Belsize Healthcare Scotland in Fife | 4 Care Homes

Review of
Henderson House Care Home
from Michael P (Husband of Resident) published on 5 February 2026 Submitted via Website • Report

Overall Experience

My wife has been a resident of Henderson House for 3 years now and the Care she has had is totally satisfactory. The care staff have got to know her and she is treated more like an old friend or relative than a care home resident..
She is happy and contented most of the time, and for my part I am

confident that she is being looked after well.
If she does get upset ( as part of her illness) the staff soon notice and are adept at cheering her up
The environment of the Home is bright and modern and is kept very clean and odour free at all times.

Reply from Richard Lake, Manager at Henderson House Care HomeThank you for your lovely feedback.

Our staff at Henderson House truly care, and your kind words mean so much to them. We're working hard to make positive changes, with lots of exciting days and activities planned for our residents over the coming months.

Leaving positive and constructive comments really helps our hardworking team feel appreciated-thank you for taking the time to do so.

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Review of
Earlsferry House Care Home
from Donald M (Husband of Resident) published on 4 February 2026 Submitted via Postal Card • Report

Overall Experience

My wife has been a resident since February 2025. I visit nearly every day, sometimes twice if events are on. The staff have always been excellent for my wife and myself. My wife has her hair done by the hairdresser every week. I have eaten meals at Christmas and New Year with my wife at home, and the

food is very good. Plenty of activities. Because my wife is mobile, I walk nearly every day on the beach at the rear of home. My wife has a great friendship with carers as they strive to keep everyone happy. My friends and family who visit think as I do.

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Review of
Henderson House Care Home
from Helen W (Daughter of Resident) published on 2 February 2026 Submitted via Website • Report

Overall Experience

I find Henderson House to be a great place the staff are always very helpful nothing is any bother in helping if I have a concern for my dad.my dad's care is always very good he can be a stubborn man when it comes to him doing thing but the staff have so much patience and time until dad is ready nothing

is to much trouble.

Reply from Richard Lake, Manager at Henderson House Care HomeReviews like this make the dedicated team at Henderson House spring out of bed every morning, ready to make our residents' days fun and meaningful.

However, at Henderson House we always strive for more. With the introduction of our new dedicated activity team, improved lounge areas, and activity trolleys, we're confident these positive changes will continue to make your lovely dad's days even better.

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Review of
Henderson House Care Home
from J D (Daughter of Resident) published on 2 February 2026 Submitted via Website • Report

Overall Experience

Over all Mums care is good and I really appreciate all the staff who care for mum with love, however I feel the food quality is poor not nutrition enough or worthy of the fees.
I've raised my thoughts with 3 Managers on this and my views on lounge area (clinical and unhomely)
I've suggested a designated

member of staff for the tv and smart speaker as currently TV switch on and left all day on whatever Chanel tv was switched on.
I don't feel there is enough movement Mum sits all day and now shuffles when walks
Zero residents outings and why has sunshine club stopped ?
I never see activity done when residents when I'm in.
No pictures on social media anymore so don't see what mums been up too which in my head isn't much.

Reply from Richard Lake, Manager at Henderson House Care HomeWe agree that there is always room for improvement, and we have listened carefully to everyone's feedback. As a result, we are in the process of installing new kitchens within the living areas, helping to keep these spaces tidy, welcoming, and homely.

We are also excited to be welcoming a team of four experienced activity coordinators in the coming weeks. This will allow us to offer residents meaningful activities every day.

Feedback is very important to us, as it supports continual improvement-something our dedicated team strives for on a daily basis.

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Review of
Henderson House Care Home
from Iain L (Husband of Resident) published on 2 February 2026 Submitted via Website • Report

Overall Experience

My wife has been a resident at Henderson House Care Home since October 2025. I was understandably anxious about this big step but my experiences of the past 4 months have dispelled any concerns I may have had.
The nursing and caring staff are amazing, showing so much compassion, patience and loving

care that I have total confidence that my wife is being very well looked after. A new Manager and office staff are always available to offer advice and updates, which provides even more security.
It is so obvious that the staff are not only very well trained but are personally invested in the well being of the residents.
Henderson House is a slightly older care home but the cleanliness, buzz of activity, laughter and caring staff give it a really homely feel. I highly recommend it.

Reply from Richard Lake, Manager at Henderson House Care HomeThank you for such a lovely review. The team at Henderson House works incredibly hard to ensure every day truly counts for our residents. We have lots of exciting plans over the coming months and remain committed to continually striving for excellence.

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Review of
Gowrie House Care Home
from Fiona N (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report

Overall Experience

This was the best thing we did for our mum - after settling in she was a new person - her fun, humour and taking part in activities was brilliant. All the staff are so helpful, caring and will do anything for you - they also have a fantastic sense of humour which we totally enjoy. The rooms are spacious,

always very clean and you can add any homely touches you want to make their stay as happy as possible. The activities provided are second to none - mentally stimulating, incorporates fitness made fun and encourages social interaction - whoever thinks all the many variety of activities should get many Gold Stars. I would certainly recommend Gowrie Care Home to anyone looking for a friendly, fun filled, caring place for their relative to stay.

Reply from Elaine Berry, Manager at Gowrie House Care HomeThank you so much for your kind words. Mums humour lights up the room she loves to take part in every activity and she really does make us smile. Mum is very much part of our extended family keeps us on our toes day in day out. This review means so much to us all and makes our jobs so worthwhile to know that mum and yourselves are happy.

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Review of
Gowrie House Care Home
from H N (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report

Overall Experience

My mum is very happy at Gowrie, doing things she struggled with at home like personal care, because she's being cared for24/7.she loves all the staff, they are very kind and caring and are happy to help in any way they can if we have any issues.the food is great and mum really enjoys it,there is entertainment

on twice a day which she can choose to go to or not,also the entertainment staff take the residents out on trips as the have a wee bus, entertainment staff are fantastic with all the residents.overall I'd say myself and my sister are very happy we found Gowrie house for my mum and she and we are very happy with everything.

Reply from Elaine Berry, Manager at Gowrie House Care HomeHi thank you so much for very kind words, this means a great deal to all of us to know that mum is enjoying her time in Gowrie. She is very much part of our extended family and brings a smile to our faces daily. Mum loves to take part in any activities that are going on and this makes her day but also the staff's day to know that we are making her smile.

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Review of
Gowrie House Care Home
from Marjory M (Daughter-in-law of Resident) published on 22 January 2026 Submitted via Website • Report

Overall Experience

When we were told both my inlaws will need 24/7 care we were advised to look at care homes, we looked at a few, Gowrie was our first and the one we went back to, as it felt homely, is clean, great atmosphere, the staff and management are all welcoming, friendly and always have a smile and speak to us.

Love that there is always activities for the residence in the home they also get taken out. Sadly my mother-in-law passed while there but they looked after her so well and made her comfortable, my father-in-law is still there and they look after all his needs, he likes the meals there too.
It's like an extended family, good feeling.

Reply from Elaine Berry, Manager at Gowrie House Care HomeThank you so much for your kind words we love to have you come in and visit and the staff love to hear positive feedback it makes our jobs so worthwhile.

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Review of
Craighead Care Home
from D J (Brother of Resident) published on 21 January 2026 Submitted via Postal Card • Report

Overall Experience

You can walk in and it always smells clean & fresh. All staff are nice and always get a couple of cups of tea. They take an interest in me, someone they don't know about, means a lot. I can say its a nice home.

Reply from Jasmine Ali, Manager at Craighead Care HomeThank you very much for taking the time to share your kind feedback with us. We are delighted to hear that you find the home clean, welcoming, and pleasant, and that you feel comfortable and valued when you visit. It means a great deal to our team to know that our staff's warmth, hospitality, and genuine interest have made a positive impression. Creating a homely, respectful, and caring environment for residents and their families is very important to us, and your comments are truly appreciated. Thank you again for your thoughtful words and for taking the time to share your experience with us.

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Review of
Earlsferry House Care Home
from D O (Granddaughter of Resident) published on 15 January 2026 Submitted via Website • Report

Overall Experience

My gran has been In Earlsferry House now for a couple of months. She lived independently prior to residing at Earlsferry house. I was so happy that a place became available. Every time I visit my gran is very settled. In grans words "I have no complaints, I'm well looked after". The staff are amazing

and you can see from the offset that person centred care is at the centre of what they do. Earlsferry house has a very homely feeling and we are always made to feel very welcome.

Reply from Caitlin Wallace, Home Administrator at Earlsferry House Care HomeThank you so much for taking the time to share these kind words about your Gran's time at Earlsferry House. It truly means a great deal to our whole team to know that she felt settled, well cared for, and at home with us.
We're especially touched by her words and by your recognition of our staff and our person-centred approach to care. It was a privilege to support your Gran during her time with us, and to welcome you and your family into our home.
Our thoughts remain with you and your family, and we thank you again for trusting us with her care

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Review of
Earlsferry House Care Home
from Paula W (Granddaughter of Resident) published on 15 January 2026 Submitted via Website • Report

Overall Experience

I honestly do not know where to begin. This carehome has changed our lives knowing my gran is being looked after by the best team. The manager and her team are outstanding and go above and beyond to provide personalised care.

My gran is extremely happy and in her own words everything is one hundred

percent ! She loves the staff and loves the food and people,

I feel she has a new lease of life albeit she is frail this home and care they provide is giving her the best life she can ever have,

Every time I visit every staff member is smiling in which I know can certainly be a tough job but they are so happy cheery and welcoming.

There is always a lot of social activities for the residents to join in on and the staff encourage the residents to join in my team says she wouldn't join in and every time I am in she is joining in and smiling !!!

I see the staff sing dance and generally always treating everyone like they would their own family, you can just tell the passion they have.

Reply from Caitlin Wallace, Home Administrator at Earlsferry House Care HomeThank you so much for sharing such a moving and thoughtful review. Your kind words about your Gran's time with us mean more than we can express.
We are incredibly touched to hear how happy and settled your Gran was at Earlsferry House, and how much she enjoyed the care, the food, the activities, and the relationships she built with our staff. Knowing that she felt valued, supported, and able to enjoy life in her own way, is exactly what we strive for.
It was a true privilege for our team to care for your Gran and to share in so many happy moments with her. Your recognition of the passion, warmth, and dedication of our staff will be shared with them all and will mean a great deal.
Our thoughts remain with you and your family, and we thank you sincerely for trusting us with your Gran's care and for taking the time to share your experience.

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Review of
Craighead Care Home
from Stuart F (Son of Resident) published on 13 January 2026 Submitted via Postal Card • Report

Overall Experience

My mother had been a resident at Craighead Nursing Home, Newport since October 2023. During her time there the level of care and support she received has been fantastic. All of the staff have been empathic, compassionate and trustworthy. The relationships that they built with Mum, and with myself &

my sister was exceptional. The home is spotlessly clean and is a welcoming place for all visitors. The decision to have a loved one admitted to a home is never easy but the way in which the staff have conducted themselves made the last couple of years for Mum so much easier.

Reply from Jasmine Ali, Manager at Craighead Care HomeThank you very much, Stuart, for taking the time to share such a thoughtful and generous review of your mother's time at Craighead Nursing Home. We are truly grateful for your kind words and for the trust you and your family placed in us since your mother's admission in October 2023. It means a great deal to know that the care, compassion and support provided by our team helped make those years easier for your mum and for you and your sister. Building meaningful, respectful relationships with residents and their families is at the heart of everything we do, and your feedback reassures us that this was felt and valued.
Your comments about the cleanliness, welcoming environment and the dignity shown to your mum will be shared with the whole team, who will be deeply encouraged by your appreciation. Supporting families through what is never an easy decision is something we take very seriously, and we are truly honoured to have been part of your mother's journey.

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Review of
Craighead Care Home
from E D (Wife of Resident) published on 27 October 2025 Submitted via Postal Card • Report

Overall Experience

Very nice welcome. Shown around home where we found everyone to be friendly and caring. I am enjoying the entertainment when visiting. Always been very enjoyable.

Reply from Jasmine Ali, Manager at Craighead Care HomeThank you so much, for taking the time to share such a lovely review. We are delighted to hear that you received a warm welcome and found everyone to be friendly and caring. It truly means a great deal to know that you feel comfortable and happy when visiting the home.
We are so pleased that you enjoy the entertainment and activities, as our team work hard to ensure that residents and their loved ones have enjoyable and meaningful experiences together. Your kind words are a wonderful encouragement to the whole team and reflect their dedication and compassion. Thank you once again for your thoughtful feedback and continued support. We look forward to welcoming you on your next visit.

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Review of
Craighead Care Home
from Ian K (Son of Resident) published on 22 October 2025 Submitted via Postal Card • Report

Overall Experience

My mother is happy, settled & well looked after by caring staff, with plenty of activities & a varied diet. Staff are always pleasant & welcoming when I visit & ready to tell me what she's been up to & how she is. They phone with any problems/information & keep me up to date.

Reply from Jasmine Ali, Manager at Craighead Care HomeThank you so much for your fantastic 5 star review. We are truly delighted to hear that your mother is happy, settled, and well cared for. It means a great deal to us to know that she is enjoying the activities, varied meals, and companionship within our home. Our team strives to provide care that is not only professional but also filled with warmth, respect, and genuine compassion. We believe that good communication with families is essential, so it is wonderful to hear that you feel well informed and supported.
Your kind words are a real encouragement to all of us. We will make sure to share your lovely feedback with the team, as it will brighten their day. Thank you again for taking the time to share your experience and for your trust in our care.

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Review of
Gowrie House Care Home
from Jenni K (Daughter of Resident) assisted by family/friend published on 21 October 2025 Submitted via Postal Card • Report

Overall Experience

My mother, I believe has had years added to her life due to the care, support, fun, laughter and company of staff my mother now has. Having dementai has not been made an issue. it has been addressed and dealt with, with love, care & support from the staff. People should all realise the pressure these

angels are under and remembering everyones needs and all Gowrie staff do it all with love and compassion. We are forever thankful.

Reply from Elaine Berry, Manager at Gowrie House Care HomeAww such kind words makes all of us at Gowrie feel happy and proud of the work we do. Mum is a major character within Gowrie and an much loved part of our extended family. We also appreciate all the support you give us throughout a very difficult journey for you and your family.

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Review of
Craighead Care Home
from C A (Husband of Resident) published on 17 October 2025 Submitted via Postal Card • Report

Overall Experience

I have nothing but praise for this wonderful care home. The staff right from the cleaners up to the management are just so good, the staff can't do enough for my wife, they are so friendly & polite, keep up the good work. 10 out of 10.

Reply from Jasmine Ali, Manager at Craighead Care HomeThank you so much for taking the time to share such a wonderful review. We are truly delighted to hear that you feel that your wife is so well supported and cared for. Our entire team takes great pride in providing a welcoming, safe, and compassionate environment, and your kind words are a heartfelt recognition of their dedication. It means so much to us that you have felt the warmth, friendliness, and professionalism of our staff at every level. We will be sure to share your praise with the whole team it will make their day! Thank you again for your generous feedback and for placing your trust in us. We will continue striving to provide the highest standard of care for your wife and all our residents.

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Review of
Henderson House Care Home
from S J (Daughter of Resident) published on 26 September 2025 Submitted via Website • Report

Overall Experience

The care that my Mum received was way beyond my expectations. The love and support that I received was exceptional. I salute the carers that looked after my Mum.
Mum enjoyed her time there and got involved in the great activities when she could. Thank you all

Reply from Jodie Clark, Manager at Henderson House Care HomeThank you for your comments. We are pleased you received a positive experience.

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Review of
Craighead Care Home
from J B (Sister of Resident) published on 25 September 2025 Submitted via Postal Card • Report

Overall Experience

My sister always appears to be happy and well looked after. The staff are all lovely and welcoming. Happy to help in any way possible. Craighead now has such a happy and welcoming atmosphere when you walk in.

Reply from Jasmine Ali, Manager at Craighead Care HomeThank you so much for taking the time to share your kind words. We are delighted to hear that your sister appears happy and well cared for, and that you find our team welcoming and supportive. Creating a happy and positive atmosphere for our residents and their families is always our priority, so it is wonderful to know this is reflected when you visit. Your feedback is greatly appreciated and will be shared with the team.

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Review of
Craighead Care Home
from Vera M (Sister of Resident) published on 25 September 2025 Submitted via Postal Card • Report

Overall Experience

I have been visiting a minimum of three days a week for almost three years. There is an overwhelming feeling of genuine love and care from all staff. My sister is well cared for. I too am welcomed when I visit. The manager is very enthusiastic and very keen to really make it a home from home and she

does that very well. I have no complaints whatsoever only heartfelt appreciation for the loving care shown to my sister and all the residents.

Reply from Jasmine Ali, Manager at Craighead Care HomeThank you so much for your beautiful and heartfelt review. It is truly wonderful to hear that your sister feels so well cared for and that you feel welcomed every time you visit. Our team genuinely loves what they do, and creating a home from home where residents feel safe, happy, and valued is at the heart of everything we do. Your kind words mean so much to all of us and will be shared with the team. We are so grateful for your trust and support and look forward to continuing to care for your sister with love and compassion.

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Review of
Craighead Care Home
from N M (Great-Niece of Resident) published on 25 September 2025 Submitted via Postal Card • Report

Overall Experience

Craighead Care Home has come up amazing since manager Jasmine started. The home is welcoming and vibrant. Always changing with new experiences and activities for residents. All the staff are welcoming, helpful and happy to help in any way. Residents always appear happy and comfortable with staff. The

home itself is clean, well kept, welcoming and lots of new things to see when you come in. Walking in feels like you are part of a family.

Reply from Jasmine Ali, Manager at Craighead Care HomeThank you so much for your wonderful review. We are thrilled to hear that our home feels welcoming and vibrant. Our team works hard to create a homely and engaging environment for all our residents, and it is lovely to know that our efforts are noticed and appreciated. Your kind words mean a lot to us and will be shared with the team. We look forward to continuing to provide a happy, comfortable, and family like atmosphere for everyone who comes through our doors.

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Care Homes Owned by Belsize Healthcare Scotland in Fife

Belsize Healthcare Scotland Locations in Fife (4)

Belsize Healthcare Scotland Reviews in Fife (197)

Henderson House Care Home

Earlsferry House Care Home

Henderson House Care Home

Henderson House Care Home

Henderson House Care Home

Gowrie House Care Home

Gowrie House Care Home

Gowrie House Care Home

Craighead Care Home

Earlsferry House Care Home

Earlsferry House Care Home

Craighead Care Home

Craighead Care Home

Craighead Care Home

Gowrie House Care Home

Craighead Care Home

Henderson House Care Home

Craighead Care Home

Craighead Care Home

Craighead Care Home

Awards / Recognitions (3)

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