Kingston Court Care Home

Newtown Road, Carlisle CA2 7JH
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9.5 112 Reviews
  • Kingston Court Care Home, Carlisle
Kingston Court Care Home is located on the outskirts of Carlisle.

It is a three-story modern home offering nursing care, residential care, respite care and dementia support.

Highly skilled staff focus on person-centred care in a friendly and comfortable environment.

The en-suite bedrooms can be furnished and personalised by each resident to ensure they feel at home, with ample space in which to meet with family and friends.

Experienced cooks pride themselves on providing home-cooked nutritious dishes, with a four-week rolling menu. Cooks are able to cater for specialist diets.

The care home is run by Mariposa. Everyone in a Mariposa Home is treated with the dignity, respect and compassion that you and your family would wish for.
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Care Provided by Kingston Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Contact Kingston Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Kingston Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Kim Lawson (Manager)

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (28)

Visiting

  • Visitors are always welcome at Kingston Court. Visit through the main reception and a member of the team will be happy to assist you.

Parking

  • Parking available at the front of the care home. Vehicles and property left at owners risk.

Kingston Court Care Home Reviews (112)

9.5

Kingston Court Care Home has a Review Score of 9.5 (9.490) out of 10, based on 40 reviews in the last 2 years.
Over all time Kingston Court Care Home has 112 reviews.

Overall Experience
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Date Published
  • 112
  • 10
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Reviewer Connection to Kingston Court Care Home
  • 40
  • 16
  • 10
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  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
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Total of 112, showing 101-112
Review from P A (Sister of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I think my brother can be stubborn at times with his illness but at times when I visit him, he looks as though he has not been cleaned very well and shaved, I know if he says no then they can't do it but I think they are other ways to achieve this otherwise everything is ok.
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Review from Barry N (Resident) published on 16 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really great home mum got the care she needed.
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Review from Elizabeth S (Daughter of Resident) published on 15 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend this care home to anybody who needs to go into a home.
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Review from Janet W (Wife of Resident) published on 28 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was only with you for 2 weeks before he passed away.
I cannot say thank you enough for the care he received during this time.
The staff were brilliant - they also supplied us with tea and coffee and sandwiches to keep us going which was a great help during this difficult time.
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Review from Mary L (Sister of Resident) published on 13 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and attention all staff gave to my brother in his final days were excellent.
He was in 5 days and was cared for with dignity.
Nothing was too much trouble for anyone.
I would highly recommend if anyone needed their loved one cared for.
My brother was confined to his bed, so didn’t get
to do the activities, but I noticed the other residents enjoyed theirs.
Thank you, Kingston Court.
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Review from Simone P (Daughter of Resident) published on 1 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was resident at Kingston Court (EMI unit) for just over 5 years. Her personal care appeared excellent overall with her hygiene and nutrition needs appearing well met. The staff always greeted us with a smile and a warm welcome and the trained staff were great at communicating if there were any
queries or issues.


The environment was lovely and clean without the 'care home odour' of many other establishments. Mum's room had an en-suite with basin and toilet and was pleasantly decorated, the activity co-ordinators also provide a great service from what we could see. For EMI residents, things have improved with a reduction in noise - doorbell/buzzer, however, I am aware that there are difficulties with residents being able to 'feel the sun' on their face. However, should the resident be bedridden requiring a low bed and crash mat - there is no way for them to see out of their room window, although there are full-length windows at the ends of the corridors. Maintenance needs a bit of a tweak too.

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Review from Siobhan C (Daughter of Resident) published on 1 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the care that's provided for my mother. She's been in the home for 3 years now and I've never had any concerns. The staff are warm and welcoming and are a great help if we need anything.
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Review from Jade G (Granddaughter of Resident) published on 1 August 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
I've been visiting Kingston Court for a few years now and can't complain about the level of care given. It's a welcoming home, very clean and tidy. My nana is really happy there her room is clean and there are always activities on offer. The menus are good too, the staff are there to help if you need
anything thing or help with something.
It's a lovely place and I'm glad my nana is cared for here.
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Review from Natalie M (Granddaughter of Resident) published on 12 July 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are always pleasant and lovely. Menus and activities are well placed around the home so I can see what is available for nana. The staff always keep the family informed about my nana's well-being. It's very homely and clean too.
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Review from G W (Granddaughter of Resident) published on 11 July 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very happy with the care my grandma receives. She has a good relationship with all staff members. Food looks lovely and her room is always kept tidy. She likes chatting to the staff and other residents and taking part in the activities that are offered.
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Review from Allan R (Grandson of Resident) published on 10 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited my grandmother a lot and I was pleased to see that she's getting the care she deserves. A team of dedicated people work in this care home together to assure high standards and quality care. Every day there are various social activities organised such as garden parties, visits from the
entertainer with music, they have also planned a visit from the ice cream van.
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Review from Anne W (Daughter of Resident) published on 14 October 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
"It's the little things that make you feel warm and fuzzy; the kindness of the care home staff member giving me his personal mobile number, going upstairs to Dad's room and holding it by Dad's ear so I could wish my father a happy birthday. Thank you so much".
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Current Review Score: 9.5 (9.490)

Overview of Review Score

The Review Score of 9.5 (9.490) out of 10 for Kingston Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 40 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.490 for Kingston Court Care Home is calculated as follows: ( (307 Excellents x 5) + (97 Goods x 4) + (21 Satisfactorys x 3) + (6 Poors x 2) + (18 Very Poors x 1) ) ÷ 449 Ratings = 4.49
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kingston Court Care Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jul 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

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Kim Lawson

Job Title: Home Manager Joined: 2022

It is a very exciting time for Kingston Court, as acting Home Manager Kim Lawson has decided to step away from her role as Regional Manager at Mariposa Care to commit to being Home Manager at Kingston Court full-time. Mariposa Care is very proud of what Kim has achieved so far at Kingston and feels very confident the home will continue to excel under her leadership.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kingston Court Care Home to verify any information. View our terms and conditions. Kingston Court Care Home has an Enhanced Service - more info.