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Care Homes Owned by Oakland Care in East Sussex

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Oakland Care in East Sussex

Only the locations & reviews in East Sussex for Oakland Care are showing below.

View the details of all 12 locations (with 808 reviews) owned by Oakland Care

Oakland Care Locations in East Sussex (2)

 - Browse 2 Care Homes owned by Oakland Care in East Sussex
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Beechwood Grove
44-48 East Dean Road, Eastbourne BN20 8EH 
Top 20 carehome award certificate
10 87 reviews
Beechwood Grove, Eastbourne, East Sussex
Top 20 carehome award certificate
"All the staff at Beechwood Grove were caring, helpful and understanding. Great respect was given to my Mother-in-law. Everyone was kind and…"   Read all 87 reviews
  • from £1,860 / week
  • 61 Rooms
Location Type Care Home

Beechwood Grove is a purpose-built care home offering the highest quality residential, nursing, dementia and respite care in a five-star setting. Beechwood Grove has 60 individual en-suite rooms ... Read more about Beechwood Grove

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hastings Court
314 The Ridge, Hastings TN34 2RA 
9.8 169 reviews
Hastings Court, Hastings, East Sussex
"My mother was transferred to Hastings Court for palliative care, and the team looking after her were amazing. We were able to spend quality…"   Read all 169 reviews
  • from £1,810 / week
  • 80 Rooms
Location Type Care Home

Hastings Court is a purpose-built care home offering the highest standards of residential, nursing, memory and respite care in a homely and comfortable setting. Hastings Court care home has 80 ... Read more about Hastings Court

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Oakland Care Reviews in East Sussex (256)

9.9

Oakland Care has a Group Review Score of 9.9 (9.853) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Oakland Care must have a Review Score.

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Review of

Beechwood Grove

from Ann N (Daughter-in-law of Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Beechwood Grove were caring, helpful and understanding. Great respect was given to my Mother-in-law. Everyone was kind and that extended to us our questions and concerns were listened to and they supported us through the whole process of getting M.I.L settled.
Reply from Kirsty Farmer, Client Relations Manager at Beechwood GroveThank you for your kind words about the team at Beechwood Grove.
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Review of

Hastings Court

from Bridget B (Daughter of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the second time my mum has stayed at Hastings Court for respite. Mum was happy and socialised with other clients, and engaged in the activities which are appropriate for her age. Food and hygiene was of top hotel standards. All care was given by warm, friendly staff. It was good to know Mum
was in a safe and homely environment.
Reply from Kaye Giles, Registered Manager at Hastings CourtThank you for taking the time to leave this review, it's very much appreciated.
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Review of

Hastings Court

from G S (Son of Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was transferred to Hastings Court for palliative care, and the team looking after her were amazing. We were able to spend quality time together as a family for the last time. Moments we will all treasure forever. We are so grateful to all the team at Hastings Court for the care and kindness
shown to us all.
Reply from Kaye Giles, Registered Manager at Hastings CourtThank you for taking the time to leave this review, it's very much appreciated.
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Review of

Hastings Court

from Stevie B (Son of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
I want to be clear: this isn't about every carer at Hastings Court. Some genuinely try. The real problem is the management, who run this place like a business first, with care coming a distant second. My father's experience exposed serious failings - inconsistent basic care, poor monitoring, long waits
for help, and constant contradictions when we raised concerns. As soon as his needs became slightly more complex, the tone changed and it felt like they wanted him gone rather than supported.


What's even more concerning is their online behavior: I tried sharing honest feedback on a social media platform, but Hastings Court deletes negative comments and reviews, giving families a false sense of security. The glossy marketing hides a very different reality.


If you're considering this home, look beyond the curated image - our family's experience was deeply distressing, cumulated into a safeguarding case with the LA which is documented with the CQC.


I wouldn't want anyone else to go through the same,

Reply from Kaye Giles, Registered Manager at Hastings CourtThank you for the review of your fathers respite stay. All feedback is appreciated and helps to support ongoing service development.
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Review of

Hastings Court

from D S (Granddaughter of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Grandma regularly visits Hastings Court for respite. We always receive a warm welcome and the staff always go above and beyond to make her feel at home. We would highly recommend Hastings Court to friends and family.
Reply from Sara Baldock-Apps, Client Relations Manager at Hastings CourtThank you for taking the time to leave this review, it is very much appreciated.
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Review of

Hastings Court

from Andrew S (Nephew of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hastings Court, provided to my Auntie, Anastasia, the best and friendliest care possible over a sadly, too short but very difficult time! I cannot recommend this nursing home highly enough. I could go on but it is honestly unnecessary, Hastings court are first class in every department!
Reply from Kaye Giles, Registered Manager at Hastings CourtThank you for taking the time to leave this review. It is very much appreciated.
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Review of

Beechwood Grove

from Sarah S (Daughter of Resident) published on 11 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Walking into Beechwood Grove is like walking into a friends house, you are welcomed with a friendly greeting and a smile from everyone you meet regardless of their role in the home. Hot drinks and snacks are available if needed in a sociable meeting area. There are many activities planned for the residents
to suit a wide variety of tastes and needs. The property is brilliantly maintained, regularly redecorated and the staff work tirelessly to keep everything spotless. The home has also adopted many green issues, like solar panels, recently. There are regular opportunities for both the residents and families and friends to attend meetings to find out what has happened and is planned for the future. Truly a great place where my mother is treated extremely well. Well done Beechwood Grove.
Reply from Kirsty Farmer, Client Relations Manager at Beechwood GroveThank you for such a lovely review, I will be sure to pass your comments on to the team.
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Review of

Hastings Court

from Laurence B (Son-in-law of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and love given to my father in law was second to none. The staff were very vigilant, caring and understanding with him and the family.
As always the overall attitude and facilities was superb.
Reply from Kaye Giles, Registered Manager at Hastings CourtThank you for taking the time to leave this review, it is very much appreciated.
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Review of

Hastings Court

from Christine D (Niece of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hastings Court was my aunt's final and most definitely the most luxurious home she had. The care, the love, the kindness she received was just superb. As her niece, I was also very well cared for and carers, nurses, everyone were so kind. My only regret was that she wasn't at Hastings Court earlier.
Thank you all so very much.
Reply from Kaye Giles, Registered Manager at Hastings CourtThank you for taking the time to leave this review, it is very much appreciated.
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Review of

Beechwood Grove

from Elaine W (Wife of Resident) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers are always attentive and caring, Always carry out their tasks with care and kindness. Food is really nice. Room is always clean. Patient's needs are always attended to.with care. I am made very welcome when I visit my Husband.
Reply from Jeanette McConnochie, Client Relations Assistant at Beechwood GroveThank you for your very kind words about the team at Beechwood. I will be sure to pass them on.
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Review of

Beechwood Grove

from Margaret F (Friend of Resident) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beechwood Grove Care Home is in a league of its own. From the pleasant welcome area to the staff who care for my friend one has nothing but admiration. All the staff treat her with respect, kindness and understanding. The laundry department is very efficient and, in my experience, no clothes go missing.
The chefs are always happy to receive comments and provide a good variety of menu's. All the management are accessible and willing to answer any questions.
Top marks to Beechwood Grove!
Reply from Jeanette McConnochie, Client Relations Assistant at Beechwood GroveThank you for your kind words, we'll be sure to pass them on to the team
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Review of

Hastings Court

from Oliver E (Friend of Resident) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Turned up today to visit my friend who is a resident at the home. I was welcomed to the home by the reception team who offered refreshments on my arrival.
My friend then got brought down to me in the bistro area where we were both invited to join in with the quiz which was about to start in an adjoining
room.
To my amazement the quiz was really good fun and all the residents there were obviously having a really good afternoon and were waited on with nothing being too much trouble.
I then took my friend back up to his room which was a lovely room nice, bright, clean and fresh. Every member of staff who we passed in the corridor said hello and we were again asked if I would like any drinks or snacks from a lady with a really impressive tea trolly.
The visit to this home completely astonished me and my opinions on the card home industry.
Absolutely amazing place.
Reply from Kaye Giles, Registered Manager at Hastings CourtThank you for taking the time to leave this review - it's very much appreciated.
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Review of

Hastings Court

from Azaria R (Friend of Resident) published on 17 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Polite and warm welcome.
Friendly staff.
Clean and tidy.
Latte and snacks very nice.
Reply from Kaye Giles, Registered Manager at Hastings CourtThank you for taking the time to leave this review - it is very much appreciated.
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Review of

Hastings Court

from Maureen M (Wife of Resident) published on 17 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience has been totally positive. Staff to staff-to-resident ratio is high. There is a great diversity of carers who all show kindness, love and interest. The food is homemade and excellent. The nursing staff are knowledgeable and experienced. The administration is not complicated, and it is
clear. The entertainment is relevant to the residents.
Reply from Kaye Giles, Registered Manager at Hastings CourtThank you for taking the time to leave this review - it is very much appreciated.
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Review of

Hastings Court

from K B (Daughter of Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father is a resident at Hastings Court. I have always been a bit dubious of care homes as they often have a bad reputation. However, Hastings Court far from exceeded our expectations!! I wouldn't really call it a care home, more of a hotel. Plush with extremely friendly and helpful staff who can't
do enough for their residents and visitors.
My father settled in extremely well and with all of the entertainment and activities on offer he often doesn't want to leave for a day out or is keen to get back when he does.
I can't recommend this care home enough. One which has won many awards and now I understand why.
It's never an easy decision to make when you decide a care home is needed for a relative but Hastings Court goes above and beyond on a daily basis and we are happy we chose well.
Reply from Kaye Giles, Registered Manager at Hastings CourtThank you for taking the time to leave this review - it is very much appreciated.
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Review of

Beechwood Grove

from Sylvia M (Sister of Resident) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was made to feel so welcome the minute I walked in the door.
A lovely lady on the desk asked another member of staff to take me upstairs to visit my sister.
Beechwood is a beautiful clean and very friendly place, all the staff were so lovely and helpful and answered all questions to relieve any worries
I had.
Reply from Kirsty Farmer, Client Relations Manager at Beechwood GroveThank you Sylvia, for your kind words about the team at Beechwood Grove, I will be sure to pass them on to them all.
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Review of

Hastings Court

from L B (Daughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home. I highly recommend. My mum has been a resident at Hastings Court for a year and a half now. During this time, all of the staff have gone above and beyond with all aspects of her care. She is treated with respect and dignity at all times, and nothing is too much trouble.
The entertainment
is superb, and a lot of effort goes into making each day a happy one from the lifestyles team.
The manager and maintenance team have made sure that my mum's room is a home from home, which is lovely and much appreciated. I am made to feel very welcome with every visit I make to see my mum and by all the staff! Thank you!
Reply from Kaye Giles, Registered Manager at Hastings CourtThank you for taking the time to leave this review. It's very much appreciated by us all.
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Review of

Beechwood Grove

from Dorothy R (Sister of Resident) published on 8 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The wonderful staff at Beechwood Grove Care Home never ceased to amaze me!! Who would have thought about a garden party to celebrate an author. Well! one was held there at the end of July in their lovely gardens, the residents looking splendid in their summer hats, and staff dressed as Georgian ladies,
we were also treated, whilst dining, to a demonstration of a musical show of elegant ladies and gent, to dances in the fashion of the era, in their beautiful dresses, they performed - gavattes-dances and other types of dances of the time, that were favoured in Bath at the time that the author resided there. The "troupe" invite others in the audience to join in, of which I was one!! all great fun, which was given to us all, with admiration to the staff - for a most enjoyable afternoon.
Reply from Jeanette McConnochie, Client Relations Assistant at Beechwood GroveThank you for your lovely review, it was a truly memorable day for everyone and we all thoroughly enjoyed it too
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Review of

Beechwood Grove

from Clare W (Daughter of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we contacted one staff member in particular at Beechwood Care Home, we knew it was the right place for Mum, who has Alzheimer's. The warmth, happiness, and genuine care from staff stood out immediately.
The move-in process was seamless, and the team was incredibly supportive during
what could have been a very emotional day. Mum settled in quickly, formed lovely friendships, and takes part in all the amazing activities, including fun trips out. Seeing her smile in the regular social media updates brings us such joy.
The home is spotless, the food is excellent, and Mum always looks well cared for and happy - she even enjoys a G&T in the evenings! Alzheimer's is a cruel disease, but Mum now has quality of life, and we have peace of mind. Beechwood Care Home is exceptional, and we couldn't recommend it more.
Reply from Kirsty Farmer, Client Relations Manager at Beechwood GroveThank you for your lovely review of Beechwood Grove. We better make sure the G&T's keep flowing!
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Review of

Hastings Court

from Kay C (Friend of Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every week I visit 4 different friends at Hastings Court.
I am very pleased to say that they are all very happy with the food, entertainment and staff.
Thank you so much for all your time and effort to making sure that my friends are enjoying life.
Reply from Kaye Giles, Registered Manager at Hastings CourtThank you for taking the time to leave this review. It is very much appreciated.
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Awards / Recognitions (17)

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