Bloomcare in Merseyside | 4 Care Homes

Review of
Acacia Court
from Darren M (Son of Resident) published on 28 January 2026 Submitted via Postal Card • Report

Overall Experience

Friendly and efficient staff. Always happy and contentious. Good food choices. Most types of care are catered for. Good management. Would recommend to anybody or family who requires care for a relative.

Reply from Lyndsey Rafferty, Home Manager at Acacia CourtThank you for your lovely feedback. We're so pleased you're happy with our team, care, and facilities, and we really appreciate your recommendation. Thank you.

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Review of
Acacia Court
from J M (Daughter-in-law of Resident) published on 28 January 2026 Submitted via Postal Card • Report

Overall Experience

The staff are always very friendly, helpful and welcoming. They display excellent attitudes towards the residents and are always caring.

Reply from Lyndsey Rafferty, Home Manager at Acacia CourtWe're very pleased to hear such positive comments about our staff's friendliness, professionalism, and care for residents. Thanks so much.

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Review of
Hampton Court
from Gladys E (Resident) published on 21 January 2026 Submitted via Postal Card • Report

Overall Experience

All care very good.

Reply from Donna Sumner, Home Manager at Hampton CourtThank you for your review Gladys, much appreciated!

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Review of
Hampton Court
from B C (Next of Kin) published on 15 January 2026 Submitted via Website • Report

Overall Experience

We can't thank the team enough for the outstanding care and kindness shown at this care home. A very special thank you to Rachel and Lexi, who went above and beyond in every possible way. Their compassion, patience, and genuine warmth made such a difference, not only to our loved one but to our whole

family.

Rachel and Lexi treated everyone with dignity and respect, always taking the time to listen and reassure us. It was clear that this is more than just a job to them - they truly care. Knowing our loved one was in such capable and loving hands gave us complete peace of mind.

An exceptional care home with exceptional people. We will always be grateful.

Reply from Donna Sumner, Home Manager at Hampton CourtThank you for taking the time to share such kind words about the care and support you and your loved one received.
Rachel and Lexi will be truly touched to know their compassion, patience and warmth made such a meaningful difference to your whole family.
Providing families with peace of mind is incredibly important to us, and we're so grateful for your trust. Thank you.

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Review of
Abbotsbury
from Elizabeth D (Wife of Resident) published on 22 December 2025 Submitted via Postal Card • Report

Overall Experience

My husband has been at Abbosbury for 8 months, and he is being looked after very well but he is hard work. He loves the food. I feel happy when I visit the home. We couldn't of picked a better home for him.

Reply from Lyndsey Rafferty, Home Manager at AbbotsburyThank you so much for taking the time to share your experience and that your husband enjoys the food. It means a great deal to know that you feel happy and reassured when you visit. Thank you for your kind words and trust in Abbotsbury.

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Review of
Abbotsbury
from Carol B (Wife of Resident) published on 5 December 2025 Submitted via Postal Card • Report

Overall Experience

I have found the home to be excellent in that my husband has been treated with dignity at all times. The staff are excellent, as is the management. The overall manager couldn't have been more approachable and helpful if I have had any questions. I have been very courteously treated when I have visited

my husband, which has been frequently.

Reply from Lyndsey Rafferty, Home Manager at AbbotsburyWe're truly pleased to hear that your husband has been treated with dignity and respect throughout his time with us - that's at the heart of everything we aim to do. We will make sure your kind words are shared with the whole team. Thank you.

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Review of
Acacia Court
from Cathy K (Daughter of Resident) published on 1 December 2025 Submitted via Postal Card • Report

Overall Experience

Mum has had outstanding care from all the staff including cleaners, catering, carers (day and night shift) and managers while she has been unwell with flu. Mum required an A&E dash but was brought home by family the same late evening to wonderful staff who were genuinely concerned and made mum comfortable.

Mum had to stay in her room for a week and was looked after to the highest standard. The family thank everyone.

Reply from Lyndsey Rafferty, General Manager at Acacia CourtThank you so much for your kind words and for taking the time to share this review. We're especially glad the team was able to support your mum so well after her A&E visit, and that she felt comfortable and cared for. I'll make sure your thanks are shared with the whole team. Thank you

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Review of
Hampton Court
from Sue P (Daughter of Resident) published on 26 November 2025 Submitted via Postal Card • Report

Overall Experience

Mum is very happy and settled. Have good communication for both mum and aunty. Always made to feel welcome. Think the staff should be on more money for the work they do.

Reply from Donna Sumner, Deputy Manager at Hampton CourtThank you so much for your lovely review. We're really pleased to hear that your mum is very happy and settled - that means a great deal to all of us. Thank you

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Review of
Abbotsbury
from P M (Brother-in-law of Resident) published on 24 November 2025 Submitted via Postal Card • Report

Overall Experience

Very polite and helpful staff. Always clean and tidy conditions.

Reply from Lyndsey Rafferty, Home Manager at AbbotsburyThanks so much for your lovely review! We're really glad you found the team polite and helpful. Thank you so much.

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Review of
Abbotsbury
from Margaret M (Sister-in-law of Resident) published on 24 November 2025 Submitted via Postal Card • Report

Overall Experience

Delighted with everyone and everything at Abbotsbury. Staff are professionals, courteous, kind and approachable. The changes made are wonderful. The dining room looks fabulous. Each member of staff are wonderful, I couldn't name any in particular, the chef is very kind. As all staff go over and above,

makes or visits to our relative much easier and a more enjoyable experience. All angels.

Reply from Lyndsey Rafferty, General Manager at AbbotsburyWe are absolutely delighted to hear that you and your family have had such positive experiences at Abbotsbury. Our team works hard to create a welcoming, supportive environment, and it means a great deal to know that their professionalism, kindness and approachability have made a difference to your visits. We look forward to continuing to support you and your relative.

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Review of
Abbotsbury
from Stanley G (Partner of Resident) published on 6 November 2025 Submitted via Postal Card • Report

Overall Experience

All the staff at Abbotsbury Care are very caring, even to me, and I'm only a visitor. My partner is always treated with respect at all times. At first, she found it hard to settle, but with all the staff's help, it was soon sorted, and now she gets involved with activities.
She has a lovely bedroom

with good views, and the home is always spotlessly clean and warm. I recommend the home to anybody with welfare needs.

Reply from Lyndsey Rafferty, General Manager at AbbotsburyThank you so much for your lovely feedback. We're delighted to hear that you always feel welcome when visiting and that your partner has settled in well. We take great pride in keeping Abbotsbury a warm, caring, and respectful home for everyone. We truly appreciate you taking the time to share your experience. Thank you!

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Review of
Acacia Court
from J L (Daughter of Resident) published on 3 November 2025 Submitted via Website • Report

Overall Experience

My husband and myself live aboard but visit my mum who lives in Southport every year .
On my visit in the summer this year mum had declined in health and got diagnosed with dementia. The doctor advise for mum to go into care asap. My brother who lives Southport searched care homes for mum to go

into and found excellent reviews on acacia court. I have now been back to visit mum in October for her birthday and is now a resident at Acacia court. We found the manager Lyndsey so lovely so helpful
A special thankyou to Donna the care worker such a lovely person. I am pleased mum is now in a good secure clean environment. Thank you

Reply from Lyndsey Rafferty, General Manager at Acacia CourtWe're so pleased to hear that your mum has settled in well at Acacia Court and that you and your family feel reassured about her care. It's lovely to know we have made such a positive impression - we'll be sure to share your appreciation with the team. Thank you

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Review of
Acacia Court
from Gary L (Son of Resident) published on 1 November 2025 Submitted via Website • Report

Overall Experience

My mum in law is knew and has settled in and been treated well
Staff have been very helpful.
The hard part is that my mother keeps saying she is not getting food or drinks, but obviously from our visits this is not the case. The carers are so helpful

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Review of
Abbotsbury
from Richard W (Husband of Resident) published on 30 September 2025 Submitted via Postal Card • Report

Overall Experience

I just wanted to share my experience of Abbotsbury Care Home, Southport, where my wife is staying. It has been a very positive experience. The staff are lovely, kind, friendly and always happy to help. It is clear they really care about the residents, not just in a professional way, but in a genuinely

warm and personal way. It's such a relief knowing my wife is in good hands. The home is clean, cosy and doesn't feel clinical. The communication with the staff has been great, always happy to answer questions and provide updates. I would definitely recommend Abbotsbury to anyone looking for a safe and caring place for a loved one. It has made a big difference to our family.

Reply from Lyndsey Rafferty, General Manager at AbbotsburyThank you so much for sharing your experience of Abbotsbury Care Home. We're delighted to hear that your wife has settled in well and that you've felt reassured by the care she is receiving. Our team takes great pride in creating a welcoming, family-like environment where residents are supported not only with their needs but also with genuine kindness and warmth. Thank you again for your recommendation - it means a great deal to us.

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Review of
Acacia Court
from Ruth A (Daughter of Resident) published on 1 September 2025 Submitted via Website • Report

Overall Experience

Since arriving at Acacia Court in late December 2024, my elderly mum has flourished and honestly looks years younger. She has been in ill health for years and came to the home permanently after a particularly long stay in Hospital and honestly the improvement is staggering. She was unable to walk or

stand up - she is now shuffling about the place with her walker again. She was unable to do anything except sit and doze, she's now back reading countless books, doing her puzzles, taking an interest in life again and knitting and crocheting for the Annual Summer Fair! Its all testament to the lovely care environment she is in. The staff are all positive, proactive, and friendly and they care about their residents. She is extremely well looked after, is 'fed and watered' with a huge variety of meals. Her meds are issued properly; hygiene, health and general wellbeing monitored too. I cannot praise the management and staff enough and would highly recommend this home to people considering.

Reply from Lyndsey Rafferty, General Manager at Acacia CourtThank you so much for taking the time to share such a thoughtful and uplifting review. We are absolutely delighted with the progress your mum has made since joining us at Acacia Court. It means the world to us to know that she is enjoying her days, regaining her independence, and finding joy in reading, puzzles, and contributing her wonderful knitting and crocheting skills for our events. We are truly grateful for your recommendation and for entrusting us with your mum's care. We will make sure to share your lovely feedback with the whole team - it will mean so much to them.

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Review of
Acacia Court
from D R (Friend of Resident) published on 12 August 2025 Submitted via Postal Card • Report

Overall Experience

Lovely, clean and tidy home. very welcoming staff and surroundings. Visiting a friend's Mum.

Reply from Lyndsey Rafferty, General Manager at Acacia CourtThank you for your review - it means a lot to us. We are always striving to provide a true home-from-home environment for our residents, along with a warm welcome for all our guests and visitors.

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Review of
Acacia Court
from D M (Daughter of Resident) published on 11 August 2025 Submitted via Postal Card • Report

Overall Experience

All staff are positive and proactive. I feel as though the home has a full understanding of mum's care needs.

Reply from Lyndsey Rafferty, General Manager at Acacia CourtThank you so much for your kind words. It means the world to us. We absolutely love looking after all our residents - providing care and kindness every day is truly the best part of what we do. Thank you

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Review of
Rowan Garth Care Village
from J N (Sister of Resident) published on 29 July 2025 Submitted via Postal Card • Report

Overall Experience

Our experience has been really good. My brother seems happy and relaxed he came from another care home this year, but can see a big improvement in him.

Reply from Mary Crossley, General Manager at Rowan Garth Care VillageThank you so much for your kind review. We're delighted to hear that your brother has settled in well. The wellbeing and care of our residents are always our top priority, and it's wonderful to know that this is being felt by families too.

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Review of
Rowan Garth Care Village
from C C (Friend of Resident) published on 23 July 2025 Submitted via Postal Card • Report

Overall Experience

My friend has been well cared for since day 1 of living at Beech House. The staff are caring and treat the residents with kindness and dignity. Regular activities are organised and outing. We are happy for our friend to be at Rowan Garth.

Reply from Mary Crossley, General Manager at Rowan Garth Care VillageThank you for your review. We are so pleased to hear that you are happy with Beech House. Please rest assured that providing the highest standard of care for our residents will always remain our top priority.

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Review of
Abbotsbury
from Myron l (Son-in-law of Resident) published on 11 July 2025 Submitted via Website • Report

Overall Experience

We currently live in Norwich, it is difficult sometimes to work out the travelling time to meet visiting times.

We have got their latter than advertised, the staff could not of been more helpful.

A big thank you to one staff member in particular, and all the other great staff.

Thanks for looking

after our family member.

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Care Homes Owned by Bloomcare in Merseyside

Bloomcare Locations in Merseyside (4)

Bloomcare Reviews in Merseyside (187)

Acacia Court

Acacia Court

Hampton Court

Hampton Court

Abbotsbury

Abbotsbury

Acacia Court

Hampton Court

Abbotsbury

Abbotsbury

Abbotsbury

Acacia Court

Acacia Court

Abbotsbury

Acacia Court

Acacia Court

Acacia Court

Rowan Garth Care Village

Rowan Garth Care Village

Abbotsbury

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