Belsize Healthcare Scotland in Fife | 4 Care Homes

Review of
Gowrie House Care Home
from Michelle C (Daughter of Resident) published on 6 August 2025

Submitted via Website • Report

Overall Experience

Mum moved into Gowrie House in January this year. She settled immediately saying she was going to like it on the first day. All the staff are very friendly and compassionate towards her needs and feelings. We have personalised her room which she feels at home with. Food is excellent. Nothing is too

much trouble for any of the staff at any time. The activities team are amazing and organise fun filled days and trips for the residents. Mum has said she is living her best life! She is thriving in this lovely home. For myself and my sister and our families this is a huge relief and weight off our shoulders knowing that mums needs are being met and that she is safe and looked after, but more importantly, she is happy.

Reply from Elaine Berry, Manager at Gowrie House Care Home

Thank you for your kind word this means a great deal to myself, Lorraine and staff it makes our job even more worth while knowing that we are making our residents happy. Mum is an amazing lady and a great addition to our extended family.

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Review of
Gowrie House Care Home
from J M (Daughter of Resident) published on 5 August 2025

Submitted via Postal Card • Report

Overall Experience

My mum has settled well feels safe and well cared for.she hs great fondness for staf who have worked hard getting to know her and understand her care needs and emotional needs.Staff and management are always willing to help with any concerns raised. Care staff and activity staff have built her confidence

with her mobility. she trust them and enjoys activities especially 1 to 1 and increasingly group activities. This has allowed us to be mother and daughter again and enjoy quality time, and she has always stories to tell of her day. I would happily recommend Gowrie House to other families. They have looked after both my parents.

Reply from Elaine Berry, Manager at Gowrie House Care Home

Thank you so much for your lovely comments these are so well appreciated and staff love to hear these. Your mum is a very special lady and we see her as part of our extended family she is a pleasure to care for.

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Review of
Gowrie House Care Home
from William S (Resident) published on 30 July 2025

Submitted via Website • Report

Overall Experience

I enjoy living here and I enjoy attending the activities. I get along very well with everyone that works here and I can have a great laugh. I get along with the other people that stay here too. I feel very welcome and I get fussed over!

Reply from Elaine Berry, Manager at Gowrie House Care Home

Thank you for your lovely comments it is a pleasure and an honour to support you on a daily basis. Your smile lights up the room

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Review of
Gowrie House Care Home
from A G (Friend of Resident) published on 24 July 2025

Submitted via Postal Card • Report

Overall Experience

A fantastic experience that made my friend very happy was the activity girl going around the rooms with a tea trolley and the ice-cream tune blaring, my friend says that the ice-cream van, go quickly, get a cone. There was ice cream, cones, sprinkles and a lot of genuine care went into surprising the

residents, it's one of my friends and myselfs best memory, and how important it is to maintain familiarity and normality. All the staff from the top throughout every valued staff member are respectful and cares.

Reply from Elaine Berry, Manager at Gowrie House Care Home

Thank you so much for your kind words we all go above and beyond to give our residents the best experience and it is lovely to get feedback such as this. Your friend is a very valued member of our extended family and its great to hear her experience of the ice cream van was a memorable one.

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Review of
Gowrie House Care Home
from W T (Resident) published on 21 July 2025

Submitted via Website • Report

Overall Experience

I have been a resident for 3/5 years. Overall most of the staff are lovely, very caring and kind. I was in a bad place mentally when I came and the staff took me under their wing and pulled me out. I have lost most of my family and the staff fill that empty space. When I was really ill and close to

death, I was asked where I wanted my last days - another care home or here. I signed for here without a second thought. As I have said before the staff fill the place of my family. People come, even during their break time to spend time with me. I do not want to be here but if have to, better here than elsewhere. Some activities are planned to keep our mind occupied.

Reply from Elaine Berry, Manager at Gowrie House Care Home

Good AfternoonThank you for your kind words and comments. Staff love to take time out with our residents and enjoy popping in for a chat.

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Review of
Henderson House Care Home
from Y C (Daughter of Resident) published on 16 July 2025

Submitted via Website • Report

Overall Experience

Discussed my father's well being and this was noted by staff. My father misplaces items as he has early dementia so plan to be put in place so he doesn't lose his hearing aids and spectacles.
The staff have been attentive to his daily needs and I feel he is receiving good care and attention, whilst

keeping on top of administering his medication.
The staff are always kind and friendly towards my father and include him in all activities he wishes to attend.

Reply from Liam Duncan, Manager at Henderson House Care Home

Thank you very much for your review of Henderson House, we appreciate your feedback and kind words, and we will be sure to pass this over to the staff.

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Review of
Craighead Care Home
from Colin A (Husband of Resident) published on 30 June 2025

Submitted via Postal Card • Report

Overall Experience

My wife went into Craighead in Nov 24. She had been in two other care homes before, but this is the best by far. The carers and staff are all wonderful, I can't praise them enough, and I'm at ease now knowing she is being looked after.

Reply from Jasmine Ali, Manager at Craighead Care Home

Thank you for taking the time to write such a beautiful review. We truly appreciate your trust in us to care for your loved one. Choosing the right care home can be a daunting decision, and we're grateful that we've lived up to your expectations. We're so glad to hear that your loved one is settled in and enjoying her stay.

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Review of
Henderson House Care Home
from S J (Daughter of Resident) published on 23 June 2025

Submitted via Website • Report

Overall Experience

I am delighted with the care that my Mum receives. The compassion shown by members of staff is so good to see. Any issues get dealt with in good time. I like that meals are held at a table in a dinning room rather than in bedrooms as this helps residents to make friends and not feel isolated.

Reply from Liam Duncan, Manager at Henderson House Care Home

Thank you for the review on Henderson House and we are glad that we are providing the best care possible for mum and glad have you both part of the henderson house family.

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Review of
Gowrie House Care Home
from S B (Wife of Resident) published on 23 June 2025

Submitted via Website • Report

Overall Experience

Well, we've only just arrived here. My husband is settling in nicely after enduring 14 weeks in hospital. I cannot praise the welcome and daily care he is receiving highly enough. From the manager to the nurses, day/night staff to housekeeping who are all caring and professional - over and above. Nothing

is too much trouble.
Gowrie is clean, well organised and homely.
We are very lucky to have found yous'.

Reply from Elaine Berry, Manager at Gowrie House Care Home

Thank you so much for your lovely words you and your husband have been such a pleasure since coming into the home and staff and myself appreciate your support and kindness, To know that you are both happy with the home makes our job so worthwhile.

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Review of
Henderson House Care Home
from Stephen W (Son of Resident) published on 18 June 2025

Submitted via Website • Report

Overall Experience

Mum was admitted January 25 until her death on 6th. June.
During her stay, the staff did all they could to help, make her welcome, comfortable, and as happy as could be.
The staff were compassionate, caring, always with a smile. Mum, initially interacted freely with the carers, but unfortunately,

as her condition deteriorated and needed more care.
As time went on Mum needed more intensive care which the staff delivered with a smile. As time passed she became completely unable to do anything for herself. The carers continued to provide professional care up to the last day.
Thank you all.

Reply from Liam Duncan, Manager at Henderson House Care Home

thank you very much for the lovely feedback and the care and compassion the staff showed, ill will ensure that this is fed back to them all and mum will be truly missed.

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Review of
Craighead Care Home
from G D (Husband of Resident) published on 12 June 2025

Submitted via Postal Card • Report

Overall Experience

From the first time we stepped inside the building, we were made very welcome by the manager and staff. This has continued for the last 5 weeks, and my wife has improved her communication & movement. It feels like one big family with residents helping & looking after each other. As well as the relatives.

I don't know how the staff do it. Keep so cheerful. The staff must be very carefully chosen. Not everyone can work in a care home. My family are so happy that my wife is in here & any problems are dealt with quickly.

Reply from Jasmine Ali, Manager at Craighead Care Home

Thankyou for taking the time and completing this feedback. We are glad that your loved one has settled in well at Craighead. We are delighted that you see improvements in your wife. Yes, you are correct, each staff is chosen carefully to add to our stars. We believe in delivering care with human warmth and empathy so that the people who live in Craighead feel their dignity is respected. They are us - cared for with kindness.

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Review of
Craighead Care Home
from P D (Son of Resident) published on 12 June 2025

Submitted via Postal Card • Report

Overall Experience

My mother has settled in quicker than we ever thought she would. We can see she is happy and she has improved both in terms of her physical well being and her dementia. We are very happy with the care she is receiving and can really feel the positivity and happiness in Craighead. It has been difficult

seeing my mother's dementia progress, but I am so glad her home is now Craighead.

Reply from Jasmine Ali, Manager at Craighead Care Home

Thankyou for taking the time to share your views with us. Our committed and compassionate team will continue to work closely with mum making sure this will be now her home away rom home. We are happy that mum has settled in well and is happy at Craighead. Your feedback is incredibly helpful, and we'd love to hear from you anytime.

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Review of
Craighead Care Home
from Alison M (Daughter of Resident) published on 29 May 2025

Submitted via Postal Card • Report

Overall Experience

Extremely well run home providing excellent care. Good variety of activities that bring out the spark in residents, even those with advanced dementia. Superb nurses with a proactive but caring approach. Facilities are well maintained and the newly painted walls (colours chosen by residents) make the

home look bright and fresh. Manager goes above and beyond to ensure good care. Any issues are addressed well and promptly. I highly recommend Craighead.

Reply from Jasmine Ali, Manager at Craighead Care Home

Thankyou for taking the time to write this review. We would like to express my gratitude for the insights you shared. Your feedback is incredibly helpful and has given us a clear direction on how to proceed. We value all feedback as this helps us to improve our service where required.

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Review of
Henderson House Care Home
from Judith N (Daughter of Resident) published on 13 May 2025

Submitted via Website • Report

Overall Experience

I've been really happy with my mum's care since she moved to Henderson House, and the attention of the staff has been amazing. My mum has made good progress and is enjoying participating in the many events organised by the staff, who go above and beyond to entertain their service users. The recent silent

disco was a triumph!
All in all, we as a family are delighted with Henderson House.

Reply from Liam Duncan, Manager at Henderson House Care Home

Thank you for your review of the care for mum, and we are happy that the silent disco went down well, the activity team are working very hard to try different things, hopefully see you at the summer fete that coming up soon.

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Review of
Gowrie House Care Home
from A K (Granddaughter of Resident) published on 13 May 2025

Submitted via Website • Report

Overall Experience

From Day one my gran has been made to feel so welcome at Gowrie. All the staff are so friendly and welcoming. We are kept in the loop with everything for our granny.
Special mention to one lady, you are so kind and patient with her, thank you for all you do.

Reply from Elaine Berry, Manager at Gowrie House Care Home

Thank you so much for your lovely comments these are so well appreciated and staff love to hear these. Your Gran is a very special lady and a pleasure to care for.

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Review of
Henderson House Care Home
from Mel M (Granddaughter of Resident) published on 15 April 2025

Submitted via Website • Report

Overall Experience

Everyone at Henderson house always has the service users interests at heart. My mum is normally the main person that deals with visiting my Nan and communicating with Henderson House but when my mum was away on holiday it was up to me to be the go to person.
I cannot thank them enough for listening

to my concerns and them being actioned straight away, there is nothing that is to much hassle and I feel like I'm part of one big family. Managing to get my Nan out of her room and along to play bingo as they know she loves it. Thank you for making some tricky times so much easier.

Reply from Liam Duncan, Manager at Henderson House Care Home

Thank you for your review, on Henderson House and how we care for your gran, she most defiantly holds a special place in all off us here at Henderson, and glad we were able to get everything in place. Thanks you again and to your mum.

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Review of
Henderson House Care Home
from Alix M (Daughter of Resident) published on 7 April 2025

Submitted via Website • Report

Overall Experience

At the beginning of 2025 my family made the very difficult decision to place my mother, who has dementia, in alternative care. My father lives in Dalgety Bay so Henderson House was our first choice. We did much research due to the fact Henderson House is NOT the facility it used to be. The NEW care

team from manager to nurses and all the other essential support staff are AMAZING.

My family are so impressed with the team that has been assembled to take care of the elderly with dementia. It is very comforting to us to see their charges, including our mother, well cared for, treated with dignity and affection, all the time being safe. From the moment you walk in the door you are greeted with smiles and a cheerful hello. EVERYONE has time to address your concerns and questions. Emails are returned promptly. This is especially important to my sister and myself as neither of us live in the UK anymore.

To the ENTIRE team at Henderson House THANK YOU all for doing such a tremendous job.

Reply from Liam Duncan, Manager at Henderson House Care Home

Thank you for your review on Henderson House, looking after mum and of course dad when he comes to visit, i will of course share this amazing review with the team and i will make sure they staff who care for mum directly are given something special for there efforts and high standard of care, thank you again and hopefully see you all again soon.

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Review of
Craighead Care Home
from S A (Cousin of Resident) published on 24 March 2025

Submitted via Postal Card • Report

Overall Experience

My cousin is extremely happy and content in Craighead, she is now feeling safe and unafraid. The staff are all excellent and very caring to each and everyone who comes into the home, the residents are all well looked after and appear to enjoy their days. Always lots to do with plenty of music in the

home.

Reply from Jasmine Ali, Manager at Craighead Care Home

Thankyou for taking the time to write us a lovely review. We are glad that your loves one is enjoying their stay with us and all the activities provided. At Craighead we aim to enable our residents to lead a happy, fulfilled and comfortable life. It is our pleasure to look after your loved one.

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Review of
Gowrie House Care Home
from Zoe B (Daughter of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience

My mum has now been living in Gowrie House for just under 2 years. The care continues to be consistently excellent, with staff going above and beyond. Mum is cared for with genuine respect and affection, which is so important for her. The staff understand and responds to her needs. The living environment

is lovely - the lounge in her unit has just been revamped to a high standard, and all the lounges are lovely. Meals are excellent, with menu changes. Diabetes is very well controlled and well catered for. Mum even had a special birthday cake made for her. Activities are excellent. We recently enjoyed a supported trip to the pantomime and have arranged a day trip to a marina (specific to mum) in the mobility car for next week. Staff and management continue to support family and friends throughout our difficult journey. I am grateful to them and highly recommend Gowrie House to anyone looking for a safe and caring home where their loved one will thrive.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for your feedback, it really means a lot to hear positive outcomes for each resident who we look after.

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Review of
Earlsferry House Care Home
from M H (Sister of Resident) published on 27 February 2025

Submitted via Postal Card • Report

Overall Experience

I visit my sister (92) regularly and always find her so content.The reason because she is so well cared for. The food is so varied.The staff are so welcoming, kind and caring and nothing is a bother. The "Home" is like home, lovely rooms and spotlessly clean. Everything is well maintained.

Reply from Elaine Berry, Care Home Manager at Earlsferry House Care Home

Thank you so much for your kind words these go a long way and really make the staff feel that what they are doing is worthwhile. Your sister is a pleasure to care for and very much part of our wee family in Earlsferry

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Care Homes Owned by Belsize Healthcare Scotland in Fife

Belsize Healthcare Scotland Locations in Fife (4)

Belsize Healthcare Scotland Reviews in Fife (180)

Gowrie House Care Home

Gowrie House Care Home

Gowrie House Care Home

Gowrie House Care Home

Gowrie House Care Home

Henderson House Care Home

Craighead Care Home

Henderson House Care Home

Gowrie House Care Home

Henderson House Care Home

Craighead Care Home

Craighead Care Home

Craighead Care Home

Henderson House Care Home

Gowrie House Care Home

Henderson House Care Home

Henderson House Care Home

Craighead Care Home

Gowrie House Care Home

Earlsferry House Care Home

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