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Care Homes Owned by Manor Care Home Group in Durham

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8.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Manor Care Home Group in Durham

Only the locations & reviews in Durham for Manor Care Home Group are showing below.

View the details of all 6 locations (with 183 reviews) owned by Manor Care Home Group

Manor Care Home Group Locations in Durham (3)

 - Browse 3 Care Homes owned by Manor Care Home Group in Durham
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Acorn Grange
Vicarage Road, West Cornforth, Ferryhill DL17 9HU 
9.4 63 reviews
Acorn Grange, Ferryhill, Durham
"My Dad's been in Acorn Grange for over six months now and he absolutely loves it there, all the staff are helpful, caring & supportive…"   Read all 63 reviews
  • from £949 / week
  • 46 Rooms
Location Type Care Home

Acorn Grange Nursing Home is a 46-bed care home offering residential and dementia care in County Durham. Caring and attentive staff give all residents personalised care and the dignity and respect ... Read more about Acorn Grange

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Darlington Manor
70 Falmer Road, Darlington DL1 4AZ 
9.2 39 reviews
Darlington Manor, Darlington, Durham
"Brilliant home, staff always willing to help if we ask for anything. Keep you updated with on appointments etc. Keep the residence…"   Read all 39 reviews
  • from £981 / week
  • 60 Rooms
Location Type Care Home

Darlington Manor Nursing Home is a high-quality residential home for older people in Darlington, providing person-centre care to the individual. This 60-bed purpose built home is built within ... Read more about Darlington Manor

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Dipton Manor Care Home
Front Street, Dipton, Stanley DH9 9BP 
8.5 17 reviews
Dipton Manor Care Home, Stanley, Durham
"Dipton Manor Care Home has been absolutely outstanding in every way. The staff are incredibly kind, compassionate, and professional, always…"   Read all 17 reviews
  • 70 Rooms
Location Type Care Home

Dipton Manor Care Home is a purpose-built care home - completed in April 2013 - providing nursing, residential and dementia care for 70 people over four levels. Caring and attentive staff give all ... Read more about Dipton Manor Care Home

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Manor Care Home Group Reviews in Durham (119)

8.6

Manor Care Home Group has a Group Review Score of 8.6 (8.584) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Manor Care Home Group must have a Review Score.

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Review of

Acorn Grange

from David W (Son of Resident) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad's been in Acorn Grange for over six months now and he absolutely loves it there, all the staff are helpful, caring & supportive people. He loves the food, the staff and his accomodation, so we as a family are very happy & content in the knowledge that our Dad in his latter year's is in a safe
& happy place. Can't recommend Acorn Grange enough!
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Review of

Darlington Manor

from R M (Granddaughter of Resident) published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant home, staff always willing to help if we ask for anything. Keep you updated with on appointments etc. Keep the residence entertained always something for them to do. Home is clean and tidy.
Reply from Andrea Pickering, Quality Care Manager at Darlington ManorThank you so much for your kind feedback. We are delighted to hear that you find our staff are always willing to help. It's wonderful to know that you feel well informed about appointments and that you appreciate the effort we put into keeping residents entertained. We are pleased to hear that you find the home clean and tidy and we will ensure that your kind feedback is shared with all staff.
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Review of

Acorn Grange

from L W (Daughter of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Found the care team to be very caring and efficient.
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Review of

Acorn Grange

from Colin W (Son of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been in Acorn Grange for about 6 months, and he is extremely happy. The staff are excellent, they are very caring and hard working. My father is always clean and tidy, and he loves the food. They have helped to sort out his hearing problems and teeth. I honestly believe there is not a
better care home in the area. I cannot fault it in any way. Thank you!
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Review of

Acorn Grange

from L H (Daughter of Resident) published on 3 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the second time, within a three year period, that I have chosen Acorn Grange as the first choice care home for a close relative.
Initially it was chosen because of glowing reports from friends and colleagues who had first hand experience of the home.
Every aspect of this home is first class.
From the management and carers to the domestic and catering staff, all are approachable and friendly, they treat residents courteously and with respect; and do their very best to make them feel special and safe.
The building is spotlessly clean, the food is freshly cooked on site each day and the residents are given a choice of menu daily.
The management keep me informed (by telephone or in person) of anything significant concerning my mother's health, wellbeing or general care.
Reply from Andrea Pickering, Quality Care Manager at Acorn GrangeThank you so much for taking the time to share such thoughtful and positive feedback. We are truly honoured that you chose Acorn Grange once again to care for a close relative, and that your experience has been so reassuring. Your kind words about the management team, carers, domestic and catering staff mean a great deal to us. Everyone at Acorn Grange is committed to treating residents with dignity, kindness and respect, and it is wonderful to know that this has been so clearly felt by you and your family. We are especially pleased that you value the communication and updates regarding your mother's wellbeing, as we understand how important this is for families. Your comments about the cleanliness of the home and the freshly prepared meals will also be shared with the wider team. Thank you again for your trust and recommendation.
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Review of

Darlington Manor

from Sharon M (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my mam and step father have been residents for over 3yrs...initially together but due to mams dementia a decision to separate for their own wellbeing was decided by all.
Both now on different floors due to different health needs.
Prior this ive never had experience of a care home.
I visit as
frequency as possible and have actually become attached to the wonderful atmosphere and care the residents receive. .and have always been made to feel welcome.
This home is that, a home from home for the residents with splendid care and a dedicated entertainment team, which includes many walks and fresh air weather permitting.
For myself a care homes number one success lays with the staff and teamwork inclusive of everyone and I wouldnt hesitate recommending this care home, the staff here are actually the care home.
With such grateful thanks and respect to Samantha .. x
Reply from Andrea Pickering, Quality Care Manager at Darlington ManorThank you so much for taking the time to share such a thoughtful and heartfelt review. We understand how difficult the decisions around care can be, especially when navigating dementia and changing health needs, and we are honoured that you have trusted Darlington Manor to support both your mam and step-father over the years. Knowing that you feel welcomed, reassured and able to see Darlington Manor as a 'home from home' is exactly what we strive for.
Your kind words about the staff, teamwork, and atmosphere will be shared with the whole team, including our activities staff who work so hard to enrich residents' daily lives. We are especially grateful for your recognition of the manager, Samantha, and her leadership and dedication.
Thank you again for your trust, your recommendation, and your continued support.
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Review of

Acorn Grange

from Julie B (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam has been a resident of Acorn grange for the last 6 months and has settled into the home well , all of the staff are so lovely and genuinely caring especially the two Kirstys ! Everytime we visit we're always welcomed with pleasant smiling staff and always kept updated on mams care , the home
is always spotlessly clean and the meals look great ! I wouldn't hesitate to recommend Acorn grange to anyone looking for quality care for a family member and we can't thank them enough for everything they do !
Reply from Andrea Pickering, Quality Care Manager at Acorn GrangeThank you so much for taking the time to leave such a lovely review. We are delighted to hear that your mam has settled in so well at Acorn Grange and that you've felt welcomed and kept informed during your visits. Your kind words about the staff means a great deal to us and will be shared with the team at Acorn Grange.
We are also pleased that you have noticed the cleanliness of the home and the quality of the meals.
Thank you for trusting Acorn Grange with your mam's care, it truly means a lot to everyone at Acorn Grange.
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Review of

Darlington Manor

from Jane F (Daughter-in-law of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother in law (L) was discharged to Darlington Manor in Feb 2021 following # hip. She died there of frailty in Dec 2025.
Throughout her stay, she and our family have seen the compassion, respect and professionalism of all staff.
There is no doubt that the leadership of the manager is key to this.
They were endlessly patient with L, treating her warmly and respectfully, maximising her enjoyment and led by her wishes whenever possible. They laughed and danced with her, managed her husband with kindness and cried with us when she died. We are eternally grateful.
Reply from Andrea Pickering, Quality Care Manager at Darlington ManorThank you so much for taking the time to share such a moving tribute to our team at Darlington Manor and to the care your mother-in-law received. Your words mean more to us than we can adequately express.
We are deeply touched that you felt the compassion, respect and dedication that our staff strive to give every resident and their family. Your kind recognition of the team and of the leadership at Darlington Manor will be shared with everyone, as it will mean a great deal to them. It was an honour for the team at Darlington Manor to have been part of her life and to have supported your family during her time at Darlington Manor. Please accept our sincere condolences and once again, our heartfelt thanks for your generosity in sharing this feedback
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Review of

Darlington Manor

from Julie W (Friend of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As you walk through the doors there is always a friendly face. The staff are amazing, Ellie, Laura, Tracy, Sam, Alicia, Leanne have a special place in my heart and all are brilliant as they always know if Ken or Rita are doing ok. Ken recently had his best friend admitted to the Manor, in the room opposite
however Bill has recently passed away. The staff have been in very regular to make sure Ken is managing his emotions. Good great, cleanliness fantastic.
Reply from Andrea Pickering, Quality Care Manager at Darlington ManorThank you so much for taking the time to leave such a thoughtful and heartfelt review. We are delighted to hear that you are always greeted with a friendly face and that our staff have made such a positive impact. The staff you have named will be especially touched to know they hold such a special place in your heart. Supporting residents emotionally is just as important to us as their physical care, and we are so pleased to know that Ken has felt well supported during this difficult time.
Thank you also for your positive remarks about the cleanliness and overall standards of Darlington Manor. Your feedback is greatly valued and encourages our team to continue delivering the highest standard of care and service.
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Review of

Darlington Manor

from Linda M (Daughter of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has suffered with dementia since 2020, sadly this year she had a stroke. After she returned home it became obvious dad was not going to manage even with us and carers visiting.
We turned up on the door step of the care home and were welcomed in, all the staff were smiling and said "hello".
We were showed around, they asked all about mum and all our questions answered. We left feeling it was a home from home.
Mum moved in and we could not of asked for a better, smoother transition. The staff knew how we were feeling make this large change to all our lives and we where given great support as well as the warm welcome mum received. Since then the staff have got to know us and more importantly they know my mum so well. She will try to avoid doing somethings and when it comes to getting mum to eat !! they have worked with her and have improved her eating better than we could of hoped.
We are really pleased with the care, love and support we see all residents receiving. Well done.
Reply from Andrea Pickering, Quality Care Manager at Darlington ManorThank you so much for taking the time to share your experience at Darlington Manor. We are very pleased to learn that your mum's transition into Darlington Manor has been smooth and supportive. It means a great deal to us to know that you felt welcomed from the moment you arrived and that our team was able to provide comfort, clarity, and reassurance during such a difficult time. We are especially pleased to hear how well your mum has settled in, and that the staff have taken the time to really get to know her and understand her needs. Helping her regain her appetite and making sure she feels cared for and understood is exactly what we strive for with every resident. Your kind words about the love, care and support shown across the home mean the world to our team, I will make sure your feedback is shared with everyone involved. Thank you again for putting your trust in Darlington Manor, and for recognizing the team's efforts.
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Review of

Acorn Grange

from S H (Daughter of Resident) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother spent the last 10 months of her life in the care of these wonderful people. She was treated with dignity, care and love by all the staff she was involved with. The manager (Donna) and Senior Carer (Kirsty) kept my sister and I up to date regularly during her final days. I can't recommend the
staff any higher. Thank you.
Reply from Andrea Pickering, Quality Care Manager at Acorn GrangeThank you so much for your kind words. We are so pleased to hear that Donna and Kirsty were able to provide comfort and support to you and your sister during such an important difficult time. We will be sure to pass your kind words onto Donna, Kirsty and the rest of the team.
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Review of

Dipton Manor Care Home

from A M (Granddaughter of Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dipton Manor Care Home has been absolutely outstanding in every way. The staff are incredibly kind, compassionate, and professional, always going the extra mile to ensure residents feel safe, respected, and genuinely cared for. The atmosphere is warm and welcoming, making it feel like a true home rather
than just a facility. The care provided is tailored to individual needs, with great attention to detail, dignity, and emotional well-being. Communication with families is excellent, giving us peace of mind knowing our loved one is in such capable hands. The home is always clean, well-maintained, and offers a wide range of activities to keep residents engaged and happy. We are so grateful to everyone at Dipton Manor for the love, patience, and dedication they show every day. It truly makes a difference. Highly recommended to anyone looking for exceptional care in a compassionate environment.
Reply from Andrea Pickering, Quality Care Manager at Dipton Manor Care HomeThank you for your positive feedback regarding your experience at Dipton Manor Care Home. We will ensure that your feedback is shared with all of the staff. Thank you again for taking the time to leave your review.
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Review of

Acorn Grange

from M H (Daughter of Resident) published on 12 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident at Acorn Grange since October 2024, he has settled well, sometimes dad can be very challenging but all staff deal with any situation which might occur in a professional and respectful manner. Staff are friendly and very approachable, staff always keep me up to date with my
dad's health and any concerns, my dad is very well cared for, Acorn Grange is a very welcoming and homely environment, and safe and very clean.
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Review of

Dipton Manor Care Home

from Paul S (Son of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident for two and a half years. The home is superb. The staff are all friendly and caring to all. Any small issues been dealt with quickly. The home make a great effort to stimulate and entertain the residents with innovative ideas. It is immaculately clean at all times. I was impressed
with the live streaming of Newcastle Cathedral Christmas Church Service for residents and relatives to enjoy in the Chapel Room. The staff go above and beyond.
Reply from Andrea Pickering, Manager at Dipton Manor Care HomeMany thanks for your positive feedback regarding Dipton Manor. Your feedback is important to us, and we are pleased to hear that you have had a positive experience over the past 2 and a half years. We are especially pleased to hear about the innovative ideas the activities team are implementing to ensure that the residents have access to stimulating activities. We will ensure that your feedback is shared with all of the staff at Dipton Manor. Thank you for taking the time to share your review.
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Review of

Dipton Manor Care Home

from A B (Daughter of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I genuinely believe that my mother would not be with us if not for the excellent care at Dipton Manor. The staff are amazing and care for all the residents deeply.
Reply from Andrea Pickering, Quality Care Manager at Dipton Manor Care HomeMany thanks for taking the time to provide feedback regarding your experience at Dipton Manor Care Home. We are pleased to hear about the excellent care your mother is receiving, and we will ensure that this feedback is shared with all the staff. It is good to know that your experience has been a positive one.
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Review of

Dipton Manor Care Home

from Jacqueline B (Daughter of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care home. All the staff go above and beyond for the residents. I'm so grateful to everyone for making my dad feel so welcome. He loves living in Dipton Manor, and I know he's being well looked after.
Reply from Andrea Pickering, Quality Care Manager at Dipton Manor Care HomeMany thanks for taking the time to review Dipton Manor Care Home. Your feedback is very important to us and we are so pleased to hear that your dad loves living in Dipton Manor. We are also pleased to hear that the staff go above and beyond and that you feel your dad is well looked after. We will share your positive review with all of the staff at Dipton Manor.
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Review of

Darlington Manor

from Jonny P (Son of Resident) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just been to visit my mam again. The staff here are amazing, the way they deal with the residents, the patience they have, the effort they put in to being kind and lovely to the residents is really great to see. The residents had been to the park this morning, and were having a sing a long when I got
there. Earlier in the week they were playing bingo when I was there. Darlington Manor is a great place, a big big part of that is the staff. I love my mam being there.
Reply from Andrea Pickering, Manager at Darlington ManorThank you for taking the time to leave this review. Your feedback is important to us, and we are pleased to hear of your positive experience at Darlington Manor. We will share your review with all the staff at Darlington Manor.
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Review of

Dipton Manor Care Home

from L W (Daughter of Resident) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the receptionists, Manager and all the staff they are all first class and go above and beyond in everything they do. In the time my dad has been here they have all been first class could not ask for a better care home.
Reply from Andrea Pickering, Quality Care Manager at Dipton Manor Care HomeWe are pleased to hear that you and your dad have had such a positive experience at Dipton Manor Care Home. We are thankful for the trust you have placed in us and are happy to learn that all of the staff have gone over and beyond. We are committed to providing the highest level of care for all our residents and it is good to know that we are achieving this goal. Thank you for taking the time to leave this review, your feedback is important to us, and we will ensure that your kind words are passed onto the team at Dipton Manor.
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Review of

Dipton Manor Care Home

from Carol J (Daughter of Resident) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam is now living at Dipton Manor on a temporary basis, I was very skeptical and worried my mam's health could worsen, mam is still with the Dipton Manor and I have found every member of staff very caring and patient with everyone I see them care for. Occasionally they are short of staff because
of ie. illness, then all staff left rally around and help each other to ensure all and every patient is cared for correctly. When you go to Dipton Manor they make you feel very welcome and even silly questions I ask are always answered. I feel now mam has become stronger and her health is much better because of all her carers at the home.
Well done to everyone your jobs are not easy but all the caring you give makes me appreciate you all so much.
Reply from Andrea Pickering, Manager at Dipton Manor Care HomeMany thanks for taking the time to review your experience at Dipton Manor. We are thankful for the trust you have placed in Dipton Manor and are happy to hear that all of the staff have gone over and beyond to ensure that your experience has been a positive one.Your feedback is very important to us and we will ensure that your kind words are passed onto the team at Dipton Manor.
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Review of

Dipton Manor Care Home

from I C (Son of Resident) published on 25 February 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Moved my mother into Dipton Manor in December 2023 and initially I was very impressed with the care she received, however after a few months this care declined rapidly. A number of head carers left in a short space of time and the turnover of care assistants increased to the point where I had no regular
point of contact, however more concerningly the standard of care dropped dramatically. My mother had an open sore to one of her legs which despite being pointed out by a junior member of staff went untreated for 3 days. This is just one example of a serious lack of care my mother received. After a series of other incidents I moved my mother to another home in August 2024 and to this date have had no communication from Dipton Manor management to discuss my concerns or ask why I felt the need to move my mother, a fact which I find unbelievable and sums up how the home is now run. I would not recommend this care home to anyone unless there are major changes made.
Reply from Sharna Mackinder, Operations Manager at Dipton Manor Care HomeThank you for taking the time to bring this to our attention. We are obviously disappointed that you have had a negative experience. We take all feedback very seriously. We are more than happy to discuss this further with you and a member of our team will reach out privately to do so. Again, I am sorry to hear that your experience was negative, and a member of our team will be in touch with you to discuss in more detail so we can better understand your experience.
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