GB Healthcare Group Ltd in East Riding of Yorkshire | 3 Care Homes

Review of
Cottingham Hall
from S G (Friend of Resident) published on 20 October 2025 Submitted via Postal Card • Report

Overall Experience

Excellent home as could not do better, caring and professional wonderful staff, the residents are very happy and the manager has made sure that his home has implemented so much in the last 6 months it clearly shows as it now has everything and more.

Reply from Kerry Meadowcroft, Registered Manager at Cottingham Hall

Thank you for noticing the changes we are implementing and the positive outcomes we are achieving

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Review of
The Elms
from Martin J (Partner of Resident) published on 29 September 2025 Submitted via Website • Report

Overall Experience

Pauline has multiple serious health problems and is very fragile. She is a very chatty and sociable person and when her health allows, she loves to chat with staff and this is a considerable aid to her comfort and wellbeing. The staff at the Elms Care Home actually care for Pauline and have supported

her through many times when she has been upset or very poorly. They bend over backwards to help and Pauline now has developed key friendships with many of the staff. As someone who always feels ill, her habits tend to more nocturnal, and feeling ill, she doesn't always feel hungry. The staff continually go the extra mile for Pauline and she feels secure and 'at home' there, thanks to Jenny, Chelsea and all the staff's efforts to support here. They are there for her, and this is the first time I've felt this level of support from a home, which is a huge assurance to me that if I have to leave the country with work, I know she is in very safe hands thanks to the care and dedication shown.

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Review of
Cottingham Hall
from Donna N (Daughter of Resident) published on 11 September 2025 Submitted via Website • Report

Overall Experience

I just wanted to say how much nicer Cottingham Hall is looking lately, its looking a lot more brighter , i think it looks more inviting , ( was gloomy before)
My mums been a resident here over 3 years

Reply from Geraldine Jones, Registered Manager at Cottingham Hall

Thank you for your review.We are pleased to share that we are introducing new features to enhance the environment for all our residents, staff, and visitors. These improvements are part of our…read more

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Review of
The Elms
from Karen S (Daughter of Resident) published on 18 June 2025 Submitted via Website • Report

Overall Experience

From the initial conversation with a request for a referal for my dad in April the communication from the management has been excellent nothing seems to be to much. The atmosphere is relaxed and the staff team are approachable with a good sense of humour more so towards the residents in thier care,

there is such a pleasant feeling when walking in. My dad is always well presented clean clothing, shaven and hair brushed. Food looks good and well presented. The areas are cleaned regular with some nice aromas from the cleaning products used. I have evidenced activities, positive communication between staff and residents, group resident meetings, choices, safe practices carried out and lots more positives in such a short time. I am more then happy my dad is a resident at the elms.

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Review of
The Elms
from D P (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report

Overall Experience

From start to finish, each contact and visit has been 100% positive, accommodating and informed. Mum has settled well. Efficiently managed.

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Review of
The Elms
from D F (Daughter of Resident) published on 7 April 2025 Submitted via Postal Card • Report

Overall Experience

During this period, my mother has been cared for extremely well. She has gained weight through eating good and healthy meals. She is always kept clean and tidy. She has nothing but high praise for all the staff members. They are warm and welcoming at all times. I would be happy to become a resident

at this home.

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Review of
The Elms
from L D (Daughter of Resident) published on 7 April 2025 Submitted via Postal Card • Report

Overall Experience

Mam's room is sparse but as she is visually impaired this is not a big deal. The staff are lovely and know Mam well.
The worst aspect is the pervasive, unpleasant smell that is ever present throughout the home.

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Review of
The Elms
from Peter C (Son of Resident) published on 18 March 2025 Submitted via Website • Report

Overall Experience

My mother became a resident at the Elms following a respite period. She adjusted to this quite easily and was able to have a laugh and joke with the staff. Her room was clean and had a door opening out into a private garden area. A high standard of care was given to her needs at all times.
December

2024 proved to be worrying for both our family and the staff. Her breathing was a problem but I was kept informed of her condition during day or night time if needed. Two short stays in the hospital resulted in a return to the Elms where she had further care.
Her life ended peacefully during her sleep in mid January 2025. I would recommend The Elms to anyone based on my mother's and my own experience. The staff do care.

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Review of
Sycamore House Care Home
from Linda T (Daughter of Resident) published on 6 February 2025 Submitted via Postal Card • Report

Overall Experience

Mum has been a resident since June 2024. The staff were amazing in settling her in and have been very supportive and aware of her needs. January is a difficult month emotionally for mum and the staff have helped her to cope. As a family we would recommend Sycamore House Care Home as a safe and caring

environment for a loved one.

Reply from Davey Taverner, Digital Marketing Manager at Sycamore House Care Home

Thank you for taking the time to review Sycamore House so highly. We are so thrilled your mum is settled with us and we are able to provide her with the care and support she deserves. The team will be…read more

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Review of
Sycamore House Care Home
from Peter P (Son of Resident) published on 4 February 2025 Submitted via Postal Card • Report

Overall Experience

As a family we are happy regarding the care our mum receives at Sycamore House Care Home. She's safe, treated with dignity and respect. Staff are approachable, caring and professional. Management are always available and friendly. Facilities are good and the rooms are always kept clean and tidy. Very

good options for food and drink, dining area is always clean and tidy. My mum is safe and the security is very good. Overall my mum's experience has been really good and she's happy and content.

Reply from Davey Taverner, Digital Marketing Manager at Sycamore House Care Home

Thank you for taking the time to review Sycamore House so highly. We are thrilled to hear your mum is settled well with us and you are happy with the high level of care we aim to provide each and…read more

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Review of
Cottingham Hall
from C C (Sister of Resident) published on 29 January 2025 Submitted via Website • Report

Overall Experience

This is a second review about the care and quality of life my brother receives at this home. It took a while for him to settle in but thanks to the kindness shown to him he has a lot of smiles and banter with them. From the cleaners to the top, every body cares. Most afternoons there is something going

on, from board games to just listening to the music. Today it was Elvis, maybe tomorrow it's the sixties, some thing for every one. The staff are so friendly and happy to discuss any issues good or bad. But this week they introduced a drinks trolley for residents and family's in the lounge area. What a difference it has made, it's like visiting at home. Just to be able to say do you want a coffee, I'll make you one is like the old days, plus family's also can have one. Nothing is better than a chat with a cuppa putting the world to rights. A simple tea trolley makes so much difference to his life. What a great idea and so simple.
Thank you Cottingham Hall!!

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Review of
The Elms
from S F (Daughter of Resident) published on 23 September 2024 Submitted via Postal Card • Report

Overall Experience

Mum has only been a resident of The Elms for a few months due to her previous care home closing down. She has been welcomed with open arms by all the staff here (as we as relatives have also). Mum is very well cared for and is kept well entertained. The food is of a very high standard and mum said it's

the best porridge she has ever tasted. It's definitely a thumbs up for us for The Elms.

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Review of
The Elms
from G S (Daughter of Resident) published on 28 June 2024 Submitted via Postal Card • Report

Overall Experience

My mum is a resident at the Elms Sutton she can't walk now after fracturing her hip. We thought she was at the end of life but after the care here has has become stronger. All the staff are great and she has really taken to two of them and laughs and jokes with them. The way they interact with her is

amazing. I would say that the carers actually care.

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Review of
The Elms
from M G (Granddaughter of Resident) published on 8 May 2024 Submitted via Postal Card • Report

Overall Experience

My gran has been at The Elms for around 6 months now and we couldn't be happier. From the start, the care has been second to none. The staff couldn't be more attentive and kind not only to my gran but to us as a family and it doesn't go unnoticed to the other residents. The home is bright and very beautifully

decorated following the refurb over the past few months and the buzz from everyone reminds us why we chose The Elms. The food, the cleanliness and the activity provision are fabulous. Thank you to everyone at The Elms for looking after Gran like she is one of your own. I couldn't recommend it more.

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Review of
The Elms
from Jean L (Resident) published on 8 May 2024 Submitted via Postal Card • Report

Overall Experience

The staff were kind, helped us when they could, always pleasant. It's nice being looked after by them.

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Review of
The Elms
from Audrey C (Resident) published on 29 April 2024 Submitted via Postal Card • Report

Overall Experience

The staff are very kind and helpful and look after us in this establishment. The food is good and I like living here.

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Review of
The Elms
from Pamela D (Resident) published on 29 April 2024 Submitted via Postal Card • Report

Overall Experience

It is very pleasant living here. The staff are friendly and kind and try to help you in any way they can.

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Review of
Sycamore House Care Home
from H S (Daughter of Resident) published on 18 March 2024 Submitted via Postal Card • Report

Overall Experience

Excellent staff - dignity - empathy.
Food excellent - great choice.
Very clean - rooms, toilets, kitchen.
Feels like home.
Feels safe - secure.
Family involved in care.
Great value for money.
Mum says "can go wherever you want" and "do what you want." Mum loves all the staff.

Reply from Davey Taverner, Digital Marketing Manager at Sycamore House Care Home

Thank you for taking the time to review Sycamore House so highly. Thank you

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Review of
Sycamore House Care Home
from G C (Son of Resident) published on 7 February 2024 Submitted via Postal Card • Report

Overall Experience

Always made welcome and very confident in the care provided.

Reply from Davey Taverner, Reviews Team at Sycamore House Care Home

Thank you so much for the positive review!

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Review of
Sycamore House Care Home
from Ray S (Son of Resident) published on 23 January 2024 Submitted via Postal Card • Report

Overall Experience

Staff always polite and helpful and will sort any problems efficiently and quickly where possible. Care home always clean and tidy. Mam is looked after very well at all times.

Reply from Davey Taverner, Digital Marketing Manager at Sycamore House Care Home

Thank you for taking the time to review Sycamore House. We appreciate your positive feedback. I will be sure to relay this to the team. Thank you.

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Care Homes Owned by GB Healthcare Group Ltd in East Riding of Yorkshire

GB Healthcare Group Ltd Locations in East Riding of Yorkshire (3)

GB Healthcare Group Ltd Reviews in East Riding of Yorkshire (55)

Cottingham Hall

The Elms

Cottingham Hall

The Elms

The Elms

The Elms

The Elms

The Elms

Sycamore House Care Home

Sycamore House Care Home

Cottingham Hall

The Elms

The Elms

The Elms

The Elms

The Elms

The Elms

Sycamore House Care Home

Sycamore House Care Home

Sycamore House Care Home

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