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Kingston Court Care Home

Newtown Road, Carlisle, Cumbria CA2 7JH
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Lovely, clean facilities that feel very homely and well maintained.S L(Granddaughter of Resident/Service User)
Kingston Court Care Home, Carlisle
Staff are friendly, caring and helpful and the environment is modern and cleanJ S(Daughter-in-law of Resident/Service User)
Kingston Court Care Home, Carlisle
As a family, we feel that we were being cared for as much as our relation.Christine M(Daughter of Resident/Service User)
Kingston Court Care Home, Carlisle

Kingston Court Care Home is located on the outskirts of Carlisle.

It is a three-story modern home offering nursing care, residential care, respite care and dementia support.

Highly skilled staff focus on person-centred care in a friendly and comfortable environment.

The en-suite bedrooms can be furnished and personalised by each resident to ensure they feel at home, with ample space in which to meet with family and friends.

Experienced cooks pride themselves...  

Care Provided by Kingston Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Kingston Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Kim Lawson(Manager)

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (28)

Visiting

  • Visitors are always welcome at Kingston Court. Visit through the main reception and a member of the team will be happy to assist you.

Parking

  • Parking available at the front of the care home. Vehicles and property left at owners risk.

Kingston Court Care Home Reviews (119)

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9.5

Kingston Court Care Home has a Review Score of 9.5 (9.536) out of 10, based on 26 reviews in the last 2 years. Over all time Kingston Court Care Home has 119 reviews.

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Showing 119 reviews matching selected criteria
Review from A H (Wife of Resident) published on 22 May 2026 Submitted via Postal Card
Overall Experience

He can be challenging at times but the staff are very good with him, patient and caring. They do their best to involve him in activities and outings when possible, nothing is too much trouble for them. Staff and management are very caring and supportive towards myself and family too. They made a lovely party for us for our wedding anniversary.

Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Review from A J (Partner of Resident) published on 15 May 2026 Submitted via Postal Card
Overall Experience

My partner has been in Kingston Court for over a year. He is treated with dignity and respect at all times. The staff, and I mean all departments, are wonderful, nothing is too much trouble to residents or visitors. Well done to you all. x

Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Review from Garry E (Nephew of Resident) published on 8 May 2026 Submitted via Website
Overall Experience
Another good visit to kingston court my auntwas well cared for staff provide a good standard of care maintaining privacy and dignity. staff inform me of progress etc

My aunt is settled and happy and engages in the various activities and enjoys the interaction

Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Review from R H (Wife of Resident) published on 6 May 2026 Submitted via Postal Card
Overall Experience

My husband has just completed a 2-week respite stay. He was very well cared for which gave me complete trust in his wellbeing. Hopefully he will have another longer block of respite which will help my wellbeing enormously. The staff gave me a lot of help and guidance for the future. Thank you all.

Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated. (Name: Kim Lawson Email: kingstoncourt.manager@mariposacare.com Position: Home Manager)

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Review from Sally M (Daughter of Resident) published on 11 February 2026 Submitted via Website
Overall Experience

My mum has been a resident at Kingston Court for over a year now, and I can honestly say the care she receives has been life-changing. When she first arrived, we had been told she only had weeks to live. Thanks to the incredible dedication of the team, she settled quickly and has continued to respond so well to the care and support around her.

Every member of staff - from the nurses and carers to the cleaners, reception team, maintenance, activities staff, and the manager, Kim - shows genuine commitment to providing the highest standard of care. Their warmth, professionalism, and consistency shine through every day.

I visit my mum as often as I can, but on the days I'm unable to be there, I have complete peace of mind knowing she is safe, cared for, and surrounded by people who truly look after her wellbeing. That reassurance is priceless.

I am deeply grateful to everyone at Kingston Court. They have made such a meaningful difference to my mum's quality of life, and to mine.

Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated. (Name: Kim Lawson Email: kingstoncourt.manager@mariposacare.com Position: Home Manager)

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Review from H M (Brother of Resident) published on 10 February 2026 Submitted via Website
Overall Experience

We are really happy with Richards room ,staff are lovely too xx As we have limited time now it's soo important to see his needs are met so thank you all xxx Nice clean building lovely big rooms .Staff happy to answer any questions we have .

Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated. (Name: Kim Lawson Email: kingstoncourt.manager@mariposacare.com Position: Home Manager) (Name: Kim Lawson Email: kingstoncourt.manager@mariposacare.com Position: Home Manager)

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Review from Jeannie M (Daughter of Resident) published on 21 January 2026 Submitted via Postal Card
Overall Experience

My mother-in-law has been a resident for the past 18 months. My mother-in-law frequently tells us that she is happy at Kingston Court, the staff treat her with kindness and respect. The activity staff made a great effort to include her in daily activities and outings that were of interest to her. As a family, we had peace of mind that she was well cared for. The staff communicated concerns to the family. We cannot thank them enough.

Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated. (Name: Kim Lawson Email: kingstoncourt.manager@mariposacare.com Position: Home Manager)

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Review from Gary N (Son of Resident) published on 16 January 2026 Submitted via Postal Card
Overall Experience

My Mam has now settled in the home very well. She has had a bad year wtih everything but from the clinic, the hospital then came here. I now think she is happy and all the staff are amazing. They all know her by her first name. All staff and management are wonderful. The home is amazing.

Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Treated with Dignity
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Review from Paul P (Friend of Resident) published on 19 November 2025 Submitted via Postal Card
Overall Experience

When I visit my friend, all the staff are polite, friendly, professional and very caring for the patients. My friend is very happy with the care he receives and always says how good all the staff are to him. I have noticed how they treat him when I'm visiting, and they obviously love him and show a thoroughly caring nature. I would like to thank them all.

Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated. (Name: Kim Lawson Email: kingstoncourt.manager@mariposacare.com Position: Home Manager)

Facilities
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Review from Susan B (Sister of Resident) published on 23 October 2025 Submitted via Website
Overall Experience

To everyone at Kingston Court, thank you all so much for the support and care use give my Brother John, it is second to none, also for the support use give me when I visit. Nothing is ever too much trouble for us. Always going the extra mile to provide help. Again, for the office staff, reception and everyone involved at Kingston Court, I thank you.

Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Review from Julia L (Daughter-in-law of Resident) published on 20 October 2025 Submitted via Website
Overall Experience
Excellent nursing home very clean and great care given.

Staff very attentive and go above and beyond, access to see relative at any time of day or night. My mother in law died on 08.10.25 and night nurse was so caring and handled with professionalism.

Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated. (Name: Kim Lawson Email: kingstoncourt.manager@mariposacare.com Position: Home Manager)

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Review from M L (Daughter of Resident) published on 2 October 2025 Submitted via Website
Overall Experience
Kingston court needs to up its standards to justify the cost.

Clothes going missing, personal items missing, the staff can only do so much but they are so understaffed it's ridiculous. They are taking care of the residents but it's just basic care due to lack of personnel on the floor. The food provided is basic, and management haven't a clue as to what's going on in the home.

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Review from E Z (Daughter of Resident) published on 22 September 2025 Submitted via Website
Overall Experience
Initial visit, appeared to be good, reality proved different - all aspects of care were poor
Food was invariably served cold and dad was unable to identify what he was eating - for example a grey cold splodge was supposedly mince.
You lost his clothes and left him to sit in boxer shorts.
His room was dirty and suffocatingly hot.
His dressings were not changed in the 5 days he was in the home.
One male carer was particularly rough. One carer had to be spoken to by dad in her own language, as her grasp of English was so poor. The final day dad was there you gave him no pain relief whatsoever as the home had run out of paracetamol, a basic medication!

You lied about changing his catheter - it didn't happen. Dad's Controlled Drugs were not sent on to his new home and I had to travel back to collect them with no appropriate control. Dad, on leaving said of the home "Good Riddance" - he never swears but a heartfelt opinion of your poor care. I would NEVER recommend sending a relative here.

Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thanks for your review, E Z. We appreciate all feedback for Kingston Court as it allows us to evaluate the service we provide in our care home. We would appreciate the opportunity to discuss your experience further so please contact me at your earliest convenience. Best wishes, Kim.

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Review from J B (Daughter of Resident) published on 20 August 2025 Submitted via Postal Card
Overall Experience

For the short time my father was in Kingston Court, I can say I have nothing but praise. From looking around and speaking to the manager you could tell she was very passionate about the home and wanted the very best for the residents and staff. My father was well looked after and staff were always polite and helpful. Sadly my father passed away during this time we were greeted with compassion and empathy. Many thanks to all the staff.

Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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No Rating
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Review from Denise P (Friend of Resident) published on 29 July 2025 Submitted via Postal Card
Overall Experience

I have found all the staff to be very friendly, polite, caring and professional. Thank you all so much for looking after our good friend.

Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Treated with Dignity
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Review from Maureen S (Wife of Resident) published on 9 July 2025 Submitted via Postal Card
Overall Experience

The care and attention that has been given to my husband is excellent. The staff go out of their way to care for him, and make sure he has everything he needs. Nothing is too much trouble to them. Nursing staff care is excellent and there is always someone around to speak with if we need assurance about anything. Cannot praise them enough. Thank you to everyone.

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Review from Lorraine L (Daughter of Resident) published on 12 June 2025 Submitted via Postal Card
Overall Experience

Kingston Court Care Home gave my mum excellent care. The home felt clean and fresh when I walked in and her room was really lovely. The staff were all so polite and courteous and I could not fault the care given to my mum. Because the staff have a hard job it would be nice not for them to be in a small cupboard as an office. They had no air or light! To look after our relatives your staff need a decent office.

Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Review from J D (Sister of Resident) published on 1 May 2025 Submitted via Postal Card
Overall Experience

I find the staff extremely pleasant and helpful. They look after my sister to the best of their ability and as long as she is happy, then I'm happy. I'm hoping a wheelchair that suits my sister's needs will be provided to her and I'm sure they will do their best to do that for her so I can take her out. My sister loves where she is, the staff often pop in to say hi and check she's ok. My sister is bedridden so she can't be included in activities.

Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Review from M O (Daughter of Resident) published on 2 April 2025 Submitted via Postal Card
Overall Experience

I would just like to thank all the staff who work at Kingston Court Care Home. All the staff are so welcoming and give great care and attention and love towards my dad. Also all the staff are amazing with me. I live in East Yorkshire. When I can't be in to visit Dad, I ring the home every day to ask how he is. They tell me and then tell my dad I have rung. So thank you all so very much for everything that you do. xxxx

Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Treated with Dignity
Food & Drink
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Review from Stuart B (Friend of Resident) published on 2 April 2025 Submitted via Website
Overall Experience

My wife and I have made approximately ten visits, during which we have encountered many different members of staff. Without a single exception, they have been very kind, helpful and empathetic. For example, on our very first visit, we were shown how to sign in and then we were escorted to the door of the resident's room as opposed to being told where it was (which would have been OK but this was taking extra care of us). The staff seem genuinely happy to be working there and nothing is too much trouble, even when they're busy. The building is very well maintained and the ambience is very pleasant indeed, especially the quiet coffee corner. Inevitably, car parking is a nightmare but we quickly learned that leaving the car on Newtown Road or Granville Road is a good option and a very short walk. In summary, probably the best place of its type that we have ever known.

Reply from Kim Lawson, Home Manager at Kingston Court Care Home

Thank you for your review, it is much appreciated.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 July 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Kingston Court Care Home.

Upcoming Events

There are no upcoming events for Kingston Court Care Home.

Awards / Recognitions (1)

  • 01 Feb 2018Recipient: Mariposa

Accreditations

There are no accreditations posted yet for Kingston Court Care Home.

Meet the Team (1)

Kim Lawson
Kim LawsonJob Title:Home ManagerJoined: 2022

It is a very exciting time for Kingston Court, as acting Home Manager Kim Lawson has decided to step away from her role as Regional Manager at Mariposa Care to commit to being Home Manager at Kingston Court full-time. Mariposa Care is very proud of what Kim has achieved so far at Kingston and feels very confident the home will continue to excel under her leadership.

Frequently Asked Questions about Kingston Court Care Home

What types of Care is Kingston Court Care Home registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Kingston Court Care Home have?

There are 80 Single Rooms.

What are the Facilities & Services at Kingston Court Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Kingston Court Care Home to the centre of Carlisle?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kingston Court Care Home to verify any information. View our terms and conditions. Kingston Court Care Home has an Enhanced Service -more info.