Care Home Owned by Belsize Healthcare Scotland in Dunbartonshire

to find the words to describe what he sees or is trying to tell us. On occasions it can be quite frustrating for him. I guess that's is dementia progressing for him.
The care staff do a wonderful job of making sure my Dad is comfortable, and treat him with such dignity.
Many many thanks to all of the staff. It's so comforting to know how well my Dad is being cared for.

is exceptional and friendly with professional nursing. I can commend this and the quality of the home-made food with home baking and a varied menu. The kitchen is very good. All staff make this a kind, homely place. The manager and her team have thought carefully about care and the behind-the-scenes effort is well planned and executed. Mum was well looked after and had lots of engagement and company. Residents are encouraged to be out their rooms and can be involved in trips away or in house activities. Residents enjoy interaction and a little sun in the open spaces outside. Staff are informative and supportive of personal care package need and reviews. Access and visiting is welcoming.

for our dad who has been progressing with his dementia. In fact he has shown signs of improvement since moving to Buchanan Lodge from his previous care home.
The staff have been amazing - from the carers and nurses making sure that dad has the best possible set-up in his room and looking after his daily care, to the administrators and management who made the whole process of moving dad in seamless. You can tell that they are all very professional and personally care about their jobs. It's very easy to communicate any questions or concerns you have with them and they take those very seriously.
I know dad is in the best possible place at Buchanan Lodge :)

are enjoyed regularly.

a very high standard. Thank you.

enjoyed the season.

been very accommodating to my father's needs. The whole family is delighted and grateful.

receives. Thanks to all the staff.

recognises staff who attend to her. Staff are very professional and seem happy to be working at Buchanan Lodge. So this in itself makes you feel safe leaving your loved one there. I've also noticed that the domestic staff acknowledge clients and visitors, which is also reassuring. On the medical side, the care is also good. My mum has got some ongoing health issues and these have been addressed by the home. On the downside, I feel the home is far too hot in the summer months. When visiting it can be noisy at times and there is nowhere to sit unless it's in Mum's room. If another room was available that would be good, also I feel a sensory room would be welcomed by many clients.

A huge positive of the home are the wide range of activities and varied calendar of events that they put on throughout the year for both residents and relatives. They put a great deal of hard work and effort into this. The addition of the vintage tearoom is wonderful and allows larger groups of family and friends to meet with residents in an attractive space. With regard to my relative's health and wellbeing, the home also provides access to a wide range of agencies. We hope the good work continues.

Thank you for your care. I know it can be very demanding.

the staff and management at Buchanan Lodge.

happy with Mum's care.