Belsize Healthcare Scotland in Aberdeenshire | 5 Care Homes

Review of
Dounemount Care Home
from P L (Son of Resident) published on 2 December 2025 Submitted via Postal Card • Report

Overall Experience

My father gets very well looked after at Dounemount Care Home.

Reply from Amanda Stofka, Home Manager at Dounemount Care Home

Thank you for your review and we appreciate your positive feedback.

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Review of
Dounemount Care Home
from David N (Husband of Resident) published on 19 November 2025 Submitted via Website • Report

Overall Experience

on entering the care home it felt frindly and was greeted by a rep of the home all I spoke to were very knowledgeable the home is clean and tidy and warm ,the pepole reciding there seemed to be happy and relaxed , there seemed to be a atmosphere of enjoyment the staff were always not far from were

the clients and willing to do what was necessary . I would recomend this home to anyone who was thinking about joining .

Reply from Amanda Stofka, Home Manager at Dounemount Care Home

Thank you for your wonderful review , we appreciate the lovely feedback.

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Review of
Maryfield West Nursing Home
from Ian G (Respite Resident) published on 13 November 2025 Submitted via Website • Report

Overall Experience

My dad was initially anxious about moving into Maryfield West for two weeks of respite care (for the first time) but he thoroughly enjoyed his stay there and the staff were fabulous. The care home was very welcoming, the food excellent and the care provided for was first class - again thanks to all

the staff. We regularly visited him and were always warmly welcomed (including our border terrier Toby - he loved seeing his human grandad.). Thanks for caring for my father and making his respite stay special.

Reply from Diana Toneva, Home Manager at Maryfield West Nursing Home

Thank you very much for the lovely feedback, Ian. It was great having your father in our home, it was a pleasure to look after him and we are very pleased that he had an enjoyable stay. We will…read more

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Review of
Maryfield West Nursing Home
from Maureen H (Sister of Resident) published on 24 September 2025 Submitted via Postal Card • Report

Overall Experience

Before my sister moved into Mayfield West my niece and I looked at several homes. We both felt this was the home we felt best about. The residents are very well cared for, food is excellent and staff always friendly and smiling. My sister is very happy there and has no complaints.

Reply from Diana Toneva, Home Manager at Maryfield West Nursing Home

Thank you very much for the lovely review Maureen. We are delighted that your sister is happy in our home and will continue to give the best care possible. Kind regards

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Review of
Laurels Lodge Care Home
from S S (Wife of Resident) published on 23 September 2025 Submitted via Postal Card • Report

Overall Experience

Everything went well on admission and the care received is excellent. Staff cannot do enough for the residents and there families.

Reply from Shelia Gesma, Manager at Laurels Lodge Care Home

Thank you so much for taking the time in giving us your very positive feedback and we are pleased to know that you are happy with the care being provided to your husband. Our dedicated team here at…read more

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Review of
Havencourt Care Home
from L C (Daughter of Resident) published on 15 September 2025 Submitted via Website • Report

Overall Experience

Fantastic level of care from a truly dedicated staff team who go over and above to ensure my mother is thriving. Very reassuring to know my mum is so well cared for 24/7. The daily activities are stimulating and a lot of effort goes in to ensuring a wide and interesting range of things to do is offered.

Reply from Kirsten Bell, manager at Havencourt Care Home

Thank you for taking the time to leave such a lovely review. It is an absolute pleasure having your Mum live with us at Havencourt.

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Review of
Maryfield West Nursing Home
from Catherine T (Daughter of Resident) published on 10 September 2025 Submitted via Postal Card • Report

Overall Experience

I really could not be happier with the care my relatives receive at Maryfield West. They are cared for, respected, involved and are safe. The staff are all lovely, helpful and engaging. The facilities are great, the rooms are very lovely and they are all clean and well looked after. There is a great

range of activities for residents, and opportunities for friends/relatives to be involved also, which is fabulous. The care home is also well managed and relatives are kept well informed. Overall I am very happy with my and my relative's experience with Maryfield West.

Reply from Diana Toneva, Home Manager at Maryfield West Nursing Home

Thank you very much for the lovely feedback Catherine. We are delighted that you are happy with the care provided to your loved one. It is a pleasure looking after your relative and it is lovely to…read more

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Review of
Maryfield West Nursing Home
from Kate H (Friend of Resident) published on 5 September 2025 Submitted via Postal Card • Report

Overall Experience

We came to visit our dear friend who had moved into Maryfield West a week ago. She was in very good spirits, and although she can no longer live alone, she seemed very settled. The staff were attentive, finding a quiet place for us to chat and providing hot drinks. We spoke with the activities coordinator,

who told us our friend had immediately taken part in a keep fit session as if she had been there for weeks. We spoke with her for quite a long time as she was keen to find out more about our friend and her interests.

Reply from Diana Toneva, Home Manager at Maryfield West Nursing Home

Many thanks for the lovely review. We are very pleased that your friend has settled well in our home and it is a pleasure looking after her. We are looking forward to meet you again. Kind regards

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Review of
Maryfield West Nursing Home
from J N (Partner of Resident) published on 1 September 2025 Submitted via Postal Card • Report

Overall Experience

I am happy with the way the care home is run. My partner is in good hands and being well looked after. Just could you tell the nurses that wash and dress that they use too much shower, at home the big bottle would have lasted at least 2 months, here it only lasted 3 weeks. Also I had to replace a new

hairbrush and sometimes he is a bit smelly from the bottom. But these are only minor things so don't worry about it.

Reply from Diana Toneva, Home Manager at Maryfield West Nursing Home

Thank you for the lovely review, we are pleased that your partner has settled well. We will make sure that the issue with the shower gel is addressed immediately

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Review of
Havencourt Care Home
from Les B (Granddaughter of Resident) published on 22 July 2025 Submitted via Website • Report

Overall Experience

My gran gets the best care from dedicated and diligent staff. It's a beautiful and calm environment that is homely for her.
The manager goes above and beyond for her residents, providing individual care and support. We couldn't ask for better.

Reply from Kirsten Bell, manager at Havencourt Care Home

Thank you very much for taking the time to leave such a positive review. It means so much to the team to read your positive feedback

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Review of
Havencourt Care Home
from J V (Husband of Resident) published on 15 July 2025 Submitted via Postal Card • Report

Overall Experience

Homely care home.
Passionate people.
Small, so more personal.

Reply from Claire Carrie, manager at Havencourt Care Home

Thank you for taking the time to review Havencourt. Your feedback is very important to our team

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Review of
Havencourt Care Home
from M G (Wife of Resident) published on 14 July 2025 Submitted via Postal Card • Report

Overall Experience

Overall, I am very pleased with the care that my husband is receiving. The staff are friendly, welcoming and courteous to both my husband and myself. The staff are respectful with all the visitors & residents, with a good understanding of each resident's needs. (This is my own opinion in observing them

going about their duties.)
The environment has improved greatly over the past year, and the atmosphere is homely.
I find the management very approachable, and any concerns are listened to and dealt with promptly, and feedback is given.
A special mention for the activities that are offered, which residents take part in, should they wish to.

Reply from Kristin Jackson-Brown, Regional Director at Havencourt Care Home

Thank you very much for your lovely review and feedback, it is greatly appreciated. It is our please to take care of your Husband and we are delighted to hear how happy you are with his care.

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Review of
Havencourt Care Home
from Fred C (Husband of Resident) published on 10 July 2025 Submitted via Postal Card • Report

Overall Experience

The care my wife receives is fantastic, I have noticed how happy and settled she is. All the staff chat to her and do all the can to make sure she has everything she needs. She loves going out on the orgnaised outings.

Reply from Kristin Jackson-Brown, Regional Director at Havencourt Care Home

Thank you very much for your lovely review and feedback, it is very much appreciated and will be shared with the team. We are delighted to hear how happy you and your wife are at Havencourt.

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Review of
Havencourt Care Home
from Wendy F (Daughter of Resident) published on 9 July 2025 Submitted via Postal Card • Report

Overall Experience

Friendly, caring and safe environment. Staff all very approachable. Great communication. Like a home from home. Best place for Mum as feel confident she is well cared for.

Reply from Kristin Jackson-Brown, Regional Director at Havencourt Care Home

Thank you for the lovely review, it is our priveldge to care for your Mum. We are delighted to hear your feedback and will share this with the team.

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Review of
Laurels Lodge Care Home
from Lesley D (Daughter of Resident) published on 7 July 2025 Submitted via Website • Report

Overall Experience

My parents are both residents at Laurels Lodge and I don't think we could have found a better care home for them.
The home is incredibly well run and the staff seem genuinely happy at their work and this is reflected in the care given to the residents. There is a friendly, warm and homely feel in

Laurels any time I've visited and the staff are all very kind and caring. My parents are always clean and well dressed and they comment regularly on how they have enjoyed their meals.
The home is spotlessly clean at all times and great effort is put into organising a wide range of varied and imaginative activities with everyone taking part. When entertainers visit it's wonderful to see the staff enthusiastically joining in, singing and dancing with the residents.
I would highly recommend Laurels to anyone looking for a safe, caring and friendly nursing home.

Reply from Shelia Gesma, Manager at Laurels Lodge Care Home

Thank you very much for your valuable feedback. The entire team at Laurels Lodge are extremely grateful for the trust you and your family have given us in providing care for your Mum and Dad who…read more

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Review of
Havencourt Care Home
from F G (Great-Nephew of Resident) published on 24 June 2025 Submitted via Website • Report

Overall Experience

Just been to visit my great aunt and have to say it's a wonderful place. I was so impressed by the level of care she is receiving - as she seems so happy. New manager seems to have made a big difference and I want to thank them so much . A really friendly ans homely atmosphere

Reply from Kirsten Bell, manager at Havencourt Care Home

Thank you for taking the time to review Havencourt. Your feedback is very important to our team.

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Review of
Garioch Care Home
from Kenneth G (Son of Resident) published on 11 June 2025 Submitted via Postal Card • Report

Overall Experience

My father become a resident in Garioch Care Home on 19th November 2024. Our initial meeting with the manager was very informative and our invitation to lunch along with our father was excellent. Future care has been amazing, with any of our concerns dealt with immediately. Staff are friendly and approachable.

Reply from Karen Paul, Manager at Garioch Care Home

Thank you very much for your kind words which I shall share with the team in Garioch. We are pleased to hear you and your dad's experience is a lovely one.

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Review of
Maryfield West Nursing Home
from Deborah S (Daughter of Resident) published on 28 May 2025 Submitted via Website • Report

Overall Experience

I am grateful for the care that this home provided for my mother in her last days. She was treated with respect and close attention. The staf were patient and kind and very solicitous of my motber's needs. They were supportive of my and my my neice's needs as her only family visitors in a trying time.

We did visit a number of other homes, and this was the facility that impressed us with their facilities and levelmof care. Mum settled in well and was kept comfotable and supported in her final hours.

Reply from Diana Toneva, Home Manager at Maryfield West Nursing Home

Thank you very much for the kind words. It was a pleasure looking after your mum and was nice to see that she settled in quickly. I will make sure your feedback is passed on to the team. Kind regards…read more

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Review of
Havencourt Care Home
from Adele W (Granddaughter of Resident) published on 23 May 2025 Submitted via Website • Report

Overall Experience

Amazing work carried out by all staff members. My granny absolutely loves the activities offered at the home and it's so nice having a place where we know she is so well looked after and safe.
Thank you to all the teams hard work and dedication to the residents.

Reply from Kirsten Bell, manager at Havencourt Care Home

Thank you for taking the time to leave such a lovely review, the team at Havencourt really appreciate your feedback

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Review of
Dounemount Care Home
from S B (Daughter of Resident) published on 23 May 2025 Submitted via Website • Report

Overall Experience

Every time I have visited Dounemount the staff are always happy and helpful and all the residents are very well cared for.
There is always lots going on to keep the residents entertained and happy.
Dounemount is very well run and the staff keep me up-to-date with everything to do with my mum.

Reply from Amanda Stofka, Home Manager at Dounemount Care Home

Thank you for your wonderful review, the whole team at Dounemount appreciate your positive feedback.

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Care Homes Owned by Belsize Healthcare Scotland in Aberdeenshire

Belsize Healthcare Scotland Locations in Aberdeenshire (5)

Belsize Healthcare Scotland Reviews in Aberdeenshire (260)

Dounemount Care Home

Dounemount Care Home

Maryfield West Nursing Home

Maryfield West Nursing Home

Laurels Lodge Care Home

Havencourt Care Home

Maryfield West Nursing Home

Maryfield West Nursing Home

Maryfield West Nursing Home

Havencourt Care Home

Havencourt Care Home

Havencourt Care Home

Havencourt Care Home

Havencourt Care Home

Laurels Lodge Care Home

Havencourt Care Home

Garioch Care Home

Maryfield West Nursing Home

Havencourt Care Home

Dounemount Care Home

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