Care Home Owned by Carrick Care Ltd in Ayrshire

8.0 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Carrick Care Ltd in Ayrshire

Carrick Care Ltd Locations in Ayrshire (1)

 
1 Care Home owned by Carrick Care Ltd in Ayrshire
Carrick House Nursing Home

33/35 Carrick Road, Ayr KA7 2RD 

9.6 13 reviews
  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Physical Disability
  • 26 Rooms from £1,100 / week

Carrick Care Ltd Reviews in Ayrshire (13)

8.0
Carrick Care Ltd has a Group Review Score of 8.0 (8.049) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Carrick Care Ltd must have a Review Score.

Overall Experience

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  • 5
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Date Published

13
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1
8
5
Review of

Carrick House Nursing Home

from Stuart B (Son of Resident) published on 5 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My late father resided at the Carrick Nursing Home until he died in January 2025.
The standard of care provided in his last few days by the nursing staff and care providers was exemplary.
My wife, daughter and I have built good relationships with all the staff members and their support and compassion
before and after his passing was a great comfort.
Thank you to all the staff.

Reply from ALLISON FITZSIMMONS, Manager at Carrick House Nursing Home

it was a pleasure to look after your father thank you so much Team Carrick

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Review of

Carrick House Nursing Home

from Doreen B (Daughter-in-law of Resident) published on 10 November 2023
Overall Experience  Overall Experience 5.0 out of 5

The Carrick Nursing Home provides excellent care for both my father and mother-in-law.
The home manager is extremely supportive and approachable with any questions we may have. She knows the residents very well and has a lovely rapport with them, as well as my husband and me.
The housekeeping manager
is also super. She is very supportive of residents and families and has great with all the residents.
The nursing staff always ensure we are kept informed about the health and well-being of my in-laws. The care, dignity and compassion they provide is excellent.
All supporting staff are superb. They go above and beyond to ensure that the residents are treated with dignity, respect and compassion.
All staff have gone out of their way to support my husband and me during an extremely stressful time.
The home is always spotless, warm and comfortable. The range of activities is varied and inclusive for all residents.
Can’t thank the staff enough.

Reply from Allison Fitzsimmons, Manager at Carrick House Nursing Home

Wow, just wow!
Thank you so much from myself and the team here at Carrick, we all love what we do and it is an absolute pleasure to continue to this, love what you do and you will never work a day in your life!
This is what makes Carrick House the home it is.
Many thanks, team Carrick.

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Review of

Carrick House Nursing Home

from Phyllis L (Daughter of Resident) published on 7 September 2023
Overall Experience  Overall Experience 5.0 out of 5

My family are overwhelmed by the care and support our mother receives from the staff and management at Carrick House. We are always consulted about any health issues and are given regular updates on her wellbeing. We are able to see how she is included in the activities offered by the staff. She is
always beautifully dressed and has her hair done weekly, which she likes. My mother always appears happy when we visit. We appreciate all the staff's efforts.

Reply from ALLISON FITZSIMMONS, Manager at Carrick House Nursing Home

Many thanks for the review, the team at Carrick hearts are lifted due to your lovely words.

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Review of

Carrick House Nursing Home

from Diane M (Daughter of Resident) published on 7 September 2023
Overall Experience  Overall Experience 5.0 out of 5

Dad became a resident of Carrick House last July (2022). I am very impressed with the standard of care. The team know my Dad well and respond to his needs, spot deterioration quickly and act appropriately. He is encouraged to participate in the activities and enjoys them. Care is taken to modify the
experience to his ability. Equally, sometimes he just likes to snooze in his chair as he did at home. It is a well-run team with well-developed staff. Housekeeping - excellent, catering - excellent, nursing care and communication - superb.

Reply from ALLISON FITZSIMMONS, Manager at Carrick House Nursing Home

Thank you for the kind words Diane the team will be very happy to receive this recognition.
Many thanks - All at Carrick.

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Review of

Carrick House Nursing Home

from S C (Son of Resident) published on 5 September 2023
Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Carrick House for almost a year. She has settled in quickly and is happy and content. The friendly local staff make her feel at home and she is treated like family. Whenever I visit the staff are always attentive and chatting with the residents. The care is first class and communication
with me is excellent at all times. I have complete confidence in the staff and management to do what is best for my Mother. I cannot recommend Carrick House highly enough.

Reply from ALLISON FITZSIMMONS, Manager at Carrick House Nursing Home

Thank you from all the team here at Carrick House.

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Review of

Carrick House Nursing Home

from Alistair G (Son of Resident) published on 5 September 2023
Overall Experience  Overall Experience 4.0 out of 5

Have been very happy with the care given to my Dad at Carrick House. The staff are really good with him.

Reply from ALLISON FITZSIMMONS, Manager at Carrick House Nursing Home

Another good review from one of our resident's family members. Thank you very much Alistair we value your feedback.

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Review of

Carrick House Nursing Home

from Michael M (Husband of Resident) published on 5 September 2023
Overall Experience  Overall Experience 5.0 out of 5

My wife recently moved into Carrick House and has settled very well and has become confident and happier within herself in the short time living there. The staff are great. My wife has also started eating again.

Reply from ALLISON FITZSIMMONS, Manager at Carrick House Nursing Home

Thank you Michael, It has been an absolute pleasure to watch how much your wife has come on and we will continue to work closely with her, to allow her to meet the goals and outcomes she has set for herself.

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Review of

Carrick House Nursing Home

from M C (Son of Resident) published on 31 August 2023
Overall Experience  Overall Experience 4.0 out of 5

Staff are very patient and attentive to residents with more challenging health issues. The home welcomes visitors and does understand the reaction of some to their relatives' health issues. Residents do seem to be very content. The staff react to health issues and keep relatives updated. The home continues
to be very careful with regards to potential COVID infections being brought into the home.

Reply from Allison Fitzsimmons, Manager at Carrick House Nursing Home

Thank you your review is a welcomed by all.

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Review of

Carrick House Nursing Home

from J N (Resident) assisted by family/friend published on 16 January 2019
Overall Experience  Overall Experience 5.0 out of 5

Everybody is so nice and extremely helpful. My room is lovely - nice and cosy with my own television and toilet. Food has been very good. I would recommend this to anyone.

Reply from Alison Fitzsimmons, Manager at Carrick House Nursing Home

Thank you for taking the time to fill out this small questionnaire, your review is very much appreciated and I am glad you found Carrick so comfortable and friendly.


Again, thank you on behalf of us all at Carrick House.

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Review of

Carrick House Nursing Home

from E K (Resident) published on 9 November 2018
Overall Experience  Overall Experience 4.0 out of 5

Pleasant, wonderful staff. Maybe could do with more toilets you use without ensuite.
Very comfortable. Takes a while to settle into a completely different way of life.

Reply from ALLISON FITZSIMMONS, Manager at Carrick House Nursing Home

Thank you for your review, I will look into the facilities you find to be poor, I'm very glad after some deliberation you choose to stay in Carrick House. Thank you for recognising our wonderful team.

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Review of

Carrick House Nursing Home

from J B (Son of Resident) published on 23 October 2018
Overall Experience  Overall Experience 5.0 out of 5

The quality and level of care provided by Carrick House Nursing Home is second to none. Staff at all levels go above and beyond their remits to provide an exceptionally caring and supportive environment to their residents. My own mother has experienced the most secure, safe and comforting environment
throughout her time in Carrick House, due in huge part to the approach and attitude of all the staff and the ethos and management of the organisation.

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Review of

Carrick House Nursing Home

from Lynnette C (Stepdaughter of Resident) published on 5 October 2018
Overall Experience  Overall Experience 4.0 out of 5

Staff are very welcoming and share information relating to my step-dad every time I visit. Nursing staff check in about his needs and keep me up to date with any medical issues.


The manager is very approachable and responds immediately should there be any issues.

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Review of

Carrick House Nursing Home

from Alexander S (Wife of Resident) published on 3 October 2018
Overall Experience  Overall Experience 4.0 out of 5

My wife has been resident at Carrick House for 2 years and during that time I am happy to report she has been well cared for. Any issues I may have had have been attended to immediately. The home is fortunate to have good management and staff, some of whom give of their own free time on occasions and
buy the residents little gifts.

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Awards / Recognitions (0)

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