Care Homes Owned by Wellburn Care Homes Ltd in Northumberland

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Wellburn Care Homes Ltd in Northumberland

Only the locations & reviews in Northumberland for Wellburn Care Homes Ltd are showing below.

View the details of all 15 locations (with 889 reviews) owned by Wellburn Care Homes Ltd

Wellburn Care Homes Ltd Locations in Northumberland (3)

3 Care Homes owned by Wellburn Care Homes Ltd in Northumberland
Heatherdale

Grey House, South Broomhill, Morpeth NE65 9RT 

9.9 63 reviews
"Support from Heatherdale is good and my Aunt has been giving care to support a range of health needs. This is flexible to her changing…"   Read all 63 reviews
Location Type Care Home

Heatherdale is a luxury residential care home, situated in the village of Broomhill in Morpeth. The beautiful home sits in private grounds, in the small, quiet village in the heart of Northumberland. The home boasts award-winning gardens, homely interiors… Read more about Heatherdale

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 36 Rooms
Garden House

174 Main Street, Spittal, Berwick-upon-Tweed TD15 1RD 

9.9 48 reviews
"Mum was only in the care home for 5 months but in that time she was looked after very well by all the staff. She was reluctant to go into…"   Read all 48 reviews
Location Type Care Home

Garden House is a luxury residential care home, set in the small seaside town of Spittal, and a short walk from Berwick upon Tweed’s seafront. Their 36 bedroom suites are designed to give residents luxury, privacy and independence. The home prides itself… Read more about Garden House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 36 Rooms
Wellburn House

Main Road, Ovingham, Prudhoe NE42 6DE 

9.8 56 reviews
"A very welcoming, caring home. Staff were always in good spirits and happy to help with a smile. The staff were to help with my brother's…"   Read all 56 reviews
Location Type Care Home

Wellburn House is set in the heart of Ovingham Village, in the picturesque Tyne Valley of Northumberland. This stunning home sits in private grounds and is surrounded by scenic countryside and award winning gardens. Inside, the newly refurbished spaces… Read more about Wellburn House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Alcohol / Drug Misuse
  • 35 Rooms

Wellburn Care Homes Ltd Reviews in Northumberland (167)

9.7

Wellburn Care Homes Ltd has a Group Review Score of 9.7 (9.725) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Wellburn Care Homes Ltd must have a Review Score.

Overall Experience
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Reviewer Connection to Wellburn Care Homes Ltd
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Review of

Wellburn House

from Karen C (Sister of Resident) published on 27 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very welcoming, caring home. Staff were always in good spirits and happy to help with a smile. The staff were to help with my brother's specific needs. Unfortunately, he couldn't engage in a lot of the activities, but those he did, he thoroughly enjoyed.
Staff and management are always very keen
to resolve any issues/concerns.
Reply from Wellburn Care Homes, Marketing Assistant at Wellburn House

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your brother's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Wellburn House.

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Review of

Garden House

from J S (Daughter of Resident) published on 3 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was only in the care home for 5 months but in that time she was looked after very well by all the staff. She was reluctant to go into care, but once there she never complained and enjoyed all the activities provided, the sing-a-long and entertainers were her favourites. In the home, she had companionship
with the other residents and staff.
It was reassuring for myself to know that she was so well looked after.
Reply from Wellburn Care Homes, Marketing Assistant at Garden House

Thank you so much for your kind words and thoughtful review. We are delighted to hear that our team's compassion and dedication made a positive impact on your mum's experience at Garden House. Our staff takes great pride in treating every resident like family, and your trust in us means the world. Your recommendation is greatly appreciated!

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Review of

Garden House

from Alison S (Daughter of Resident) published on 20 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm not sure I can find the right words to express our thanks, gratitude, appreciation for the wonderful care and love you gave Mum over the past 7 years. You were her 2nd family Mum didn't settle very well when she came in for respite care but once it was time for permanent care and Garden House became
her new home. There was a marked difference in her persona, the sparkle in her eyes returned. She loved having people around her, loved the musical entertainment and the animals (fearless handling some of those creepy crawlies...if only she knew. New experiences none the less). Dad was immensely grateful to see Mum so settled, loved & cared for, visiting whenever he wanted yet able to leave knowing she was looked after & wasn't distressed. My siblings & I are also extremely appreciative for the sheer love & dedication you gave um and the support & friendliness you showed us all over the years. We are profoundly thankful to you all!
Reply from Wellburn Care Homes, Marketing Assistant at Garden House

Thank you so much for your kind words and thoughtful review. We are delighted to hear that our team's compassion and dedication made a positive impact on your mum's experience at Garden House. Our staff takes great pride in treating every resident like family, and your trust in us means the world. Your recommendation is greatly appreciated!

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Review of

Heatherdale

from J B (Niece of Resident) published on 5 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Support from Heatherdale is good and my Aunt has been giving care to support a range of health needs. This is flexible to her changing needs, to help inform a best interest decision. Heatherdale is a warm, welcoming place, beautifully clean and seasonally decorated with friendly and genuinely caring
staff. They love what they do and deserve a 10/10 review. We have been happy with the care given and wish them all the best for more positive reviews.
Reply from Wellburn Care Homes, Marketing Assistant at Heatherdale

What a wonderful review! We're so pleased to hear your aunt has had such a positive experience at Heatherdale and that our staff has been able to provide the care and support she needs. It's clear that our team has made a significant impact on her life, and we're grateful for the trust you've placed in us. We'll continue to work hard to ensure that your aunt receives the best possible care! Thank you for taking the time to share your review, and we'll be sure to pass it on to the rest of the team at Heatherdale.

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Review of

Wellburn House

from M S (Son of Resident) published on 13 March 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Have no complaints about the home at all. Dad's carer has been excellent overall. Staff have been great and most helpful.
Reply from Wellburn Care Home, Admissions Officer at Wellburn House

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your dad's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Wellburn House.

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Review of

Heatherdale

from Debbie R (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father went to live at Heatherdale after a sudden decline in his health meant he could no longer stay in his own home. The staff made him feel very welcome, right from the beginning. His room was bright and clean and had a view over the beautiful gardens. Dad was able to join in activities when he
was well enough and thoroughly enjoyed himself, there was always something going on when we visited. Dad loved the food and the meals were always well presented and tempting. I cannot praise the staff enough for their care of Dad. He became very poorly and they always treated him with care and dignity. They always went the extra mile for him. Every member of staff is kind, caring and approachable. They always found time to answer our questions and reassure us. Heatherdale is a lovely home with brilliant staff and I will always be grateful to them for making my Dad's last few weeks stress free and comfortable.
Reply from Wellburn Care Homes, Marketing & Activities at Heatherdale

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with your dad's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Heatherdale.

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Review of

Garden House

from Jennifer H (Daughter of Resident) published on 26 December 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We recently lost our father who had been a resident of Garden House for nearly a year. Words are not enough to express our gratitude to all members of staff, carers, cleaners, chefs and management who over those 10 months made Dad's life as comfortable as anyone could have. From staff popping their
heads around his door and saying a simple hello, how are you today, to the full-on care seeing to his everyday needs. Dad was given the care, attention and empathy with staff going above and beyond, with management giving support after our father's passing to me which was a great help. A great team.
Reply from Wellburn Care Homes, Marketing & Activities at Garden House

Thank you so much for your heartfelt and thoughtful review of Garden House. We are so sorry to hear about the loss of your dad but are very glad to hear that your father experienced such personalised care and attention during his time with us. We deeply value your appreciation for our staff and management. Thank you for trusting us with your father's care - it means a lot to us. We'll ensure that these kind words are passed on to the team at Garden House.

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Review of

Wellburn House

from Claire M (Daughter of Resident) published on 10 December 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Wellburn House has been a very positive move for our Mum. She had previously been in a home where sadly the standards and care were poor, so we were very anxious about any new placement. However, we are very relieved that after a couple of weeks of her arrival at Wellburn, things seemed to fall into
place for her. Certainly, now, after almost 6 months, she is mentally and physically much more stable and most importantly, happier. The staff are kind and considerate and the the manager is proactive, competent and compassionate. We would not hesitate in recommending this home.
Reply from Wellburn Care Homes, Marketing & Activities at Wellburn House

Thank you so much for taking the time to share your fantastic review of Wellburn House. We're thrilled to hear that your mum is content in her home, and that Wellburn House has provided a high level of care and comfort to her. Our staff work very hard to make sure that Wellburn Home is the happiest, most comfortable environment for all residents, and it's brilliant to hear that your mum is enjoying her time with us. We'll be sure to pass your kind words on to the rest of the team at Wellburn House, who will appreciate the lovely things you've said.

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Review of

Wellburn House

from Susan R (Daughter of Resident) published on 28 November 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Wellburn are patient and caring. My father feels valued and well cared for, and very much enjoys the activities. He always looks clean and smart, which is important to him and to my mum. His room is lovely, and always clean and tidy - and the meals smell lovely! We are so pleased that the
staff at Wellburn are looking after my father so well. He is content, and knowing he is so well cared for, and being able to visit frequently (and being so warmly welcomed by the staff, and him when she does) has resulted in a significant improvement to my mum's health.
Reply from Wellburn Care Homes, Marketing & Activities at Wellburn House

Thank you so much for your heartfelt review. We are truly grateful to hear about your father's positive experience at Wellburn House and are absolutely delighted that our staff's compassion and dedication have made such a significant difference to both him and your family. It's fantastic to hear that your father feels valued and is loving his time at Wellburn House - we'll ensure to pass on these kind words to the team at Wellburn House.

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Review of

Wellburn House

from A R (Cousin of Resident) published on 21 November 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our relation has been at Wellburn House for almost five years, in all that time her needs have been met with dignity and compassion. The management and staff have constantly reviewed requirements when our relation's needs have changed due to her illness. The staff are always looking to improve the care
and activities to make our relation as happy and content as possible.
Reply from Wellburn Care Homes, Marketing & Activities at Wellburn House

Thank you so much for taking the time to share your fantastic review of Wellburn House. We're thrilled to hear that your loved one is content in her home, and that Wellburn House has provided a high level of care and comfort to her. Our staff work very hard to make sure that Wellburn Home is the happiest, most comfortable environment for all residents, and it's brilliant to hear that your loved one is enjoying her time with us. We'll be sure to pass your kind words on to the rest of the team at Wellburn House, who will appreciate the lovely things you've said.

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Review of

Heatherdale

from I B (Grandson of Resident) published on 28 October 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to express my deep gratitude to the staff at Heatherdale for their exceptional care of my grandmother. They have made a challenging transition much easier for our family.
Thank you to the entire team for your dedication and kindness. You truly create a welcoming and caring environment for both
residents and families.
Reply from Wellburn Care Homes, Marketing & Activities at Heatherdale

Thank you so much for your kind words. We are so glad to hear that our team was able to support your family during this transition. Creating a welcoming and caring environment is so important to us and your family's needs are just as important to us as your grandmother's. I'll be sure to pass your gratitude and kind words on to the staff at Heatherdale.

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Review of

Heatherdale

from Alison G (Daughter of Resident) published on 16 October 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to express my gratitude for the care you are giving my Mam in Heatherdale.
All the staff are amazing you can see the passion they have for their jobs and residents.
I would like to thank you all for the support you have given me without that this journey would have been so much harder.
Reply from Wellburn Care Homes, Marketing & Activities at Heatherdale

Thank you for your kind words. We're so pleased to hear your mother is receiving the care she needs and that our staff's passion for the role is being recognised. We'll ensure that these kind words are passed on to the team at Heatherdale.

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Review of

Heatherdale

from Lindsey B (Daughter of Resident) published on 27 September 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Just a great big thank you to all the staff at Heatherdale for making a really difficult decision go smoothly. The care that Mam receives is nothing short of amazing. Nothing is ever a bother. They keep you informed of everything you need to know.
From Mam starting with daycare, then respite, and now
resident the support for Mam and the family has been fabulous and very much appreciated.
Mam has settled well, the activities and interaction with staff has been beneficial for Mam's physical and mental well-being.
Thank you the manager and all the staff for your kindness, compassion and dedication, you make all residents and their families happy, cared for and welcome.
Reply from Wellburn Care Homes, Marketing & Activities at Heatherdale

Thank you so much for your heartfelt review! We are thrilled to hear that your experience at Heatherdale has been positive and that your mam has settled in well. It's wonderful to know that their compassion and dedication have made a difference for both Mam and your family. Your kind words encourage us to keep delivering the exceptional care we strive for every day. Thank you once again for trusting us with your mam's care! We'll ensure these kind words are passed on to the team Heatherdale.

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Review of

Wellburn House

from Katie R (Granddaughter of Resident) published on 26 September 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Wellburn House provides exceptional care for my gran. She was reluctant to go into a home initially but is thriving and talks highly of Wellburn. Her highlights are the food and kind staff! Staff members are enthusiastic, caring and know her likes and dislikes. Being able to view photos of her taking
part in many activities via the social media page is reassuring and great to see.
Reply from Wellburn Care Homes, Marketing & Activities at Wellburn House

Thank you so much for your review! I'm so glad to hear that your gran is thriving at Wellburn House! It's wonderful that the staff are not only caring but also attentive to her preferences, making her feel at home. The positive feedback about the food and the variety of activities she can engage in is heartening. Well ensure that these kind words are passed on to the team at Wellburn House.

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Review of

Wellburn House

from E E (Respite Resident) assisted by family/friend published on 18 September 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was my first experience of staying in a care home. I stayed for 8 days 'respite care'. My room and ensuite were exceptionally clean and pleasant. The cook produced excellent quality meals and a good variety of options. All the staff were pleasant, helpful and friendly. They smiled a lot and seemed
happy. They were extremely patient. I enjoyed the outings and activities offered. I will be happy to return for respite or a resident.
Reply from Wellburn Care Homes, Marketing & Activities at Wellburn House

Thank you so much for sharing your positive experience! We're thrilled to hear that you enjoyed your stay, and it's wonderful to know that the cleanliness of your room, the quality of meals, and the friendliness of our staff made a lasting impression. It's great to hear you appreciated the activities and outings as well. We'd be delighted to welcome you back anytime!

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Review of

Wellburn House

from Graham S (Son of Resident) published on 10 September 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mam struggled at first to settle in but now she is loving life at Wellburn. The staff go above and beyond, the duty of care is second to none and there are constant activities and days out to keep everyone entertained. The food must be great because she has put on so much weight and looks really healthy.
Reply from Wellburn Care Homes, Marketing & Activities at Wellburn House

Thank you so much for your feedback! We're thrilled to hear that your mother is now loving her life at Wellburn and has settled in so beautifully. It's also fantastic to hear that she's healthy and thriving with our meals and activities. We'll ensure these kind words are passed on to the team at Wellburn House.

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Review of

Wellburn House

from Margaret B (Relative of Resident) published on 6 August 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff seemed to really care about residents. A nice sense of community and lots of activities for residents to participate in. The lovely green outlook from the lounge and dining area helps create a restful mood and gives a sense of connection to the outside. Staff treat residents with kindness
and dignity.
Reply from Wellburn Care Homes, Marketing & Activities at Wellburn House

Thank you for your thoughtful review! We're thrilled to hear that you appreciate our dedicated staff and the sense of community we've fostered. It's wonderful to know that the variety of activities and the comforting green views have contributed to a positive atmosphere for our residents. Your kind words about staff treating residents with kindness and dignity truly mean a lot to us. We'll ensure to pass this feedback on to the team at Wellburn House.

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Review of

Heatherdale

from S B (Relative of Resident) published on 17 June 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative has been a resident at Heatherdale for 6 weeks respite care and has received excellent care and support.
She has been very well cared for and all of the staff are very kind and helpful.
Particular praise for the manager who keeps me very well informed with difficult decisions and navigating
the care which my relative receives.
Reply from Wellburn Care Homes, Marketing & Activities at Heatherdale

We are thrilled to hear that your relative has had a positive experience during their 6-week stay with us at Heatherdale. We're grateful for your feedback on their kindness and helpfulness. We're also pleased to hear that our manager has been able to provide you with the information and support you need during this time, and we appreciate your recognition of their efforts, and we'll ensure to pass the feedback onto the team at Heatherdale.

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Review of

Heatherdale

from A F (Son-in-law of Resident) published on 12 June 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and atmosphere at Heatherdale always give you reassurance that your loved one is being cared for by a professional, caring and kind organisation. Well done to all.
Reply from Wellburn Care Homes, Marketing Co-ordinator at Heatherdale

Thank you for your lovely review of Heatherdale. We're thrilled to hear that you are happy with the quality of care your loved one is receiving and we will make sure to pass on your kind words to the rest of the team.

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Review of

Garden House

from Jillian H (Daughter of Resident) published on 24 May 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in care at the Garden House Care Home for 11 months. She saw it as her own home and loved the care staff and chef and domestic staff.
The management were professional when dealing with care planning, social workers, physiotherapists and OTs. The family were all happy with the professional
care that was given.
Reply from Wellburn Care Homes, Marketing & Activities at Garden House

Thank you for taking the time to share your wonderful experience at Garden House, we are thrilled to hear that your mother had a positive experience at our care home, we are particularly pleased to hear that she felt a sense of home and loved the care and attention provided by our staff, including the chef and domestic staff. We also appreciate your recognition of our professional management team. We are proud to have provided a caring and supportive environment for your mother, and we are grateful for your feedback, which we will use to continue improving our services and appreciate your kind words about our staff - and we'll be sure to pass these on to the rest of the team at Garden House.

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Awards / Recognitions (11)

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