Care Home Owned by EQ Care Group in Lancashire

place with lots of fun, laughter and love.

the staff enough. Our only problem is loss of property and clothes, even though they are all named, I've had to buy new glasses and a watch.

home exudes a really friendly atmosphere. We are always warmly welcomed by everyone, and the staff genuinely seem to enjoy chatting and getting to know us and want to make sure that everything is going well.
The accommodation is lovely. The private rooms are spacious and well equipped and the lounges and sitting areas make you feel more like you are in a hotel than a care home.
Any questions I have had about the home or my sister's care have been answered straight away and I am confident that concerns would be addressed in the same way.
Acer Lodge has proved to be an excellent setting for my sister and I wouldn't hesitate to recommend it.

few things go missing while in there.

care homes to look at and none gave me the evidence or the criteria that was required to care for my uncles needs.
It was only when I walked into Acer Lodge did I feel reassured and confident that this would be the place I would be happy for him to be cared for. All the staff were professional, respectful and could answer any of my concerns, the warm friendly atmosphere throughout my initial viewing gave me confidence I had found the right place. I was given the opportunity to speak with nurses who would care for my uncles needs and would be happy to take advice from the Motor Neurone Disease team where he was hospitalised and work together in my uncles best interests.

who looked after him mainly were so attentive to him and he seemed to enjoy them spending time with him. Overall, we would definately recommend Acer Lodge as a place to be looked after in your time of need.

at home. From the moment we arrived, we were treated like family. The staff were attentive, always offering us drinks and making sure we had everything we needed. It's clear that they truly care about their residents, and I couldn't be happier with the experience. Highly recommended for anyone seeking excellent care in a friendly, caring environment.

team at Acer Lodge managed the process professionally, calmly and efficiently and dealt with the hospital directly.
Acer Lodge is a modern purpose built home and is bright, spacious and located on a canal side which my dad loves to look out upon. I was extremely nervous that dad wouldn't settle there but I needn't have worried, he loves that place. Dad has already taken up drawing again which he hasn't done for some time and has even joined in with singing and dancing when entertainers have visited, something that I didn't think my dad would do.
All in all Acer Lodge has proven to be an excellent choice.

rooms are great as they can be used to sit with loved ones for a drink / chat and sit together .
Downstairs reception / sitting area is welcoming .

are going on. Lovely place, highly recommended.

which keeps her mind active and stimulated. I have been very impressed with every aspect of Acer Lodge and would recommend it to anyone looking for a high class caring residential home.

Dad instantly felt at home. After a week in this tranquil setting, Dad improved considerably. The care team showed compassion and empathy and respected Dad's wishes. All the staff in the care home from admin to the chef are very approachable and always a pleasure to talk to. I visit numerous care homes with my job role for the NHS and I would like to say the home is outstanding and a pleasure to visit. Keep up the excellent work Acer Lodge and thank you so much.

and there is a modern adaptive bathroom on each floor as well as ensuite facilities. The residents spend more time in a family-like environment with a modern lounge. The care is excellent and the staff are warm and welcoming to residents and visitors alike. I would strongly recommend Acer Lodge for its ethos, facilities and dedicated staff.

been a very positive one.
All staff are extremely professional and attentive and have shown a willingness and ability to intervene and adapt to any given situation presented. This has strongly displayed to us that providing a healthy and happy environment at all times is the main focus of the care they provide here. Nothing is too much trouble and my dad is treated like family.
I would not hesitate other than to highly recommend Acer Lodge to anyone who has a loved one continuing or starting their care journey.
My dad is happy and settled and we his family have complete peace of mind, there is no substitute for that.
Thank you to all at Acer Lodge you are fantastic.