Aspire Health & Care Ltd in Derbyshire | 3 Care Homes

Review of
Jubilee House
from Matty R (Resident) published on 4 July 2025

Submitted via Website • Report

Overall Experience

I moved here from another excellent supported living which was residential. It is with the same company which I'm very relieved & happy is the case. In Jubilee where I am not it is supported living but it is a further step towards independent living. The staff have been extremely welcoming & supportive.

I have one to ones everyday where they help me with everything from a good chat to help with; cooking, paying bills, medication, appointments, applying for further education & a walk to the shop when I'm too anxious to go on my own & many more things. For the first time in many years I feel like I am settled & progressing forward. Without this support I would easily relapse or worse. I would highly recommend anyone to live & work with Jubilee House & the entire Aspire family.

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Review of
Chilwell House
from Kelsey S (Resident) published on 23 June 2025

Submitted via Website • Report

Overall Experience

I've only been with Aspire just over a week as a resident at Chilwell House. The staff are absolutely FANTASTIC, super supportive, funny/ bonkers and understanding. They always put a smile on my face! The activities set out makes me feel like I have accomplished something meaning my confidence is already

getting better! Also helping me build a routine since that's something I've always lacked and struggled with. I am super super grateful for the team here and I know I'm going to do well in my journey here. Thank you so much already! I am finally starting to become happy after such a long time- thanks to you guys!

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Review of
Goldhill House
from M G (Daughter of Resident) published on 23 June 2025

Submitted via Website • Report

Overall Experience

These reviews helped us choose Goldhill house and we are so pleased we did! My father is receiving first class care here. Staff genuinely care and will always go the extra mile without being asked. It was so nice to see my father go for a haircut with staff the first week he moved in, something we

struggled to get him to do ourselves. Goldhill house is clean, offering a therapeutic environment for residents. The 'come dine with me' activity on Friday is a plus. My father has always enjoyed cooking for people and he loves the compliments he gets from others. With the support he receives here we are certain he will do well and soon return to his bungalow. Management always keep us informed and up to date. I want to say a special thank you to the fantastic team at Goldhill house.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you for your kind words. We're happy to hear your father is receiving excellent care and that he's enjoying activities such as the 'come dine with me.' It's wonderful to know he feels comfortable and engaged, and we're proud to provide a clean, caring, and therapeutic environment. Your appreciation means a lot to our team, and we'll continue to support his wellbeing with the goal of him returning to his bungalow soon. We wish your father all the best in his recovery and journey with Aspire Health and Care.

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Review of
Goldhill House
from Jackie S (Mother of Resident) published on 16 June 2025

Submitted via Website • Report

Overall Experience

My Son resides at Goldhill House .Goldhill House is a modern building and is spotless .My Son has his own room with en-suite .The Sataff are outstanding ,they meet all my Sons needs but he is encouraged to do things for himself .I'm
always made very welcome when ever I visit .I have peace of mind

knowing my Son is very very well looked after by highly qualified friendly staff .I am always kept informed of his progress .Thank you for all you do

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you very much for your kind words and positive feedback. We are delighted to hear that you feel confident and reassured about your son's placement at Goldhill House, and that you appreciate the high standards of the environment and the dedication of our staff. Its wonderful to know that your sons needs are being met and that he is encouraged to develop independence. We truly value your trust and ongoing communication. We wish your son all the best in his recovery and journey with Aspire Health and Care.

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Review of
Chilwell House
from M R (Resident) published on 9 May 2025

Submitted via Website • Report

Overall Experience

I currently reside at Chilwell House. I have been here two months & I have another month to go untill I am moved on to their sister house in Chesterfield as I have progressed a lot in the relatively short time I have been here. I came to Chilwell from hospital as it was not safe to go back to my previous

residence. I am very happy & impressed by the care I receive & the standard of staff that work here. They look after me extremely well with care & advice, they are all incredibly friendly & on top of things. They have achieved a stability and standard of living for me here that I did not receive in the 4 & a half years i resided at my previous supported living.

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Review of
Chilwell House
from J L (Resident) published on 6 May 2025

Submitted via Website • Report

Overall Experience

I've lived at Chilwell House for 4 years and 4 months. I find the staff friendly and approachable, they are extremely professional and they will always help me no matter what it is and in an expident manner. The activities are educational, interactive and fun. The food satisfies my dietary requirements

but the lack of choice can be frustrating at times. I am very satisfied overall, the staff and facilities are exceptional and being a resident here has greatly improved my quality of life.

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Review of
Goldhill House
from Layton M (Respite Resident) published on 24 April 2025

Submitted via Website • Report

Overall Experience

The staff here are amazing supportive and really friendly so far I have had an amazing time here never a dull moment they fully support in any activity you want to do or goals you want to achieve whats realistic

Reply from Sophia Francis, Registered Manager at Goldhill House

We are delighted to receive such positive feedback regarding the support provided by our team at Goldhill House. The care and professionalism shown by our staff is greatly appreciated. We wish you all the best in your recovery and journey with Aspire Health and Care.

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Review of
Goldhill House
from M W (Daughter of Resident) published on 15 April 2025

Submitted via Website • Report

Overall Experience

My mom resides at Goldhill House and has been there for 3 years now. Although she spends a lot of time in her bedroom I am so pleased with the care she receives. Staff ensure there is adequate activities in house so that she is always entertained and occupied. Goldhill house is always clean and I love

the smell of fresh flowers when I visit at the reception area.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you so much for taking the time to share your positive experience at Goldhill House. We're delighted to hear that your mother has been receiving quality care during her time with us and that she is kept entertained with our activities. We strive to maintain a clean and welcoming environment for all our clients and their families, and it's wonderful to know that you enjoy the fresh flowers in our reception area. We genuinely appreciate your kind words and support. We wish your mother a successful recovery journey.

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Review of
Jubilee House
from D L (Friend of Resident) published on 26 March 2025

Submitted via Website • Report

Overall Experience

The team a Jubliee House are extremely friendly and professional, and clearly care deeply about the quality of life of all their service users.
Thank you to the amazing team who go above and beyond to make a positive difference in their clients lives always with a smile on their face.

Reply from Melanie Strong, Supported Living Manager at Jubilee House

Thank you for your lovely review. It makes us so proud to know that you feel management and staff are supportive and caring, and our clients are happy.

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Review of
Jubilee House
from C G (Friend of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience

My friend has been staying at Jubilee since around September.
She transitioned into the service slowly. The staff at Jubilee managed so well with her especially when she became really poorly, they went above and beyond. The manager at Jubilee organised for her to have some respite at GoldHill and

this did her the world of good! The manager at GoldHill gave brilliant care for her and was such a big help with getting her back on her feet. She has since moved back down to Jubilee and is doing ever so well! I honestly cant thank the teams enough for working together to make her life that bit better! The staff is so lovely and has done so much to help

Reply from Melanie Strong, Supported Living Manager at Jubilee House

Thank you for your kind words about both Jubilee House and Goldhill, and how the staff have supported your friend. Both houses work closely together within the clients' best interest of rehabilitation. It lovely to hear your friend is doing well and we will endeavour to keep up the good work.

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Review of
Goldhill House
from C G (Friend of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience

My good friend went to GoldHill for a couple of months of respite after she took quite poorly. The staff and the manager at GoldHill put so much effort into getting her back to her normal life. They helped her with her cooking and cleaning skills as well as getting her into all of the appointments that

she needed to get better. I honestly cant thank them enough for all their hard work. When she was feeling better the manager organised with the manager at Jubilee for her to slowly move back there. She has been doing ever so well since moving back to Jubilee and it's all because of the staff teams at both homes they do such a good Job. Its such a homely and welcoming environment and she really enjoyed her time there.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you for your lovely review! We are delighted that your friend had a successful respite stay at Goldhill House and has returned to her flat at Jubilee House. The proximity of Goldhill House and Jubilee House is invaluable in providing clients with respite care, helping them avoid unnecessary hospital admissions. We wish her all the best in her recovery and look forward to supporting her journey with Aspire.

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Review of
Goldhill House
from J B (Resident) published on 9 January 2025

Submitted via Website • Report

Overall Experience

I have lived here at Goldhill for around 6 months, and in that time I feel my confidence has improved a lot and I am really happy with the support I receive. Initially, I was worried about moving into a new setting, however, all staff were welcoming and made me feel comfortable and safe. I feel safe

at Goldhill and the staff are friendly and make sure you are always involved in activities. I have made some new friends while living here and have been out into the community with my peers and staff for a friendly game of football.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you for your lovely review. We are pleased to hear you feel safe at Goldhill House and enjoy the activities in place. We wish you all the best in your journey and recovery with Aspire Health and Care.

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Review of
Chilwell House
from A L (Resident) published on 8 January 2025

Submitted via Website • Report

Overall Experience

Best placement I've been in. Staff are supportive and management always have an open door policy. In my time here, staff have supported me in gaining my independence. And I've found psychology helpful.

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Review of
Chilwell House
from Emily S (Resident) published on 26 November 2024

Submitted via Website • Report

Overall Experience

Since moving to Chilwell House, my mental health has improved a lot and I find the staff and management very helpful and supportive. I am now feeling hopeful for my future and learning new life skills.

Reply from Abby Pritchard, Manager at Chilwell House

Thank you for your feedback. We are pleased to hear that your experience at Chilwell House has positively impacted your mental health and that our team has been able to offer valuable support. It's inspiring to know that you are gaining new skills and feel more hopeful for the future. We remain committed to assisting you as you continue your journey of recovery and growth.

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Review of
Goldhill House
from J G (Resident) published on 4 November 2024

Submitted via Website • Report

Overall Experience

I feel this place has been really good for me. I feel I have a lot more freedom and independence since I moved in. Staff helped me get a voluntary job and I work four days a week. I like the outings to the seaside, arts and crafts, pampering and active hour. Goldhill is very clean and we all take part

in active hours where we all help clean. I enjoy this because it makes me proud of where I live and my home. My key worker helped me decorate my bedroom and she supports me with shopping. My key worker also took me on holiday for a weekend which I enjoyed. I like it here and I like the staff and management. They care for us. Thank you all.

Reply from wE, Registered Manager at Goldhill House

Thank you for your review regarding the care and support you are receiving at Goldhill House. We are pleased you are engaging with staff and taking part in activities. We wish you all the best in your recovery and journey with Aspire Health and Care.

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Review of
Goldhill House
from C S (Resident) published on 4 November 2024

Submitted via Website • Report

Overall Experience

I have been living at Goldhill House for a year and a half. The building is very clean, I get good cooked meals. The staff are friendly and professional. I like the manager she is supportive and fair. I enjoy the day trips to the seaside and going fishing with my key worker. I feel I have a lot of support

and I have had a lot of restrictions taken off me due to the progress I have made. I have managed to stay off drugs and have a supportive social worker and advocate. My goal is to step down to their supported living facility Jubilee House. I feel lucky to be at Goldhill House.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you for your review regarding the care and support you are receiving at Goldhill House. With the progress you have made, you will soon achieve your goal to step down to supported living. Well done on your progress so far! We wish you all the best in your recovery and journey with Aspire Health and Care.

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Review of
Goldhill House
from E E (Son of Resident) published on 4 November 2024

Submitted via Website • Report

Overall Experience

Very happy with the care this home provides. My biggest compliment is the staff. They are caring and kind and go above and beyond always. I also want to compliment management on communication as they keep me informed of any changes or concerns. Goldhill House is always spotless when I visit. It's like

no one lives there! Thank you for everything you do.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you for your lovely review regarding Goldhill House. We are pleased to hear your positive feedback regarding our communication with you. We understand the importance of respecting our client's wishes in terms of family involvement in their care and treatment. We have also shared your compliment with our staff team.

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Review of
Jubilee House
from J R (Resident) published on 25 September 2024

Submitted via Website • Report

Overall Experience

I've been here since February 2024.
It's the 1st time I've ever been in this situation.
The staff here are very friendly helpful and caring.
The manager goes above and beyond and the staff works well on your one-to-ones.
The place is very nice and clean and your flat is lovely and big.
Jubilee

House manager and staff should be proud of their achievements.
Thank you all and may you carry on working with me to achieve my goals and happiness.

Reply from Melanie Strong, Registered Manager at Jubilee House

Thank you for your lovely review. It makes us so proud to know that you feel management and staff are supportive and caring, and our clients are happy.

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Review of
Goldhill House
from Jane B (Sister of Resident) published on 31 July 2024

Submitted via Website • Report

Overall Experience

My brother resides at Goldwell House. He appears to be very happy and settled. I have no complaints regarding the care he gets. If he's happy I'm happy. The staff are very friendly and welcoming as well as the manager. I have regular contact with the home, and as yet everything has been great. My brother

has never complained to me about not being happy.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you for your lovely review regarding the care and support your brother is receiving at Goldhill House. Thank you for your continued support. We wish your brother all the best in his recovery journey with us.

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Review of
Jubilee House
from Adrian D (Resident) published on 2 July 2024

Submitted via Website • Report

Overall Experience

I like the freedom to do as I please.
I like all the other clients here and I like all the staff and how much they help me to do things outside my comfort zone and achieve my goals. Staff always treat me well no matter what happens. A member of staff has helped me massively to become more independent

and join in with the house activities.

Reply from Melanie Strong, Supported Living Manager at Jubilee House

Thank you for your lovely review. It makes us so proud to know that you feel management and staff are supportive and caring, and our clients are happy.

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Care Homes Owned by Aspire Health & Care Ltd in Derbyshire

Aspire Health & Care Ltd Locations in Derbyshire (3)

Aspire Health & Care Ltd Reviews in Derbyshire (49)

Jubilee House

Chilwell House

Goldhill House

Goldhill House

Chilwell House

Chilwell House

Goldhill House

Goldhill House

Jubilee House

Jubilee House

Goldhill House

Goldhill House

Chilwell House

Chilwell House

Goldhill House

Goldhill House

Goldhill House

Jubilee House

Goldhill House

Jubilee House

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