Care Homes Owned by Amicura Ltd in Lancashire

My Dad has been resident here for the past few weeks and seems much happier than he was before. There have been no problems with his care....I think that he is well looked after. The staff are always smiley, helpfull and friendly.

Mum has lovely care. Everyone chats to her as if she is one of the family. Mum is very confused but the staff gently remind her of what is happening. All staff are friendly and when they talk to mum she always has a laugh. I can't comment on the activities as Mum can't remember doing them! Photos home of her joining in would be useful.

My mum came to Jasmine Court on a short term bed placement after a stroke. Having been so impressed by the wonderful care to both mum (and her equally anxious daughter!) making this big life change, it is likely well now make mum's place permanent. She's safe and genuinely cared for; what a relief.

Needs more parking space.

Kind regards Paul Mears (son of resident)

Mum's been in Haslingden Hall for about 6 weeks and we can find no fault at all. The staff are lovely & they always have a chat to us when we visit. Any queries & questions have been dealt with quickly & professionally.

The staff at The Glen are so very friendly and caring. Communication with families is excellent. Patient care is superb, very organised and all staff live by the values and put the patient at the centre of everything. The activities team do a great job and the atmosphere is always up-beat. The home is kept very clean. I'd recommend to anyone.

We have been very satisfied with the afforded to my mother, Elizabeth.

Such a vibrant and friendly atmosphere at The Glenn. Whenever I visit Tom there great music playing and activities underway. Tom is always clean and well looked after. Family updates are timely and helpful. All staff we have experienced are friendly and supportive.

I joined my grandma for an afternoon of colouring and it was lovely! The staff are all very friendly and helpful and take great care of everyone. Thank you for all your help!

I first visited my friend some 18 month ago. His wife was already a resident. My friend died but I made a promise prior to his death that I would continue to visit his wife. She is very content in the care although she can look forward to family member visits and trips out for lunch etc. The staff have always shown politeness to all concerned.

Visited dad today, he was happily eating his cooked breakfast with a fellow resident. Dad appears very settled and happy at Jasmine Court, he has been there for almost a year. As I don't visit very often due to living 300 miles away. It was good to be acknowledged by the staff and manager Jeanette, they are always happy to chat and answer questions.

My husband is here for an extended respite. He is being cared for very well. All staff are very caring and respectful. He is treated with dignity during personal care, and encouraged to join in all activity. The staff recently worked extremely hard to give the residents a lovely VE day party, making sure everyone was included. If my husband was to be a permanent resident, I and my family would be very happy if it was here.

The care provided by The Glen is just what we needed for mum. The staff are friendly and attentive, always happy to help, and deal with any issue promptly + efficiently. Mum enjoys the social activities and has settled in really well. The food isn't always to her liking but this might just be down to personal preference. Overall The Glen provided a great service. Keep up the good work.

We find The Glen to be very pleasant and are very glad we found it when we did. My mother is more content here than we have seen in a long time. We like the light and airy room and find the staff always welcoming. As a large family, we visit often and are never made to feel like we are in the way. We find everybody very cheery and my mothers personal care is second to none.

My husband has complex needs which are managed with care and empathy. I am fully involved in all decisions which puts my mind at rest. Everyone does a difficult job with kindness and a smile. Thank you.

Staff are friendly, profesional and very helpful. The events are well planned and engaging, e.g the Easter fair was organised and fun. The building is always clean and has a friendly atmosphere.

Friendly and caring staff. Bright and airy. Plenty of thing going on, entertainment - e.g singing, games, garden parties, craft days and kareoke. Drinks and snacks brough round regularly.

Bright and welcoming environment. Plenty of staff. Residents engaging with each other/staff.

We have nothing but praise for everything at The Glen since my grandad came here. The level of care and effort from all the staff is incredibly. The efforts from the activity teams makes such a homely and lovely environment. We have always felt my grandad is safe, content + well looked after which is all you can ask for as family.