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Care Homes Owned by Qualia Care Ltd in Merseyside

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9.0 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Qualia Care Ltd in Merseyside

Only the locations & reviews in Merseyside for Qualia Care Ltd are showing below.

View the details of all 8 locations (with 376 reviews) owned by Qualia Care Ltd

Qualia Care Ltd Locations in Merseyside (3)

 - Browse 3 Care Homes owned by Qualia Care Ltd in Merseyside
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Simonsfield Residential Care Home
1a Sunbury Road, Liverpool L4 2TS 
9.5 19 reviews
Simonsfield Residential Care Home, Liverpool, Merseyside
"A number of years ago, our Mum was struck by that horrible disease dementia (and it was horrible) and we became her carer and found it…"   Read all 19 reviews
  • from £1,133 / week
  • 36 Rooms
Location Type Care Home

Welcome to Simonsfield Residential Care Home, a purpose-built home designed to provide long-term residential care for up to 36 individuals from the Merseyside community. The team takes great ... Read more about Simonsfield Residential Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Mental Health Care
Hillside Care Home
Hillside Avenue, Huyton, Liverpool L36 8DU 
8.5 54 reviews
Hillside Care Home, Liverpool, Merseyside
"All the staff were welcoming, kind and helpful. The care given was exceptional. Nothing was too much trouble. Kindness in life is what we…"   Read all 54 reviews
  • 119 Rooms
Location Type Care Home

Welcome to Hillside Care Home, a modern and inviting 114-bed home located in the heart of Huyton, Merseyside, dedicated to upholding high standards of compassionate and attentive care for all ... Read more about Hillside Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Walton Manor Residential and Nursing Home
23 Luton Grove, Liverpool L4 4LG 
6.9 24 reviews
Walton Manor Residential and Nursing Home, Liverpool, Merseyside
"My mum has been in Walton Manor for 5 years in March 25. She is looked after brilliantly by all the excellent staff. The care home is…"   Read all 24 reviews
  • 49 Rooms
Location Type Care Home

Welcome to Walton Manor Residential and Nursing Home, dedicated to providing personalised care tailored to meet the individual needs of each resident. Located in the heart of Liverpool, the home is ... Read more about Walton Manor Residential and Nursing Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Qualia Care Ltd Reviews in Merseyside (97)

9.0

Qualia Care Ltd has a Group Review Score of 9.0 (9.047) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Qualia Care Ltd must have a Review Score.

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Review of

Simonsfield Residential Care Home

from Phil M (Son of Resident) published on 30 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A number of years ago, our Mum was struck by that horrible disease dementia (and it was horrible) and we became her carer and found it almost impossible to keep her safe and well. But, luckily a saviour came along in the guise of Simonsfield care home. It was there that she became happy and calm again
and was well looked after in a way we couldn't possibly manage. We would get regular updates from the staff that she was going out to the cinema or to lunch in the pub. She would do crafts for special occasions and have parties where she would dance and sing away the afternoon with her new friends. We cannot thank the staff their enough.
She passed away recently, in her room at the care home. The staff there gave her the most dignified and peaceful end of life care possible. In her last few years at Simonsfield she had the best life she could possibly have. We owe the staff a debt we cannot possibly re-pay. Thank you.
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Review of

Hillside Care Home

from Rhodie B (Sister-in-law of Resident) published on 25 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff were welcoming, kind and helpful.
The care given was exceptional. Nothing was too much trouble.
Kindness in life is what we all need. We certainly received it at Hillside.
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Review of

Hillside Care Home

from Paula H (Daughter of Resident) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have sent reviews before but felt I had to make more comments on this lovely home.
My mum has been here for several years now and i try to visit almost daily.
During this time I have got to know members of staff and wanted to say how friendly and caring they all are.
They work together brilliantly
as a team and all are very willing to help each other out as needed, they just get on with things in a very positive manner.
Thank You all for looking after my mum so well.
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Review of

Hillside Care Home

from Peter M (Brother of Resident) published on 29 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I thought the care for my brother was excellent and the staff were very considerate and very caring not only for my brother but also for us all as a family visiting. They went out of there way to help us all in any way that my brother and family needed
Reply from Rachael Clough, Regional Manager at Hillside Care HomeThank you for your valued feedback, it is greatly appreciated. I will ensure that this is shared with the staffing team at Hillside.
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Review of

Simonsfield Residential Care Home

from Gillian S (Daughter of Resident) published on 3 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Simonsfield is great Care Home and my Dad is very settled and contented. Home gets decorated with cards and pictures and decorations for Valentines Day, Easter, Christmas and other events. It has a very homely atmosphere and the Managers and Staff are very friendly and excellent care is given to
each individual Residents different needs and personalities.
The Staff also look after the relatives of Residents with regular updates on care, appointments etc.
and have a way of cheering up relatives who may be adapting to having a family Member moving to the Home.
My Dad has been living at Simonsfield for over 2 years now and would not be here now without the expert care and dedication of the hardworking Staff who all have a great sense of humour.
Reply from Rachael Clough, Regional Manager at Simonsfield Residential Care HomeThank you for your valued feedback, it is greatly appreciated. I will ensure that this is shared with the staffing team at Simonsfield
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Review of

Simonsfield Residential Care Home

from Amanda C (Daughter of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has now been a resident at Simonsfield for 10 months. The difference this has made to all of the family is amazing as we know she is safe and happy.
The staff here are outstanding. They are warm, friendly, supportive and always willing to help.
Everyone is treated with respect and receives
the personal touch and attention they need.
I would recommend Simonsfield to anyone who is considering a care home for their loved ones.
Thank you to everyone.
Reply from Rachael Clough, Regional Manager at Simonsfield Residential Care HomeThank you for your valued feedback, it is greatly appreciated. I will ensure that this is shared with the staffing team at Simonsfield.
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Review of

Simonsfield Residential Care Home

from V J (Daughter of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Simonsfield is amazing, yes it's not perfect but it's very close. My mum is thriving. The activities they do are brilliant, theatre visits, meals out, going the pub, exercises, games, entertainment, the list honestly goes on. I cannot recommend this home enough. My mum is safe, looked after, well fed
and all her medical needs are met. The staff are lovely, always gave a smile and are so caring with the residents. I love this place x
Reply from Rachael Clough, Regional Manager at Simonsfield Residential Care HomeThank you for your valued feedback, it is greatly appreciated. I will ensure that this is shared with the staffing team at Simonsfield.
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Review of

Walton Manor Residential and Nursing Home

from B W (Daughter of Resident) published on 25 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Walton Manor for 5 years in March 25. She is looked after brilliantly by all the excellent staff. The care home is always clean and today. A good choice of meals which the chef will ask all residents what they prefer. Staff consistently organising events and medical staff act promptly
when required. The administrator is always happy to help as is also the caretaker. All in all, a fantastic team.
Reply from Rachael Clough, Regional Manager at Walton Manor Residential and Nursing HomeThank you for your valued feedback, it is greatly appreciated. I will ensure that this is shared with the staffing team at Walton Manor.
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Review of

Simonsfield Residential Care Home

from June F (Daughter of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident for the last year and I cannot fault the care this home provides. All the staff and management are lovely and attentive, they work really hard and nothing is too much trouble, keeping us updated if any issues.
Nice to see the activities they do with all the residents and
being able to see on social media means I can still see him even when I don't visit. I feel I can relax knowing he is well looked after as he always seems contented.
They also have lots of parties, his social life is better than mine .. haha!
It was a big decision having to move Dad into residential care but probably one of the best we have made as a family.
Reply from Rachael Clough, Regional Manager at Simonsfield Residential Care HomeThank you for your valued feedback, it is greatly appreciated. I will ensure that this is shared with the staffing team at Simonsfield .
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Review of

Hillside Care Home

from A W (Resident) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot give any negative feedback with regard to my experience at Hillside Care Home. This applies to day of administration through to day of discharge. The level of care received was impeccable. On arrival I was very anxious and depressed but the care and compassion I was treated with quickly put
me at ease. Which in turn gave me the confidence to do what was needed to help with my rehab.
Reply from Rachael Clough, Regional Manager at Hillside Care HomeThank you for your valued feedback, it is greatly appreciated. I will ensure that this is shared with the staffing team.
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Review of

Hillside Care Home

from P O (Resident) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
At first it was quite a shock, but I soon got over that. The staff were very helpful and kind and made it very pleasant. I just want to say thank you to you all for your kindness at this time.
Reply from Rachael Clough, Regional Manager at Hillside Care HomeThank you for your valued feedback, it is greatly appreciated. I will ensure that this is shared with the staffing team.
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Review of

Walton Manor Residential and Nursing Home

from G G (Son of Resident) published on 5 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home is very caring, loving and extremely helpful, must mention staff are amazing.
Reply from Rachael Clough, Regional Manager at Walton Manor Residential and Nursing HomeThank you for your valued feedback, it is greatly appreciated. I will ensure that this is shared with the staffing team.
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Review of

Hillside Care Home

from P M (Sister of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
I visited my relative on 14th of January 2025; I was shocked at the fact that the room wreaked of urine. My relative had a thin sheet covering his face, he was cold, deeply depressed, lonely, felt humiliated by comments made by certain members of staff, the smart tv was impossible to access as he has
severe sight loss. The room is bland and very gloomy, no visual or sensory stimulation. Social care is very limited. Physiotherapy? Occupational therapy? I saw no evidence.
Reply from Rachael Clough, Regional Manager at Hillside Care HomeThank you for taking time to leave your feedback. I must apologise if this is the experience you have had at Hillside Care Home. At the home we value the feedback we receive and we would always encourage visitors that at the time in which you should have a concern, that this is raised to the home manager to investigate immediately and without delay. Due to your feedback the home manager will contact you directly to discuss this further.
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Review of

Hillside Care Home

from M R (Resident) published on 18 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Immaculate care, excellent staff.
Reply from Rachael Clough, Regional Manager at Hillside Care HomeThank you for your valued feedback it is greatly appreciated. I will ensure that this is shared with the Hillside staffing team.
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Review of

Hillside Care Home

from Alison P (Daughter of Resident) published on 4 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hillside Care Home staff are amazing, they have continuously provided a high level of care for my mum and allow her to have dignity despite her condition. We know our mum is safe and feels secure. All members of staff are always approachable and have made the time to get to know my mum which means a
lot to us. Thank you.
Reply from Rachael Clough, Regional Manager at Hillside Care HomeThank you for your valued feedback it is greatly appreciated. I will ensure that this is shared with the Hillside staffing team.
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Review of

Simonsfield Residential Care Home

from Ann C (Daughter of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely brilliant place, my mum is well cared for, great staff, Mum loves them, very caring, management are great, nothing is a bother. Always a warm welcome off all the staff. Lovely and clean. Mum has been great.
Reply from Rachael Clough, Regional Manager at Simonsfield Residential Care HomeThank you for your valued feedback, it is greatly appreciated. I will ensure that this is shared with the staffing team.
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Review of

Hillside Care Home

from R C (Son of Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hillside is a place that our dad feels safe and comfortable in.
That makes us feel really good and takes away any stress that we may have had.
Staff have been great with Dad.
Reply from Rachael Clough, Regional Manager at Hillside Care HomeThank you for your lovely feedback; we will ensure that this is shared with the staff team at Hillside.
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Review of

Hillside Care Home

from Darren P (Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have received great care and support in the home. All the staff have been amazing. The room has been kept clean. The food has been very nice and plentiful!
The physio team are fantastic and I have exceeded expectations during my stay.
Reply from Rachael Clough, Regional Manager at Hillside Care HomeThank you for your lovely feedback; we will ensure that this is shared with the staff team at Hillside.
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Review of

Hillside Care Home

from Robert O (Husband of Resident) published on 11 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been in Hillside for three and a half years. I find the home to be warm, clean and comfortable. The staff are friendly and welcoming, always willing to help, they take the time to listen to any concerns I may have, and act upon them.
Reply from Rachael Clough, Regional Manager at Hillside Care HomeThank you for your lovely feedback; we will ensure that this is shared with the staff team at Hillside.
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Review of

Hillside Care Home

from Cathy S (Daughter of Resident) published on 10 October 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
What an abhorrent place for the elderly. This place lacks compassion, empathy, dignity, and respect, and as for the staff, sheer lack of professionalism. The manager is just as bad, she refuses to acknowledge any complaints. I was wondering where the staff get their training from as their moving and
handling skills are all atrocious. A la carte menu, chips egg and beans or they change to sausage, sausage roll or pie, chips and beans. These are elderly people, not children. The rooms are a disgrace, dirty, outdated, paint peeling off the woodwork, marks all over the walls. As for care, well there is none. My mother has had 2 showers and a bath in 12 weeks, the rest of the time it's a wash. Her hair never gets brushed by staff, they use nighttime catheter bags during the day so they don't have to keep emptying it. I could say more but I will finish with this place needs closing down for good.
Reply from Rachael Clough, Regional Manager at Hillside Care HomeWe take all concerns and complaints seriously and are committed to providing the best care for our residents. We are, however, really sorry that you feel this way. This is not the experience or feedback reviews of the vast majority of our residents and their families. We are confident that Hillside is a caring place with compassionate and professional staff. We are aware of improvements to the environment that are needed, and our dedicated maintenance operatives are working hard to refurb areas of the home. It is, however, always very disappointing when a relationship with a family breaks down. I do hope your Mum will be happy in her new surroundings.
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