"Our mum has been a resident at Riverhead Hall for about 9 months. The very difficult decision to move her into a care home was made very…"
Read all 60 reviews
from £1,190 / week
48 Rooms
Location Type
Care Home
Riverhead Hall is a luxury residential care home, set in Driffield, East Yorkshire. The care home is situated in a secluded area on the banks of the Driffield Canal. Their 45 bedroom suites are ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Wellburn Care Homes Ltd Reviews in East Riding of Yorkshire (60)
9.7
Wellburn Care Homes Ltd has a Group Review Score of 9.7 (9.678) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Wellburn Care Homes Ltd must have a Review Score.
from Anne D (Daughter of Resident) published on 2 July 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Our mum has been a resident at Riverhead Hall for about 9 months. The very difficult decision to move her into a care home was made very easy as we knew it was the right place for her the moment we walked in. We just knew she would be well looked after.
The staff are amazing - they are friendly, attentive,
incredibly caring and nothing is too much trouble.
Mum loves the activities and entertainment which are varied and open to everyone.
We can finally relax and sleep easy in the knowledge that she is so well looked after. I can't recommend Riverhead highly enough.
Reply from Gary Ganley, Admissions Officer at Riverhead HallThank you so much for taking the time to leave such a lovely review of our home! It is fantastic to hear that you and your loved ones have had such a positive experience of care with us here at Riverhead Hall, and it is clear that this is a making a difference to your mum's life. We are grateful for the trust you've placed in us, and will continue to deliver the highest possible level of person-centred care and a range of entertaining activities to your mum. We'll ensure that your kind words are passed on to everyone at Riverhead Hall.
from N D (Husband of Resident) published on 18 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My late beautiful wife was given excellent care for over 3yrs
Over those years my wife was loved by everyone, with no issues of concern.
As a family we visited often and welcomed to joined in with activities
We loved music and would see my wife's smile which was just heart melting moments for me
and the family .
The gardens are beautiful and often like to have a walk around ,
I would highly recommend this home which holds so many wonderful memories, i also recommend this beautiful home every where I go .
Reply from Wellburn Care Homes, Marketing Executive at Riverhead HallThank you so much for your heartfelt and thoughtful review of Riverhead Hall. We are so sorry to hear about the loss of your wife but are very glad to hear that she experienced such personalised care and attention during her time with us. We deeply value your appreciation for our staff and management. Thank you for trusting us with your wife's care - it means a lot to us. We'll ensure that these kind words are passed on to the team at Riverhead Hall.
from M J (Brother of Resident) published on 5 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The staff have demonstrated great care and consideration towards my brother. The family faced a difficult situation within the family and this impacted on my brother. Without their support and understanding it would have made our challenges greater.
Reply from Wellburn Care Homes, Marketing Executive at Riverhead HallThank you so much for taking the time to review Riverhead Hall. It is fantastic to hear that you have had a positive experience of care with us, and that your entire family have felt so supported by our wonderful staff. We will ensure to pass your kind words on to the wider Riverhead Hall team.
from Karen C (Daughter of Resident) published on 10 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum had lived in Riverhead for 12 and a half years until she passed. My mum had primary progressive MS and until recently due to her powerchair had been able to do everything that she wanted to do. The support has been great and even when things had to change as my mum's condition worsened they would
work together to find answers.
They introduced an award that my mum nominated a member of staff to receive each month. She loved to be involved. When she first went in, she helped set up the resident and relatives forum allowing all parties to have a voice.
The home and its staff go out of their way to meet the needs of the residents and there varying needs.
When my mum had to go into care in 2013, I knew we had chosen the right place when one of the existing residents had gone to 'reception' to get his newspapers. He saw it as a hotel.
I would be happy to be in care at Riverhead hall following this experience. I would recommend them and do.
Reply from Wellburn Care Homes, Marketing Assistant at Riverhead HallThank you so much for your heartfelt and thoughtful review of Riverhead Hall. We are so sorry to hear about the loss of your mum but are very glad to hear that your mother experienced such personalised care and attention during her time with us. We deeply value your appreciation for our staff and management. Thank you for trusting us with your mother's care - it means a lot to us. We'll ensure that these kind words are passed on to the team at Riverhead Hall.
from P W (Daughter of Resident) published on 12 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother was a resident at Riverhead Hall for only 9 weeks. In her final weeks, she was well cared for by professional and caring staff. More than that, family members were cared for as well, particularly my father, who tried to visit daily. We liked that the residents living with dementia live alongside
those of more capacity. She was encouraged to join in the activities that she could and my father made welcome to help her with these where possible. There's always 'something happening' which is great. Her last days were particularly trying for us, but the staff helped us navigate this time and assisted Mum in an unobtrusive manner, tea, biscuits and even the odd meal when we needed them. Nicky's door was always open for a chat where needed and the home supported meetings with agencies efficiently - doctor, social services etc. My father has already asked how he can get his name down, as he was so pleased with the care at Riverhead Hall!
Reply from Wellburn Care Homes, Marketing Assistant at Riverhead HallThank you so much for your heartfelt and thoughtful review of Riverhead Hall. We are so sorry to hear about the loss of your mum but are very glad to hear that your mother experienced such personalised care and attention during her time with us. We deeply value your appreciation for our staff and management. Thank you for trusting us with your mother's care - it means a lot to us. We'll ensure that these kind words are passed on to the team at Riverhead Hall.
from Leon G (Son-in-law of Resident) published on 8 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My Mother-in-law was a resident at Riverhead Hall for over 2 years. I visited her with my wife several times a week during that time. I have never encountered a higher standard of care in any other home I have visited. My wife was told about the family atmosphere Riverhead creates and that is so true.
The high standard of care afforded to my Mother-in-law was also extended to us, everyone was so supportive, which made the difficult journey we took as a family, through her dementia, slightly easier to cope with.
Nothing was too much trouble for the staff, whatever the time of day or night. The extensive activities on offer really helped in the early stages and we found taking part in the dementia training for families that was offered most useful and informative.
In the final stages of my Mother-in-laws life we felt very supported, all the staff made that time so much easier to cope with and we were comforted by the compassion and love that was shown to all of us.
Reply from Wellburn Care Homes, Marketing Assistant at Riverhead HallWhat a wonderful review! We're so pleased to hear your mother-in-law had such a positive experience at Riverhead Hall and that our staff was able to provide the care and support she needed. It's clear that our team made a significant impact on her life and your family's life too, and we're grateful for the trust you've placed in us. Thank you for taking the time to share your review, and we'll be sure to pass it on to the rest of the team at Riverhead Hall, who will be delighted to hear about the impact they made.
from Jane S (Daughter of Resident) published on 21 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Both my dear mum and stepfather were residents. I live abroad and don't have siblings so it was so important for me to have communication with the home and them. The staff went above and beyond to provide this. I can't emphasise enough the most wonderful care they received. Mum had Parkinsons and was
bedridden but she was so well cared for and loved it melted my heart. If and when I ever need care this is where I would want to be.
Reply from Wellburn Care Homes, Admissions Officer at Riverhead HallThank you so much for sharing your heartfelt experience. We are truly delighted to hear that your mother and stepfather received such compassionate care and that our staff went above and beyond to keep you connected with them. It means a great deal to us that our efforts made a positive difference during a challenging time. Your kind words inspire us to continue providing the highest level of care and support. We'll ensure your kind words are shared with the team at Riverhead Hall.
from S S (Daughter of Resident) published on 21 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My Dad went for a month's respite into this beautiful care home.
You are greeted at the door with a lovely smile from a caring member of staff.
The rooms are well appointed, comfy beds and en suites.
Food is plentiful and served to a high standard by staff.
The residents can also go into a lovely
peaceful garden, with plenty of seating to enjoy the nice summer weather.
There is also daily entertainment, done by a lovely lady, who is loved by all the residents.
Nicky, you have got a fabulous team who make the Care Home what it is today. Thank you
Reply from Wellburn Care Homes, Admissions Officer at Riverhead HallThank you so much for your warm and kind words. We are truly delighted to hear that your dad had a positive experience during his stay and that our team made him feel welcomed and comfortable. It's wonderful to know that he enjoyed the outdoor environment, especially the peaceful garden, the quality of the food, and the engaging entertainment. Your feedback means a lot to us. Thank you for trusting us with your dad's care. We'll ensure your kind words are shared with the team at Riverhead Hall.
from Craig H (Friend of Resident) published on 21 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Riverhead Hall is without a doubt the true meaning of a CARE home .Each visit shows how well the residents are cared for and they are a priority .The manager needs a special mention for running a smooth ship Shout out also to the activities coordinator going above and beyond Her Halloween decor and
activities ,outstanding .Well done to all
Reply from Wellburn Care Homes, Admissions Officer at Riverhead HallThank you so much for your kind and encouraging words. It's truly rewarding to hear that Riverhead Hall feels like a caring home where residents' well-being is a top priority. We'll ensure the team at the home receive your kind words!
from Lorraine S (Daughter of Resident) published on 25 July 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My Dad has been a resident at Riverhead Hall for around 5 months. He has dementia and had also suffered a stroke. The difficult decision to move him to a care home was soon made easy. I can truly say, the minute I walked into the home, I knew he'd be well looked after. It's a beautiful building with
lovely grounds. The communal rooms and bedrooms are clean and well presented. The staff are absolutely outstanding. Nothing is too much trouble, they are friendly, informative and attentive in all the right measures. They already feel like family to me. He settled immediately. The entertainment/activities are very varied and inclusive for all. My Mum has recently gone in for respite and settled well straight away. She feels pampered and cared for and looked and felt so much better even after only 2 days. I can finally sleep easy knowing they are both truly cared for in every way. I highly recommend - no way could I have provided the quality of care myself. Thank you all.
Reply from Wellburn Care Homes, Marketing Assistant at Riverhead HallThank you so much for taking the time to share your positive experiences of Riverhead Hall! We're so pleased to hear that your father has settled into his new home, and that the time your mother has spent with us for respite has also been positive. Our staff members pride themselves on providing the best care possible for each and every resident, and it's fantastic to hear your loved ones are so content at Riverhead Hall. We'll make sure to pass your kind words on to the lovely team at Riverhead Hall.
from Roger s (Son of Resident) published on 25 July 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Since my dad moved in this January I have been very impressed with the care they have given him. All of the staff are very friendly and do a fantastic job keeping everyone happy. I feel content that my dad is being looked after well and the home and gardens are beautiful, there is always entertainment
which is amazing who does an amazing job. As a family we are very happy with Riverhead Hall and I think my dad loves it there too. Many thanks to everyone.
Reply from Wellburn Care Homes, Marketing Assistant at Riverhead HallThank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your dad's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Riverhead Hall.
from M B (Daughter of Resident) published on 25 July 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
This care home is excellent. My father was very unsure about staying in the beginning. After 6 weeks he is a lot more settled. All the staff are lovely and caring and the lady who does the activities each day is a wonderful woman. Can't rate this home highly enough.
Reply from Wellburn Care Homes, Marketing Assistant at Riverhead HallWhat a wonderful review! We're so pleased to hear your father has had such a positive experience at Riverhead Hall and that our staff has been able to provide the care and support he needs. It's clear that our team has made a significant impact on his life, and we're grateful for the trust you've placed in us. We'll continue to work hard to ensure that your father receives the best possible care! Thank you for taking the time to share your review, and we'll be sure to pass it on to the rest of the team at Riverhead Hall.
from Kimberley L (Daughter of Resident) published on 21 July 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Riverhead Care Home is what all care homes should be like. All the staff are friendly, smiling, and supportive and not just to the residents. It was a tough decision to admit that we could no longer care for mum at home, but after visiting the care-home we realised it would be beneficial for mum to
be part of the Riverhead family where there is always someone there for her whatever she needs. She eats all her meals. She sleeps well. She is safe. She is clean. And she still loves me.
Reply from Wellburn Care Homes, Marketing Assistant at Riverhead HallWhat a wonderful review! We're so pleased to hear your mother has had such a positive experience at Riverhead Hall and that our staff has been able to provide the care and support she needs. It's clear that our team has made a significant impact on her life, and we're grateful for the trust you've placed in us. We'll continue to work hard to ensure that your mother receives the best possible care! Thank you for taking the time to share your review, and we'll be sure to pass it on to the rest of the team at Riverhead Hall.
from Maria G (Daughter of Resident) published on 9 July 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum has been a resident at Riverhead for 2 years now. While she was able she enjoyed taking part in the many activities on offer and both she and any visitors she has are always made to feel like part of the Riverhead family. As mum's dementia has progressed her care has been modified and the support
offered by the staff to us, her family has never wavered. Every single member of staff go above and beyond to make mum safe, comfortable and loved. We are so glad we chose this home for her.
Reply from Wellburn Care Homes, Marketing Assistant at Riverhead HallThank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your mum's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Riverhead Hall.
from N C (Son of Resident) published on 7 July 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
We have been impressed by the high standard of care at Riverhead. All staff (without exception) are incredibly caring and my dad rates them all highly. The facilities (including an excellent south facing garden) are very good and the location is exceptional. There is a great range of activities for
group involvement and one to one attention.
Reply from Wellburn Care Homes, Marketing Assistant at Riverhead HallWhat a wonderful review! We're so pleased to hear your father has had such a positive experience at Riverhead Hall and that our staff has been able to provide the care and support he needs. It's clear that our team has made a significant impact on his life, and we're grateful for the trust you've placed in us. We'll continue to work hard to ensure that your father receives the best possible care! Thank you for taking the time to share your review, and we'll be sure to pass it on to the rest of the team at Riverhead Hall.
from K S (Daughter of Resident) published on 8 April 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
The staff could not be more caring & compassionate regarding their treatment of my mother who has Alzheimer's. They treat her like a member of their family and are patient and kind at all times especially when she is confused or anxious.
We trust the home to care for mum, and to let us know if they
have any concerns, or suggestions for how to make her more comfortable.
I have no hesitation in recommending Riverhead Hall to any relative wanting to ensure their family member is well looked after in a caring environment.
Reply from Wellburn Care Homes, Admissions Officer at Riverhead HallThank you so much for your kind words and thoughtful review. We are delighted to hear that our team's compassion and dedication have made a positive impact on your mum's experience at Riverhead Hall. Our staff takes great pride in treating every resident like family, and your trust in us means the world. We'll ensure your mother feels comfortable and supported. Your recommendation is greatly appreciated!
from Richard H (Son of Resident) published on 24 December 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
Dad absolutely loves the home. He loves the food and the care he gets is second to none. He is well thought of by the staff and he has a relationship with each one of them. They provide excellent care and he regularly tells me how great they are.
Reply from Wellburn Care Homes, Marketing & Activities at Riverhead HallThank you so much for taking the time to review Riverhead Hall. We are truly delighted to hear that your dad loves his home and that he has experienced personalised care and attention. We deeply value your appreciation for our staff and management. Thank you for trusting us with your father's care - it means a lot to us. We'll ensure that these kind words are passed on to the team at Riverhead Hall.
from Tracy S (Daughter of Resident) published on 9 July 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
Riverhead Hall is in a beautiful setting, with gorgeous safe gardens for the residents and families to enjoy. The inside of the home is welcoming, bright and spotlessly clean. The individual suites are very personalised and create a home-from-home feeling, which is reflected throughout. The dining room
opens out onto the gardens and resembles a beautiful tea room. The quality and choice of food is excellent and meal times, like everything else at Riverhead Hall, are very person-centred with plenty of staff on hand to help where needed. The activities and events are excellent, there is always something going on to take part in. There are also quiet areas and space if needed. The care and activities are very person-centred with staff ensuring each person feels valued. I would give the staff 10 out of 5 if I could. Their care, devotion and skills are what makes my Mum so very happy and settled here. Staff and residents always appear happy.
Reply from Wellburn Care Homes, Marketing & Activities at Riverhead HallWe are thrilled to hear that Riverhead Hall has exceeded your expectations in so many ways! From the beautiful setting and safe gardens to the welcoming and clean interior, personalised suites and engaging activities, it's wonderful to know that our home provides a sense of comfort and community for both residents and families. We're particularly grateful for your praise of our staff, who work tirelessly to provide person-centred care and attention to every individual. Your kind words about their dedication and skill mean the world to us, and we're so glad to hear that your Mum feels happy and settled here. We'll ensure to pass on the feedback to Riverhead Hall.
from K H (Sister of Resident) published on 27 June 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
Staff always friendly and helpful towards visitors and residents. Lovely gardens and patio area also communal areas always comfortable and warm. Any medical issues are dealt with immediately be it calling a doctor. Would recommend this home to anyone who is looking for somewhere for their loved one.
Reply from Wellburn Care Homes, Marketing & Activities at Riverhead HallWe're thrilled to hear that you've had a wonderful experience at our care home! We're proud of our friendly and helpful staff, who always go the extra mile to make sure our residents and their visitors feel welcome and supported. Our gardens and patio areas are indeed a lovely spot to relax and enjoy the fresh air, and we're glad you appreciated the comfortable and warm communal areas too. We're also delighted to hear that you've experienced prompt attention when medical issues arise - our team is always dedicated to providing the highest level of care. Thank you for your kind words and recommendations.
from John H (Brother-in-law of Resident) published on 27 June 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
Staff very friendly and helpful. Home is very clean and tidy all residents are very happy. Plenty of entertainment and activities to occupy the residents if they want to join in. Beautiful gardens well kept for residents and their visitors to have a walk-in.
Reply from Wellburn Care Homes, Marketing & Activities at Riverhead HallWe're thrilled to hear that our care home has exceeded your expectations! We take great pride in maintaining a clean and welcoming environment, and it's fantastic to hear that our residents are happy and engaged in activities. Our beautiful gardens are a lovely spot for residents and visitors alike, thank you for taking the time to share your positive review, we appreciate your feedback and will pass this on to the team at Riverhead Hall.
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