly mince.
You lost his clothes and left him to sit in boxer shorts.
His room
was dirty and suffocatingly hot.
His dressings were not changed in the 5 days he was in the home.
One male carer was particularly rough. One carer had to be spoken to by dad in her own language, as her grasp of English was so poor. The final day dad was there you gave him no pain relief whatsoever as the home had run out of paracetamol, a basic medication!
You lied about changing his catheter - it didn't happen. Dad's Controlled Drugs were not sent on to his new home and I had to travel back to collect them with no appropriate control. Dad, on leaving said of the home "Good Riddance" - he never swears but a heartfelt opinion of your poor care. I would NEVER recommend sending a relative here.
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thanks for your review, E Z. We appreciate all feedback for Kingston Court as it allows us to evaluate the service we provide in our care home. We would appreciate the opportunity to discuss your experience further so please contact me at your earliest convenience. Best wishes, Kim.

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Review of

Kingston Court Care Home

from Paul P (Friend of Resident) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all the staff to be most friendly, kind, thoughtful, polite and very professional. I am also impressed by the way they care so genuinely for Bob. I would like to thank them so much for their support. My friend is very happy and he likes them all. Thanks again.
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated. (Name: Kim Lawson Email: kingstoncourt.manager@mariposacare.com Position: Home Manager)

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Review of

Kingston Court Care Home

from G E (Nephew of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt is well settled, and seems to have adapted to the surroundings which is a comfortable/relief to the family.
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Review of

Riverwell Beck Care Home

from Sandra T (Daughter of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As soon as we walked into Riverwell we were impressed, initially with the surroundings - but mostly with the people - everyone spoke to us and made sure we were taken care of. Mum was not able to live by herself after Dad died and a difficult time has been helped through the care she receives here.
The staff are all excellent and we always feel welcome when we come to see her.
Reply from Wendy Carruthers, Home Manager at Riverwell Beck Care Home

Thank you for your kind words. These will be passed on to the team.

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Review of

Riverwell Beck Care Home

from Edwina L (Daughter-in-law of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Out mother came into Riverwell Beck in May 2025 after living at home with us. She was very poorly. The staff at Riverwell Beck have provided impeccable care throughout. They are kind, considerate, patient, professional and they treat our mother with respect and dignity at all times. They meet all of
her needs and go over and beyond trying to help her remain happy. We do not need to worry about her needs being met both socially and medically. We are eternally grateful to Riverwell Beck staff and would recommend this provider 100%.
Reply from Wendy Carruthers, Home Manager at Riverwell Beck Care Home

Thank you so much for you review, I am so glad you and your family have had such a positive experience this means a lot to us all.

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Review of

Riverwell Beck Care Home

from L H (Wife of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very kind, and he is happy and settled. He enjoys the food, and the facilities are very good.
Reply from Wendy Carruthers, Home Manager at Riverwell Beck Care Home

Thank you so much for your positive review it is much appreciated.

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Review of

Riverwell Beck Care Home

from C J (Daughter of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is well cared for & very happy here, staff are kind & very nice to dad & us.
Reply from Wendy Carruthers, Home Manager at Riverwell Beck Care Home

Thank you for your kind review it is much appreciated by all staff.

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Review of

Kingston Court Care Home

from J B (Daughter of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
For the short time my father was in Kingston Court, I can say I have nothing but praise. From looking around and speaking to the manager you could tell she was very passionate about the home and wanted the very best for the residents and staff. My father was well looked after and staff were always polite
and helpful. Sadly my father passed away during this time we were greeted with compassion and empathy. Many thanks to all the staff.
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Review of

Kingston Court Care Home

from Denise P (Friend of Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all the staff to be very friendly, polite, caring and professional. Thank you all so much for looking after our good friend.
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Review of

Kingston Court Care Home

from Maureen S (Wife of Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention that has been given to my husband is excellent. The staff go out of their way to care for him, and make sure he has everything he needs. Nothing is too much trouble to them. Nursing staff care is excellent and there is always someone around to speak with if we need assurance about
anything. Cannot praise them enough. Thank you to everyone.
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Review of

Riverwell Beck Care Home

from V F (Next of Kin) published on 13 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff and management, do an excellent job of looking after my mum. I feel comfortable leaving her in their hands. It's like one big, welcoming family. Any requests or concerns are addressed promptly. Staff are always ready to listen.
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Review of

Kingston Court Care Home

from Lorraine L (Daughter of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kingston Court Care Home gave my mum excellent care. The home felt clean and fresh when I walked in and her room was really lovely. The staff were all so polite and courteous and I could not fault the care given to my mum. Because the staff have a hard job it would be nice not for them to be in a small
cupboard as an office. They had no air or light! To look after our relatives your staff need a decent office.
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Review of

Riverwell Beck Care Home

from D T (Husband of Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is in the home for end-of-life care. It is obviously a disturbing situation for me and her 2 sisters who visit regularly. Every time I come, I am always amazed at how well the staff look after my wife. I had looked after at home for 5 or 6 years and it really is soul-destroying when we have
been together for 55 years.
I can come at any time and stay as long as I like. The home is run to do everything possible for relatives and I can only say thank you so much for doing everything at what is almost certainly the worst time of my life.
Reply from Wendy Carruthers, Home Manager at Riverwell Beck Care Home

Thank you very much for taking the time to send a positive review. Our staff appreciate this feedback.

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Review of

Riverwell Beck Care Home

from Wendy H (Daughter of Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was diagnosed with dementia last year and, after a difficult time resulting in a lengthy hospital stay, it was determined that he could no longer live independently. This was a huge shock to him and he found it very difficult to accept. We wanted to find a care home that would meet his needs in
the early as well as the later stages of this horrible disease and were very pleased to learn that Riverwell Beck had a vacancy on their memory floor. From our first visit to view, to dad's arrival and first days and weeks, every single person at the home was so welcoming, kind and caring. From his initial refusal to accept that he needed to be 'locked in' and repeated requests to be allowed to leave, their patience and understanding has resulted in him being a happy, active and involved resident. He's put on weight, enjoys trips out and happily participates in the regular activities. He's full of praise for all of the staff and we're reassured knowing that he's safe and so well cared for.
Reply from Wendy Carruthers, Home Manager at Riverwell Beck Care Home

Thank you for your positive review this means a lot to us all at Riverwellbeck.

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Review of

Riverwell Beck Care Home

from D T (Son of Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are all absolutely superb, welcoming, friendly, efficient. Most importantly they have made my mother feel she is in the right place.
Any worries we had were very quickly erased.
Nothing is too much trouble. Add to that, the facility offers opportunities for mother to feel included.
Reply from Wendy Carruthers, Home Manager at Riverwell Beck Care Home

Thank you for your positive review we will share your comments with our hard working staff.

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Review of

Riverwell Beck Care Home

from L N (Daughter of Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Riverwell Beck is a modern care home facility which is welcoming & bright. The staff are polite & cheerful & show kindness towards mum. She settled in straight away & we know she is well cared for which gives us peace of mind.
Reply from Wendy Carruthers, Home Manager at Riverwell Beck Care Home

Thank you for your review. Your comments mean a lot to our hard working staff.

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Review of

Kingston Court Care Home

from J D (Sister of Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the staff extremely pleasant and helpful. They look after my sister to the best of their ability and as long as she is happy, then I'm happy. I'm hoping a wheelchair that suits my sister's needs will be provided to her and I'm sure they will do their best to do that for her so I can take her
out. My sister loves where she is, the staff often pop in to say hi and check she's ok. My sister is bedridden so she can't be included in activities.
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Review of

Kingston Court Care Home

from M O (Daughter of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would just like to thank all the staff who work at Kingston Court Care Home. All the staff are so welcoming and give great care and attention and love towards my dad. Also all the staff are amazing with me. I live in East Yorkshire. When I can't be in to visit Dad, I ring the home every day to ask
how he is. They tell me and then tell my dad I have rung. So thank you all so very much for everything that you do. xxxx
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Review of

Kingston Court Care Home

from Stuart B (Friend of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife and I have made approximately ten visits, during which we have encountered many different members of staff. Without a single exception, they have been very kind, helpful and empathetic. For example, on our very first visit, we were shown how to sign in and then we were escorted to the door of
the resident's room as opposed to being told where it was (which would have been OK but this was taking extra care of us). The staff seem genuinely happy to be working there and nothing is too much trouble, even when they're busy. The building is very well maintained and the ambience is very pleasant indeed, especially the quiet coffee corner. Inevitably, car parking is a nightmare but we quickly learned that leaving the car on Newtown Road or Granville Road is a good option and a very short walk. In summary, probably the best place of its type that we have ever known.
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Review of

Riverwell Beck Care Home

from Glyn A (Son of Resident) published on 1 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of Riverwell Beck. The overwhelming positive is the staff who have looked after mum so well and treat her with dignity and respect. They are so friendly and mum loves them all (she calls them 'the girls'). It's the little things that I notice such as getting her a pair of
slip on shoes when she was struggling with trainers and making sure she is always well presented and dressed. They really look after her and I am so grateful for their kindness and diligence.
Reply from Wendy Carruthers, Home Manager at Riverwell Beck Care Home

Thank you for your positive review. This means so much to our hard working staff here at Riverwell beck.

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Awards / Recognitions (1)

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