Care Home Owned by EQ Care Group in Oxfordshire

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by EQ Care Group in Oxfordshire

Only the locations & reviews in Oxfordshire for EQ Care Group are showing below.

View the details of all 6 locations (with 131 reviews) owned by EQ Care Group

EQ Care Group Locations in Oxfordshire (1)

 - Browse 1 Care Home owned by EQ Care Group in Oxfordshire
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Cedar Lodge
Eastfield Lane, Whitchurch-on-Thames, Reading RG8 7EJ 
"We recently traveled from the US to visit my wife's beloved mother at Cedar Lodge and were immediately delighted with the quality of the…"   Read all 18 reviews
  • from £1,750 / week
  • 45 Rooms
Location Type Care Home

Cedar Lodge care home in Whitchurch-on-Thames aims to offer residents the care they need in a welcoming environment. The care home is operated by the EQ Care Group and offers residential care and ... Read more about Cedar Lodge

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

EQ Care Group Reviews in Oxfordshire (18)

9.5

EQ Care Group has a Group Review Score of 9.5 (9.533) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to EQ Care Group must have a Review Score.

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Review of

Cedar Lodge

from Phil M (Son-in-law of Resident) published on 10 March 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
We recently traveled from the US to visit my wife's beloved mother at Cedar Lodge and were immediately delighted with the quality of the facility, staff and warm, welcoming environment. The staff, including Lisa, made us feel so comfortable enabling us to savor the experience of spending precious time
with my mother-in-law.
When we drove up to Cedar Lodge for the first time earlier this month, our seven-year old granddaughter gazed at the facade with wonder, saying "I didn't know that great-grandma was living in a castle". Those sweet words from a child brought a smile to everyone.
Please let me express my deepest gratitude to Cedar Lodge and the staff with the knowledge that an ocean away we can be supremely confident that great-grandma is being well looked after while enjoying her lovely new home and all it has to offer.
Respectfully,
Reply from Samantha Crawley, CEO at Cedar LodgeHello Phil
Thank you so much for your beautiful review. We were delighted to meet you all and show you our home. What a lovely comment from your granddaughter also !
The team will all be thrilled with your feedback and we were so pleased you were all able to join the Cedar Lodge community for our pancake day event.
Kind Regards

Julia Berry
Customer Focus Lead
Cedar Lodge
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Review of

Cedar Lodge

from Roya T (Daughter of Resident) published on 4 March 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
January 21st-January 22nd
With the swift support of the Palliative Care team at the Hospital and the Customer Focus Lead at Cedar Lodge, my 90-year-old father was moved there for his final couple of days as an end of life patient.
We were so fortunate that he was in such a dignified and peaceful setting
and was treated so kindly and well by his nurses and the whole team, led by the home manager.
As his family, we were also made to feel very comfortable and cared for, being nurtured throughout the days. The staff were sensitive, but also able to bring some light relief at a time when we needed it the most.
Putting a butterfly on my father's door was a very thoughtful touch which inspired us to choose an urn with the same motif when he was cremated. The ceremony of opening the window and letting out his spirit will always stay with us and for how he was looked after throughout his stay.
We will always be grateful for everything Cedar Lodge did for my father and us.
Reply from Samantha Crawley, CEO at Cedar LodgeThank you so much for this amazing review of your experience during what was a very difficult time for you all. We really appreciate you taking the time to praise the team at the home for their compassion and care. It is so good to hear that you appreciated the use of the butterfly, this was borne of feedback from a family member some time ago and we have had feedback from family members how special it is, we are glad too that this inspired your choice of motif on the urn you chose. We will ensure this beautiful review is shared with the team. Thank you S
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Review of

Cedar Lodge

from L H (Friend of Resident) published on 25 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Nice care home and residents seem to be taken care of well, entertainment and activities engaged residents. Overall a very nice and bright area for residents and seems like they are very happy with things
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeThank you for your kind review. We are so pleased that you feel the entertainment and activities are engaging. Also that the home is very nice and bright.
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Review of

Cedar Lodge

from Rosemary P (Wife of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We enjoyed a very interesting and informative afternoon learning about reptiles and rodents. Such a warm, friendly atmosphere.
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeHello Rosemary
Thank you for your lovely review. We had such a great day I'm so glad you could both be part of it.
Kind Regards
Julia Berry
Customer Focus Lead
Cedar Lodge
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Review of

Cedar Lodge

from Alex W (Daughter of Resident) published on 28 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved into Cedar Lodge in Sept 2025 when he was longer able to live alone.
I can not express how happy we were with the care provided there. It is a beautiful facility, the nearest thing you can get to a hotel. The staff were all amazing. Always available to talk to if you had any concerns.
My father had advanced dementia and towards the end of his life he didn't want to eat. The staff had a special way of encouraging him to take "one more bite" The cook would also specially prepare something special to try and encourage him to eat. The meals were excellent, restaurant worthy, as was the dining room.
My dads room was always clean and we were able to add small pieces of furniture from home to make it more personal.
As visitors, we were made so welcome, always being asked if we needed anything.
When my dad passed away, the staff were wonderful, making it so much easier for us.
I thoroughly recommend Cedar Lodge for taking care of your loved one.
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeHello Alex

Thank you for taking the time to write such a lovely review.
We just adored your Father and his smile. I remember on his first day your brother was worried about him settling in, he sat next to a lady, they instantly started smiling, holding hands and became great friends which was so special to us all.

Warm Regards
Julia
Customer Focus lead
Cedar Lodge
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Review of

Cedar Lodge

from Andy W (Son of Resident) published on 28 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved to Cedar Lodge when he was no longer able to manage with care at home. The level of care and kindness from all the staff was outstanding. He was encouraged to participate where he could and staff spent lots of time getting to know him and it always felt like a very caring and friendly
environment.
Sadly his health deteriorated after a few months but his care was adapted to his needs and everything possible was done proactively to keep him comfortable and the last few months of his life were as comfortable as we could have wished for. It was always a pleasure to visit dad at Cedars in such a nice modern and clean environment with lovely staff which I will miss.
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeHello Andy
Thank you for your beautiful review. We absolutely adored your Father living with us, he had such a brilliant sense of humour and we loved seeing him smile. We miss you too please pop down for a coffee when you are free.
Warm Regards
Julia Berry
Customer Focus Lead
Cedar Lodge
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Review of

Cedar Lodge

from Lynn B (Sister of Resident) published on 23 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister was in palliative care at Cedar Lodge. It is completely rennovated, and as such, provides a lovely place for those in care. The garden room and all other spaces are clean, bright and well-maintanined for all to enjoy. Snacks, tea and coffee are readily available for visitors. The food is nutrious,
and well prepared. Excellent cakes are baked fresh each day, adding to the home-like appeal.
The staff at Cedar Lodge are very good, providing not just medical care, but also care for the souls in their charge. They go out of their way to give individualized attention and the difference is evident.
With appreciation.
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeHello Lynn
The team were privileged to spend time with your sister and family.
Thank you for your lovely review. I hope you got home safely.

Warm Regards
Julia
Customer Focus Lead
Cedar lodge
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Review of

Cedar Lodge

from Ann A (Daughter of Resident) published on 12 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Cedar Lodge is a special place and we instantly knew that this was the best place for our dad.
He has not been an 'easy' resident but has always been treated with respect and kindness.
Many staff go above and beyond their job specification and you genuinely feel that they truly care for dad.
Communication
to the family from the staff is excellent and any minor issues are dealt with quickly.
It is a very lovely place.
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeHello Ann
Thank you for taking the time to write such a lovely review. Its so lovely to see your Dad smile and i know the team are very fond of him.

Warm Regards
Julia
Customer Focus Lead
Cedar Lodge
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Review of

Cedar Lodge

from Karen G (Daughter of Resident) published on 9 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent 10 days of respite care at Cedar Lodge over the Christmas period - he received excellent care throughout his stay and was very happy staying there. The staff were all extremely kind and caring towards my father and they all work so hard. Cedar Lodge is a very comfortable and well designed
care home which offers many up-to-date facilities. The garden room is a wonderful place for the residents to relax and enjoy the entertainment and planned activities. Cedar Lodge is located in the lovely village of Whitchurch and is in a quiet lane not far from Pangbourne.
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeHello Karen
Thank you so much for your lovely review. It was a joy to have your Father stay over the Christmas period, I know the team are all very fond of him and he is welcome back whenever you need support in the future.

Warm Regards

Julia Berry
Customer Focus Lead
Cedar Lodge
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Review of

Cedar Lodge

from C H (Daughter of Resident) published on 2 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent the last six weeks of her life at Cedar Lodge and it was a comfort to know she was well cared for and very comfortable during a very difficult time for her and her family. The staff all went out of their way to tailor to her individual needs. She had a lovely room with a peaceful view
of the beautiful garden and for someone who has always loved her garden and the outdoors this provided a literal window to the outside world. The visitors kitchen provided a relaxing space, offering complimentary refreshments, which was very welcome, particularly if arriving stressed straight from work. The staff were all extremely kind and hard working and always tried to accommodate any requests, including sourcing and making her green jelly which she had developed a penchant for. The facilities are very clean and brand new with a high spec finish. I am glad my mother had such a peaceful environment to spend her last chapter in and am forever grateful for the care she received.
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeThank you for taking the time to write such a lovely review.
The team were honoured to care for your Mother whilst at Cedar Lodge. We are so pleased she enjoyed her green jelly and peaceful surroundings.

Warm Regards
Julia Berry
Customer Focus Lead
Cedar Lodge
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Review of

Cedar Lodge

from Ian W (Son of Resident) published on 22 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cedar Lodge is an exceptional care home compared to many others I visited before choosing Cedar Lodge. Food excellent, care excellent, management excellent, facilities excellent. A lovely home with a good team of conscientious, happy people which has made my father very happy.
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeHello Ian
Thank you for your review.
He has had a busy week being an amazing Santa, Judging mince pies, interviewing new care companions and meeting people moving in !
There was a very nervous lady visiting this week and he took her hand and said " I know its frightening but this is where your happiness begins again"
Your Father is such a tremendous part of Cedar Lodge and we all absolutely adore him.
Kind Regards

Julia Berry
Customer Focus Lead
Cedar Lodge
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Review of

Cedar Lodge

from Michael W (Resident) published on 19 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been living here for a few months now and I couldn't be happier.
Everyone is very friendly and helpful, the activities are variable and you can ask or make a suggestion for an activity. Suzy is great at coming up with weekly plans and I do enjoy Sunday dinners
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeDear Michael
Thank you so much for your review.
This means so much to us all at Cedar Lodge, we simply love you being part of our home.
Warm Regards
Julia Berry
Customer Focus Lead
Cedar Lodge
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Review of

Cedar Lodge

from Jane F (Daughter of Resident) published on 5 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely happy & caring 'home from home' - staff cannot do enough for both the residents and their relations. I could not have wished for a better place for mum.
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeThank you for your lovely review. It was a privilege to look after your Mum.
Please do come in for a coffee when you can, It would be lovely to see you.
Kind Regards
Julia
Cedar Lodge
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Review of

Cedar Lodge

from J P (Friend of Resident) published on 5 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
This is one of the best care homes I've ever been to and the staff are so knowledgeable, professional and kind.
The activities are based around all the residents and encourages everyone to participate, where possible.
The staff work well together as a team and the important part is they actually care,
rather than work as carers.
You can have care homes which looks like hotels and others that resemble a bed and breakfast. But it's the staff inside that make it a home.
Cedar Lodge has the look of a hotel and the care of a lovely home.
Well done to all the staff for making the difference.
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeThank you so much for your beautiful review. We are thrilled you feel the warmth in our home from our lovely team.
Kind Regards
Julia
Cedar Lodge
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Review of

Cedar Lodge

from D H (Son of Resident) published on 14 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
It's early days for my mother at Cedar Lodge. So far, our experience has been positive, with staff doing everything possible help my mother settle in. The facilities at the home are exceptional and staff are always helpful and willing to take individual requests into account. Carers are attentive and
responsive. As a new home, everything is immaculately clean and well cared for. For those who wish, there are plenty of activities and opportunities to meet other people. At the same time, no one is forced to join in with these and those who prefer more calm and peace will certainly find it here.
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeHello David

Thank you so much for taking the time to write your review. The team have really enjoyed getting to know your Mother over the last week and she has already settled in so well. She especially enjoys our puppy Therapy sessions which really makes her smile.



Kind Regards

Julia
Customer Focus Lead
Cedar Lodge
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Review of

Cedar Lodge

from Caroline M (Daughter of Resident) published on 14 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum stayed at Cedar Lodge for 2 weeks in August 2025, she loved the experience and was very happy. The staff at the home helped me manage transitioning my mum into her first respite care by supporting me taking mum for several visits for coffees or lunch at the home. Each time she went she was asking
to go back as we were always made to feel so welcome. This really helped mum to prepare for her respite care and settle in without any issues.
The staff are so lovely and caring at the home. Susy does a great job of providing activities throughout the week for the residents so there is always something entertaining and interesting to get involved in.
The home is beautifully presented and the bedrooms and lovely and comfortable.
I will definitely be taking mum back for more respite care in the future.
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeHello Caroline

Thank you so much for taking the time to write your review. The team had such fun with your Mother in the Summer picking from the fruit trees and making apple pie.

We hope to see you both soon.

Kind Regards

Julia
Customer Focus Lead
Cedar Lodge
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Review of

Cedar Lodge

from Janice B (Wife of Resident) published on 8 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband Phil was transferred from the hospice to Cedar Lodge on Tuesday, 9th April. he has been made very comfortable and given excellent, warm and attentive care. The facilities here are excellent with lounges and drinks & snacks for visitors. I spend most of my days there and feel very welcome.
This is a new care home and needs more residents so pass on the word!
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeThank you so much for your lovely review, we really appreciate your feedback. You are such a big part of our home, it is lovely to have you both with us.Warm RegardsJulia Customer Focus Lead Cedar Lodge
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Review of

Cedar Lodge

from Tracey B (Daughter of Resident) published on 8 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has settled into her new home beautifully. I feel so happy how the staff support and care for her. They all love her and have made her feel so at home from day one. They can't do enough for her, which makes her feel like a princess! She really does love it here and for me as her daughter i'm
so very grateful she is so happy, as that is all I want for her as that is priceless. Thank you all so much for loving my mum as much as I do xx
Reply from Samantha Crawley, CEO at Cedar LodgeThank you so much for writing this amazing review! The team absolutely love your Mother and are so happy she's so happy at Cedar Lodge. Thank you so much
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