St. Luke's has been a positive experience so far in the following areas:
*The management met our daughter, myself and my husband on admission day. We were welcomed warmly and made to feel comfortable instantly. My husband settled in rather quickly, which I feel certain, was a result of a socially healthy environment. He was assessed immediately in a gentle, patient manner by senior nurse. He was asked about his food likes and dislikes. Incidentally, he loves his meals here.
*The Carers are attentive and thorough in their care and treat my husband with patience and respect.
*The domestic staff leave the home looking immaculately clean and personal laundry is equally so.
*The chefs and kitchen staff are amazing, they really care that the residents are satisfied, the food according to my husband is really tasty and satisfying.
*The nurses are kind, gentle and keen to ensure good health of my husband.
*Overall our family are very happy with the care and attitude of all "depts".
↩Reply from Kirsty Jackson, Manager at St Luke's Nursing Home
Thank you for your lovely review, its very much appreciated. It's good to hear the care staff, nursing team and everyone else are doing such a good job and I will pass on your kind words to them.