1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Oakland Care
  4. Locations Owned by Oakland Care in London

Care Home Owned by Oakland Care in London

Jobs
9.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Oakland Care in London

Only the locations & reviews in London for Oakland Care are showing below.

View the details of all 11 locations (with 747 reviews) owned by Oakland Care

Oakland Care Locations in London (1)

Map View
Sort By
1 Care Home owned by Oakland Care in London
Elsyng House

1 Forty Hill, Enfield EN2 9HT 

9.8 91 reviews
"My husband has only been in Elsyng House for ten days but I can already see that it is a good place for him. He is well looked after, his…"   Read all 91 reviews
Location Type Care Home

Newly built Elsyng House Care Home is a purpose-built care home in Enfield, London that offers 75 individual, private en-suite rooms and provides the highest quality residential, nursing, dementia and respite care in a five-star setting. Nestled in… Read more about Elsyng House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 76 Rooms
  • from £1,840 / week

Oakland Care Reviews in London (91)

9.9

Oakland Care has a Group Review Score of 9.9 (9.876) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Oakland Care must have a Review Score.

Overall Experience
  • 19
  • 1
  • 0
  • 0
  • 0
Date Published
  • 91
  • 9
  • 17
  • 43
  • 48
Reviewer Connection to Oakland Care
  • 10
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Elsyng House

from K A (Wife of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has only been in Elsyng House for ten days but I can already see that it is a good place for him. He is well looked after, his clothes are clean and he looks content. The staff are amazing. They are friendly and attentive. They seem to be everywhere, keeping their eye on the residents
and making sure they are all okay. His room is spotless and warm. The home feels very friendly and has a home-like atmosphere. I am happy I chose this home for him and can relax, knowing he is going to be well cared for there.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House

Your comments of feedback are really valuable to ensure all new families join us are feeling this way. Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elsyng House

from P D (Partner of Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was cared for extremely well. She stayed at the care home for approx 12 weeks recovering from a fracture in her neck. The home itself was friendly, staff excellent and the food was plentiful and nice. Guests are welcomed and there is a genuine communal feel.
I can't recommend the home enough
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House

Your review is really appreciated and it was a pleasure to welcome your family to the home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elsyng House

from Tracy T (Daughter of Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Elsyng House for rehab after a serious fall that broke her spine and neck. From day one, the staff were incredibly kind, caring, and always greeted us with warm smiles. The home feels more like a 5-star hotel-cozy rooms, a beautiful garden, and thoughtful touches like teas, coffees, and
biscuits for visitors. Entertainment is offered for residents, and the staff clearly enjoy joining in too. The atmosphere is uplifting and full of compassion. Thanks to their care, my mum's stay was a positive experience during a tough time. She's now home, but we'll definitely be visiting again to see the lovely staff and friends she made. I can't thank Elsyng House enough, it's a shining example of what care should look like.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House

Thank you for taking the time to review following the experience and care your mum received. Delighted she continues to recover well back at home with you all.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elsyng House

from P C (Sister-in-law of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience is my sister-in-law is shown care, kindness, patience, time, love, support, safety compassion, dignity. It is a friendly welcoming home and all the staff and management and receptionists are outstanding. They treat all residents with so much care. This is the home she deserves. It is spotless
and the facilities are amazing. I go at different times to see my sister-in-law and she is always take care of in a loving way. They treat you like family. 10/10 service.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House

Thank you for your review touching on all aspects of the services we offer to our residents. We appreciate your feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elsyng House

from J L (Friend of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise this care home highly enough. From the moment you walk in, there's a warm and welcoming atmosphere. The staff are not only professional but also genuinely caring and compassionate, treating residents with dignity and respect at all times.
The home is always clean, well-maintained, and
thoughtfully decorated, creating a comfortable and homely environment. The activities are engaging and varied, ensuring residents stay active, stimulated, and socially connected.
What stands out most is the dedication of the team ,they go above and beyond to make sure residents feel safe, happy, and valued. It gives me real peace of mind knowing my loved one is in such capable and caring hands
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House

Thank you for taking the time to review and give feedback of your experience.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elsyng House

from Alison M (Next of Kin) published on 2 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My relation was warmly welcomed by staff and has since been well cared for.
The facilities are new and therefore of a high standard and it generally appears more like a hotel than a care home.
The dining rooms have been attractively furnished and the service is welcoming.
Meals are varied and a good
standard of catering.
Any issues raised are listened to, but not always resolved and the management structure is not readily advertised for reference, to enable a satisfactory solution.
Visitors are welcomed, the coffee machine well used and appreciated!
Activities are varied which attract a number of residents, and other various ideas could be considered.
Good facilities are provided in the garden which encourages residents to sit outside.
Perhaps residents could be involved in the choice and care of the planting, as a stimulation for them?
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House

We appreciate you taking the time to leave a review and we take on board all comments that we can consider for our residents.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elsyng House

from Steven M (Son of Resident) published on 16 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Elsyng House has proved to be an excellent choice for my mother. The admission process was quick and very professional, providing all the necessary information to complete a smooth transition. In their dealings with my mother and family, all staff are courteous, efficient, friendly and professional.
Rooms are very well appointed and the general condition of the Home is that of a top quality hotel. Mum has joined in with and thoroughly enjoyed many the activities on offer. The Family have all commented that mum is the happiest that she has been for many years.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House

Thank you for your review, much appreciated. We are delighted she has embraced the experience and will remain within our family at Elsyng.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elsyng House

from D A (Son of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following two unsatisfactory stays in other nursing homes we found Elsyng House. It has everything we were looking for our mother. As it turned out she would only spend one week here before passing away. All the staff treated her with kindness and professionalism and allowed her to keep a sense of dignity
right up until the end.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House

We appreciate your review at a very difficult time. It was a pleasure to care for her for the short while. Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elsyng House

from Nadia N (Daughter of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was lucky enough to have been placed here. We were extremely happy. The place is beautiful. I described it as 5 * hotel. Unfortunately, my dad was only here for four days before he passed away comfortably. Thank you.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House

We really appreciate you taking the time, amongst difficult times, to leave us a review. Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elsyng House

from L K (Son of Resident) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum, who was healthy had a bleed on the brain which required a major operation. During the diagnostic process she was discovered to have cancer of the bone marrow. The transfer for us as a family was challenging, but Elsyng supported us in this and she is being well cared for. We had an initial meeting
and found the home to be a caring environment. All mum's needs are being met with dignity and she is enjoying the food. Thank you.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House

We appreciate you taking the time to leave us a review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elsyng House

from Pauline A (Friend of Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything is very good and everyone is very kind and helpful. Very attentive to resident and family when visiting. Although my friend was reluctant to go into residential care, he was very happy here and the end of life care to him was excellent. It was very calm and peaceful, couldn't praise everyone
enough. I would highly recommend the home.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House

Thank you for leaving us a review, we really appreciate your feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elsyng House

from F F (Daughter of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Elsyng House are without exception so kind, caring and welcoming. My mother has sadly been declining in health but I know that she is very well looked after here. Her room is perfect as it is spacious enough to accommodate walking aids and the bathroom has also been well designed for the
disabled.
My mother is reluctant to try new things due to her ongoing condition but residents regularly enjoy visits from musical performers and other innovations, like the animal visitors. I think this is a very important area to pursue along with the more straightforward in house entertainments such as art and discussion groups and local outings where possible.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House

We really appreciate you leaving a review of Elsyng House.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elsyng House

from Larraine M (Daughter of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Elsyng House is beautiful and clean and all the staff are wonderful, friendly and caring to my mother and myself. Nothing is too much trouble and the staff are always there to help when needed. The house is to a high standard and maintains a lovely warm atmosphere and always very welcoming. My mother
has lived there for 2 years now and I honestly feel we are all one big family. I could not wish for a better place for my lovely mum and mother-in-law to live in with such lovely residents and staff. Highly recommended.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House

Thank you for your review. We appreciate feedback from a family that have lived with us for a few years.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elsyng House

from J J (Daughter of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a lovely place to be. I wish all my holiday hotels were as nice as Elsyng.
While I know Mum would rather be "back at home" her care needs made this impossible. She's made new friends and there's always something going on if you want to join in.
Her room is lovely and it's been personalised with
some of her own things.
The staff are universally friendly and considerate, the food always looks fabulous and I know Mum is well cared for and safe.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House

We really appreciate your review and your family experience of our home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elsyng House

from G F (Daughter of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As always, very happy with the way Elsyng cares for my dad. From management to carers they are all very friendly and helpful. Two members of staff, in particular, do a great job in looking after Dad. Always greeted by reception and other staff. Standards high. Rooms and ensuites always clean. Can always
talk to the nursing staff regarding medical issues and they are always helpful.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House

Thank you for your review, we will ensure this feedback is passed on.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elsyng House

from Clare G (Daughter of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was a difficult decision to place dad into a care home. I viewed Elysng House and was impressed by the cleanliness of the place, the facilities on offer and most of all, the staff's kindness. The staff have been very understanding at this difficult time and are looking after dad very well.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House

We appreciate you taking the time to review and were pleased to welcome your family to our home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elsyng House

from Claire V (Daughter of Resident) published on 7 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Where to start?
Every member of staff from management, office, reception and all staff on Cherry (Floor 2) were exemplary. The care to us all, professionalism and appropriateness will stay with us forever. You allowed my dad to die in peace and with dignity. We felt very supported in this difficult
time.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House

Thank you for taking your time to review at a difficult time we appreciate your views on our end of life care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elsyng House

from Sally G (Daughter of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Generally, all the staff are very friendly, welcoming and helpful. The environment is very nice especially the communal cafe where usually residents/family/visitors sit and socialise. The coffee is gorgeous. There's a nice garden to sit outside that's easily accessible. Mum's room is a decent size,
decorated to a high standard and there's a nice feel to it and the entire home. The staff seem happy and sociable. The food is very nice too. I like the Resident Of The Day scheme where a resident is focused on.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House

Thank you for your review of your observations that ensure a comfortable stay for your mother.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elsyng House

from K F (Niece of Resident) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were all friendly and helpful. Truly caring and compassionate. I felt welcomed as a visitor. The facilities are lovely and well-kept. A warm friendly 'hotel-like' feel.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House

Thank you for taking the time to leave us a review of your visits. Much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elsyng House

from A M (Daughter of Resident) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Elsyng House have been very professional and the level of care has been exemplary. Very attentive and kind. Thank you to the deputy manager and the senior client relationship manager for arranging Mum's care. A special mention to 6 members of staff in particular. Thanks to all the team who made Mum's
experience at the home so wonderful, as she has now passed on.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House

It was a pleasure to care for your mum and we appreciate your review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (16)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakland Care to verify any information. View our terms and conditions. Oakland Care has a Platinum Service – more info.