Kingston Court Care Home

He can be challenging at times but the staff are very good with him, patient and caring. They do their best to involve him in activities and outings when possible, nothing is too much trouble for them. Staff and management are very caring and supportive towards myself and family too. They made a lovely party for us for our wedding anniversary.

My partner has been in Kingston Court for over a year. He is treated with dignity and respect at all times. The staff, and I mean all departments, are wonderful, nothing is too much trouble to residents or visitors. Well done to you all. x

My aunt is settled and happy and engages in the various activities and enjoys the interaction

My husband has just completed a 2-week respite stay. He was very well cared for which gave me complete trust in his wellbeing. Hopefully he will have another longer block of respite which will help my wellbeing enormously. The staff gave me a lot of help and guidance for the future. Thank you all.

My mum has been a resident at Kingston Court for over a year now, and I can honestly say the care she receives has been life-changing. When she first arrived, we had been told she only had weeks to live. Thanks to the incredible dedication of the team, she settled quickly and has continued to respond so well to the care and support around her.

Every member of staff - from the nurses and carers to the cleaners, reception team, maintenance, activities staff, and the manager, Kim - shows genuine commitment to providing the highest standard of care. Their warmth, professionalism, and consistency shine through every day.

I visit my mum as often as I can, but on the days I'm unable to be there, I have complete peace of mind knowing she is safe, cared for, and surrounded by people who truly look after her wellbeing. That reassurance is priceless.

I am deeply grateful to everyone at Kingston Court. They have made such a meaningful difference to my mum's quality of life, and to mine.

We are really happy with Richards room ,staff are lovely too xx As we have limited time now it's soo important to see his needs are met so thank you all xxx Nice clean building lovely big rooms .Staff happy to answer any questions we have .

My mother-in-law has been a resident for the past 18 months. My mother-in-law frequently tells us that she is happy at Kingston Court, the staff treat her with kindness and respect. The activity staff made a great effort to include her in daily activities and outings that were of interest to her. As a family, we had peace of mind that she was well cared for. The staff communicated concerns to the family. We cannot thank them enough.

My Mam has now settled in the home very well. She has had a bad year wtih everything but from the clinic, the hospital then came here. I now think she is happy and all the staff are amazing. They all know her by her first name. All staff and management are wonderful. The home is amazing.

When I visit my friend, all the staff are polite, friendly, professional and very caring for the patients. My friend is very happy with the care he receives and always says how good all the staff are to him. I have noticed how they treat him when I'm visiting, and they obviously love him and show a thoroughly caring nature. I would like to thank them all.

To everyone at Kingston Court, thank you all so much for the support and care use give my Brother John, it is second to none, also for the support use give me when I visit. Nothing is ever too much trouble for us. Always going the extra mile to provide help. Again, for the office staff, reception and everyone involved at Kingston Court, I thank you.

Staff very attentive and go above and beyond, access to see relative at any time of day or night. My mother in law died on 08.10.25 and night nurse was so caring and handled with professionalism.

Clothes going missing, personal items missing, the staff can only do so much but they are so understaffed it's ridiculous. They are taking care of the residents but it's just basic care due to lack of personnel on the floor. The food provided is basic, and management haven't a clue as to what's going on in the home.

You lied about changing his catheter - it didn't happen. Dad's Controlled Drugs were not sent on to his new home and I had to travel back to collect them with no appropriate control. Dad, on leaving said of the home "Good Riddance" - he never swears but a heartfelt opinion of your poor care. I would NEVER recommend sending a relative here.

For the short time my father was in Kingston Court, I can say I have nothing but praise. From looking around and speaking to the manager you could tell she was very passionate about the home and wanted the very best for the residents and staff. My father was well looked after and staff were always polite and helpful. Sadly my father passed away during this time we were greeted with compassion and empathy. Many thanks to all the staff.

I have found all the staff to be very friendly, polite, caring and professional. Thank you all so much for looking after our good friend.

The care and attention that has been given to my husband is excellent. The staff go out of their way to care for him, and make sure he has everything he needs. Nothing is too much trouble to them. Nursing staff care is excellent and there is always someone around to speak with if we need assurance about anything. Cannot praise them enough. Thank you to everyone.

Kingston Court Care Home gave my mum excellent care. The home felt clean and fresh when I walked in and her room was really lovely. The staff were all so polite and courteous and I could not fault the care given to my mum. Because the staff have a hard job it would be nice not for them to be in a small cupboard as an office. They had no air or light! To look after our relatives your staff need a decent office.

I find the staff extremely pleasant and helpful. They look after my sister to the best of their ability and as long as she is happy, then I'm happy. I'm hoping a wheelchair that suits my sister's needs will be provided to her and I'm sure they will do their best to do that for her so I can take her out. My sister loves where she is, the staff often pop in to say hi and check she's ok. My sister is bedridden so she can't be included in activities.

I would just like to thank all the staff who work at Kingston Court Care Home. All the staff are so welcoming and give great care and attention and love towards my dad. Also all the staff are amazing with me. I live in East Yorkshire. When I can't be in to visit Dad, I ring the home every day to ask how he is. They tell me and then tell my dad I have rung. So thank you all so very much for everything that you do. xxxx

My wife and I have made approximately ten visits, during which we have encountered many different members of staff. Without a single exception, they have been very kind, helpful and empathetic. For example, on our very first visit, we were shown how to sign in and then we were escorted to the door of the resident's room as opposed to being told where it was (which would have been OK but this was taking extra care of us). The staff seem genuinely happy to be working there and nothing is too much trouble, even when they're busy. The building is very well maintained and the ambience is very pleasant indeed, especially the quiet coffee corner. Inevitably, car parking is a nightmare but we quickly learned that leaving the car on Newtown Road or Granville Road is a good option and a very short walk. In summary, probably the best place of its type that we have ever known.