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Care Home Owned by Amicura Ltd in Lanarkshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Amicura Ltd in Lanarkshire

Only the locations & reviews in Lanarkshire for Amicura Ltd are showing below.

View the details of all 8 locations (with 331 reviews) owned by Amicura Ltd

Amicura Ltd Locations in Lanarkshire (1)

 - Browse 1 Care Home owned by Amicura Ltd in Lanarkshire
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Carnbroe Care Centre
40 Paddock Street, Coatbridge ML5 4PG 
9.6 41 reviews
Carnbroe Care Centre, Coatbridge, Lanarkshire
"Residents are treated with respect and dignity. Staff are attentive to residents needs and show how good they are on a daily basis. We are…"   Read all 41 reviews
  • from £1,100 / week
  • 74 Rooms
Location Type Care Home

Carnbroe Care Centre Carnbroe Care Centre is a modern, purpose-built care home offering flexible care of residential, nursing, dementia, palliative, and respite care. With 73 ensuite bedrooms, the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Amicura Ltd Reviews in Lanarkshire (41)

9.7

Amicura Ltd has a Group Review Score of 9.7 (9.659) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Amicura Ltd must have a Review Score.

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Review of

Carnbroe Care Centre

from T M (Son-in-law of Resident) published on 26 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Residents are treated with respect and dignity. Staff are attentive to residents needs and show how good they are on a daily basis. We are kept up to speed with any changes and our input is listened to.
Reply from Grace Gilmartin, Deputy Manager at Carnbroe Care CentreThank you so much for your review. I am delighted to hear you are happy with care provided to your loved one. Its always lovely to hear that our dedicated care staff are appreciated, I will be sure to pass on your kind words to the staff.
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Review of

Carnbroe Care Centre

from A L (Sister of Resident) published on 26 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are excellent with my brother.
Reply from Grace Gilmartin, Deputy Manager at Carnbroe Care CentreThank you so much for taking the time to review us. I am delighted to hear you are happy with the care provided to your brother by our dedicated care staff.
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Review of

Carnbroe Care Centre

from Kelly Ann B (Niece of Resident) published on 26 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can not fault any service provided by the team @ Carnbroe Care Centre. Uncle very well looked after. No complaints at all. All staff a credit to the company.
Reply from Grace Gilmartin, Deputy Manager at Carnbroe Care CentreThank you so much for your feedback. Its lovely to hear that you are happy with your uncles care. I am delighted to hear you think very highly of our dedicated care staff and I will be sure to pass on your kind words.
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Review of

Carnbroe Care Centre

from Lee B (Niece of Resident) published on 22 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle is very well looked after. He us always presentable, clean and appears to be well fed.
The staff have all been very welcoming and attentive to my uncle and family members who visit him.
My uncle states that he likes living in Carnbroe care home and has enjoyed numerous day trips with them.
He
loves engaging in activities within the care home also.
The care home itself is clean and looks as much like people's own hones as possible.
My uncles room is always clean and tidy and has some of his personal belongings to help him settle.
My overall experience is it's to a very high standard of care.
Reply from Lyndsey Dick, Home Manager at Carnbroe Care CentreThank you so much for taking the time to review us. We are delighted to hear that you are happy with your uncles care.
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Review of

Carnbroe Care Centre

from Lawrence M (Husband of Resident) published on 3 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All round staff excellent facilities good rooms good and clean staff work really hard could do with more staff.
Reply from Rahi Joshi, Marketing Associate at Carnbroe Care CentreThank you for your feedback. We also note your feedback regarding staffing levels and will continue to review this to ensure we provide the best possible care and support.
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Review of

Carnbroe Care Centre

from Linda K (Great-Niece of Resident) published on 27 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care home couldn't ask for a better place for my uncle for just over a year and half now staff are amazing would highly recommend this care home to anyone nothing ever any bother to any of the staff and always so friendly and helpful
Reply from Lyndsey Dick, Home Manager at Carnbroe Care CentreThank you so much for your kind words. We are always so delighted to hear that families are pleased with their loved ones care.
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Review of

Carnbroe Care Centre

from Sharon S (Daughter of Resident) published on 21 November 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
Lack of staff. Staffing very poor at times 2 carer's 1 nurse for 14/15 residents how can staff to their job to the best of their ability matter of impossibility. Residents lounge left unattended again staffing issues. Home badly needs painted. My mother has been in the same room for 4 years and the
walls have never seen a lick if paint and its certainly not the cleanest again staffing issue.
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Review of

Carnbroe Care Centre

from Elizabeth D (Niece of Resident) published on 19 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle has been a resident in this care home since July 2025 and I cannot praise the staff and care he is receiving enough the cleanliness and attention given to my uncle who has vascular dementia and alzheimers a disease so demanding but the staff here still treat him with round the clock care no
matter what circumstances arise and keep us informed at all times. I cannot praise them enough for the hard work they do to keep him safe and comfortable making sure he is mixing with other residents and not alone well done Carnbroe care home and thanks for everything you do.


Liz

Reply from Lyndsey Dick, Home Manager at Carnbroe Care CentreThank you so much for your kind words and taking the time to review us. It means the world to our team to know your happy with your uncles care.
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Review of

Carnbroe Care Centre

from S M (Daughter of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great staff . Mother still has all mental facilities but is unable to walk. Home has been great meeting all of her care needs and treats her with respect. She has settled in well made friends with staff and other residents. It has been a great weight off my shoulders knowing that she is looked after
really well.
Reply from Lyndsey Dick, Manager at Carnbroe Care CentreThank you so much for your lovely comments. We are really happy that you feel your mothers needs are being met and we appreciate you taking the time to review our team.
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Review of

Carnbroe Care Centre

from M K (Great-Nephew of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All round great home, my uncle has been there for over a year with no problems or complaints. Facilities are great, the staffs care and support are second to none cannot fault them or anything they do.
Reply from Lyndsey Dick, Manager at Carnbroe Care CentreThank you so much for your kind words. It means a lot to us when people are happy with their loved ones care
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Review of

Carnbroe Care Centre

from C K (Great-Niece of Resident) published on 13 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit my uncle when I can due to work and uni but my mum
Visits every day to let me know how he is when I was in the staff were very kind a friendly and my uncle is happy with the staff and says he loves a singer great home for my uncle
Reply from Lyndsey Dick, Manager at Carnbroe Care CentreThank you so much for your kind words. It means a lot to us to make service users and their families happy
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Review of

Carnbroe Care Centre

from M K (Relative of Resident) published on 12 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is my wife's relative that I visit regularly. This person has been a resident in Carnbroe Care Centre for just over a year now. The staff here have been excellent from day one. They are always interacting with myself and my relative. The staff are also very quick to act on any health issues that
my relative has had and are always willing to help. The care centre also has regular entertainment and a weekly planner to keep the residents occupied. As a result of this my relative is settled and has told me that he is happy there and doesn't want to leave.
Reply from Rahi Joshi, Marketing Associate at Carnbroe Care CentreThank you so much for sharing such thoughtful feedback. We're delighted to hear that your relative feels happy and settled at Carnbroe Care Centre. We truly value your kind words and will be sure to share them with the team.
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Review of

Carnbroe Care Centre

from Elaine T (Daughter-in-law of Resident) published on 6 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visit the home regularly my family member is happy and content and that is my main concern. The staff are friendly and approachable and if there are any issues I am comfortable to speak about it. The home have plenty of activities on during the year were family can join in.
Reply from Lyndsey Dick, Manager at Carnbroe Care CentreThanks so much for your lovely comments. It makes our day to hear that people are happy with our care.
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Review of

Carnbroe Care Centre

from K M (Son of Resident) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I chose Carnbroe to look after mum, as I knew from the care my mother-in-law recieved there was excellent, the staff ( no matter their position) were always happy to answer any questions or take care of any matter brought to their attention, from activities inside to days out visiting local places or
just a stroll to the local shops the residents have lots to do, the rooms are always being cleaned and the building inside and out never look shabby. I can't praise all the staff highly enough. A great big thank you to everyone of the staff
Reply from Lyndsey Dick, Manager at Carnbroe Care CentreMany thanks for your kind comments. I really does mean a lot to the team.
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Review of

Carnbroe Care Centre

from D S (Grandson of Resident) published on 16 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My gran has been in this care home for about 10 months now, I cannot fault the staff for anything. The place is always clean and up to standard. The staff in the Rannoch Unit always make things easier for the family visiting and make you welcome each time you arrive. If anything happens, they always
phone to keep you updated with everything. We as a family couldn't have picked a better facility for my gran to stay long term. Would just like to thank all the staff. You're doing a great. While my experience has been pleasant, I have noticed that the staff here in this unit are completely understaffed and overworked.
Reply from Lyndsey Dick, Manager at Carnbroe Care CentreThank you for your kind words. I am pleased to hear you are happy with your loved ones care. Staffing in care homes has always been a difficult matter and our staffing levels are based on the dependency level of each service user. In addition, we have hired an extra person for during the day who will go where the need is and we also have the support from our 3 activity organisers as well as nursing and occupational therapy students. They are not counted in our staffing levels but are there to provide enrichment.
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Review of

Carnbroe Care Centre

from B A (Grandson of Resident) published on 16 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My gran was admitted into the Rannoch Unit within Carnbroe Care Home around 10 months now. I visit near enough every day and can honestly say the staff here provide excellent care not only for my gran but also the family. The staff show daily that they do actually care for their residents and don't
treat them as simply just their job. We are always made to feel welcome and the place is always spotless and tidy. I was initially concerned about my gran going into a care home but the actions of the staff here have more than reassured me, not only of the first-class care she gets but also that she's safe. My only complaint would be to ask for extra staff to help out the already exhausted staff working within the Rannoch unit. They are on their knees asking for extra hands which seems to keep falling on deaf ears. I would like to thank each and every member of staff for their support throughout this whole experience.
Reply from Lyndsey Dick, Manager at Carnbroe Care CentreThank you for your kind words. It means a lot to us that you are happy with your loved ones care. With regards to staffing, we do listen to our staff and we calculate staff required based on the service users dependencies which are published monthly. We are consistently above the average care hours for that unit. In addition we have also hired an extra staff member per day who can float where required. This is also supported by our 3 activity coordinators, we also have nursing students, occupational therapy students who are not counted in our numbers but help enrich the lives of the service users.
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Review of

Carnbroe Care Centre

from Louise L (Daughter of Resident) published on 24 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum was in the Lomond Unit as a respite resident for several weeks. The individual staff members caring for her, particularly the unit manager, were exceptional in their care and communication. The environment was very clean and the bedroom was in very good condition. Public areas were constantly
cleaned and I felt confident infection control was as robust as it can be in these circumstances. We felt well supported as a family and reassured Mum was being looked after exactly the way we'd hoped for. We would have been happy for her to stay there, probably in another unit more suited to her stage of dementia, however, we were able to secure a companion room for her with our dad in another local home. Activities appeared plentiful and varied and the other residents seemed happy and content. Management was visible and approachable. Thank you to all involved.
Reply from Lyndsey Dick, Manager at Carnbroe Care CentreThank you so much for your kind words. It means a lot to us that you were happy with your mum's care.
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Review of

Carnbroe Care Centre

from N S (Wife of Resident) published on 14 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carnbroe Care Home is excellent the staff are caring and kind and I know my husband is well taken care of. The ethos is friendly and welcoming. He has developed a great bond with the staff and this is a comfort to the family, knowing he has people around him all the time and he is happy in this new
world that dementia has taken him to. I thank them for their professionalism and dedication.
Reply from Lyndsey Dick, Manager at Carnbroe Care CentreThank you so much for your kind words. It means a lot to us when someone is happy with their loved ones care.
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Review of

Carnbroe Care Centre

from P B (Granddaughter of Resident) published on 11 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My gran has been in this care home for fifteen months now, I cannot fault the staff for anything. They have been great since the day she arrived and she settled in amazingly due to the gratefulness and kindness of the staff in the unit. The place is always clean and up to standard. The staff in the
Lomond Unit always make things easier for the family visiting and make you welcome each time you arrive. If anything happens, e.g. a doctor needs to be called in or they are not well, injured or anything, they involve the family. They always phone to keep you updated with everything. We as a family couldn’t have picked a better facility for my gran to stay long term. Would just like to thank all the staff. You’re doing a great job.
Reply from Lyndsey Dick, Manager at Carnbroe Care CentreThank you so much for your kind review. It means a lot to us when a family is happy with their loved one's care.
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Review of

Carnbroe Care Centre

from Georgina W (Daughter of Resident) published on 13 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was admitted in August last year. Myself and my sister struggled with this decision but our hands were tied. At first, it was a daunting experience visiting and meeting other residents and understanding every single resident's own needs! I can honestly say that every single member of staff, from
the cleaners, cooks, carers to management, helped with her transition and our journey in looking after my mum while in their care. Mum passed away this year on 5th June and the way we were looked after while staying/sleeping by her side was phenomenal. My only complaint would be to ask for extra staff to help out the already exhausted staff working within the Katrine unit. They are on their knees asking for extra hands which seems to keep falling on deaf ears. I would like to thank each and every member of staff for their support throughout this whole experience. Miss you all.
Reply from Lyndsey Dick, Manager at Carnbroe Care CentreHi, thank you so much for your kind review.
Our dependencies are constantly reviewed to ensure we have enough staff.
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