Review from Steve W (Father of Resident) published on 23 January 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
Oakside has provided invaluable care and assistance to my daughter going above and beyond their obligations in providing a truly amazing criteria and care package on a regular basis without prompts from myself or my wife to develop her skills and awareness to a level not seen before when she resided
at home. Her cognitive abilities have increased, and her inherent stress levels have decreased since residing at Oakside. We are amazed at her positive progress in all aspects since she became a resident.
Facilities
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Treated with Dignity
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Review from Lois B (Sister of Resident) published on 28 June 2021
Submitted via Website • Report
Overall Experience5.0 out of 5
Cannot fault the staff at Oakside - all so welcoming and friendly of both my elder sister and us as a family too. We all feel fully included and like we are still part of day to day life, despite us not living all together. The environment is perfect, decorated just as it would be at home, modern and
homely - why should young people with additional needs live like a second rate citizen. The activities are amazing, each young person has their own diary and always occupied - living their own lives to their best! Oakside is like no other respite or residential home that I have ever seen; it is just like an extended family!
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Review from Gary B (Father of Resident) published on 22 June 2021
Submitted via Website • Report
Overall Experience5.0 out of 5
Our daughter is disabled and wheelchair-bound. She has been at home for 22-years with us as we have never found a residential facility that was good enough and that would meet her needs. Then we moved to Dorset in December last year and found Oakside at Tailored Transitions. Oh my goodness - just amazing!
It's
a home that really is home from home for young adults - and the key point is that the owners and staff really do care for the residents. Not lip service, just real actions, and they deliver unbelievable care and respect to our daughter. It's like a 5-star facility, not a fifth-rate facility. Accommodation is how we would do it as her parents, we chose her room, the home painted it the colour we wanted, assembled her wardrobes and made it special for our daughter. Meals are thought through and tasty catering for every individual who has special needs for feeding, and the focus on her wellbeing and medical requirements is 100% and spot on!
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Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
20 Jan 2023
Overall
Outstanding
Caring
Outstanding
Effective
Good
Responsive
Outstanding
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Oakside have?
There are 5 Single Rooms.
What are the Facilities & Services at Oakside?
Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.
How far is Oakside to the centre of New Milton?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakside to verify any information. View our terms and conditions. Oakside has an Basic Service - more info.