Care Homes Owned by Oakland Care in London

Thank you for your wonderful care for my friend. she visibly lifted when she came and has been so carefully supported. This is a good home

To every member of the team at Elsyng House: thank you for looking after our mother so well and also her family.

Amazing care home. My dad has been there since the middle of March. He has been very well cared for. He is always clean, shaved and dressed in clean clothes. I noticed that other residents are also very clean. He is very happy, although he wants to "go home". The home provides the residents with regular entertainment, and there are drinks and snacks available for residents and visitors.

The facilities are excellent and the attention to the care of the residents is second to none.

We cannot apeak highly of the team. Thank you!!!

Kevin

We are so grateful as a family for the care and support that Elsyng House provided to our Mother (Judy) for her time there. Everyone from the medical staff, carers, caterers, cleaners and front of house were incredibly professional and caring throughout the 6 weeks that our wonderful Mother spent there for end of life care. We are grateful for the extra time we were given with our Mother, which would not have been possible or as long, had they not been so professional and caring throughout. I hope in the future if I am in the same position as our Mum that somewhere as good as Elsyng House is available to me. We could not recommend this nursing home high enough.

My mother came to the care home about a month ago. She has settled quickly and well and says she is happy. The family feel this is due to the care and dedication of the staff. Thank you! We like that all staff know and help with residents, such as maintenance, hair and reception. The rooms are comfortable and are kept clean. We have been impressed with the range and breadth of activities: many we have enjoyed, as well as my mother. The meals and food looks good, varied and nutritious and the staff are always encouraging residents to drink. It is a huge relief for us that Mum is safe, engaged and well cared for.

I have never visited this home before, and this one was lovely compared to others I have visited. The friend I visited has dementia, but the level he is on is well looked after by lovely staff.

I regularly visit my friend at the care home. I am always impressed at the friendliness of the staff and the staff who are available to support all the residents. My friend enjoys engaging in the variety of activities that are available and benefits from the support given. She loves coming to the home 'cafe' which is a lovely sociable part of the care home. I am impressed how clean the home is. I always leave feeling confident she is well cared for. Thank you to all.

The building is modern and well planned and there are activities organised every day for those who wish to join in plus an onsite hairdressing salon and small bistro providing refreshments. There is also a visiting physiotherapist who immediately puts you at ease, instils you with confidence and to whom I personally am extremely grateful. The respite care I received provided an ideal transition period between my discharge from hospital and my ability to return to my own home. If I have one criticism it is in relation to some of the meals which could on occasion be best described as somewhat creative but unfortunately not in a good way. Bearing in mind the average age of the residents I feel that more thought could be given when planning the days menus to enhance enjoyment of the meals and avoid unnecessary waste. However, my overall experience was positive.

My dad has been in the care home for over four years. From the beginning, he settled in very quickly, mainly due to the friendly staff. He has always been treated with dignity and respect. The staff are lovely and always make time to chat to him. The care home is always clean and tidy and the facilities are good, e.g. the bistro, hairdresser, etc. For myself and my siblings it is like a second home.

All workers are on the second floor, and managers of the care home are very professional and deeply grateful for their support and commitment.

place.

My father has been at Elsyng House for nearly 4 years now. Throughout that time the home has been exceptional.

The home itself is welcoming, well maintained and immaculately clean. It is a modern home with a lovely garden. They also provide a wide range of activities which residents can take part in if they choose and they are always coming up with new things for the residents to do.

But it is the team who really make this home exceptional. All the staff are warm, welcoming and accommodating. And many of them have been there for a long time. The care Dad has received has been excellent. I really can't thank them enough. I would particularly like to thank Joanna, Prayas and Gayan who care for my Dad and the other residents so well - professionally but always with warmth and empathy. They will always go out of their way to help. And Margaret on reception always welcomes you with a smile.

My mother has been a resident of Elsyng House for over a year now and has been extremely well cared for throughout her stay. The staff are caring, dedicated and very professional and they are always extremely accommodating when the family visit. I am kept informed about the activities my mother is undertaking and just recently I was invited to have dinner with her at the care home which was a wonderful experience for both of us. All three courses were absolutely delicious and the staff on hand attended very well to my mum's needs during the meal. All in all, I am most grateful to all the staff for taking such great care of her during her stay.

Great place, I can't complain.

They are all very caring and give time when needed. Joanna especially took a great deal of time to look after my mother and coordinate the medical and care staff to provide reassurance.

I would like to express my heartfelt thanks to the nurse for her exceptional professionalism, kindness and care. She consistently goes above and beyond to support residents, showing genuine compassion and respect in everything she does. Her calm, reassuring manner brings great comfort both to residents and their families. Nursery is truly a credit to Elsyng House - Always attentive, dedicated, and ready to help with a warm smile.

I would like to express how happy I am with Ionella, the nurse who helps look after my father, Kyriacos. She is warm, helpful and attentive. Ionella is always on hand with any needs. My dad always goes to Ionella if he feels unwell, as he feels she is approachable and helpful. The second floor would not be the same without her.

Maybe providing some homemade cakes or sandwiches might be nice, especially when visitors spend time with their family members in the communal area.

The decision to move Mum into a care home was incredibly difficult but the moment we stepped into Elsyng we knew it was the right place. A year on, we've never looked back.

The home is warm and welcoming. The reception area has a beautifully decorated Bistro where residents and families can mix, creating a genuine sense of community. We've made some meaningful friendships there. Mum lives on the Memory floor and the décor is tasteful and homely, especially in the lounges. Everywhere is spotless.

What truly makes Elsyng special is the staff. Mum's carers are compassionate and take a real interest in her. They chat with us about her routine and what she's been up to. All staff (from reception and hospitality to housekeeping and maintenance) are friendly, approachable, and caring. We enjoy following Elsyng's social media updates and love seeing Mum taking part in activities like trips to Forty Hall.

Thank you, Elsyng, for providing Mum with a safe, loving home where she can truly thrive.