Bloomcare in Merseyside | 4 Care Homes

Review of
Acacia Court
from Ruth A (Daughter of Resident) published on 1 September 2025 Submitted via Website • Report

Overall Experience

Since arriving at Acacia Court in late December 2024, my elderly mum has flourished and honestly looks years younger. She has been in ill health for years and came to the home permanently after a particularly long stay in Hospital and honestly the improvement is staggering. She was unable to walk or

stand up - she is now shuffling about the place with her walker again. She was unable to do anything except sit and doze, she's now back reading countless books, doing her puzzles, taking an interest in life again and knitting and crocheting for the Annual Summer Fair! Its all testament to the lovely care environment she is in. The staff are all positive, proactive, and friendly and they care about their residents. She is extremely well looked after, is 'fed and watered' with a huge variety of meals. Her meds are issued properly; hygiene, health and general wellbeing monitored too. I cannot praise the management and staff enough and would highly recommend this home to people considering.

Reply from Lyndsey Rafferty, General Manager at Acacia Court

Thank you so much for taking the time to share such a thoughtful and uplifting review. We are absolutely delighted with the progress your mum has made since joining us at Acacia Court. It means the world to us to know that she is enjoying her days, regaining her independence, and finding joy in reading, puzzles, and contributing her wonderful knitting and crocheting skills for our events. We are truly grateful for your recommendation and for entrusting us with your mum's care. We will make sure to share your lovely feedback with the whole team - it will mean so much to them.

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Review of
Acacia Court
from D R (Friend of Resident) published on 12 August 2025 Submitted via Postal Card • Report

Overall Experience

Lovely, clean and tidy home. very welcoming staff and surroundings. Visiting a friend's Mum.

Reply from Lyndsey Rafferty, General Manager at Acacia Court

Thank you for your review - it means a lot to us. We are always striving to provide a true home-from-home environment for our residents, along with a warm welcome for all our guests and visitors.

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Review of
Acacia Court
from D M (Daughter of Resident) published on 11 August 2025 Submitted via Postal Card • Report

Overall Experience

All staff are positive and proactive. I feel as though the home has a full understanding of mum's care needs.

Reply from Lyndsey Rafferty, General Manager at Acacia Court

Thank you so much for your kind words. It means the world to us. We absolutely love looking after all our residents - providing care and kindness every day is truly the best part of what we do. Thank you

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Review of
Rowan Garth Care Village
from J N (Sister of Resident) published on 29 July 2025 Submitted via Postal Card • Report

Overall Experience

Our experience has been really good. My brother seems happy and relaxed he came from another care home this year, but can see a big improvement in him.

Reply from Mary Crossley, General Manager at Rowan Garth Care Village

Thank you so much for your kind review. We're delighted to hear that your brother has settled in well. The wellbeing and care of our residents are always our top priority, and it's wonderful to know that this is being felt by families too.

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Review of
Rowan Garth Care Village
from C C (Friend of Resident) published on 23 July 2025 Submitted via Postal Card • Report

Overall Experience

My friend has been well cared for since day 1 of living at Beech House. The staff are caring and treat the residents with kindness and dignity. Regular activities are organised and outing. We are happy for our friend to be at Rowan Garth.

Reply from Mary Crossley, General Manager at Rowan Garth Care Village

Thank you for your review. We are so pleased to hear that you are happy with Beech House. Please rest assured that providing the highest standard of care for our residents will always remain our top priority.

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Review of
Abbotsbury
from Myron l (Son-in-law of Resident) published on 11 July 2025 Submitted via Website • Report

Overall Experience

We currently live in Norwich, it is difficult sometimes to work out the travelling time to meet visiting times.

We have got their latter than advertised, the staff could not of been more helpful.

A big thank you to one staff member in particular, and all the other great staff.

Thanks for looking

after our family member.

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Review of
Acacia Court
from Darren M (Son of Resident) published on 9 July 2025 Submitted via Website • Report

Overall Experience

My mum mum has only been at Acacia Court for 2 weeks, but can see the difference in her already. More like her old self. So far can't praise the staff or the management highly enough. Trust it will continue. Nothing seems to be too much trouble and the staff certainly look like they care about the residents.

Reply from Lyndsey Rafferty, Home Manager at Acacia Court

Thank you for your kind review. The wellbeing and happiness of our residents is always our top priority, and knowing that this comes through in your experience means the world to us. Thank you.

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Review of
Rowan Garth Care Village
from Nicola C (Daughter of Resident) published on 8 July 2025 Submitted via Website • Report

Overall Experience

I would like to say that today was a fun filled day. My mum is in here well looked after she's very happy in there today the staff member who does activities was amazing she entertains the residents as much as she can. She does her job very well . She makes every one so happy and she gets them all

to try and join in with her games and stuff she's great. X

Reply from Mary Crossley, General Manager at Rowan Garth Care Village

Thank you for your review. We're so glad you had a lovely time with us! Looking after our residents is at the heart of everything we do.Thank you.

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Review of
Acacia Court
from K T (Daughter of Resident) published on 3 July 2025 Submitted via Postal Card • Report

Overall Experience

My mum is in her happy place; she is so well looked after. I am putting my name down for 15 years from now. The manager and all the carers are fantastic and make me and others so welcome. Thank you.

Reply from Lyndsey Rafferty, Home Manager at Acacia Court

We thank you so much for your review. We're so glad your mum is in her happy place. It is a real priviledge to look after her, and we are delighted that you've chosen us to care for her. We truly enjoy having her with us. Thank you.

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Review of
Abbotsbury
from Philip M (Brother-in-law of Resident) published on 3 July 2025 Submitted via Postal Card • Report

Overall Experience

Met the manager for the first time recently. She offered a lot of confidence for future care and needs. My sister-in-law has been treated very well by staff.

Reply from Lyndsey Rafferty, Home Manager at Abbotsbury

Thank you for your review. The wellbeing of our residents is our highest priority. We are committed to providing attentive, compassionate care at all times. Thank you

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Review of
Abbotsbury
from Margaret M (Sister-in-law of Resident) published on 2 July 2025 Submitted via Postal Card • Report

Overall Experience

The new manager introduced herself. A very kind, warm, friendly and approachable person informed us of a future coffee morning: how nice. During our visits we've been treated with respect, everyone is very courteous, gentle full of empathy and compassion for the residents, and nothing is too much trouble.

(Not seen activities as visits are only 1 hr). Can't comment on previous, been ages saw her once in over 12 months, can't comment on food (not there at meal times) very happy with care.

Reply from Lyndsey Rafferty, Home Manager at Abbotsbury

Thank you for your review. We take great pride in looking after all our residents, ensuring that all their needs are met in a home-from-home atmosphere. Once again thank you.

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Review of
Acacia Court
from Carol B (Daughter of Resident) published on 16 June 2025 Submitted via Website • Report

Overall Experience

Today Saturday 31st May was a garden party and what a fabulous event it was. Everyone thoroughly enjoyed themselves. The organisation that went into setting up this event by management, carers, kitchen staff, maintenance, church, volunteers was amazing. Gazebos, banners, balloons, games for children

of family, stalls with plants, burgers, coffee, cakes, strawberries and cream, tombolo, raffles and more. Singers that were amazing. My Mum is living and being cared for here and we took her into the fabulously beautiful huge garden to join in this fabulously special day. It truly was beautiful. Thank you to everyone that made this day so special.

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Review of
Acacia Court
from Gerry T (Sister of Resident) published on 22 May 2025 Submitted via Postal Card • Report

Overall Experience

My brother has been staying at Acacia Court for approximately 15 weeks. He's very frail and tends to stay in his room despite the best efforts of the staff! He is very stubborn. Each time we visit, the staff are courteous and friendly. They're so caring with my brother and are happy to help. The food

looks great and he eats everything served. Today is VE Day and there is a tea party following a little entertainment. Acacia Court is very good.

Reply from Lyndsey Rafferty, Home Manager at Acacia Court

Thank you for your kind review.It is our privilege to care for your brother, and rest assured that we remain fully committed to his wellbeing at all times.Thank you again.

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Review of
Acacia Court
from Jill M (Daughter of Resident) published on 9 May 2025 Submitted via Website • Report

Overall Experience

Mum has been living at Acacia Court for just over a year now. Over that time, we've experienced some ups and downs with her health, but thanks to the manager and her wonderful team, Mum has settled in really well.
The staff are always friendly, approachable and willing to answer any questions we have,

offering support whenever we need it. It's so reassuring to be welcomed by a smiling face every time we walk through the door.
A huge thank you to the manager and the whole team for the care, kindness and support you continue to show,
it truly means the world to us.

Reply from Lyndsey Rafferty, Home Manager at Acacia Court

Thank you for your lovely review. We are truly delighted to care for your mum and so pleased she is part of the Acacia family. We are committed to providing all our residents with the utmost respect, compassion, and high-quality care they deserve. Thank you.

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Review of
Rowan Garth Care Village
from E S (Brother of Resident) published on 22 April 2025 Submitted via Postal Card • Report

Overall Experience

My brother is happy and well looked after.

Reply from Mary Crossley, General Manager at Rowan Garth Care Village

Thank you so much for your feedback. We truly appreciate you taking the time to share your thoughts. We are committed to providing the best possible care and support. Thank you.

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Review of
Abbotsbury
from Betty D (Wife of Resident) published on 2 April 2025 Submitted via Postal Card • Report

Overall Experience

My husband went into Abbotsbury, it saved my life as he was very violent, they saved my life and I had a lot of help from staff at Abbotsbury. I can not thank them enough and one was my rock, she is a lovely person. I am sure he will be there because of staff but one is my favourite because I have watched

and she is very good with all the patients. I think she know her job and as I have said I feel very lucky for my husband to be there with good people. Thank you very much x

Reply from Lyndsey Rafferty, Home Manager at Abbotsbury

Thank you for your kind words! Our staff truly appreciate your feedback. The care and well-being of our residents are always our top priority, and we're grateful for the opportunity to provide the highest standard of care. Thank you

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Review of
Rowan Garth Care Village
from L M (Daughter of Resident) published on 2 April 2025 Submitted via Postal Card • Report

Overall Experience

I am very satisfied with the care my mum gets can not fault anything. The staff are very caring, mum is so content the staff are always consistent. This makes me very happy.

Reply from Mary Crossley, General Manager at Rowan Garth Care Village

Providing the highest standard of care for our residents is always our top priority, and we are deeply committed to ensuring their well-being, comfort, and happiness at all times. Thank you

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Review of
Rowan Garth Care Village
from Debbie J (Daughter of Resident) published on 1 April 2025 Submitted via Postal Card • Report

Overall Experience

My dad is currently on Beech House ward in Jan 25, can not fault the care he has received who team's objective is to care for not only my dad but all resident to an exceptional standard. Dad would not be here without the support from the unit manager. Thank her and the team enough they support not only

my dad but my whole family.

Reply from Mary Crossley, General Manager at Rowan Garth Care Village

Thank you for your kind review. We truly appreciate your words and remain committed to providing the highest standard of care.

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Review of
Abbotsbury
from M Y (Daughter of Resident) published on 12 March 2025 Submitted via Postal Card • Report

Overall Experience

The staff at Abbotsbury are kind and caring generally. They treat the residents with respect which is always good to see. The food is mostly home cooked which again is a positive aspect and the cakes are delicious, the chef not only makes good food but also has a great relationship with the residents,

taking the time to chat. I feel that maybe there could be more activities provided but on the whole I'm quite happy with mum's care.

Reply from Caroline Regan, Regional Manager at Abbotsbury

Thank you for your kind words! At Abbotsbury, we are dedicated to providing the highest quality care and service to our residents. We truly appreciate your support.

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Review of
Abbotsbury
from Jane M (Daughter of Resident) published on 12 March 2025 Submitted via Postal Card • Report

Overall Experience

I am confident that my mum gets the best care possible at Abbotsbury. I appreciate the care and support and know mum appreciates it too. Mum has recently had her hair done by the resident hairdresser and she is very happy with it. This makes a great deal of difference to mums mood.

Reply from Caroline Regan, Regional Manager at Abbotsbury

Thank you for your review. We truly appreciate your feedback, as it helps us continuously improve and enhance the comfort and experience of our guests.

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Care Homes Owned by Bloomcare in Merseyside

Bloomcare Locations in Merseyside (4)

Bloomcare Reviews in Merseyside (180)

Acacia Court

Acacia Court

Acacia Court

Rowan Garth Care Village

Rowan Garth Care Village

Abbotsbury

Acacia Court

Rowan Garth Care Village

Acacia Court

Abbotsbury

Abbotsbury

Acacia Court

Acacia Court

Acacia Court

Rowan Garth Care Village

Abbotsbury

Rowan Garth Care Village

Rowan Garth Care Village

Abbotsbury

Abbotsbury

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