Kingston Court Care Home

Newtown Road, Carlisle CA2 7JH
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9.6 107 Reviews
  • Kingston Court Care Home, Carlisle
Kingston Court Care Home is located on the outskirts of Carlisle.

It is a three-story modern home offering nursing care, residential care, respite care and dementia support.

Highly skilled staff focus on person-centred care in a friendly and comfortable environment.

The en-suite bedrooms can be furnished and personalised by each resident to ensure they feel at home, with ample space in which to meet with family and friends.

Experienced cooks pride themselves on providing home-cooked nutritious dishes, with a four-week rolling menu. Cooks are able to cater for specialist diets.

The care home is run by Mariposa. Everyone in a Mariposa Home is treated with the dignity, respect and compassion that you and your family would wish for.
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 80 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1300
  • Self-Funded Nursing Care: from £1310
  • Self-Funded Nursing Dementia Care: from £1360

These prices are only a guideline, please contact Kingston Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Kim Lawson (Manager)

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (80)

Kingston Court Care Home Reviews (107)

9.6

Kingston Court Care Home has a Review Score of 9.6 (9.599) out of 10, based on 38 reviews in the last 2 years.
Over all time Kingston Court Care Home has 107 reviews.

Overall Experience
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Date Published
  • 107
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Reviewer Connection to Kingston Court Care Home
  • 38
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  • 10
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Total of 107, showing 1-20
Review from J B (Daughter of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
For the short time my father was in Kingston Court, I can say I have nothing but praise. From looking around and speaking to the manager you could tell she was very passionate about the home and wanted the very best for the residents and staff. My father was well looked after and staff were always polite
and helpful. Sadly my father passed away during this time we were greeted with compassion and empathy. Many thanks to all the staff.
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Review from Paul P (Friend of Resident) published on 4 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When ever I visit the home the staff are all very friendly, polite, caring and professional.They all show genuine loving kindness to my friend and I am very grateful for their care.Thank you very much you all do a tremendous job.
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Review from Denise P (Friend of Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all the staff to be very friendly, polite, caring and professional. Thank you all so much for looking after our good friend.
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Review from Maureen S (Wife of Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention that has been given to my husband is excellent. The staff go out of their way to care for him, and make sure he has everything he needs. Nothing is too much trouble to them. Nursing staff care is excellent and there is always someone around to speak with if we need assurance about
anything. Cannot praise them enough. Thank you to everyone.
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Review from Lorraine L (Daughter of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kingston Court Care Home gave my mum excellent care. The home felt clean and fresh when I walked in and her room was really lovely. The staff were all so polite and courteous and I could not fault the care given to my mum. Because the staff have a hard job it would be nice not for them to be in a small
cupboard as an office. They had no air or light! To look after our relatives your staff need a decent office.
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Review from J D (Sister of Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the staff extremely pleasant and helpful. They look after my sister to the best of their ability and as long as she is happy, then I'm happy. I'm hoping a wheelchair that suits my sister's needs will be provided to her and I'm sure they will do their best to do that for her so I can take her
out. My sister loves where she is, the staff often pop in to say hi and check she's ok. My sister is bedridden so she can't be included in activities.
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Review from M O (Daughter of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would just like to thank all the staff who work at Kingston Court Care Home. All the staff are so welcoming and give great care and attention and love towards my dad. Also all the staff are amazing with me. I live in East Yorkshire. When I can't be in to visit Dad, I ring the home every day to ask
how he is. They tell me and then tell my dad I have rung. So thank you all so very much for everything that you do. xxxx
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Review from Stuart B (Friend of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife and I have made approximately ten visits, during which we have encountered many different members of staff. Without a single exception, they have been very kind, helpful and empathetic. For example, on our very first visit, we were shown how to sign in and then we were escorted to the door of
the resident's room as opposed to being told where it was (which would have been OK but this was taking extra care of us). The staff seem genuinely happy to be working there and nothing is too much trouble, even when they're busy. The building is very well maintained and the ambience is very pleasant indeed, especially the quiet coffee corner. Inevitably, car parking is a nightmare but we quickly learned that leaving the car on Newtown Road or Granville Road is a good option and a very short walk. In summary, probably the best place of its type that we have ever known.
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Review from Elspeth D (Daughter of Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, compassion, understanding of Fathers needs and good communication as I live 300 miles away.
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Review from M S (Friend of Resident) published on 18 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Had a good visit with my friend today, she was happy with her valentine rose.
We were expecting two pairs of glasses from an optician, she says she hasn't got?
She has her ups and downs with her mental health, and her other health problems.
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Review from M H (Friend of Resident) published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Kind, courteous staff eager to help and escorted to the room my friend occupied. As this was my 1st visit I am unable to complete the questionnaire as the food was not served during my stay.
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Review from June S (Friend of Resident) published on 2 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the home very clean and bright. Staff are very helpful. My friend is very happy and comfortable. All in all, this seems a very happy atmosphere.
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Review from Alastair E (Son of Resident) published on 19 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad has been in Kingston Court for a couple of weeks and as his son I can give nothing but praise for all parts in reference to his care at Kingston Court.
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Review from S L (Granddaughter of Resident) published on 5 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma was recently moved to Kingston Court for end-of-life care. The staff have all been amazing and so kind and supportive to not only my grandma but to my siblings and I, who were with grandma during her final days.
The care staff kept checking up on me and giving me cuddles and making sure
I was kept informed and always offered a warm drink and biscuit. Their empathy and genuine compassion was so clear to see; they are all an excellent example of how care staff and nurses should be and wonderful ambassadors of Kingston Court. Lovely, clean facilities that feel very homely and well maintained.
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Review from Christine M (Daughter of Resident) published on 29 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From our initial visit, we were impressed with not only the building but more importantly the staff. The kindness, compassion and efficiency of all the staff was excellent. As a family, we feel that we were being cared for as much as our relation. The respect shown to my mum was wonderful even though
she was unable to respond to anyone.
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from S S (Son of Resident) published on 23 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers and staff are looking after my mam very well.
All the staff are very friendly and helpful.
A big thank you to you all from me and my family.
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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  • Treated with Dignity
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Review from B Y (Partner of Resident) published on 15 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner was well cared for from the moment he arrived. Staff were very caring and always available to help/answer questions and went above and beyond to ensure that my partner's needs He was treated with care, kindness and dignity. The staff were also supportive of me, which I greatly appreciated.
It was a big comfort during a very difficult time. Thank you.
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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  • Treated with Dignity
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Review from Brian W (Wife of Resident) published on 15 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy and satisfied with the care my wife is receiving. The care staff are amazing and take time to come and listen. The staff nurse feels very supportive. The home manager and her deputy run a tight ship which is beneficial for my wife.
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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  • Care / Support
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  • Treated with Dignity
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Review from Elisabeth L (Granddaughter of Resident) published on 5 July 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
I visited my Grandmother in May (flew in form the US) and found her in a dirty condition. During our visit another patient entered her room and it took staff roughly 8 minutes to respond to the alarm to remove him. My son had to position himself between Grandmother and the aggressive patient so he could
not access her. During her stay, grandma has sustained multiple face and head injuries with severe bruising and has been recently hospitalized.
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thanks for taking the time to leave a review Elisabeth. We appreciate all feedback as it allows us to evaluate the service we provide at Kingston Court. We acknowledge your comments and would like the opportunity to discuss your concerns further. If you could give me a call directly on 01228 528 542 or email kingstoncourt.manager@mariposacare.com at a time that suits you, so we may discuss this further and provide support in any way we can.

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Review from J S (Daughter-in-law of Resident) published on 5 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the resident's needs are being met. Staff are friendly, caring and helpful and the environment is modern and clean with easy access for visits from all members of the family. Everyone has been kept up to date with health information as it's been needed.
Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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  • Care / Support
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  • Treated with Dignity
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Current Review Score: 9.6 (9.599)

Overview of Review Score

The Review Score of 9.6 (9.599) out of 10 for Kingston Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.599 for Kingston Court Care Home is calculated as follows: ( (304 Excellents x 5) + (93 Goods x 4) + (18 Satisfactorys x 3) + (2 Poors x 2) + (9 Very Poors x 1) ) ÷ 426 Ratings = 4.599
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kingston Court Care Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

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Kim Lawson

Job Title: Home Manager Joined: 2022

It is a very exciting time for Kingston Court, as acting Home Manager Kim Lawson has decided to step away from her role as Regional Manager at Mariposa Care to commit to being Home Manager at Kingston Court full-time. Mariposa Care is very proud of what Kim has achieved so far at Kingston and feels very confident the home will continue to excel under her leadership.

Frequently Asked Questions about Kingston Court Care Home

What types of Care is Kingston Court Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Kingston Court Care Home have?

There are 80 Single Rooms.

What are the Facilities & Services at Kingston Court Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kingston Court Care Home to the centre of Carlisle?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kingston Court Care Home to verify any information. View our terms and conditions. Kingston Court Care Home has an Enhanced Service - more info.