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Care Home Owned by Acacia Care (Nottingham) Ltd in Nottinghamshire

9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Acacia Care (Nottingham) Ltd in Nottinghamshire

Only the locations & reviews in Nottinghamshire for Acacia Care (Nottingham) Ltd are showing below.

View the details of all 9 locations (with 286 reviews) owned by Acacia Care (Nottingham) Ltd

Acacia Care (Nottingham) Ltd Locations in Nottinghamshire (1)

 
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1 Care Home owned by Acacia Care (Nottingham) Ltd in Nottinghamshire
Acorn House Care Home

1 Oak Street, Nottingham NG5 2AT 

9.8 120 reviews
"This care home is amazing for many reasons, the staff are amazing at what they do for the service users; the cleanliness of the care home…"   Read all 120 reviews
Location Type Care Home

Acorn House is a purpose-built residential care home based in the community of Carrington, Nottingham, that also specialises in dementia care. The spacious interiors and homely decorations complement the work of professional carers, and create a calming… Read more about Acorn House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 64 Rooms from £1,210 / week

Acacia Care (Nottingham) Ltd Reviews in Nottinghamshire (120)

9.8
Acacia Care (Nottingham) Ltd has a Group Review Score of 9.8 (9.757) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Acacia Care (Nottingham) Ltd must have a Review Score.

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Review of

Acorn House Care Home

from A H (Grandson of Resident) published on 30 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is amazing for many reasons, the staff are amazing at what they do for the service users; the cleanliness of the care home is immaculate, the reception staff are welcoming and lovely, my nana loves it here it's amazing. 10/10

Reply from Martin Platt, Front of House Manager at Acorn House Care Home

Thank you for your lovely review. We are very pleased that your loved one is happy in her new home.

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Review of

Acorn House Care Home

from Millie Jo H (Granddaughter of Resident) published on 19 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff go above and beyond for my grandmother's needs. The areas are clean and tidy and very well maintained. I have eaten at the residence and the food is wonderful. The activities are fantastic. So much to do and the staff really get the residents involved and cater to everyone's distinct and separate
needs. The reception staff are extremely helpful. Overall there's no other place I'd want my grandma

Reply from Martin Platt, Front of House Manager at Acorn House Care Home

Thank you so much your lovely review. We truly appreciate your kind words and are pleased that you are so happy with our servcies.

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Review of

Acorn House Care Home

from T H (Sister of Resident) published on 10 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My first impression on arrival with my sister for respite was, very professional, welcoming, caring, friendly and respectful. Clean, bright and safe. I felt very confident to leave her in such capable hand & she seemed very happy to stay.

Reply from Martin Platt, Front of House Manager at Acorn House Care Home

Thank you for your lovely review. We are pleased to know that you feel confident and reassured of your sister's comfort and safety. We do hope that she enjoys her stay with us.

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Review of

Acorn House Care Home

from A B (Granddaughter of Resident) published on 22 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, lots of great things to do. Happy staff, great location. Very caring and quick to service. The food seems lovely and it's a very relaxed and good vibe there. My grandma seems very happy.

Reply from Martin Platt, Front of House Manager at Acorn House Care Home

Thank you for taking the time to share your feedback. We are delighted to hear that you are happy with our service and that your Grandma is happy.

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Review of

Acorn House Care Home

from Gail B (Daughter-in-law of Resident) published on 7 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law moved to Acorn House from another care home 3 weeks ago. The Management and staff went above and beyond to make the transition as smooth as possible for all of us. She has settle quicker than we anticipated due to the welcoming nature of all staff, their care, support and attention
to her individual needs.
She has coeliac disease and requires a gluten free diet, although they have no other residents with this dietary requirement they have gone above and beyond to accommodate this and her individual tastes.

Reply from Martin Platt, Front of House Manager at Acorn House Care Home

Thank you so much for your lovely review. We are all very pleased that your mother-in-law has settles so quickly into her new home. We will continue to ensure she is well cared for and is happy with her food options.

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Review of

Acorn House Care Home

from G V (Son of Resident) published on 25 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful for the care and compassion shown to my father, since he moved into Acorn House. The level of care he receives is incredible and the staff are so caring and understanding. They always keep us informed of his well-being and give me peace of mind when I can't visit.

Reply from Martin Platt, Front of House Manager at Acorn House Care Home

Thank you so much for your review. We are very pleased that you are happy with the level of our service.

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Review of

Acorn House Care Home

from Keith O (Brother of Resident) published on 17 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was diagnosed with dementia a few years ago, and despite this, she was able to life in her own property until the dementia became more difficult to handle. After a period with carers visiting twice daily, it was decided that a suitable Care Home should be sought.
Having been born in Nottingham,
and spending most of her life in the city, we decided to look for somewhere local to her.
Thankfully, we were recommended to pay a visit to Acorn House, and after tour by welcoming staff, we put Acorn at the top of our list.
We visited a few other Homes, although non came anywhere near to offering the care and facilities that Acorn did, so we began arrangements for her to move in.
Initially, she was offered a room on the floor that accommodated the more serious cases of dementia, which she found difficult. Very soon though, Acorn offered her a room on another floor where she quickly made friends, and became more settled.
Thank you Acorn, you guys are great.

Reply from Martin Platt, Front of House Manager at Acorn House Care Home

Thank you for you lovely review Keith. We appreciate your kind words and for sharing your experience. I'm very pleased that your sister has settled so well.

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Review of

Acorn House Care Home

from Claire B (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to say how amazing you all are. My Dad moved into Acorn House about a year and a half ago and you have worked so hard to make it feel like home, as you do for all of the residents. You are all so welcoming; from the reception, cleaning and catering staff to the carers and managers. The
unsung heroes are always the night staff who I rarely get to meet but keep my dad safe at night and of course the maintenance man!
Dad isn't that keen on joining in with the many varied activities that you provide but you always do your best to include him. Communication is key to any successful organisation and your approach to this is second to none!
It's never an easy decision to move a loved one into a care home but it has given me and my dad a chance to be Dad and daughter again and not carer and patient and I will forever appreciate this!
You are all winners to me! With love and appreciation.

Reply from Martin Platt, Front of House Manager at Acorn House Care Home

Thank you for your kind words. We do appreciate your feedback and will pass this onto the team.

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Review of

Acorn House Care Home

from Sue H (Civil Partner of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff. Very caring. I am very satisfied with the care my partner has received. I am grateful for all Acorn House does for him. Staff are very patient and go out of their way to help look for mislaid objects.

Reply from Martin Platt, Front of House Manager at Acorn House Care Home

Thank you for your lovely review Sue. We will always do our best and are pleased that you are happy with the care we provide.

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Review of

Acorn House Care Home

from S C (Brother of Resident) published on 18 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Acorn House has exceeded my expectations in every area. The food, activities and care are fantastic and all the residents seem very well cared for and happy every time I visit. I couldn't wish for a better home for my sister.

Reply from Martin Platt, Front of House Manager at Acorn House Care Home

Thank you for your review and kind words. We are pleased to hear that you are happy with our service.

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Review of

Acorn House Care Home

from Malcolm P (Brother of Resident) published on 28 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is so friendly, welcoming and helpful at Acorn House. From the initial enquiry, we felt comfortable and welcomed. It's a pleasure seeing my brother make new friends and be well cared for. We certainly made the right choice for him.

Reply from Claire Straw, General Manager at Acorn House Care Home

Thank you for choosing us to care for your loved one, we really appreciate your lovely comments. We strive to make everyone's stay an enjoyable one.

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Review of

Acorn House Care Home

from R C (Niece of Resident) published on 20 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Uncle is in the best possible place for him. He is happy and comfortable in his new home, which he settled into really quickly. I can't thank the staff enough. Nothing is too much trouble for anyone.

Reply from Claire Straw, General Manager at Acorn House Care Home

Thank you for your wonderful comments. We are so pleased that your uncle is happy in his new home.

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Review of

Acorn House Care Home

from M H (Granddaughter of Resident) published on 20 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care at all times, so grateful to all of the staff. They are brilliant and go above and beyond for my Nan. I wouldn't want her to be in any other care home besides Acorn House. I would recommend it to anyone who was looking for their loved ones to stay. Thank you to the team.

Reply from Claire Straw, General Manager at Acorn House Care Home

Thank you for your lovely comments, we endeavour to ensure all our residents have a great experience when they move in and live life as they wish.

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Review of

Acorn House Care Home

from A S (Granddaughter of Resident) published on 20 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother is a resident at Acorn House. I feel safe in the knowledge knowing she is well provided for and safe to live out her twilight years. The staff are lovely and very helpful. A wonderful home.

Reply from Claire Straw, General Manager at Acorn House Care Home

Thank you for your lovely comments, we will pass them on to the team. We are pleased that we can make your grandmother's stay a pleasurable one

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Review of

Acorn House Care Home

from Greg L (Son of Resident) published on 11 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found that the residential care of my parents has been exceptional and the care by the staff and management has beaten my expectations.

Reply from Martin Platt, Front of House Manager at Acorn House Care Home

Thank you so much for your kind words. We are pleased that we have been able to exceed your expectations.

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Review of

Acorn House Care Home

from Julie F (Sister of Resident) published on 26 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After an accident at home and being hospitalised my brother was admitted to Acorn House where he has been for almost three years. He settled in well due to the staff being so caring and friendly.
There are plenty of activities, days out, and entertainers in the home.
The home is always spotlessly
clean which makes it very welcoming for visitors.
I would highly recommend this care home.

Reply from Claire Straw, General Manager at Acorn House Care Home

Thank you for your very kind words, it is our pleasure to support you in the journey. We will make sure that your comments are passed on and shared with the team.

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Review of

Acorn House Care Home

from B W (Daughter of Resident) assisted by family/friend published on 9 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I always find all the staff pleasant, easy to get on with, ready to sort any problems out.
Always clean and tidy.
My mum is very happy here.

Reply from Claire Straw, General Manager at Acorn House Care Home

Thank you for your review, your comments will be shared with the team. We strive to ensure that all our residents and their family members are supported at all times.

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Review of

Acorn House Care Home

from L S (Daughter of Resident) published on 2 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is happy at Acorn House. She says the staff are very kind and friendly. She looks so much better and relaxed since she arrived 3 months ago. I wish they had more outings arranged for residents though.

Reply from Claire Straw, General Manager at Acorn House Care Home

Thank you for your lovely review. We will pass on your comments to the staff team. We are looking into more trips out to local areas with the lifestyle co-ordinator and these will be added to our planner.

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Review of

Acorn House Care Home

from G C (Daughter of Resident) published on 25 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall we are pleased with the care. The staff seem caring and know and understand residents. I notice that the home is very busy and sometimes I wonder if this means details may be missed, such as the cleaning of dentures.
The activities provided are excellent and a good way to keep people engaged,
it would be good if there was more conversation throughout the day, but I appreciate this is difficult when staff are so busy.

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Review of

Acorn House Care Home

from D F (Wife of Resident) published on 24 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Acorn House Care Home is a well-run care home with many good aspects to recommend it. The staff are caring and considerate towards the residents who benefit from a varied menu and entertaining activities as appropriate. However, the needs of residents with dementia and multiple complex needs would be
better met by improved/higher staffing levels (i.e. at least one above the legal minimum at all times).

Reply from Claire Walters, Group Business Manager at Acorn House Care Home

Thank you for taking the time to review our care home, we will pass on your kind comments to our staff team and we welcome all suggestions to enable us to provide the highest standard of care for our residents.

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