Care Homes Owned by Tailored Transitions Ltd

My daughter is wonderfully cared for - medically, socially and personally. She looks healthier and happier than when at home with us. As a family, we are all included in her life at Fernside due to the wonderful carers and managers.

We feel very fortunate that our son is cared for at Woodside and can't speak highly enough of the care team.

This is my daughter's home-from-home, and the Fernside team have become an extended family.

Oakside has provided invaluable care and assistance to my daughter going above and beyond their obligations in providing a truly amazing criteria and care package on a regular basis without prompts from myself or my wife to develop her skills and awareness to a level not seen before when she resided at home. Her cognitive abilities have increased, and her inherent stress levels have decreased since residing at Oakside. We are amazed at her positive progress in all aspects since she became a resident.

In the home or away from the home everything is geared towards him and his well-being. I cannot speak highly enough about this service or the staff who work there.

Our son has been cared for as a resident at Woodside for just over 18 months. He is 27 and has severe learning disabilities with complex medical needs. During this short time his life has blossomed, he is living rather than existing and has regained previous weight loss back to a very healthy level. He is going on Holiday for the first time in many years, has a varied tailored activity plan during the week and enjoys a very high level of care from the excellent team at Woodside. The environment at Woodside is warm, respectful and homely, with excellent regular communication between families and the team. We can't thank the manager and the care team enough for transforming his and our lives. And achieving this while having to cope with the challenges presented by the Covid pandemic has been simply heroic at times. We are very fortunate that our son is thriving at Woodside and would strongly recommend Tailored Transitions.

I am more than pleased with my daughter's care at Fernside in Dorset. She has been kept safe during the COVID-19 situation, with all extra precautions being put in place. Under normal circumstances, she has an individual carer for the whole day and is taken out to many different places, including alpaca walking, bike rides, where her wheelchair is put on the front of the bike and the carer does all the work, walks in the forest and beach. Activities in the house include baking, craft, discos, celebrating events, birthdays etc. The best way for me to describe Fernside. This is care as it should be, exemplary.

Cannot fault the staff at Oakside - all so welcoming and friendly of both my elder sister and us as a family too. We all feel fully included and like we are still part of day to day life, despite us not living all together. The environment is perfect, decorated just as it would be at home, modern and homely - why should young people with additional needs live like a second rate citizen. The activities are amazing, each young person has their own diary and always occupied - living their own lives to their best! Oakside is like no other respite or residential home that I have ever seen; it is just like an extended family!

My daughter has called Fernside her home since 2017 and she continues to enjoy living there. She is treated with care, respect and dignity by a team of carers who continue to take the time to ensure all her physical, emotional, mental and health needs are met. Communication between the team at Fernside and me continues to be excellent with regular contact through phone and email.

It's a home that really is home from home for young adults - and the key point is that the owners and staff really do care for the residents. Not lip service, just real actions, and they deliver unbelievable care and respect to our daughter. It's like a 5-star facility, not a fifth-rate facility. Accommodation is how we would do it as her parents, we chose her room, the home painted it the colour we wanted, assembled her wardrobes and made it special for our daughter. Meals are thought through and tasty catering for every individual who has special needs for feeding, and the focus on her wellbeing and medical requirements is 100% and spot on!

My 24-year-old son has been cared for and supported by the staff at Woodside for over 2 years. When he arrived under their care he had all but given up and lost his zest for life, he was very much in survival mode & not enjoying life. Fast forward 2 years and he is living life to the full. He is the happiest we have seen him since he left home at 18 years old. The care at Woodside from all staff is as good if not better than he received at home and this is shown with how well and healthy he is keeping. Every medical need is catered for and especially this last 18 months the staff and managers have gone above and beyond to keep the residents safe during the Coronavirus pandemic. Simply put our son was just surviving life and now he lives life to the full, they have tapped into potential we didn't know he had. We never have to worry about his care and health, as I know he is happy, not only do they look after their residents well, they have given us as a family our life back. We can't thank them enough.

My son was a resident at Woodside for nearly two years until he passed away at eighteen. He was severely disabled, blind, wheelchair-bound, with complex medical needs and unable to communicate. Woodside was a brilliant home for him. The staff are very well trained and very caring. They were able to give him a full life, with lots of activities and outings. The house is immaculately clean and his bedroom was decorated just as we wanted it. There was excellent communication between the home and his family. He loved people talking and music and the home catered to these needs. Medically he was very complex with lots of daily medicines, a colostomy bag and tube feed but I never had any worries about the care he was receiving. I am so pleased that he spent his last few years living very happily at Woodside and would recommend it without any hesitation.