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Care Home Owned by Oakland Care in Hertfordshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Oakland Care in Hertfordshire

Only the locations & reviews in Hertfordshire for Oakland Care are showing below.

View the details of all 12 locations (with 856 reviews) owned by Oakland Care

Oakland Care Locations in Hertfordshire (1)

 - Browse 1 Care Home owned by Oakland Care in Hertfordshire
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Harpenden Springs Care Home
22-24 Grove Road, Harpenden, Hertford AL5 1PX 
8.8 5 reviews
Harpenden Springs Care Home, Hertford, Hertfordshire
"Harpenden Springs Care Home has been exceptional. The team prepared thoroughly for Mum's arrival, and they were so welcoming to Mum and the…"   Read all 5 reviews
  • from £1,930 / week
  • 75 Rooms
Location Type Care Home

Harpenden Springs Care Home is Oakland Care's brand-new, flagship sustainable care home, opened in March 2026. Designed with comfort, wellbeing, and the environment in mind, this state-of-the-art ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care

Oakland Care Reviews in Hertfordshire (5)

9.8

Oakland Care has a Group Review Score of 9.8 (9.764) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Oakland Care must have a Review Score.

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Review of

Harpenden Springs Care Home

from Michele S (Daughter of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Harpenden Springs Care Home has been exceptional. The team prepared thoroughly for Mum's arrival, and they were so welcoming to Mum and the family. There is a lovely positive vibe, and nothing is too much trouble. The care team are very transparent and addresses any issues immediately. The food and
activities are excellent. The maintenance team wonderful and the home is spotless.
Reply from Fiona Heneghan, Client Relations Manager at Harpenden Springs Care HomeThank you for taking the time to review and your focus on the various teams is great feedback. We will ensure we share with all the Harpenden family.
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Review of

Harpenden Springs Care Home

from Louise L (Daughter of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was resident number one at Harpenden Springs, and from the moment she walked through the door, she has been treated like a queen. The staff are genuinely warm, friendly, and attentive, always taking the time to care for her as an individual.


I've been amazed at how much she enjoys the activities

and entertainment, they've really brought out her enthusiasm, and she happily joins in. Everything is thoughtfully designed to be enjoyable while also stimulating the mind and encouraging movement.


The home itself feels more like a hotel than a care setting, and my mum even calls her room "her flat," which says everything about how comfortable and settled she feels. The facilities are truly exceptional.


On a more personal note, my mum has complex mental health needs, and the care team has taken such care to understand her fully-not just her needs, but who she has been and who she is today.
We feel reassured knowing she is in the right place for this stage of her life.

Reply from Fiona Heneghan, Client Relations Manager at Harpenden Springs Care HomeThank you for taking the time to review, we appreciate your feedback. It has been a pleasure to welcome the whole family and are delighted you all feel the warmth of the home.
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Review of

Harpenden Springs Care Home

from R P (Daughter of Resident) published on 5 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved in as one of the first residents. She has settled quicker than we thought, and it is lovely to see her joining in the activities. The place is like a 5 star hotel, and the people so caring. Only wish they had opened up sooner.
Reply from Fiona Heneghan, Client Relations Manager at Harpenden Springs Care HomeThank you for your feedback, we appreciate your comments and are delighted with how she has settled so well with us.
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Review of

Harpenden Springs Care Home

from L P (Daughter of Resident) published on 23 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for the wonderful team at this beautiful new home. They go above and beyond to be accommodating to their residents and really take time to make them feel at home. The food is amazing and of restaurant quality. The activities on offer are varied and encourage participation by
all, including family and staff! The home is kept spotless and is well managed by a very approachable management team. Any concerns are quickly addressed and actioned. I feel very confident that my mum is in safe, caring and compassionate hands.
Reply from Fiona Heneghan, Client Relations Manager at Harpenden Springs Care HomeThank you for your feedback, we appreciate you taking the time to review and give your personal views.
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Review of

Harpenden Springs Care Home

from Amanda M (Daughter of Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 91 year old mother moved into Harpenden Springs a month ago on their opening day. Our whole experience has been as good as we could possibly hope for. The staff are wonderful and have really got to know her. The physio and general exercise has improved her mobility hugely. The food is great and lovely
to see her sitting in the dining room having breakfast with the other residents.
Mum is engaging with the activities and I have had fun with her there for the first in a while. I would highly recommend .
Reply from Fiona Heneghan, Client Relations Manager at Harpenden Springs Care HomeWe really appreciate you taking the time to review your experience of Harpenden Springs. Thank you.
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Awards / Recognitions (18)

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