Care Home Owned by Amicura Ltd in West Midlands

are all very much appreciated.

that they do for him. As his wife, I am very relieved that he is happy and taken great care of as his needs are quite numerous and I would be unable to manage his care on my own.

anywhere else. The accommodation is of an exceptional standard and a great deal of time and effort is spent in ensuring residents are happy and comfortable. All staff are very welcoming and polite and go over and above what might be expected of them. The atmosphere is calm and the rooms and communal areas are well-maintained and very clean. Catering is of a very good standard and there is plenty of variety. An extra bonus is the external environment which is a real benefit to those who can go out. Buses pass near the site and there is a local doctor's surgery. Residents are involved in a number of activities. There are regular family and friends meetings. I would highly recommend it

increasing dementia, and bowel and bladder issues.
I cannot fault the general care at ACH with regard to physical, emotional, nursing, and care needs. It is indeed of a very high standard and I have whole-hearted confidence that Dad could not be in a better place as he declines.
Many staff are long-serving, friendly and sympathetic. There is a positive, relaxed but attentive, atmosphere with the team as a whole that is a good environment for the less-experienced carers to develop their skills.
Spacious, quiet building. Large residents' rooms. Smart decor. Wonderful garden by a nature reserve. Though fewer musical activities lately which is sad for dementia residents who join in little.

with the arrangements.

well justified.

her team are fantastic and I don’t wish to mention more names as I know I will forget to mention others but they are all fab. Everyone was so supportive afterwards as well to both myself, Mum and especially Dad. Everyone respected my dad’s wishes. I cannot put in words how grateful we are that we found Andrew Cohen House for my dad.

All the staff I encountered were friendly, smiley and welcoming and seemed to be enjoying their work. There were numerous staff, some helping with lunch, others sitting and conversing with residents. The two members of staff who put my mother-in-law back to bed after she had finished her lunch, showed the utmost kindness and care when using the hoist and ensured her dignity at all times. The bedroom was bright, roomy and clean and it was warming to see treasured family photographs had been hung within her view. I know her daughters, both who have sadly predeceased her, would have been so very happy to see how well their mother is being cared for.

and mother's birthday in August, she will be 96 in 2019. However, I do usually phone at least once a month to speak to her to let her know I haven't forgotten about her despite the distance between us and to put my mind at rest that all is OK. She always says that she is being well looked after, which is a great comfort to me, being so far from her.

Fortunately my brother visits at least once a week as he works close to Andrew Cohen House, and we usually speak by phone at least once a month. He always advises me that mother is happy and well cared for and that it was an excellent decision to place her in their care when her vascular dementia made it unwise for her to continue living alone in her home.

shown by the staff is evident on every visit. The residents are well looked after and engaged in meaningful activities or conversation with staff who know their individual personalities and interests.
The home is always clean and bright. The staff are always around to talk to the residents not just to do their daily tasks, and have endless patience.
As a family, we couldn't have wished for a better home for my father-in-law to end his days with dementia, in peaceful and dignified surroundings with staff who really care.