Care Homes Owned by Oakland Care in East Sussex

My precious mum was sadly failed by the care home that she had been in for two years. She ended up in A+E with broken ribs having had the last fall of 26 in one year! The consultant has given her up to 3 months to live. She has no communication skills because she has end stage dementia. On being discharged from hospital she is now in a nursing home getting the care that she rightly deserves. This place puts the previous home to shame in every aspect of what it is to be a 'CARE' home. The staff are extraordinary in their kindness and humanity. They work together like a large extended family. I can't praise this place enough.

Beechwood Grove is excellent, providing a very homely environment for my elderly Aunt. You can see all the staff care, and you can feel it, by their interaction with residents, visitors and colleagues. From every angle within the Care Home there is a beautiful view of the South Downs, rooms are spacious and well-furnished and the variety and quality of food is excellent. Their activity programme is fantastic and my aunt has no reservations in either joining in, or sitting quietly among the group. Nothing is too much trouble and my Aunt is very well-cared for, and within one week is relaxed, comfortable and happy. And as family, we thank you, all of you.

I have just returned from a forum for family and friends of residents of Beechwood Grove, and never cease to be surprised how their wonderful staff, besides giving their residents, care and comfort, find "ever changeing" ways of making life interesting and fun. A short while ago I visited to find myself among preparations for a "photo shoot" the place was "humming" with activity, gentlemen looking "sauve" and ladies being "coiffed"" and delving into the "extras" box, full of silk scarves, bows, tiaras earings etc. The idea was to photo those who wished, to picture with them in a setting of work that they had undertaken for most of their lives..ie. Design, health service, music etc. I watched a lady resident in the Hairdressing Salon, deftly handleing a hair dryer & brush whilst being photoed, all great fun. This week its Tennis & Football. Surprisingly, well attended.

After an exploratory visit to Beechwood Grove because of failing mobility and severe back pain I decided to take a 4 week respite break. This was organised at very short notice, but the management were incredibly helpful and supportive, even providing a wheelchair taxi at the last minute to help with my admission. The home runs like one big extended family and the care is provided in a very kind yet professional manner. Moving away from home isn't easy, but the entire team have worked tirelessly to make me feel welcome and safe, and to offer support whenever I needed it.

Overall the care home offers everything I could want for mum. It's certainly within the top 3 care homes in the area, and while the other two are significantly larger, they lose the personalised, family feel that Beechwood Grove captures. There is very little staff turnover, which is essential for the memory floor and reflects how staff members are treated and acknowledged for their care and hard work ethics. Everyone is charming and welcoming to visitors, from the front reception, chefs, housekeepers, management and the staff directly involved in mum's care. The care home manager has a fun playful side but also listens well to any concerns that may arise or suggestions for improvements that could be considered. Again, unlike other care homes BG''schedule of daily activities is varied and all residents are encouraged to participate. BG is more similar to a 5* hotel, and does not have the pungent smells so ofter associated with care homes. I'm happy to recommend.

My mother has received really excellent care and support since she arrived in Beechwood Grove in March, and particularly during her recent illness. The kindness of the staff and their timely medical interventions have made all the difference to her ongoing health and recovery. Mum says 'I feel cared for and safe here', and that means the world to us as a family. Thank you Beechwood Grove.

My family and I am very happy with the level of care my father receives in the dementia floor at Beechwood Grove. Without exception, all staff are kind and considerate, cheerful with a good sense of humour. The home feels buzzy and friendly. The communication, both internally within the home and to the relevant family members, is also excellent. We feel our loved family member is in good hands. The meals are thoughtful and beautifully prepared. We feel very lucky that our father is at Beechwood Grove.

Truly amazing, both female and male staff. I genuinly recommend this lovely home for anyone. Staff are very friendly and well experienced.

It took mum a short while to settle, but with the help and support from everyone at the home, mum is more settled. The staff, including receptionists, entertainment staff, managers and carers, have gotten to know all the residents and they are all treated with respect, dignity, kindness and patience. The home is spotlessly clean and well-maintained. Communication with family is good, we are kept informed, and I feel able to ask any questions. Thanks for the compassion you show every day.

We find the staff on Sunflower very compassionate and caring. There are lots of activities on offer every day to stimulate the residents. I can rest knowing my mother is safe and respected.

My mother's health has significantly improved with the care Hastings Court have provided her.

I visited Hastings Court to see my partners Nana. It was honestly such a welcoming, clean and relaxing environment. It's truly the best care home I have ever visited and to me it felt more like a home away from home for the residents as opposed to a care home! I particularly loved how there is always activities going to keep residents occupied and happy but they're not the sort of activities you'd find normally at a care home, they have live singers and Quizzes and so much more- it's truly amazing! I also love how if the residents don't want to partake in the activities they don't have to! As well as all of the above, I loved the entrance area that mimics a bistro- it's lovely for residents to sit there but also a lovely setting for family and friends to spend time with their loved ones that brings back a feeling of normality to what can sometimes be a really difficult adjustment for all involved.

Dad has been a resident on the Nursing Floor at Beechwood Grove since December 2024. Sadly he is now unable to take part in all the lovely activities but he is very well cared for by all the wonderful staff. From the moment you walk through the main entrance the receptionists, the Management, Admin team, Carers, Lifestyle Team, Maintenance staff and Cleaners are all very warm and welcoming. It is lovely to chat to the residents in the Bistro on arrival. My sister and I are really very happy with the care Dad receives and we are so glad we found this home and would highly recommend Beechwood Grove. Thank you to you all.

It's also reassuring to know that the home provides both residential and nursing care which most of the other homes we viewed didn't have Nursing care.

Went to visit my friend who was in for respite. I was so pleased at how happy he was with his care. The home was spotlessly clean, and staff was friendly and caring.

Visited a friend at Hastings Court and wouldn't hesitate to recommend Hastings Court.

What makes this place so special however, is the staff. No words can describe how great they all are, from housekeeping, activities, care, and admin. Nothing is too much trouble. I am so glad Mum is here.

My brother has dementia and has been looked after in Hastings Court for over 3 years. He has always received wonderful care here from here from the very beginning. Every time I come to say I'm planning to come, I immediately get the sense that the first person I speak to knows him & welcomes my visit together with my wife. On his floor, I always ask how he is both physically & mentally & know immediately that they are not only looking after him but care for him as a person. They are all simply marvellous & provide him with great comfort.

From my initial contact and tour, I cannot fault every one of the staff I cam into contact with. Nothing was too much trouble and I knew my husband was in excellent care, which put my mind at rest after he had a bad fall and needed respite and nursing care after leaving hospital. Very grateful to everyone and would definitely recommend Beechwood Grove, and would not hesitate to use them again if necessary.

My mum has been a resident here for a month now. Beechwood is a wonderful place - has a happy feel to it. Every member of staff is polite, happy, helpful and respectful. My mum feels very content and well-looked after. It is a light and airy home. The food is good. I honestly can't find a single fault with it. Would definately recommend to anyone.