Care Homes Owned by Belsize Healthcare Scotland in Ayrshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Belsize Healthcare Scotland in Ayrshire

Only the locations & reviews in Ayrshire for Belsize Healthcare Scotland are showing below.

View the details of all 16 locations (with 889 reviews) owned by Belsize Healthcare Scotland

Belsize Healthcare Scotland Locations in Ayrshire (2)

2 Care Homes owned by Belsize Healthcare Scotland in Ayrshire
Queens View Harbour Care Home

72 Templehill, Troon KA10 6BE 

9.9 56 reviews
"Thank you for having my mum in your wonderful home. At a later age we can get challenging and my mum is no exception. . That being said the…"   Read all 56 reviews
Location Type Care Home

Queens View Harbour Care Home located in Troon is a brand new purpose-built home that opened in July 2021 that offers exceptional levels of Residential, Nursing, Respite and Dementia care for the elderly. All of the home's 56 luxury appointed bedrooms… Read more about Queens View Harbour Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 60 Rooms from £1,800 / week
Hallhouse Care Home

Main Road, Fenwick, Kilmarnock KA3 6AH 

9.9 102 reviews
"All staff in the care home are very friendly and helpful. My mum is looked after well and cared for - something which is important to me.…"   Read all 102 reviews
Location Type Care Home

Hallhouse Care Home offers residential, nursing and respite care in the quiet village of Fenwick with a focus on making every day memorable. The home has a spectacular garden, home to an array of wildlife and plants as well as secure decking areas… Read more about Hallhouse Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 47 Rooms from £1,400 / week

Belsize Healthcare Scotland Reviews in Ayrshire (158)

9.8

Belsize Healthcare Scotland has a Group Review Score of 9.8 (9.819) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Belsize Healthcare Scotland must have a Review Score.

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Review of

Hallhouse Care Home

from J S (Daughter of Resident) published on 15 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff in the care home are very friendly and helpful. My mum is looked after well and cared for - something which is important to me. There are excellent activities inside and outside of the home. I would definitely recommend Hallhouse.
Reply from Kerrie Sturgeon, Deputy Manager at Hallhouse Care Home

Thank you so much for taking the time to submit a review, your kind words are appreciated and I will pass these on to the staff team.

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Review of

Queens View Harbour Care Home

from Andrew M (Son of Resident) published on 15 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you for having my mum in your wonderful home. At a later age we can get challenging and my mum is no exception. . That being said the manager is a good listener and with anything will help as needed, two members of staff on the main living floor always nice and friendly, happy yo get you a coffee.
The staff on level 2 really try, my mum resides here, to mention a few stars. Not to forget two other members of staff who keep the fun times happening. if I have missed anyone, I'm trying.
Thank you all for keeping my mum safe, well fed, and happy.
Reply from Gemma Boyle, Interim Manager at Queens View Harbour Care Home

Thank you for your lovely feedback. We truly appreciate you taking the time to share your positive experience. Our team works hard to provide a caring and welcoming environment for the residents, and it means a lot to us when this is felt and noticed.

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Review of

Queens View Harbour Care Home

from Esther M (Sister of Resident) published on 22 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we had to choose a care home for our sister and as soon as we saw Queens view we were sure it was the right choice for her, she didn't get to enjoy all that they had to offer but they tried their hardest to do what they could.i would like to thank all of the staff from the very first time
we met them to every member of the staff who gave my sister the best care they could have and i was so pleased that we chose Queens View for her was very ill and was only in it for about 5 months but we were so grateful that she got the best care ever so thank you with all my heart QUEENS VIEW HARBOUR TROON.
Reply from Gemma Boyle, Interim Manager at Queens View Harbour Care Home

Thank you so much for your thoughtful review. We are truly pleased to know that your sister felt happy and well cared for during her time with us. Your kind words mean a great deal to our team. We are honoured that you entrusted us with her care.

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Review of

Hallhouse Care Home

from Yvonne W (Daughter of Resident) published on 4 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum and dad moved into Hillhouse Care Home on the 18th December 2024, and both settled in really well. This is all down to the staff. Both have had a new lease of life, and that is down to all the activities the home puts on, from the men's club, women's pamper days and day trips out. I can't praise
the home and staff highly enough.
Reply from Carol Barr, Manager at Hallhouse Care Home

thank you so much for taking the time to submit a review, your kind words are appreciated and will be passed on to the staffkind regards

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Review of

Queens View Harbour Care Home

from J R (Niece of Resident) published on 4 July 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff cannot do enough for my uncle. They go out of their way to be kind to him and spend a little time with him. This makes all the difference to his wellbeing. He is very well cared for and I know he is in safe hands.
Reply from Gemma Boyle, Interim Manager at Queens View Harbour Care Home

Thank you for your kind words. It truly means a great deal to the entire team to know the care and support we provide is making a difference. The staff team work with compassion and dedication every day, and having this recognised is incredibly rewarding.

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Review of

Hallhouse Care Home

from D R (Brother of Resident) published on 23 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention my sister is receiving at Hallhouse is away above my expectations. The management and staff are extremely informative and friendly and take time to tell us of how they are caring for my sisters needs.
Reply from Carol Barr, Manager at Hallhouse Care Home

Thank you for your kind review, this means a lot to us at Hallhouse and I will pass this on to the staff team. Thank you for taking the time to send in the review its much appreciated. kind regards

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Review of

Queens View Harbour Care Home

from C S (Son of Resident) published on 27 May 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
The care home rooms are excellent and the staff are lovely.
On staffing, the feedback I will give is they are not sufficiently staffed. Small touches that would make this a 5-Star rather than 4-star are missing all too often. I don't see this as an issue with the people, it's an issue with the staffing
level.
The entertainment is really good - the two members of staff do all they can and it's terrific what they can achieve.
The food is average - more like school dinners far too often and not warranting even 4 stars.
Reply from Gemma Boyle, Interim Manager at Queens View Harbour Care Home

Thank you very much for your feedback. We're please to hear that you found the rooms to be excellent and our staff to be lovely, it is always encouraging to know that these aspects of our care are appreciated. We also take your concerns seriously and appreciate you highlighting areas where we can improve. Your comments will be shared with the relevant teams for review. We are committed to providing the highest standards of care and your honest feedback helps us work towards that goal. Please reach out directly if you would like to discuss your experience in more detail.

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Review of

Hallhouse Care Home

from T C (Daughter of Resident) published on 13 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is happy and settled. The staff are very caring and ensure all her needs are met. There are plenty of activities and outings to keep her active. We are very happy with the service being provided.
Reply from Carol Barr, Manager at Hallhouse Care Home

Thank you so much for your lovely review and comments, I will make sure this is passed on to the staff team kind regards Manager

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Review of

Hallhouse Care Home

from Sara L (Daughter of Resident) published on 6 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been very pleased with the care that has been given to our relatives. They have improved since being in the home. A good variety of activities & trips are planned every week which they participate in. There is always staff available to ask questions to. The staff keep us updated by phone if
they have had a fall or anything else relevant to our relatives. We have regular review meetings with one of the team who is involved in the care of our relatives. They also hold relative meetings for anyone to attend where they talk about staffing & planned work on the building etc. Hall house is very friendly & we are always made welcome when we visit. The home is always clean & fresh. We haven't found any negatives with Hall House since using the facility.
Reply from Carol Barr, Manager at Hallhouse Care Home

thank you for your lovely review and kind words. I will make sure to pass this on to the team. thank you again for taking time to send in your review.kind regards

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Review of

Hallhouse Care Home

from E M (Sister of Resident) published on 22 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of Hallhouse Care Home in respect of my brother, I can only speak highly of the staff at all levels, carers, nursing, house keeping and office. Any concerns are dealt with quickly, and I am kept informed at all levels of his care.
Reply from Carol Barr, Manager at Hallhouse Care Home

Thank you for taking time to submit your kind review, this is much appreciated, we will make sure this is passed on to the staff team. Kind regards

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Review of

Hallhouse Care Home

from A B (Daughter of Resident) published on 2 October 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Since moving to Hallhouse Care Home my dad's physical and emotional health has turned around significantly.
He came to the care home from hospital and needed a zimmer to walk. He also was very depressed and lonely.
The staff have embraced him and his needs to such a high standard. He now does yoga
every Monday and takes part in all the activities and has made friends for the first time in years. He has attended social clubs, event days, boat trips and the residents go out regularly for afternoon tea and much more. He also loves the afternoon cake and coffee trolley and the tuck shop that has been introduced.
If any issues have arose, the staff have resolved them quickly. For instance when I was concerned that he was losing weight a food and fluid diary was promptly put in place and my dad given more encouragement at meal times.
We, as a family, have got the old dad back that we thought had been lost for good and we can't
thank the staff at Hallhouse enough.
Reply from Carol Barr, Manager at Hallhouse Care Home

Thank you so much for your lovely comments, I will ensure to pass on your feedback to the staff team. Thank you for taking the time to complete the review, it's very much appreciated.
Kind Regards

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Review of

Hallhouse Care Home

from Linda K (Daughter of Resident) published on 18 September 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Having previously had my father-in-law as a resident in Hallhouse (2023). I knew I wanted the same standard of care for my mum when a few months ago we had to make the decision to move her to a care home.
She herself rates it 5 stars plus, and she or I have no concerns whatsoever, the place is spotless,
has a very welcoming feeling, staff can't do enough for the residents.
My mum did worry a wee bit about going into the unknown (normal emotion, even in a younger person) but this place has turned her life around she is so happy, loves being kept busy with activities and outings, and loads of people to talk too, and the meals always look and smell lovely and my mum reports that it's always delicious.
We as a family, would highly recommend Hallhouse Care Home.
Reply from Lindsay McCulloch, Regional Director at Hallhouse Care Home

Thank you for taking the time to review Hallhouse and for your lovely comments. I will make sure this is shared with the team at Hillhouse.

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Review of

Hallhouse Care Home

from James F (Husband of Resident) published on 13 September 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hallhouse Care Home at Fenwick is a wonderful place. I am very glad I have chosen it for my wife. All the staff are wonderful, from administration, nursing, caring, kitchen and last but not least, the housekeeping and cleaning staff, I could not speak any more highly of them all. The patience, compassion
and love they show and give my wife and all other residents are just great. I am ever so pleased my wife is in their care.
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Review of

Hallhouse Care Home

from Liz B (Wife of Resident) published on 10 September 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
The last year has been extremely traumatic for our family due to the steep and sudden decline in my husband's health. He came to Hallhouse in February after 4.5 months in hospital and has adjusted well. From the housekeeping staff to higher management, the care, respect and support afforded to both
of us has been second to none. The staff are friendly and approachable and are quick to resolve any issues or concerns. My husband is a relatively young man, his behaviour at times can be challenging but everyone has got to know him and gently cajole him into a better way of thinking which really gives me the reassurance and peace of mind I need when I can't be with him.
Reply from Carol Barr, Manager at Hallhouse Care Home

Thank you for your kind review. I will pass on to the team as a whole. kind regards Carol

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Review of

Queens View Harbour Care Home

from Frances H (Niece of Resident) published on 27 August 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
It has taken 2 days to think about what to write but on behalf of my 2 sisters and myself, we can't thank the whole staff from cleaners to carers enough for the love, care and attention that was given to her to help her settle in. The activity co-ordinators who took her in hand to make her feel included,
the hairdresser who kindly kept her looking lovely including her nails, the chefs who catered for meals and mostly the carers who went above and beyond. Being so far away (almost 500 miles) and with a husband with Parkinson's and dementia, visiting was restricted to 2 visits a year but phone calls almost every evening. She was in such a state when we arrived 2 years ago and Queens View taking her in at such short notice was a real lifeline. You all, each and every one, deserve a medal. We are coming up in September, it was already booked and will call in to visit if permitted. Thank you thank you thank you.
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Review of

Hallhouse Care Home

from M H (Daughter of Resident) published on 2 July 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the staff, they are excellent caregivers. The rooms are nice and well-presented. There are plenty of activities to keep the residents busy.
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Review of

Hallhouse Care Home

from David T (Son of Resident) published on 15 February 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are always happy to discuss any problems or issues and are always resolved very quickly. Good informal inclusive atmosphere. All staff have very good engagement with residents. A regular meeting takes place with management and residents, where all are encouraged to raise any points on their mind.
Nice peaceful setting too.
Reply from Carol Barr, Manager at Hallhouse Care Home

Thank you for taking the time to write a review of our services here at Hallhouse Care Home. I will share your review with the team. Thank you, Carol Barr

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Review of

Queens View Harbour Care Home

from Claire M (Niece of Resident) published on 5 February 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been in many homes over the last 10 years and have seen many different standards. Queens View Harbour Care Home surpasses anything I have experienced and would be the level of care I would want for myself and any loved one.
The staff get to know the residents individually allowing them to meet
personal needs are the heart and soul of the facility. They are compassionate, knowledgeable, and dedicated to providing the best possible care to each resident. Moreover, the staff go above and beyond to make each resident feel safe and supported.
One aspect which does stand out is the range of activities and entertainment provided. There is always a calendar full of engaging and stimulating events. The staff encourage participation and ensures that residents feel included and valued.
Overall, my experience is that my aunt is experiencing exceptional care in a 5-star establishment. The care, comfort, and sense of community provided by the staff are outstanding. I would highly recommend.
Reply from Michelle Somerville, Manager at Queens View Harbour Care Home

Thank you, Claire, for taking the time to review our services here at Queens View Harbour. We have a really hard-working team here who thrive to maintain excellent standards of care. Kindest Regards.

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Review of

Queens View Harbour Care Home

from Catherine W (Friend of Resident) published on 30 January 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home and the staff are amazing! The carers are so good with all the residents and it is obvious that they really care about them treating them with so much respect.
I visit my friend regularly and always find the staff very friendly.
Reply from Michelle Somerville, Manager at Queens View Harbour Care Home

Thank you for taking the time to review our care home. We really have a great team at Queens View Harbour, I will personally share your review with the extended team. Thank you Michelle Sommerville

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Review of

Queens View Harbour Care Home

from F S (Sister-in-law of Resident) published on 26 January 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
This a beautiful care home. Staff are always very attentive and helpful. My sister-in-law/ friend is very well cared for and there are plenty of activities for her to participate in and lovely gardens to sit in when the weather is fine
Reply from Michelle Somerville, Manager at Queens View Harbour Care Home

Thank you for taking the time to review Queens View Harbour. I agree Queens View Harbour has a beautiful garden and our residents really enjoy keeping it looking great. Kindest Regards Michelle Sommerville

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Awards / Recognitions (3)

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