Care Homes Owned by Bloomcare in Greater Manchester

The staff are very good they listen if you have a concern. All in all they are all quite helpful. And good to talk to.

All staff are very approachable and helpful.

Altogether it seems a very good run care home. Friendly and polite from staff.

A suggestion maybe open a donation box for locals when visting family so they can make brews for there selves and fmsily take extra work load off staff. I know id be happy help donate help raise funds for the home. And staff informing next of kin if anything happens (bad)

Absolute abominable care, medication not given on time. Told carers on break (twice) so cannot take patient to toilet. No stimulation or Interaction. Safeguarding issues. Staff let you in dont ask who you are or who you are visiting. Lost clothes. Patient very unkempt. Room dirty. Communication shocking. Horrible place to see anyone in.

Staff willingness to help - excellent. Communication + involvement - excellent. Care + support - excellent. Understanding the needs of individuals and effort made to meet those needs - excellent. Understanding the pressures and restraints, be it financial or human resource management respond very positively. For staff - additional training in communication with a deaf person would enhance the experience of a resident and provide staff satisfaction.

Whenever i visit the staff are very welcoming and make you feel at home they also take care of you offering some refreshments and up to date information

Rokewood as a care home is exceptional. The staff are so polite, helpful and some of the nicest ladies I have ever met. I feel my wife who has severe dementia is being looked after very well. I would like to give special reognition to Debs, Lauren, Zoe, Yasmeen, Becky, Eni, Florence, Gemma, Heidi, Tyler and Jill. My apologies to anyone I may have missed.

I couldn't ask for better treatment, the staff always treat me with dignity and respect, they listen to my needs, and give me full choice when it comes to the choices of food and clothing, I would recommend the home to any of my family and friends

My mum was taken into beech house in November last year and I can honestly say it was the best decision for us as a family mum has mixed dementia and the care she has received is fantastic the staff are well trained and mum is so well looked after and we are reassured she is happy there. I just want to say a massive thank you to all the staff and manager.

My Mum has been in Beech House for the last 9 months and I cannot fault the care she is receiving on a daily basis. The manager and all the staff at Beech House are exceptional in the way they care for everyone in there, most of whom have some form of Dementia. Myself and my family have got peace of mind knowing that Mum is being well looked after. Mum loves the food, the activities and has made some good friends in there. She is really happy and that makes us happy. Thank you Kelly and all the excellent staff.

I think that at times (meal times) the staff should have staggered times. Overall, the staff you have look after my wife very good. I have no regrets to the way my wife is looked after. The lady is who is in charge of Miller House will always try to do her best and listen to you.

Mum has been here since April 26.

Mum struggled to settle at first.

Everyone is lovely when we visit and Mum has finally stopped asking to go home.

Mum has had a few falls and other medical issues and staff regularly keep me updated.

They went for a day out to the Garden centre; Mum really enjoyed the day out.

Thanks everyone for looking after Mum so well.

Dad seems happy

My uncle spent approx 3 months in Shawhouse during a complex situation. The staff were very friendly and caring towards him and he enjoyed the banter with them. Chloe and her staff always put my uncles care needs first and advocated on his behalf with other health agencies. They always keep me updated and their communication was always friendly,courteous and their care was always patient centred. We are very thankful for the care that was given to my uncle.

Since being discharged from hospital to LH at begining June it immediateley made a huge positive impact on my Mother. The manager + staff were extremely supportive to her, made every effort to get to know her difficult cognitive + physical needs, they look after her so well. Mum really enjoy the home cooked meals and eats so much better than before. Overall it has been the best move coming here for my mum and in turn it's given the family such peace of mind to know she is so well cared for. I can't thank everyone enough, words don't cover it.

All the staff are very caring and seem happy doing their work.

I was very reluctant for my husband to go into care but when his Alzeimers got a lot worse and I couldent manage/physically look after him 24/7, the family and his social worker arranged for him to go into Carders Court, Garfield House. He has really settled in. Well fed, looked after. The staff are excellent with him. Medically looked after by the seniors. His room is sufficient and kept clean. Would have prefered an en suite but the toilet is just outside his door. Excellent social activities. He enjoys armchair aerobics which I enjoy joining him. Also enjoys to dance which he gave up years ago. The gardens, family join him. Staff excellent with me, keep me up to date with all his medical/Drs visits. Its been the best outcome.

My mother seems to be happy here given the circumstances. She would like a more variety of food and more activities

I honestly would highly recommend Beech house and I am so grateful for the level of care and support that my grandma, myself and the rest of the family received.