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Care Home Owned by Oakland Care in London

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Oakland Care in London

Only the locations & reviews in London for Oakland Care are showing below.

View the details of all 12 locations (with 856 reviews) owned by Oakland Care

Oakland Care Locations in London (1)

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Elsyng House
1 Forty Hill, Enfield EN2 9HT 
9.8 105 reviews
Elsyng House, Enfield, London
"The level of care provided to our mother and what we were able to see during her stay was exceptional. Everyone involved with her care as…"   Read all 105 reviews
  • from £1,930 / week
  • 76 Rooms
Location Type Care Home

Newly built Elsyng House Care Home is a purpose-built care home in Enfield, London that offers 75 individual, private en-suite rooms and provides the highest quality residential, nursing, dementia ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Oakland Care Reviews in London (105)

9.8

Oakland Care has a Group Review Score of 9.8 (9.764) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Oakland Care must have a Review Score.

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Review of

Elsyng House

from Kevin L (Son of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The level of care provided to our mother and what we were able to see during her stay was exceptional.
Everyone involved with her care as she came to the end of her days was caring,professional and experienced. They not only looked after Mum,they looked after us too. Nothing was too much trouble.
We
have no doubt that her stay at Elsyng House both improved the quality of her remaining time but also increased it giving us time.
The facilities are excellent and the attention to the care of the residents is second to none.


We cannot apeak highly of the team. Thank you!!!


Kevin

Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for taking the time to leave a review based on your experience. It was our pleasure to care for you all through your journey.
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Review of

Elsyng House

from Nigel L (Son of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so grateful as a family for the care and support that Elsyng House provided to our Mother (Judy) for her time there. Everyone from the medical staff, carers, caterers, cleaners and front of house were incredibly professional and caring throughout the 6 weeks that our wonderful Mother spent there
for end of life care. We are grateful for the extra time we were given with our Mother, which would not have been possible or as long, had they not been so professional and caring throughout. I hope in the future if I am in the same position as our Mum that somewhere as good as Elsyng House is available to me. We could not recommend this nursing home high enough.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseIt was a pleasure to share the care journey with all your family and your mother. Our End of Life care is designed to provide comfort, dignity and peace.
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Review of

Elsyng House

from S S (Daughter of Resident) published on 1 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to the care home about a month ago. She has settled quickly and well and says she is happy. The family feel this is due to the care and dedication of the staff. Thank you! We like that all staff know and help with residents, such as maintenance, hair and reception. The rooms are comfortable
and are kept clean. We have been impressed with the range and breadth of activities: many we have enjoyed, as well as my mother. The meals and food looks good, varied and nutritious and the staff are always encouraging residents to drink. It is a huge relief for us that Mum is safe, engaged and well cared for.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for your detailed review giving a lovely overview of all facilities offered to our residents and family visitors.
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Review of

Elsyng House

from E W (Friend of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have never visited this home before, and this one was lovely compared to others I have visited. The friend I visited has dementia, but the level he is on is well looked after by lovely staff.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for taking the time to leave a review, we appreciate your comments. We look forward to welcoming you back.
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Review of

Elsyng House

from T L (Friend of Resident) published on 3 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I regularly visit my friend at the care home. I am always impressed at the friendliness of the staff and the staff who are available to support all the residents. My friend enjoys engaging in the variety of activities that are available and benefits from the support given. She loves coming to the home
'cafe' which is a lovely sociable part of the care home. I am impressed how clean the home is. I always leave feeling confident she is well cared for. Thank you to all.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseWe appreciate you taking the time to review following your visits. You are very welcome.
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Review of

Elsyng House

from Anita M (Respite Resident) published on 26 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
The nursing element was exceptionally good and the staff across the board friendly, courteous and helpful.
The building is modern and well planned and there are activities organised every day for those who wish to join in plus an onsite hairdressing salon and small bistro providing refreshments. There
is also a visiting physiotherapist who immediately puts you at ease, instils you with confidence and to whom I personally am extremely grateful. The respite care I received provided an ideal transition period between my discharge from hospital and my ability to return to my own home. If I have one criticism it is in relation to some of the meals which could on occasion be best described as somewhat creative but unfortunately not in a good way. Bearing in mind the average age of the residents I feel that more thought could be given when planning the days menus to enhance enjoyment of the meals and avoid unnecessary waste. However, my overall experience was positive.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for your valuable feedback which will be reviewed. We are so pleased to see your recovery and to return home confidently.
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Review of

Elsyng House

from S P (Daughter of Resident) published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been in the care home for over four years. From the beginning, he settled in very quickly, mainly due to the friendly staff. He has always been treated with dignity and respect. The staff are lovely and always make time to chat to him. The care home is always clean and tidy and the facilities
are good, e.g. the bistro, hairdresser, etc. For myself and my siblings it is like a second home.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for your review, we appreciate you taking the time to feedback.
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Review of

Elsyng House

from M K (Friend of Resident) published on 3 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The nurse Ionela, who looks after my friend, is always very attentive and caring. She treats her with great respect and patience and always takes the time to listen to her concerns. Whenever a difficult situation arises, we know we can rely on her support - she has helped my acquaintance many times
with her health issues and emotional needs.
All workers are on the second floor, and managers of the care home are very professional and deeply grateful for their support and commitment.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseYour review is really appreciated, thank you. We will forward your comments to the team.
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Review of

Elsyng House

from Sarah P (Power of Attorney of Resident) published on 3 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is always clean; the staff are always extremely friendly and welcoming; there are always lots of activities going on; all the residents seem happy and engaged and this is generally a nice place to visit. I feel confident that my friend is being properly cared for and that their needs
are being met. They are contented and get on well with all the staff and residents that they interact with. I visit at different times of the day and in the evenings and have always found this to be an excellent
place.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for taking the time to review following your visits, we appreciate your feedback.
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Review of

Elsyng House

from L D (Daughter of Resident) published on 3 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Elsyng House for nearly 4 years now. Throughout that time the home has been exceptional.


The home itself is welcoming, well maintained and immaculately clean. It is a modern home with a lovely garden. They also provide a wide range of activities which residents can take part

in if they choose and they are always coming up with new things for the residents to do.


But it is the team who really make this home exceptional. All the staff are warm, welcoming and accommodating. And many of them have been there for a long time. The care Dad has received has been excellent. I really can't thank them enough. I would particularly like to thank Joanna, Prayas and Gayan who care for my Dad and the other residents so well - professionally but always with warmth and empathy. They will always go out of their way to help. And Margaret on reception always welcomes you with a smile.

Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for your review, it is really appreciated and will pass your comments to the team.
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Review of

Elsyng House

from Nick O (Son of Resident) published on 28 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Elsyng House for over a year now and has been extremely well cared for throughout her stay. The staff are caring, dedicated and very professional and they are always extremely accommodating when the family visit. I am kept informed about the activities my mother is undertaking
and just recently I was invited to have dinner with her at the care home which was a wonderful experience for both of us. All three courses were absolutely delicious and the staff on hand attended very well to my mum's needs during the meal. All in all, I am most grateful to all the staff for taking such great care of her during her stay.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseWe appreciate the time you have taken to leave a detailed review of our experience with mum over the past year.
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Review of

Elsyng House

from Vinod N (Resident) published on 28 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is one of the best I have seen with great service,management, and staff are very understanding and ready to serve you.
As I have health issues all the staff are aware and looking after me.
Great place, I can't complain.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for your review, we appreciate you giving feedback as a resident and reflecting on the care you receive.
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Review of

Elsyng House

from Marios K (Son of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole team on the ground floor, including Joanna the ground floor manager have been exceptional in providing care for my mother.
They are all very caring and give time when needed. Joanna especially took a great deal of time to look after my mother and coordinate the medical and care staff to
provide reassurance.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for your review, it is really nice to hear of your appreciation of the care being given to your mother.
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Review of

Elsyng House

from V S (Friend of Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to express my heartfelt thanks to the nurse for her exceptional professionalism, kindness and care. She consistently goes above and beyond to support residents, showing genuine compassion and respect in everything she does. Her calm, reassuring manner brings great comfort both to residents
and their families. Nursery is truly a credit to Elsyng House - Always attentive, dedicated, and ready to help with a warm smile.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for taking the time to leave your review and express your observations for the care of your friend. Much appreciated.
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Review of

Elsyng House

from B P (Daughter of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to express how happy I am with Ionella, the nurse who helps look after my father, Kyriacos. She is warm, helpful and attentive. Ionella is always on hand with any needs. My dad always goes to Ionella if he feels unwell, as he feels she is approachable and helpful. The second floor would
not be the same without her.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for your feedback, we will ensure this is passed on.
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Review of

Elsyng House

from Claire G (Daughter of Resident) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Elsyng House now for a few months. I cannot thank all the staff enough for the care they give my mother whose behaviour has become challenging due to her dementia.
There are always plenty of staff to support the residents and there is always a cleaner on duty (the care home is
exceptional clean and does not smell).
There are daily activities and trips.
I am always able to contact staff members with any questions.
There is a lovely garden that my Mum enjoys sitting in.
Maybe providing some homemade cakes or sandwiches might be nice, especially when visitors spend time with their family members in the communal area.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseMany thanks for your review we appreciate your experience and will take on board your suggestion.
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Review of

Elsyng House

from Jennifer C (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The decision to move Mum into a care home was incredibly difficult but the moment we stepped into Elsyng we knew it was the right place. A year on, we've never looked back.


The home is warm and welcoming. The reception area has a beautifully decorated Bistro where residents and families can mix,

creating a genuine sense of community. We've made some meaningful friendships there. Mum lives on the Memory floor and the décor is tasteful and homely, especially in the lounges. Everywhere is spotless.


What truly makes Elsyng special is the staff. Mum's carers are compassionate and take a real interest in her. They chat with us about her routine and what she's been up to. All staff (from reception and hospitality to housekeeping and maintenance) are friendly, approachable, and caring. We enjoy following Elsyng's social media updates and love seeing Mum taking part in activities like trips to Forty Hall.


Thank you, Elsyng, for providing Mum with a safe, loving home where she can truly thrive.

Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseWe appreciate the time you have taken to leave a review and the experience you have received since mum joined our family. We will ensure we share with all staff.
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Review of

Elsyng House

from Joe S (Friend of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting my friend Don over the last 3 years. During that period I have been amazed at the attention and care all the residents receive each and every day. Special mention to Margaret on reception who makes all your visitors most welcome. Your care staff go more than above expectations and
do so with love and enthusiasm.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for leaving us a review. Its great to welcome friends and family on a daily basis.
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Review of

Elsyng House

from Caroline O (Daughter of Resident) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My darling mum has moved into Elsyng after a very long battle with Parkinson's. The Elsyng staff couldn't have made it easier they are so warm and welcoming. Special shout out to Camala who is Mums main carer as she has one to one and Jericho, Edwin and Angela who are all so supportive and kind. They
treat mum with dignity and respect. Camala is interested in our mum and takes time to listen to her and engage with her. She is so kind and supportive. All the staff are gentle which reassures me.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseWe appreciate you taking the time to review the personalised care mum receives and the reassurances this provides your family.
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Review of

Elsyng House

from Moira D (Daughter of Resident) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with mum's care, the staff are always very kind and attentive. We had a lovely family lunch which we really enjoyed, such a bonus as mum isn't well enough to go out anymore. Thanks so much
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for leaving a review for Elsyng House, it is always reassuring to be able to share all feedback with our staff and the care they provide.
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Awards / Recognitions (18)

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