Care Homes Owned by Southern Health and Social Care Trust in County Down

Our first experience of Respite Care for my mother after looking after her at home since February. All points of contact from initial phone call,discussions were clear and positive.
We met the staff on her first day of 10 and they were very welcoming and friendly and mum was very relaxed.
Her stay was full of events,activities and new friendships as well as lovely food everyday.
Diana and I were able to relax on holiday knowing mum was very relaxed and enjoying all at Slieve Roe. Mum is already looking forward to her next stay.
We cannot thank all the management and staff at Slieve Roe enough.

Highly Recommended

Ken

Fantastic care provided by all the staff.
Food provided is of the highest standard and facilities are excellent.
Staff are extremely courteous and helpful.

I would highly recommend Crozier House to anyone seeking respite care!

Words cannot express the amount of gratitude I can pass on regarding the care given to my mother during her stay at Crozier. Mum was treated with compassion and respect and measures taken to maintain her dignity. Her safety needs were met, as mum was reminded to walk with her rolator. Mum was also reminded to press her buzzer if staff were needed. Mum's sight is poor but she really enjoyed the days craft was taking place and a lot of help ensured she was kept involved.
Crozier is spotless and a nice fresh smell is present on entering. All of the care staff, kitchen staff and cleaners work well together to ensure a safe and welcoming atmosphere in the home. Staff were very welcoming to us as relatives and always had a smile and a wee chat during our visit.

A huge thankyou from my mum and family. Keep up the good work.

My mother used Crozier House for short-term respite between hospital and home.
Excellent facility with all efforts to make layout homely and comfortable. Small number of residents with multiple lounges and private rooms. Immaculate standards of cleanliness. Added to which regular rota of staff and volunteers who without exception make efforts to put short-term residents at ease e.g. referring by name, chatting and trying to comfort for anxieties or confusion, finding out food preferences to try and encourage a small appetite etc

I never had a moment's concern about the standard of care for my mother's stay. I would recommend the facility to anyone in similar circumstances.

Excellent care for my father and towards relatives visiting, very friendly welcoming and happy to help you. I would recommend to anyone.

Very tidy and clean, they are ready to help you if you have any questions or worries you may have, excellent all over.