Care Homes Owned by Qualia Care Ltd in Greater Manchester

Sel and Shak are amazing.

I am very happy with the care my brother receives, the staff are help ful and are willing to assist if any help is needed, I am pleased with management also, as they listen if I do have any concerns.

All staff are excellent at dealing with my dad and his daily needs. They understand what he likes and dislikes and contact me with any issues he has immediately. My dad also likes to have a laugh and joke with the staff which is great to see.

All the staff within the home are so nice and caring towards my father and us, my father can be quite difficult and they are so patient and understanding, he has improved so much since coming to stay here

My Dad has resided at downshaw lodge for the past 2 years and the care he recieves has been fantastic! I cannot speak highly enough of the care and every single member of staff who look after my dad. The staff keep us regularly updated, and make us feel part of his care journey at all times. My dad is happy, comfortable and looked after. As a family knowing he is well cared for gives us such peace of mind. Thank you all so much.

my father in law appears healthy and happy at Downshaw Lodge. He enjoys the food and thinks all the staff are wonderful.

Overall everyone is very considerate, caring, helpful and go the extra mile to make sure resident is cared for and their needs are met.

My husband Phil spent the last 10 months of his life here. I was content to know he was treated with dignity and kindness from people who that mattered to.

The staff members we interact with most frequently are excellent.

My dad has been at Downshaw Lodge since August 2025. Since being here, my dad has been the most content and happy. I've seen him in a long time. The care he receives is excellent and the activities team are brilliant. The home keeps me updated when necessary and I have peace of mind that he is being well looked after.

The staff at Downshaw Lodge look after my brother-in-law. I am very happy with the care provided. The communication from the senior team on the residential unit is excellent. The unit is always clean and tidy on arrival. The team know how to approach my brother-in-law's complex needs very well. I am forever grateful for the care and dignity that Downshaw Lodge provided.

Everyone is very kind, caring and respectful, lots of patience and always happy to help with all matters. Partner is always clean, well-dressed and looks good. Manager and staff all informative and keep me up to date with appointments, activities, etc... My partner is eating well and enjoying his food. Lovely place for him to be.

Both seniors that looked after my brother are amazing. He seems happy here.

The staff are very friendly, very approachable. Outside communication excellent, e.g. G.P. mental health care.

Thank you to everyone at Downshaw, from the receptionist, cleaners, handyman, entertainers, nurses, carers and management. It is the people that make a home what it is.

However, recent management changes have given me optimism for the future.

Overly all I'm happy with my dad's care. Especially his medical side as soon as he is poorly medical attention is sort out immediately and I'm kept in touch throughout.

Came to visit with his son, he seems very happy here and has become more sociable since being here. His last home he wouldn't leave his room but this home he mingles with other residents. He says the staff are all friendly and he gets on well with them all. Very well looked after and very clean environment.

My husband entered Downshaw Lodge directly from hospital following a very long stay there. Within 24 hours he was like a different man, eating all his meals, more alert to his surroundings. From day one the staff have always been attentive to his complex needs, and all staff are very friendly and always available if needed. For the first time in a very long time we as a family feel more settled and confident. What we thought would be a daunting experience for him and our family was made much easier.

I really appreciate the communication I receive regarding my uncle's care. The staff I have met are very warm and welcoming, and I am confident that my uncle is receiving outstanding care.