Care Homes Owned by Swanton Care & Community Ltd in Norfolk

go above and beyond to care for residents. My mother had dementia and when taken into hospital by ambulance a member of staff went with her and waited until I arrived some time later. A confusing and traumatic time was made much easier for both her and for me. Swanton House staff are truly outstanding and we will forever be grateful to them for the care of my mother in her final year.

have been worried, the care Mum has received has been exemplary, she has really settled and it is clear she has received excellent care. Mum's room is wonderful, she has a kitchenette area and her own wet room. The food is really very good. The grounds that the home sit in our simply beautiful. Lastly, the staff are excellent, all friendly and clearly love their roles. Seeing Mum interact with them is testament to this. Special thanks to Bluebell's manager, a truly wonderful lady. My mum is living with advanced dementia, she is physically very able and wanders, the home manages this perfectly. A wonderful care home, set in wonderful surroundings with wonderful staff.

have coped well with several trips to the hospital which I was allowed to be part of and was happy to return to this good care home.

- Outstanding - The whole house is neat, clean and tidy. It is homely and welcoming.
Laundry - Outstanding - My Mum's clothes are always beautifully laundered.
Care - Outstanding - The staff are everything you could wish for and more.
Compassion - Outstanding - The staff treat us as their family.
Safety - Outstanding. I know my mum is always safe - I trust every member of staff without question.
If your loved one needs care, do not hesitate to visit Birch House. It truly is filled with love and care.

nothing is too much trouble.