Care Homes Owned by Amicura Ltd in Lancashire

Kind regards Paul Mears (son of resident)

Mum's been in Haslingden Hall for about 6 weeks and we can find no fault at all. The staff are lovely & they always have a chat to us when we visit. Any queries & questions have been dealt with quickly & professionally.

The staff at The Glen are so very friendly and caring. Communication with families is excellent. Patient care is superb, very organised and all staff live by the values and put the patient at the centre of everything. The activities team do a great job and the atmosphere is always up-beat. The home is kept very clean. I'd recommend to anyone.

We have been very satisfied with the afforded to my mother, Elizabeth.

Such a vibrant and friendly atmosphere at The Glenn. Whenever I visit Tom there great music playing and activities underway. Tom is always clean and well looked after. Family updates are timely and helpful. All staff we have experienced are friendly and supportive.

I joined my grandma for an afternoon of colouring and it was lovely! The staff are all very friendly and helpful and take great care of everyone. Thank you for all your help!

I first visited my friend some 18 month ago. His wife was already a resident. My friend died but I made a promise prior to his death that I would continue to visit his wife. She is very content in the care although she can look forward to family member visits and trips out for lunch etc. The staff have always shown politeness to all concerned.

Visited dad today, he was happily eating his cooked breakfast with a fellow resident. Dad appears very settled and happy at Jasmine Court, he has been there for almost a year. As I don't visit very often due to living 300 miles away. It was good to be acknowledged by the staff and manager Jeanette, they are always happy to chat and answer questions.

My husband is here for an extended respite. He is being cared for very well. All staff are very caring and respectful. He is treated with dignity during personal care, and encouraged to join in all activity. The staff recently worked extremely hard to give the residents a lovely VE day party, making sure everyone was included. If my husband was to be a permanent resident, I and my family would be very happy if it was here.

The care provided by The Glen is just what we needed for mum. The staff are friendly and attentive, always happy to help, and deal with any issue promptly + efficiently. Mum enjoys the social activities and has settled in really well. The food isn't always to her liking but this might just be down to personal preference. Overall The Glen provided a great service. Keep up the good work.

We find The Glen to be very pleasant and are very glad we found it when we did. My mother is more content here than we have seen in a long time. We like the light and airy room and find the staff always welcoming. As a large family, we visit often and are never made to feel like we are in the way. We find everybody very cheery and my mothers personal care is second to none.

My husband has complex needs which are managed with care and empathy. I am fully involved in all decisions which puts my mind at rest. Everyone does a difficult job with kindness and a smile. Thank you.

Staff are friendly, profesional and very helpful. The events are well planned and engaging, e.g the Easter fair was organised and fun. The building is always clean and has a friendly atmosphere.

Friendly and caring staff. Bright and airy. Plenty of thing going on, entertainment - e.g singing, games, garden parties, craft days and kareoke. Drinks and snacks brough round regularly.

Bright and welcoming environment. Plenty of staff. Residents engaging with each other/staff.

We have nothing but praise for everything at The Glen since my grandad came here. The level of care and effort from all the staff is incredibly. The efforts from the activity teams makes such a homely and lovely environment. We have always felt my grandad is safe, content + well looked after which is all you can ask for as family.

I cannot fault all the staff at The Glen for their care + compassion in the way they look after my dad. He is very happy and settled. I am constantly updated by the staff and as a family, they all make our visits with dad, a joy. He loves all the activities especially the singing!

There is a lovely atmosphere of warmth and friendship. All the staff show great kindness and care to not only the residents but also their family and visitors. There are plenty of activities to join in with and a good mix of residents to take part. There is always music of some description. The residents seem to have plenty of snacks, drinks varying whatever the weather. Mum looks settled and content and I can't ask for more than that.

Staff are very friendly and proffessional. The latest bingo night was very fun and had a friendly atmosphere, and the staff are helpful. I have seen an improvement in my grandmothers mood and attitude and I feel the staff are very welcoming to residents and visitors alike.

My mum and stepdad have both come to Jasmin Court in March this year. From my experience so far the staff are really caring I have got to know some of them quite well. My mum has shown small improvements in her health and they have helped with any problems that have arisen and dealt with them to the best of their ability. Its my mums 89th birthday soon and we are arranging a little party for her with the help of the staff and they are baking her a cake and this will be outside if the weather lets us. Every time I go I am made to feel very welcome even get offered lunch