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Care Home Owned by The Granville Care Home Ltd in Bristol

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8.5 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by The Granville Care Home Ltd in Bristol

Only the locations & reviews in Bristol for The Granville Care Home Ltd are showing below.

View the details of all 2 locations (with 14 reviews) owned by The Granville Care Home Ltd

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The Granville Care Home Ltd Locations in Bristol (1)

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The Granville Care Home Ltd Reviews in Bristol (11)

8.5

The Granville Care Home Ltd has a Group Review Score of 8.5 (8.458) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Granville Care Home Ltd must have a Review Score.

Overall Experience
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Review of

Granville Lodge

from Barry H (Son-in-law of Resident) published on 1 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everything and everyone in this care home are absolutely fantastic. My mother in law is always well looked after and needs for nothing. All the staff are absolutely brilliant and fully focus on residents health and wellbeing. Jo and myself personally want to thank you all for all you hard work. And
not forgetting about the gorgeous Pearl, we love you Pearl, Barry and Jo. X x
Reply from Olivia Butler, Manager at Granville LodgeThank you for your lovely words, we love having you both and Reggie in to visit!
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Review of

Granville Lodge

from A R (Daughter of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been at Granville Lodge for 5 years and really enjoys her time here. We both find the staff to be helpful, kind and very professional.
I have had a lot of contact with both reception, Managers and nursing staff and find them all very commutative and approachable. They care greatly for the
residents and each other and there is a great sense of togetherness within the home.
The home has a lovely garden and good facilities for the residents, meal times are sociable and there is always something they can be interacting in.
I can't stress how good their communication is and they are always there to help. I feel Granville Lodge is a nice environment for my Mum and would recommend.
Reply from Oomar Suhootoorah, Manager at Granville LodgeThank you for your kind words. Mum truly enjoys her time here and consistently brings joy to the whole team!
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Review of

Granville Lodge

from Stephen M (Friend of Resident) published on 14 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I make a weekly visit to a resident of Granville Lodge and always find the staff to be friendly and helpful. There is a pleasant atmosphere in the home with rooms well decorated and pleasing pictures and artwork in corridors and communal areas.
The staff makes every effort to meet the needs and wishes
of the resident. A wide variety of activities and entertainment is available but no undue pressure is put on the resident to take part.
The resident enjoys a local trip out in a wheelchair when I visit. This would not be possible without the uncomplaining help of care staff in getting her ready to go out.
Reply from Olivia Butler, Manager at Granville LodgeThank you for your feedback and kind words. The care team love to see our residents get out and about!
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Review of

Granville Lodge

from Emil A (Friend of Resident) published on 13 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers in this place are really very helpful, they are taking care of my friend like he is a member of their own family, can't thank them enough. My friend is having really quality time. He used to live alone, but it was a big challenge for him since he has moved to Granville, he is having the proper
care he needs in a friendly and efficient way.
Reply from Oomar Suhootoorah, Manager at Granville LodgeThank you for your kind words. We are very thankful that your friend is proud to call this place his home.
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Review of

Granville Lodge

from Julie S (Daughter of Resident) published on 26 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Granville Lodge for over two years now and the care she recieves is excellent. Granville Lodge offers a safe and nurturing environment that has allowed my mum to thrive. The staff are kind and considerate and always treat my mum with respect. My mum is valued and seen
for the amazing person she is.
Reply from Rad Seehootoorah, Director at Granville LodgeThank you for your review, we are so glad your Mum feels seen and it is exactly what we would hope to achieve for all our residents.
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Review of

Granville Lodge

from Annette F (Daughter of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Granville Lodge for over 2years now.
She has vascular dementia and some days needs a lot more help/care than other days. At Granville she has been encouraged to socialise and now interacts with staff and residents.
Mum really enjoys all the musical activities.
I am
really happy with mums care and have only praise for all the lovely friendly staff..
Reply from Olivia Butler, Manager at Granville LodgeThank you for your kind words. Your continued support for the team at Granville is ever so appreciated and we continue to strive to do our best by our residents.
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Review of

Granville Lodge

from Beverley W (Daughter of Resident) published on 20 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the start one member of staff in particular and his team kept us fully informed of dad's well-being . My dad was there for 14 weeks receiving end of life care. The staff made his last weeks as comfortable as possible and made it more bearable for us by removing as much stress from us as possible
and always keeping us upto date. It was particularly comforting for us to know dad was in a safe and caring environment. I would definitely recommend granville lodge.
Reply from Zoe Young, Home Administrator at Granville LodgeThank you for your lovely words. It is always our intention to provide the best support we can and this not only extends to our service users, but to their family and friends as well, it was a pleasure getting to know you all, and our love and best wishes are with you. The team at Granville Lodge.
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Review of

Granville Lodge

from Brenda M (Daughter of Resident) published on 2 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went into Granville 2016. She had dementia and could be very challenging for staff at times testing their patience and understanding. Some staff managed to form special bonds with mum managing her better. Communication was exceptional whatever problem arose they always called or explained what was
happening. The home was always kept very clean and tidy. When we did have the odd problem it was rectified quickly. Sadly mum passed away at Granville in April, not due to the virus thankfully. It was so heartbreaking that we couldn’t be with her, we were kept informed on a daily basis during her final weeks. I was able to help out sometimes so was able to see how the staff dealt with everyone and it was always with care and compassion. I can never thank the staff on the Kingfisher Unit enough for keeping mum safe and happy throughout her time with them. It might not be the best-looking home but don’t be misled by looks they are all dedicated and caring to all their patients.
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Review of

Granville Lodge

from Sue A (Daughter of Resident) published on 7 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care. Wonderful staff. Very clean. Could not have wished for my mum to be in a better place.
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Review of

Granville Lodge

from David S (Son of Resident) published on 2 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has severe dementia and her previous care home was lovely but not equipped to look after someone in her condition. She is very well looked after at Granville Lodge - they keep us informed, take great care of her, show affection and interest and do all the physical care which would be beyond
me. I've never had to worry about what goes on or how she's keeping. The staff are brilliant. Facilities are modern, the place is clean, the atmosphere is cheerful, we feel Mum is in safe hands, whatever the future holds.
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Review of

Granville Lodge

from Glenys T (Sister of Resident) published on 15 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have seen a remarkable difference in the home, manager and staff very friendly and the staff seem very caring. I sometimes feel the residents could do a bit more singing but on the whole getting a very good home.
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Awards / Recognitions (0)

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