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Care Homes Owned by Oakland Care in East Sussex

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Oakland Care in East Sussex

Only the locations & reviews in East Sussex for Oakland Care are showing below.

View the details of all 12 locations (with 827 reviews) owned by Oakland Care

Oakland Care Locations in East Sussex (2)

 - Browse 2 Care Homes owned by Oakland Care in East Sussex
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Beechwood Grove
44-48 East Dean Road, Eastbourne BN20 8EH 
Top 20 carehome award certificate
9.9 91 reviews
Beechwood Grove, Eastbourne, East Sussex
Top 20 carehome award certificate
"Mum, who lives with dementia, moved into Beechwood Grove in August 2025. The home is unlike any other that we visited. It is more like a…"   Read all 91 reviews
  • from £1,600 / week
  • 61 Rooms
Location Type Care Home

Beechwood Grove is a purpose-built care home offering the highest quality residential, nursing, dementia and respite care in a five-star setting. Beechwood Grove has 60 individual en-suite rooms ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hastings Court
314 The Ridge, Hastings TN34 2RA 
9.8 171 reviews
Hastings Court, Hastings, East Sussex
"I can honestly say we've been really happy with Hastings Court. From the start, the team made us feel welcome. We had a tour with the…"   Read all 171 reviews
  • from £1,550 / week
  • 80 Rooms
Location Type Care Home

Hastings Court is a purpose-built care home offering the highest standards of residential, nursing, memory and respite care in a homely and comfortable setting. Hastings Court care home has 80 ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Oakland Care Reviews in East Sussex (262)

9.7

Oakland Care has a Group Review Score of 9.7 (9.715) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Oakland Care must have a Review Score.

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Review of

Hastings Court

from Andy W (Grandson of Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can honestly say we've been really happy with Hastings Court.
From the start, the team made us feel welcome. We had a tour with the Customer Relations Manager Sara who was very patient with us, answered all our questions, and clearly knew the residents and staff really well, which gave us a lot of
confidence.
The home itself has a warm, friendly feel to it rather than being clinical. It's always clean and well kept, and there's a nice atmosphere when you walk in. My grandparent has settled in well and seems genuinely happy, which is the most important thing for us as a family.
We've been really impressed with the activities on offer - there always seems to be something going on to keep everyone engaged - and the food has been great too, which makes a big difference day to day.
It's also reassuring to know that the home provides both residential and nursing care which most of the other homes we viewed didn't have Nursing care.
Reply from Sara Baldock-Apps, Client Relations Manager at Hastings CourtThank you for taking the time to leave this review, it's very much appreciated.
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Review of

Hastings Court

from G B (Friend of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Went to visit my friend who was in for respite. I was so pleased at how happy he was with his care. The home was spotlessly clean, and staff was friendly and caring.
Reply from Kaye Giles, Registered Manager at Hastings CourtThank you for your review, it's very much appreciated.
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Review of

Hastings Court

from D B (Friend of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited a friend at Hastings Court and wouldn't hesitate to recommend Hastings Court.
Reply from Kaye Giles, Registered Manager at Hastings CourtThank you for your review, it's very much appreciated.
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Review of

Beechwood Grove

from Louise S (Daughter of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum, who lives with dementia, moved into Beechwood Grove in August 2025.
The home is unlike any other that we visited. It is more like a hotel than a care home. The decor and furnishings are very relaxing and welcoming.
The food is excellent, Mum has put on weight and as well as the 3 meals a day,
The Bistro is always available with refreshments for residents and visitors alike.
The activities are second to none- not just a boring round of quizzes everyday, but baking, arts and crafts, musicians, dancers, people giving talks, the Beechwood Olympics was the noisiest event I have witnessed with residents joyfully winning medals for curling, darts, and basketball hoops. There are games and puzzles as well as word games played. Also quiet events like Knit and Natter.
What makes this place so special however, is the staff. No words can describe how great they all are, from housekeeping, activities, care, and admin. Nothing is too much trouble. I am so glad Mum is here.
Reply from Jeanette McConnochie, Client Relations Assistant at Beechwood GroveThank you so much for such a fabulous review. Our team enjoy making a difference to each day and we love feeling part of one big family.
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Review of

Hastings Court

from Christopher C (Brother of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has dementia and has been looked after in Hastings Court for over 3 years. He has always received wonderful care here from here from the very beginning. Every time I come to say I'm planning to come, I immediately get the sense that the first person I speak to knows him & welcomes my visit
together with my wife. On his floor, I always ask how he is both physically & mentally & know immediately that they are not only looking after him but care for him as a person. They are all simply marvellous & provide him with great comfort.
Reply from Sara Baldock-Apps, Client Relations Manager at Hastings CourtThank you for taking the time to leave this review, it's very much appreciated.
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Review of

Beechwood Grove

from Jill P (Wife of Resident) published on 14 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my initial contact and tour, I cannot fault every one of the staff I cam into contact with. Nothing was too much trouble and I knew my husband was in excellent care, which put my mind at rest after he had a bad fall and needed respite and nursing care after leaving hospital. Very grateful to everyone
and would definitely recommend Beechwood Grove, and would not hesitate to use them again if necessary.
Reply from Jeanette McConnochie, Client Relations Assistant at Beechwood GroveThank you for taking the time to share your review and for the wonderful and kind words. We are so happy you had a good experience with us.
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Review of

Beechwood Grove

from Colette D (Daughter of Resident) published on 9 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident here for a month now. Beechwood is a wonderful place - has a happy feel to it. Every member of staff is polite, happy, helpful and respectful. My mum feels very content and well-looked after. It is a light and airy home. The food is good. I honestly can't find a single fault
with it. Would definately recommend to anyone.
Reply from Jeanette McConnochie, Client Relations Assistant at Beechwood GroveThank you so much for your wonderful review, we will keep up the excellent work
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Review of

Beechwood Grove

from J W (Resident) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I took delivery of a mobility scooter recently, and the whole ethos of the care home itself. Help, support, and interest from every department. Maintenance helped confirm how to use it and enabled storage. The dining room and kitchen staff held back my delayed lunch. All other staff showed interest
and encouragement. Just like a family which is so appreciated, when decisions have to be made, it instils confidence.
Reply from Jeanette McConnochie, Client Relations Assistant at Beechwood GroveThank you for your lovely review, we are always interested and so happy to help in anyway, I'm glad we feel like family.
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Review of

Hastings Court

from J T (Wife of Resident) published on 25 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was necessary for my husband to have some respite care. He wasn't keen to go into care - even for a short while. However, having spent 2 weeks at Hastings Court, he is a complete convert. He was treated exceptionally well by all. The manager is outstanding and clearly ensures that her staff are well
trained.
There is such a warm and friendly atmosphere. Unfortunately, he wasn't able to enjoy the food, but what I saw during my visit looked fresh and appetising.
Well done, Hastings Court.
Reply from Sara Baldock-Apps, Client Relations Manager at Hastings CourtThank you for taking the time to leave this review, it's very much appreciated.
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Review of

Beechwood Grove

from Ann N (Daughter-in-law of Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Beechwood Grove were caring, helpful and understanding. Great respect was given to my Mother-in-law. Everyone was kind and that extended to us our questions and concerns were listened to and they supported us through the whole process of getting M.I.L settled.
Reply from Kirsty Farmer, Client Relations Manager at Beechwood GroveThank you for your kind words about the team at Beechwood Grove.
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Review of

Hastings Court

from Bridget B (Daughter of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the second time my mum has stayed at Hastings Court for respite. Mum was happy and socialised with other clients, and engaged in the activities which are appropriate for her age. Food and hygiene was of top hotel standards. All care was given by warm, friendly staff. It was good to know Mum
was in a safe and homely environment.
Reply from Kaye Giles, Registered Manager at Hastings CourtThank you for taking the time to leave this review, it's very much appreciated.
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Review of

Hastings Court

from Stevie B (Son of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
I want to be clear: this isn't about every carer at Hastings Court. Some genuinely try. The real problem is the management, who run this place like a business first, with care coming a distant second. My father's experience exposed serious failings - inconsistent basic care, poor monitoring, long waits
for help, and constant contradictions when we raised concerns. As soon as his needs became slightly more complex, the tone changed and it felt like they wanted him gone rather than supported.


What's even more concerning is their online behavior: I tried sharing honest feedback on a social media platform, but Hastings Court deletes negative comments and reviews, giving families a false sense of security. The glossy marketing hides a very different reality.


If you're considering this home, look beyond the curated image - our family's experience was deeply distressing, cumulated into a safeguarding case with the LA which is documented with the CQC.


I wouldn't want anyone else to go through the same,

Reply from Kaye Giles, Registered Manager at Hastings CourtThank you for the review of your fathers respite stay. All feedback is appreciated and helps to support ongoing service development.
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Review of

Hastings Court

from D S (Granddaughter of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Grandma regularly visits Hastings Court for respite. We always receive a warm welcome and the staff always go above and beyond to make her feel at home. We would highly recommend Hastings Court to friends and family.
Reply from Sara Baldock-Apps, Client Relations Manager at Hastings CourtThank you for taking the time to leave this review, it is very much appreciated.
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Review of

Hastings Court

from Andrew S (Nephew of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hastings Court, provided to my Auntie, Anastasia, the best and friendliest care possible over a sadly, too short but very difficult time! I cannot recommend this nursing home highly enough. I could go on but it is honestly unnecessary, Hastings court are first class in every department!
Reply from Kaye Giles, Registered Manager at Hastings CourtThank you for taking the time to leave this review. It is very much appreciated.
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Review of

Beechwood Grove

from Sarah S (Daughter of Resident) published on 11 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Walking into Beechwood Grove is like walking into a friends house, you are welcomed with a friendly greeting and a smile from everyone you meet regardless of their role in the home. Hot drinks and snacks are available if needed in a sociable meeting area. There are many activities planned for the residents
to suit a wide variety of tastes and needs. The property is brilliantly maintained, regularly redecorated and the staff work tirelessly to keep everything spotless. The home has also adopted many green issues, like solar panels, recently. There are regular opportunities for both the residents and families and friends to attend meetings to find out what has happened and is planned for the future. Truly a great place where my mother is treated extremely well. Well done Beechwood Grove.
Reply from Kirsty Farmer, Client Relations Manager at Beechwood GroveThank you for such a lovely review, I will be sure to pass your comments on to the team.
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Review of

Hastings Court

from Christine D (Niece of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hastings Court was my aunt's final and most definitely the most luxurious home she had. The care, the love, the kindness she received was just superb. As her niece, I was also very well cared for and carers, nurses, everyone were so kind. My only regret was that she wasn't at Hastings Court earlier.
Thank you all so very much.
Reply from Kaye Giles, Registered Manager at Hastings CourtThank you for taking the time to leave this review, it is very much appreciated.
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Review of

Beechwood Grove

from Elaine W (Wife of Resident) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers are always attentive and caring, Always carry out their tasks with care and kindness. Food is really nice. Room is always clean. Patient's needs are always attended to.with care. I am made very welcome when I visit my Husband.
Reply from Jeanette McConnochie, Client Relations Assistant at Beechwood GroveThank you for your very kind words about the team at Beechwood. I will be sure to pass them on.
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Review of

Beechwood Grove

from Margaret F (Friend of Resident) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beechwood Grove Care Home is in a league of its own. From the pleasant welcome area to the staff who care for my friend one has nothing but admiration. All the staff treat her with respect, kindness and understanding. The laundry department is very efficient and, in my experience, no clothes go missing.
The chefs are always happy to receive comments and provide a good variety of menu's. All the management are accessible and willing to answer any questions.
Top marks to Beechwood Grove!
Reply from Jeanette McConnochie, Client Relations Assistant at Beechwood GroveThank you for your kind words, we'll be sure to pass them on to the team
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Review of

Hastings Court

from Oliver E (Friend of Resident) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Turned up today to visit my friend who is a resident at the home. I was welcomed to the home by the reception team who offered refreshments on my arrival.
My friend then got brought down to me in the bistro area where we were both invited to join in with the quiz which was about to start in an adjoining
room.
To my amazement the quiz was really good fun and all the residents there were obviously having a really good afternoon and were waited on with nothing being too much trouble.
I then took my friend back up to his room which was a lovely room nice, bright, clean and fresh. Every member of staff who we passed in the corridor said hello and we were again asked if I would like any drinks or snacks from a lady with a really impressive tea trolly.
The visit to this home completely astonished me and my opinions on the card home industry.
Absolutely amazing place.
Reply from Kaye Giles, Registered Manager at Hastings CourtThank you for taking the time to leave this review - it's very much appreciated.
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Review of

Hastings Court

from Azaria R (Friend of Resident) published on 17 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Polite and warm welcome.
Friendly staff.
Clean and tidy.
Latte and snacks very nice.
Reply from Kaye Giles, Registered Manager at Hastings CourtThank you for taking the time to leave this review - it is very much appreciated.
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Awards / Recognitions (17)

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